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Xdriver
Posted - 2008.03.14 11:51:00 - [61]
 

Edited by: Xdriver on 14/03/2008 11:55:13
Edited by: Xdriver on 14/03/2008 11:52:13
Edited by: Xdriver on 14/03/2008 11:51:52
look... what the hell is this?
I payed for a game, I payed for it to play when ever I feel like playing it..
First off these down times.. who is gonna compensate the DT times?
Total time of DT's per month is 30 hours.. 1 day and 6 hours out of the 30 day time code gone.. who is going to compensate that?
Then there are these extended downtimes like the one today, 14 of marth, and extra 4 hours..
And the patch instalation, why do you have to install it in the expence of our game play time, for which we have all payed.
And the 12-24 hour patch instalation delay????? are you serious?? Why do you ALWAYS encounter problems when installing something, or changing something?Rolling Eyes

Total time lost this month: 70 hours of game play time.. 3 whole days gone out of the 30 which were bought.. Who is going to compensate that?
And what is your problem? Can't you do anything right? everytime when you install something we all get extended delays.. and sometimes huge delays..

So stop lying and write that for our 20 euros (which is 30$) we will get 26-28 days or less of game play, depending on your quality of work..

And what is this stupid idea of a monthly charge?? and an even more stupid idea of the daily downtime..ExclamationExclamationConfusedugh

Now tell us, who is going to compensate our time loss?QuestionIdea

lala187jnr
Posted - 2008.03.14 11:51:00 - [62]
 

Originally by: Aeris Achura
Okay okay please fix this "eve goes slow as .... "bug before i get the time to login again :) I am pritty sure most users will think the same.


i am running a deesent SLI system and it is not the system droping frames rather the game. Are you fixing jita as well?

Jaden Corral
Caldari Provisions
Posted - 2008.03.14 11:52:00 - [63]
 

Originally by: Devil Lived
CCP,

all this extended downtimne that we pay for, will it be credited back to us???? i dont feel we should pay for your mistakes. I understand that problems arise but you delayed the launch for 24hours for more testing????

Devil

Let's see, it was what, 12 hour downtime? so that's half a day, 1/60th of the monthly subscription (12 atm?)... yes CCP, may we please have our 20p back. O.o

Xdriver
Posted - 2008.03.14 11:54:00 - [64]
 

exactly, thats what I just said..ExclamationExclamation

Daevalus Tirisfall
Amarr
Posted - 2008.03.14 11:54:00 - [65]
 

Edited by: Daevalus Tirisfall on 14/03/2008 11:55:13
Originally by: Jaden Corral
Originally by: Devil Lived
CCP,

all this extended downtimne that we pay for, will it be credited back to us???? i dont feel we should pay for your mistakes. I understand that problems arise but you delayed the launch for 24hours for more testing????

Devil

Let's see, it was what, 12 hour downtime? so that's half a day, 1/60th of the monthly subscription (12 atm?)... yes CCP, may we please have our 20p back. O.o


Compensation doesn't always mean money, unless that's the only thing you think about. That correct way to implement compensation in this situation is to simply add the downtmie to the all valid accounts currently active. Problem solved.
--------------------------------------------------------------------------------
Edited by: Joachim LeHigh on 14/03/2008 07:59:10
Yanno, alot of you are ungrateful twerps. CCP Fixed alot of the issues people like you were whining about before this patch - i.e. the items and ships tabs going blank, balance issues with certain ships, etc. Things that now work great. But like a bunch of spoiled children, you don't take the few extra seconds it takes to re-arrange your UI when you dock and instead decide to ***** about it.

Grow up and learn how to show gratitude and exercise some patience people.
--------------------------------------------------------------------------------



We are paying for a service and should be receiving it. Do we get the hours of downtime added to our account?

And for those of you saying you don't have any problems, GREAT! YEA! Good for you! Other people do have problems, just because you dont, doesn't make everyone else who have issues children and ungrateful, it makes them unhappy customers.

Don't be such a narrow minded fool. Hip Hip Hooray for Mr T.

Kerfira
Kerfira Corp
Posted - 2008.03.14 11:55:00 - [66]
 

Edited by: Kerfira on 14/03/2008 11:55:09
Originally by: Emetic Smile
I am sure I am not the only one whos heart sank when seing the "delayed by 24 hours for further testing" message. If you have to be testing something that late in the day then there IS something wrong and someone should have bit the bullet and said delay indefinately until certainty of issue free deployment is achieved.

Nope, you were not the only one.....

Telemicus Thrace
Thrace Inc
Posted - 2008.03.14 11:56:00 - [67]
 

Great, Friday night and the servers are down all night (well, until 2am Rolling Eyes). I am not about to ask for reimbursment as I know it won't happen.

What I will ask is that you fix the ****ty bug that causes all my windows (overview / drones / selected item etc) all stack up when I undock or change session. It is easily the most annoying bug to date and seems to be the one CCP are ignoring no matter how many times it comes up, nor how many mentioned it during testing and in bug reports.

QbnOutLawZ
Posted - 2008.03.14 11:56:00 - [68]
 

im all for fixing the problems but if downtime is gonna be extended could you please say it ahead of time all forums said it would be fixed after regular downtime and its obviously not and it affects our skilling up i will loose two hours of training and thats if its actually up at 14:00 that nearly 4000sp so could we please warn people of extended downtime with at least 24 hours or find a way for our skilling not to be affected by it

thank you

Helli Preator
Posted - 2008.03.14 11:57:00 - [69]
 

CCP is great for being able to produce this game - from a development perspective it seems to me to be a serious accomplishment both on the technical and creative side. Also Kudos for having a relatively open discussion with the player community generally, and most importantly in getting feedback from the community and discussion design and development with us. This is something that's basically just not seen anywhere else in the marketplace.

So, um - what's with the rush all the time? I've been playing the game for about a year now and I've seen this thing happen a few times where a patch is announced, and then it's delayed because there are issues - but the announced delay is like a day, and when it does hit there are lots of problems, and the downtime takes longer than announced leading to another immediate patch and lots of downtime...

As someone pretty experienced with the dev process, it seems this rush to resolve issues and immediately publish the patch is a little crazy. This boost patch mayhem seems to be a perfect example. Without knowing what's going on up there - my gut says that it might be better for us all if when issues started to appear in QA, you bumped releases a week or more to really iron out the kinks, and started QA from square one. I think most of the community would be happy to wait for the extra care and feeding required for a smooth patch process. If EVE stresses anything in it's gameplay design, it's, "be patient". I mean our characters take a long time to grow, how about a little extra time for patches that look like they might not have been as ready as you thought :)

That said - thanks for the unified persistent world, thanks for the broad scope of the game, thanks for the dev blogs, thanks for the free expansions (I mean really - having EVE grow under me is really interesting, fun, and probably is one of my big reasons to keep playing), thanks for being willing to take some fire on your own message boards, and thanks most of all for being independent. All of this makes this game truly unique and amazing. You guys rock.

P.S. - looking forward to Ambulation in a big way ...

Beany Baby
Posted - 2008.03.14 11:57:00 - [70]
 

Hello Mum im on the telly Very Happy

Xdriver
Posted - 2008.03.14 11:57:00 - [71]
 

its not really about the money, compensation can be in any form, give us an extra time extension.. or a bonus 5 day for the suffering or something like that.. you should realy take care of your clients, because you will loose them, if you don't.ExclamationExclamation

Poreuomai
Minmatar
Mirkur Draug'Tyr
Ushra'Khan
Posted - 2008.03.14 11:59:00 - [72]
 

Edited by: Poreuomai on 14/03/2008 12:09:04

If you want nice simple easy to use patches then go back to WOW. This is EVE, where patch day is for grown ups and it might cost you something.

YARRRR!!

In all seriousness, I don't think CCP do this on purpose. They are trying their hardest and have responded quickly to issues which emerged during the 1.1 deployment.

I was running the classic client yesterday and had no problems myself.
Cool

Kerfira
Kerfira Corp
Posted - 2008.03.14 11:59:00 - [73]
 

Edited by: Kerfira on 14/03/2008 12:02:10
Originally by: Xdriver
I payed for a game, I payed for it to play when ever I feel like playing it..
First off these down times.. who is gonna compensate the DT times?
Total time of DT's per month is 30 hours.. 1 day and 6 hours out of the 30 day time code gone.. who is going to compensate that?
Then there are these extended downtimes like the one today, 14 of marth, and extra 4 hours..

You could possibly try reading the EULA, ie. the legal contract YOU signed when subscribing. It describes fairly well that these downtimes are part of the deal, and that YOU have signed on to it!

So in other words, you're whining that YOU didn't bother reading the contract you signed.....
That's sort of like going into a car dealership, buying a cheap car and then coming back later loudly complaining it's not a Lamborghini Rolling Eyes

Xdriver
Posted - 2008.03.14 12:03:00 - [74]
 

lol I think the car example was something you should of not given, you were looking clever before it, not very clever after it..Rolling Eyes

Daevalus Tirisfall
Amarr
Posted - 2008.03.14 12:03:00 - [75]
 

Edited by: Daevalus Tirisfall on 14/03/2008 12:04:34
Originally by: Kerfira
Edited by: Kerfira on 14/03/2008 12:02:10
Originally by: Xdriver
I payed for a game, I payed for it to play when ever I feel like playing it..
First off these down times.. who is gonna compensate the DT times?
Total time of DT's per month is 30 hours.. 1 day and 6 hours out of the 30 day time code gone.. who is going to compensate that?
Then there are these extended downtimes like the one today, 14 of marth, and extra 4 hours..

You could possibly try reading the EULA, ie. the legal contract YOU signed when subscribing. It describes fairly well that these downtimes are part of the deal, and that YOU have signed on to it!

So in other words, you're whining that YOU didn't bother reading the contract you signed.....
That's sort of like going into a car dealership, buying a cheap car and then coming back later loudly complaining it's not a Lamborghini Rolling Eyes




Did you read the whole EULA then yea? Don't bother answering, of course you didn't -.- and I won't believe you if you say you did :P

Its nothing like your description, you can see by instantly looking at the car it's a skoda not a lambo. You can't see instatly looking at EVE you are going to be having downtime ALL the time.

FrankthE Bunny
Posted - 2008.03.14 12:03:00 - [76]
 

Originally by: Devil Lived
CCP,

all this extended downtimne that we pay for, will it be credited back to us???? i dont feel we should pay for your mistakes. I understand that problems arise but you delayed the launch for 24hours for more testing????

Devil


i agree with this guy. I bought my first eve acc 4 days ago and because of all this downtime i've been able to play for maybe 4 hours... I even woke up 2 hours early to play. Yet here i am on the forums and not the game.... and the downtime says from 11-1400 when its 6 in the damn morning!

wertyujik
Posted - 2008.03.14 12:05:00 - [77]
 

Originally by: FrankthE Bunny
Originally by: Devil Lived
CCP,

all this extended downtimne that we pay for, will it be credited back to us???? i dont feel we should pay for your mistakes. I understand that problems arise but you delayed the launch for 24hours for more testing????

Devil


i agree with this guy. I bought my first eve acc 4 days ago and because of all this downtime i've been able to play for maybe 4 hours... I even woke up 2 hours early to play. Yet here i am on the forums and not the game.... and the downtime says from 11-1400 when its 6 in the damn morning!


It also says GMT, where it is 12:04pm

BangerX
Caldari
Sane Industries Inc.
Initiative Mercenaries
Posted - 2008.03.14 12:06:00 - [78]
 

All

As for Downtimes..

We should remember they're actually working and developing new content for this game..Trying to make it more balanced and interesting.. Be glad they're not downsizing or outsourcing to a small staff of programmers who's only worry is to keep the servers running...

BangerX

Daevalus Tirisfall
Amarr
Posted - 2008.03.14 12:07:00 - [79]
 

Originally by: BangerX
All

As for Downtimes..

We should remember they're actually working and developing new content for this game..Trying to make it more balanced and interesting.. Be glad they're not downsizing or outsourcing to a small staff of programmers who's only worry is to keep the servers running...

BangerX


You speak the truth YARRRR!!

Ishika
Gallente
The Brownie Bakery
Posted - 2008.03.14 12:08:00 - [80]
 

WoW! :P Announced at 1am GMT, how convenient for European players. Personally the money for downtime isn't an issues but on principle i will be trying to recoup the time that I paid for and did not recieve. I paid to play not to participate in CCP beta testing.

Tafkas Zarathustra
Caldari
Posted - 2008.03.14 12:09:00 - [81]
 

Wierd, but all the lag issues I had on my Vista PC seemed to vanish last night, when I played on my XP box. The XP box used to be the crappiest, since it took like 3 mins to log in after password was entered. And it was a software issue since the PC is decent enough (Core 2 Duo, 2 Gb RAM and GeForce 8800). That issue was gone last night and I sure as hell hope its not "hotfixed" back into the hame.

Since last night they closed down Jita, call it a coincidence, but everything seemed to go extremely fast as compared to a regular pre-patch day/night. Market opened with no delay and stuff like that... I am eager to see how will it work today. And do note, I played with 2 clients, alt-tabbing between them.

The only wierd issue I noticed was with a drone which simply got lost... I had my drones attacking, they killed off their target, but when I recalled them one stayed out in space. I was able to recover it only by approaching and "manually" scooping to drone bay. Never seen that kind of bug before.

Also, after someone explained to me how to configure the new Overview (it's not as simple as it seems), removing a lot of useless artifacts from screen, game seemed to work extremely well (in EVE terms). So it's either the new overview thats improving things, or Jita beeing closed down. Or both...

Oh, also the XP box somehow kept it settings... the windows were where i left them before patch, my custom chat channels opened up. This didn't happen on Vista box.

PS: A tip for those who run Vista. Allow administrator access to the EVE patches/client. Even if your account has admin, Vista has a messed up rights management which can deny proper patching if they aren't run by the default Administrator account. It a simple thing - just rclick the shortcut and select "Run as administrator". You'll avoid a lot of problems.

FrankthE Bunny
Posted - 2008.03.14 12:10:00 - [82]
 

Originally by: BangerX
All

As for Downtimes..

We should remember they're actually working and developing new content for this game..Trying to make it more balanced and interesting.. Be glad they're not downsizing or outsourcing to a small staff of programmers who's only worry is to keep the servers running...

BangerX


true. The last game i played, if there was a problem with the patch, they just said work around it til the next server maint. And new content was unheard of. So kudos to CCp for giving us new shinies and at least apologising for our inconveniences.

KillerParrot
Minmatar
Infinite Improbability Inc
-Mostly Harmless-
Posted - 2008.03.14 12:11:00 - [83]
 

Getting Tired of all these extended Downtimes. You expect to us to pay on time, we expect to be able to play what we pay for. If your prog. cant do it right the first time, maybe u need to fire them and find people who can do it right the first time.

Kerfira
Kerfira Corp
Posted - 2008.03.14 12:12:00 - [84]
 

Originally by: Daevalus Tirisfall
Originally by: Kerfira
My post

Did you read the whole EULA then yea? Don't bother answering, of course you didn't -.- and I won't believe you if you say you did :P

Its nothing like your description, you can see by instantly looking at the car it's a skoda not a lambo. You can't see instatly looking at EVE you are going to be having downtime ALL the time.

Not really relevant... The guy signed a contract, is now whining (along with a few others) that he didn't read it.
He's free to cancel it and find a better deal...... Completely fair.... Same as if you sign up for a cable package and doesn't like the channels....

While I'm critical of CCP on a lot of points, this is one where they don't deserve criticism since they're delivering exactly what they've agreed to.
If people are too stupid/lazy to read the contract they sign and assume they're entitled to more than they are, that's their problem....

As for me, no I didn't read the EULA when I signed up, but if I wanted to complain over something, I'd damn well check it before complaining and looking like a donkey...

Minecap
Posted - 2008.03.14 12:12:00 - [85]
 

One thing that would be very nice is if the game didnt use 100% cpu all the time, even when youre in a station with all graphics turned off.

It drains the laptop batteries quickly so you have to stay connected to an electrical outlet. Also for people (like me) who use Excel to play this game it is very slow when EVE steal all CPU.

There is no reason why it should use more than maybe 25% CPU when you stay at a station.

Wellbing
Posted - 2008.03.14 12:13:00 - [86]
 

Run dual accounts in windows then u wont be swapping between fullscreen clients.
Low framerates is not down to eve or ccp its down to spending 50 quid and updating you graphics card. I run 2 clients at 1368 each with a 50 card and they both get 30fps+.

Poreuomai
Minmatar
Mirkur Draug'Tyr
Ushra'Khan
Posted - 2008.03.14 12:15:00 - [87]
 

Edited by: Poreuomai on 14/03/2008 12:19:52
Edited by: Poreuomai on 14/03/2008 12:18:41
Originally by: Tafkas Zarathustra
Oh, also the XP box somehow kept it settings... the windows were where i left them before patch, my custom chat channels opened up. This didn't happen on Vista box.
Good point about XP/Vista, I run XP and kept my settings.

Bambi
Existentialist Collective
Posted - 2008.03.14 12:16:00 - [88]
 

Originally by: Devil Lived
CCP,

all this extended downtimne that we pay for, will it be credited back to us???? i dont feel we should pay for your mistakes. I understand that problems arise but you delayed the launch for 24hours for more testing????

Devil


lol
always one isn't there....

Jakus Cemendur
Caldari
Invicta.
Advocated Destruction
Posted - 2008.03.14 12:18:00 - [89]
 

Originally by: Emetic Smile
However, what the players should really somehow be reimbursed for is "paying" themselves in "lost" gametime for the whole shoddy QA experince.
Patches should be deployed when ready, never before. I am sure I am not the only one whos heart sank when seing the "delayed by 24 hours for further testing" message. If you have to be testing something that late in the day then there IS something wrong and someone should have bit the bullet and said delay indefinately until certainty of issue free deployment is achieved.


Every game I know of is tested until the very moment it goes Gold, or until the very last minute a patch is finished testing.

Katana Seiko
Gallente
Posted - 2008.03.14 12:18:00 - [90]
 

Great... You announce that one just after midnight - and the normal working people have no chance to adapt to it... I expect a skill reimbursement worth three hours of training as my second account's main character is finishing a skill just minutes before the originally scheduled end of downtime!
Seriously, why can't you announce such things like extended downtimes more than twelve hours ahead?


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