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blankseplocked CONNECTION ISSUES ARE _NOT_ EVE!
 
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Author Topic

Akina Nidaras
Caldari
Caldari Provisions
Posted - 2008.06.19 22:42:00 - [1]
 

InternetPulse

The rash of disconnects are NOT CCP's FAULT.

The Savvis and Sprint backbones are both showing below 70% availability. Lower than 90% is considered critical.

CCP, can we get a temp sticky?

Akina Nidaras
Caldari
Caldari Provisions
Posted - 2008.06.19 22:44:00 - [2]
 

To explain further, some people may not see disconnect issues while others are having problems, as your location influences which route your data goes to CCP with. If your optimal route doesn't touch Savvis or Sprint, you'll be fine.

Pinhedd
Posted - 2008.06.19 22:45:00 - [3]
 

that might explain it

Libby Foxtrot
Posted - 2008.06.19 22:48:00 - [4]
 

It is a Woot-Off afterall...

Akina Nidaras
Caldari
Caldari Provisions
Posted - 2008.06.19 22:53:00 - [5]
 

Bumping for those who don't read other topic titles prior to posting...

Aeo IV
Amarr
Xomic OmniCorporation
Posted - 2008.06.19 23:01:00 - [6]
 

I'm not blaming CCP, I'm just reporting a problem that could be fixable on their end

Kimiyo Ishikawa
Posted - 2008.06.19 23:18:00 - [7]
 

How do we figure out which one of those "backbones" we use?

Rhyddyn
Posted - 2008.06.19 23:21:00 - [8]
 

well for me this has been going on for a couple of days now? Has Sprint and Savvis been screwed up that long? anyone know?

Tyaleia
Minmatar
Posted - 2008.06.19 23:25:00 - [9]
 

Originally by: Kimiyo Ishikawa
How do we figure out which one of those "backbones" we use?


Well, its not something you just use. It really depends where your data is going and from where it starts. It's kinda complicated.

Aramanan
Amarr
Silvermoon Industrial Technologies
Posted - 2008.06.19 23:35:00 - [10]
 

Maybe the guy in this news report from last year has something to do with it.

Kimiyo Ishikawa
Posted - 2008.06.19 23:53:00 - [11]
 

Originally by: Tyaleia
Originally by: Kimiyo Ishikawa
How do we figure out which one of those "backbones" we use?


Well, its not something you just use. It really depends where your data is going and from where it starts. It's kinda complicated.


Okay. So, how do I figure out which one I use FOR EVE? Did I really need to make that clear?

Kol Skywalker
Body Count Inc.
Pandemic Legion
Posted - 2008.06.20 00:06:00 - [12]
 

Im with Cox Communications and Im having problems ONLY with Eve


NOTHING ELSE!

Selk Cantor
Minmatar
Evolution
Band of Brothers
Posted - 2008.06.20 00:10:00 - [13]
 

I have comcast and I'm only having problems with eve also. Try again.

Lex Gabinia
Posted - 2008.06.20 00:11:00 - [14]
 

Originally by: Kol Skywalker
Im with Cox Communications and Im having problems ONLY with Eve


NOTHING ELSE!


Well the question is do any other of your apps send you to a server farm in the UK? Seems that most of the dc's are from US side

Loyal Servant
Caldari
The Knights Templar
Strategic Operations Brigade
Posted - 2008.06.20 00:12:00 - [15]
 

Originally by: Akina Nidaras
InternetPulse

The rash of disconnects are NOT CCP's FAULT.

The Savvis and Sprint backbones are both showing below 70% availability. Lower than 90% is considered critical.

CCP, can we get a temp sticky?



None of my traffic traverses those networks and I am having trouble.
Explain that one?

Redhots
Posted - 2008.06.20 00:18:00 - [16]
 

You dont have to be crossing the sprint network to be affected by outage. Re-routed traffic will cause issues, and ingame if you are interacting with people who are crossing the atlantic network, you will have issues.

Gartanus
Caldari
Gartanus Corp
Posted - 2008.06.20 00:25:00 - [17]
 

I am just not buying that. I use neither of those and I cant even get a login screen.

Estel Arador
Posted - 2008.06.20 00:31:00 - [18]
 

Originally by: Gartanus
I am just not buying that. I use neither of those and I cant even get a login screen.


Yeah just don't buy it, that will make it go away.
After all the spam I'm sure CCP is aware of it and if there's anything they can do, they'll do it. If it turns out to be those backbones though, they probably won't be able to do a whole lot. But of course you won't buy that.

Narsus Dragonetti
Gallente
Federal Navy Academy
Posted - 2008.06.20 00:32:00 - [19]
 

Using Rogers here in Ontario, and I have now been disconnected 9 times in 6 minutes.

Gartanus
Caldari
Gartanus Corp
Posted - 2008.06.20 00:32:00 - [20]
 

Originally by: Estel Arador
Originally by: Gartanus
I am just not buying that. I use neither of those and I cant even get a login screen.


Yeah just don't buy it, that will make it go away.
After all the spam I'm sure CCP is aware of it and if there's anything they can do, they'll do it. If it turns out to be those backbones though, they probably won't be able to do a whole lot. But of course you won't buy that.


Feel better now that you got to flame someone?

Monkey Saturday
Unknown Soldiers
The Spire Collective
Posted - 2008.06.20 00:35:00 - [21]
 

Not eve eh? Then how pray tell, can my m8 yell at me on vent that my ship is going into structure when all i see is space around me? Oh yeah, its eve.Evil or Very Mad

Alex Under
H A V O C
Against ALL Authorities
Posted - 2008.06.20 00:36:00 - [22]
 

Originally by: Narsus Dragonetti
Using Rogers here in Ontario, and I have now been disconnected 9 times in 6 minutes.


Same for me. Live in Toronto and keep getting disconnected every 5 minutes. Twisted Evil

Xlyclonus
Posted - 2008.06.20 00:41:00 - [23]
 

Originally by: Akina Nidaras
InternetPulse

The rash of disconnects are NOT CCP's FAULT.

The Savvis and Sprint backbones are both showing below 70% availability. Lower than 90% is considered critical.




I use at&t. Not Savvis or Sprint. How do you explain that all of these companies are having problems at the same time? I have gotten connection lost 15 times today already but even when i do my internet still works fine for everything else.....

Estel Arador
Posted - 2008.06.20 00:41:00 - [24]
 

Originally by: Gartanus
Feel better now that you got to flame someone?


If that's a flame then I'm Jamyl Sarum.

Seth Allasatre
Gallente
Posted - 2008.06.20 00:57:00 - [25]
 

Is routing really that difficult to understand? Let's say you are driving to the movies and have to cross a river. If the bridge is out and you can't cross the river, do you blame your car or the theater? When you detour to take the long way around and everyone else has to do the same thing, making you late for the movie, what was it that caused the problem? Hint: it's STILL not the theater!

Noctis Lupus
Posted - 2008.06.20 00:58:00 - [26]
 

Edited by: Noctis Lupus on 20/06/2008 01:00:02
Actually the problem is on their side of the pond. Why most US MMO's aren't seeing connection issues. When you do a traceroute the first indicators show up with the London backbone.

Target Name: www.eve
IP: 87.237.39.199
Date/Time: 6/19/2008 8:54:23 PM to 6/19/2008 8:59:32 PM

1 0 ms 0 ms 0 ms 0 ms 0 ms N/A 0 ms 0 ms 0 ms 0 ms mygateway1.Motorola [192.168.15.1]
2 0 ms 0 ms 0 ms 0 ms 0 ms N/A 0 ms 0 ms 0 ms 0 ms [192.168.254.254]
3 6 ms 6 ms 6 ms 6 ms 6 ms N/A 6 ms 6 ms 6 ms 6 ms h1.176.90.75.ip.alltel.net [75.90.176.1]
4 7 ms 6 ms 7 ms 7 ms 7 ms N/A 7 ms 6 ms 12 ms 6 ms [151.213.31.170]
5 10 ms 9 ms 9 ms 9 ms 9 ms N/A 10 ms 10 ms 9 ms 9 ms h23.222.90.75.static.ip.windstream.net [75.90.222.23]
6 12 ms 12 ms 12 ms 12 ms 12 ms N/A 14 ms 12 ms 12 ms 12 ms h25.222.90.75.static.ip.windstream.net [75.90.222.25]
7 13 ms N/A N/A N/A N/A N/A N/A 12 ms 12 ms 12 ms h32.254.213.151.static.ip.windstream.net [151.213.254.32]
8 20 ms N/A 20 ms N/A N/A N/A N/A 21 ms 21 ms 20 ms [12.118.104.17]
9 N/A N/A N/A 43 ms 43 ms N/A 43 ms N/A N/A 43 ms tbr1.cgcil.ip.att.net [12.123.6.58]
10 14 ms N/A N/A 14 ms N/A N/A 15 ms N/A 15 ms 14 ms ae [4.69.136.209]
11 43 ms N/A N/A N/A N/A N/A N/A 42 ms 44 ms 43 ms cr1.n54ny.ip.att.net [12.122.1.189]
12 24 ms N/A 32 ms N/A N/A N/A N/A 26 ms 29 ms 27 ms ae [4.69.132.41]
13 N/A N/A N/A 53 ms 52 ms N/A 42 ms N/A N/A 42 ms ae [4.69.132.66]
14 43 ms N/A N/A 42 ms N/A N/A 44 ms N/A 42 ms 43 ms [12.86.158.6]
15 42 ms N/A N/A N/A N/A N/A N/A 50 ms 45 ms 55 ms [4.69.134.69]
16 123 ms N/A 122 ms N/A N/A N/A N/A 122 ms 123 ms 123 ms [69.28.171.85]
17 N/A N/A N/A 123 ms 123 ms N/A 123 ms N/A N/A 123 ms [69.28.171.94]
18 112 ms N/A N/A 113 ms N/A N/A 112 ms N/A 112 ms 112 ms unknown.Level3.net [212.187.160.146]
19 124 ms N/A N/A N/A N/A N/A N/A 125 ms 273 ms 124 ms [87.248.208.150]
20 112 ms N/A 112 ms N/A N/A N/A N/A 114 ms 250 ms 112 ms [217.20.44.138]
21 123 ms 123 ms 124 ms 123 ms 122 ms N/A 124 ms 124 ms 124 ms 113 ms www.eve [87.237.39.199]

Ping statistics for www.eve
Packets: Sent = 9, Received = 9, Lost = 0 (0.0%)
Round Trip Times: Minimum = 113ms, Maximum = 124ms, Average = 122ms

Aildari
Posted - 2008.06.20 01:01:00 - [27]
 

you can do a traceroute to ccp's servers. that will show the path that the particular command took. problem is, data takes many paths to get to where it is going.

Ashok
Body Count Inc.
Pandemic Legion
Posted - 2008.06.20 01:02:00 - [28]
 

It doesn't matter if you 'use' savvis or sprint, if you live in North America and your communicating with servers overseas, your traffic probably crosses one of these backbone. Even if it doesn't, clean backbones will have increased traffic do to limited network availability on the 2. Savvis is around 66% Network Availability and Sprint is around 75%, anything below 95% is considered a serious problem.

We were dealing with this all day at work, trans-Atlantic communications are hosed right now, and will be for a while yet.

Trig Onami
Caldari
Onami Corporation
Posted - 2008.06.20 01:04:00 - [29]
 

Ranting is not permitted on the forums. ~Saint

Kylegar
Caldari
Dreddit
Test Alliance Please Ignore
Posted - 2008.06.20 01:11:00 - [30]
 

Originally by: Trig Onami
Ranting is not permitted on the forums. ~Saint


Wow...do you realize how dumb you made yourself look?

600 billion network transactions a minute are not handled on your average linksys router, nor a souped up one for that matter. The shear volume of traffic requires technology that is almost unheard of, and, if theres an issue like this, its not a feather drop that broke this.



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