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seplocked Issues, Workarounds & Localization
blankseplocked CCP please fix my account :(
This thread is older than 90 days and has been locked due to inactivity.

Author Topic

Posted - 2007.10.28 20:06:00 - [1]

yea... my mastercard is saying that it is "not authorised" I can't transfer chars off the account. I even used my GF's visa and her's didn't work.

Please help fix this soon, already petitioned in game about it, just don't want to wait 2 weeks to have this fixed.

Annara Yamato
Posted - 2007.10.28 23:01:00 - [2]

This is a common problem, check with your CC company to make sure they are not flagging the transaction as fraud/ID theft. This happens to me every month for some reason and only with CCP.

Posted - 2007.10.29 02:50:00 - [3]

already checked with them, and my GF's card wouldn't have a problem if that was the issue. It's related to the account, I also had a friend try his card, he doesn't even play EVE.

Still a no go.

Please Help

Arcan Somez
Posted - 2007.10.30 10:24:00 - [4]

Lots of people are having this problem, but for some reason CCP arent really acknowleging it as being an ongoing issue. Just submit a petition - they do get answered eventually.

Would be nice to actually have some acknowlegement from ccp though as to whats going on. Is it a fault of their system? Are they trying to fix it?

Who knows...

rand0m person
Posted - 2007.10.30 15:32:00 - [5]

Having this issue as well. It's not an issue with the CC itself, as neither of mine work. I even tried my mothers and she doesn't buy anything online.

Hopefully they're aware of the issue, I have to think they are by now.

Posted - 2007.10.30 15:41:00 - [6]


It might be the issue depicted in the thread:

Accounts randomly disabled - C refused

In which case I recommend getting a Game Time Card. CCP time to reply to a petition can easily be 5-6 days.


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