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blankseplocked Stuck at Character Selection
 
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Susana Degrecia
Posted - 2008.11.12 04:10:00 - [1]
 

I'm stuck at the Entering Character selection (entering game as...) screen.
I've reset settings windows and colors.

The interesting thing is that this happens with only 2 of my accounts while with the other 2 i can go past the screen and use the characters as normal

I've filed a petition already but any1 or technical support could throw any ideas?

Cleo Rose
Posted - 2008.11.12 04:14:00 - [2]
 

I'm having the same problem. I was playing well after I downloaded the patch, and was mining ice. And then it was almost like I had lost connection so I attempted to dock and was going to log, but had nothing for stations or anything on the right click. So I logged while in the belt. And now when I try to log back in, i get stuck at the "entering game as..." screen. Haven't done a petition yet, was wondering if anyone else had this problem.

Cleo Rose
Posted - 2008.11.12 04:21:00 - [3]
 

Originally by: Cleo Rose
I'm having the same problem. I was playing well after I downloaded the patch, and was mining ice. And then it was almost like I had lost connection so I attempted to dock and was going to log, but had nothing for stations or anything on the right click. So I logged while in the belt. And now when I try to log back in, i get stuck at the "entering game as..." screen. Haven't done a petition yet, was wondering if anyone else had this problem.


Very HappyI finally got in!!Very Happy

Kheribus
Posted - 2008.11.12 06:05:00 - [4]
 

I'm having the same problem.

I logged in, messed around, and logged off.

When i come back, i'm stuck at the black screen, "Entering Game As xxxxx"

Did you just wait a long time to get in?

I'm waiting...

Aldi Wibra
Posted - 2008.11.12 07:13:00 - [5]
 

My main toon is also stuck at "Entering game as..." with a black background. Before the patch I logged out in space with this character. Both other toons were docked and log in just fine.

Jazz Myne
Posted - 2008.11.12 07:16:00 - [6]
 

Bump. Stuck too. Same as everyone else mentioned here.

Bourdon
Posted - 2008.11.12 07:30:00 - [7]
 

Edited by: Bourdon on 12/11/2008 07:30:50
Also stuck (don't know if this'll help anyone)...

I get the following output in the client command window (by running exefile.exe rather than eve.exe)

(some initial stuff, then...)
<Session: (sid:18, clientID:0, mutating:0, corprole:0x0, userid:xxxxxxx, languageID:EN, role:0x3,
address:xxx.xxx.xxx.xxx:xxxxx, userType:30, rolesAtAll:0x0, rolesAtHQ:0x0, rolesAtBase:0x0,
rolesAtOther:0x0, inDetention:0)>
Service FxSequencer : 0.001 sec
Service corp : 0.001 sec
Service onlineStatus : 0.000 sec
Service facwar : 0.000 sec
Service skills : 0.000 sec
Service pathfinder : 0.000 sec
Service map : 0.000 sec
Service state : 0.001 sec
An exception has occurred. It has been logged in the log server as exception #1

Service alert : 0.000 sec
Service scanservice : 0.000 sec
Service neocom : 1.893 sec
Service wreck : 0.005 sec
Service transmission : 0.000 sec
Service space : 0.000 sec
Service surveyScan : 0.000 sec
Service autoPilot : 0.000 sec
Service info : 0.000 sec
Service alliance : 0.000 sec
Service scenario : 0.000 sec
Service clonejump : 0.000 sec
Service assets : 0.000 sec
Service charactersheet : 0.001 sec
Service trigger : 0.000 sec
Service contracts : 0.000 sec
Service seamlessmap : 0.003 sec
Service certificates : 1.484 sec
Service wallet : 1.510 sec
Service standing : 1.513 sec
Service channels : 0.000 sec
Service agents : 0.000 sec
Service target : 2.168 sec
Service notepad : 3.232 sec
Service bracket : 11.308 sec
Service tactical : 21.613 sec
An exception has occurred. It has been logged in the log server as exception #2

After that, it just sits there (even after 10mins).

Steps I took after applying the QR patch:
1. undocked
2. grouped weapons
3. tried to redock, got the 'docking request accepted' message, however even after 2 or 3 mins I still wasn't docked.
4. logged out, logged back in
5. selected character and got the same problem as everyone else here.

gaijiin pok
Nox Noctis Industrius
Posted - 2008.11.12 07:30:00 - [8]
 

same as everyone else, stuck at entering game.

was stuck between stargates, warped from mies to bereye and never appeared. logged out and attempted to log in... hope they get this crap sorted quickly.

Pok

Giles Jasper
Posted - 2008.11.12 07:31:00 - [9]
 

Me too, I either get stuck at Authenticating, Entering Game, or Entering Station. Black screen behind, I can hear the music and the station background noise.

I've only managed to get into the game once, and then after 2 minutes when I tried to access my character info etc, in any of the windows, it was blank. Then the game came up with an error "Disconnected - Socket Error".

Is CCP aware of this?



Bourdon
Posted - 2008.11.12 07:50:00 - [10]
 

I tried to log a bug report with the output of dxdiag, the evelogger, etc. from here, but uhhh... the bug report page was broken

Crying or Very sad

Sayy
Posted - 2008.11.12 08:00:00 - [11]
 

Im stuck in the "entering character selection" screen... been waiting for 10 mins now. I logged out when the server crashed yesterday at 21gmt.

Digaph
Gallente
Swords Horses and Heavy Metal
Posted - 2008.11.12 08:01:00 - [12]
 

Same as anyone else.

I was able to play the game well after applying the patch.
Been fiddling with the certificates and grouped my weapons, even done a mission and finished, it all worked fine.

Just took another mission ( courier ).
On my way over to the delivery station I had to pass through Bereye and that's where the problem started for me.
I jumped into that system and the system loaded, only my overview didn't show any objects, my ship wasn't painted and non of the visual content other then the systems background were visible.

I waited for 10 - 15 minutes thinking it to be lag, but nothing happened, so I logged off and tried to log on again.
Ever since I'm stuck at "Entering game as ...".

Hope this gets fixed soon as I find the black screen a bit boring, perhaps some more variations on the color would help in the mean time :P

Cheers,
Digaph

Jazz Myne
Posted - 2008.11.12 08:15:00 - [13]
 

Edited by: Jazz Myne on 12/11/2008 08:15:38
Seems like Bereye is the system where some of us are stuck. I just entered the gate to Halle and that's where the game got stuck.

Rhyken
Posted - 2008.11.12 08:18:00 - [14]
 

Having the same issue, also I'm in Bereye :<

Beldareon
Posted - 2008.11.12 08:23:00 - [15]
 

Also stuck at character selection. Not sure which system I'm in, although it was a few jumps from Dodixie.

Have tried help channel and filing a petition. No response or luck so far. :(

-Beldareon

Jin Lanthos
Gallente
Posted - 2008.11.12 08:30:00 - [16]
 

Same here, left Ethernity towards Aymaerne, and got stuck just before Aym gate....have not been able to log back in, May something with gallente space??

Beast Jasper
Posted - 2008.11.12 08:34:00 - [17]
 

Well I'm stuck at Oursalaert, so I don't think its a problem there.

MalumDei
Posted - 2008.11.12 08:34:00 - [18]
 

Edited by: MalumDei on 12/11/2008 08:34:43
one of my toons is stuck as well and i'm nowhere near the systems you guys are mentioning

it appears like any chars that logged out in space are getting stuck at the entering game screen

but some of my friends cant undock OR dock either

so it's like a trap waiting to happen lol

"can't dock, lemme relog"
"can't undock, lemme relog"

"**** i logged off... now i can't get back in"

Beldareon
Posted - 2008.11.12 08:41:00 - [19]
 

Got a response to my petition pretty quickly, here's the text.

  • The issue you are reporting is under investigation. If possible, our server administration team will resolve the matter for all pilots involved globally depending on the results of their investigation. Unfortunately we are unable to move anyone manually at this time.

    If you become unstuck or have any additional information please update your petition.

    Thank you for your patience, and please accept our sincere apologies for the inconvenience.

    Best regards,
    GM Surmoi
    EVE Online Customer Support


So sounds like they are aware and are working on it.

-Beldareon.

Aldi Wibra
Posted - 2008.11.12 08:51:00 - [20]
 

I just logged in on another computer with my main toon, and he did enter the game as normal.

Galvanized
Posted - 2008.11.12 09:21:00 - [21]
 

Just got up patched ..yeh patched worked fine all good....log in..woooot..

stuck on entering game as...black screen full bar..

ah well..Rolling Eyes

Kel Solaar
Einherjar Rising
Posted - 2008.11.12 09:27:00 - [22]
 

Same here, one of my accounts starts immediatly, and the other one is stuck at "CHARACTER SELECTION - Entering the game as ..."
I'm launching the second account on the second installation with "/end /LUA:OFF" parameters but it does the same when trying to enter the game from the installation of my first account.

Josson Turtur
Gallente
Trader's Academy
Sanctuary Pact
Posted - 2008.11.12 09:31:00 - [23]
 

I'm stuck at login too. Before I was logged in, flew from Bereye to the Halle Gate... jumped in.. and ... nothing

No session change, and I was still able to chat with the corp.

I logged out, and tried to log back in... The login screen says I'm in Halle... but I just get a full login bar on a black screen...

At least this patch isn't as bad as boot.ini. :)

Kyshtock
Posted - 2008.11.12 10:08:00 - [24]
 

Same thing, stuck in Dodixie, during mission. Now, it's "entering game as..." endless music :(

Orion GUardian
Caldari
Posted - 2008.11.12 10:33:00 - [25]
 

Same Problem, Dodixie, too

David Grogan
Gallente
The Motley Crew Reborn
Warped Aggression
Posted - 2008.11.12 10:52:00 - [26]
 

Edited by: David Grogan on 12/11/2008 10:52:23
have any of ye tried uninstalling eve and installing a fresh full copy? it seems that the upgrade patch causes more problems than it was supposed to fix..... after i got the errors i uninstalled eve and downloaded a fresh full copy and installed it and so far i have no problems as of yet.....*touches wood*

neoe77
Amarr
Posted - 2008.11.12 10:53:00 - [27]
 

still cannot entering space for about 1 hour Sad

Zithon
Gallente
Lyonesse.
KIA Alliance
Posted - 2008.11.12 10:57:00 - [28]
 

My main is in Dodixie and I cant get in, my alt is in Vylade and can.

Is there a node problem?

Clarijyn
Posted - 2008.11.12 13:41:00 - [29]
 

Thanks for fixing this all.

Almost had to whip out some tears Very Happy

Keep up the good work

Antolin Vakalas
Gallente
Ultrapolite Socialites
GoonSwarm
Posted - 2008.11.12 17:49:00 - [30]
 

Any updates on this yet? I haven't checked yet this morning, but I had the same issue last night in Deteroid. Played for an hour or two, then the UI quit updating. Relogged, and was unable to get past character selection. Sure hope my BS didn't go pop while I was stuck in game (if the isk count on the character selection screen is accurate, I hadn't been paid any insurance yet, so that is encouraging).


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