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blankseplocked Its time to fix a market bug resposible for billions of lost isk.
 
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Rells
Caldari
Fusillade.
Posted - 2007.07.01 18:56:00 - [1]
 

Edited by: Rells on 01/07/2007 22:54:23
Edited by: Rells on 01/07/2007 22:54:11
The scenario is repeated daily and petitions are constantly rejected for it. Lets examine it.

You try to sell an item for 1/100th of the value in the market it will warn you and you will have a chance to cancel and change the order. This is especially important given that the text field editing in the game is buggy at best.

Now that you have the order up for lets say 30 million isk per item. You get into price war and keep adjusting the price down. Except you either mistype or the famous bugs in the text editing hit you and you cut off a zero. As a result you end up instantly selling all the items for 3 million isk per item. Those that bid 28 million isk get the item for 3 million despite their bid. The pilot also gets NO WARNING that they are selling at 5% of the market price.

Three things should be done. First and foremost the text editing must be fixed. Second, there needs to be a warning when editing an order if the price is fractional below the average price. Finally, CCP needs to make it so even if the user accepts the lower price after the warning the buyers will buy for their bid price no matter how low the designated sale price is. The higest bids will go first and so on.


Sgt Zim
Fallen Angel's
Blade.
Posted - 2007.07.01 18:58:00 - [2]
 

Fix killmails first :p

Dark Shikari
Caldari
Deep Core Mining Inc.
Posted - 2007.07.01 19:01:00 - [3]
 

This definitely needs to be fixed.

I've lost a good bit of ISK to this, though not as much as some people I've known.

Aakron
The Illuminati.
Pandemic Legion
Posted - 2007.07.01 19:05:00 - [4]
 

lol non-fractional isk trading on minerals...1,2,or 3 isk pu on trit..wts clue

Myworkerbee
Posted - 2007.07.01 19:07:00 - [5]
 

Lost hundreds of Millions to this. I note that buyers got this protection over 18 months ago. Sort out sell orders too.

Richard Aiel
Caldari
Umbra Exitium
Order Of The Unforgiving
Posted - 2007.07.01 20:09:00 - [6]
 

Edited by: Richard Aiel on 01/07/2007 21:32:40
Edited by: Richard Aiel on 01/07/2007 20:08:23
13.)Do not post about bugs and exploits.
Bugs and exploits should be reported through the proper method by filing a report for our Quality Assurance department. Issues discovered while playing on the Chaos test server should be noted in the Patch Review forum. Discussions about unverified problems in the game can cause unnecessary panic in the community. When there is an issue the community needs to be aware of, we will make an official statement about it.
lol... If we dont talk about it theres no bug
"There is no bug..."


Very Happy try that lol

Ash Vincetti
Agony Unleashed
Agony Empire
Posted - 2007.07.01 20:10:00 - [7]
 

Edited by: Ash Vincetti on 01/07/2007 20:16:23
Originally by: Richard Aiel
Edited by: Richard Aiel on 01/07/2007 20:08:23
13.)Do not post about bugs and exploits.
Bugs and exploits should be reported through the proper method by filing a report for our Quality Assurance department. Issues discovered while playing on the Chaos test server should be noted in the Patch Review forum. Discussions about unverified problems in the game can cause unnecessary panic in the community. When there is an issue the community needs to be aware of, we will make an official statement about it.

lol... If we dont talk about it theres no bug
"There is no bug..."


Who made you ISD?

Edit: *eats own words* I just realized you weren't quoting the rules to say Rells shouldn't have posted this but that

Quote:

lol... If we dont talk about it theres no bug
"There is no bug..."



Was the real content. Apologies on that. The comment at 1st glance seemed part of your sig, might want to space it out a bit more so that the confusion doesn't happen again.

Kinatah
Dawn of a new Empire
Pure.
Posted - 2007.07.01 20:13:00 - [8]
 

Edited by: Kinatah on 01/07/2007 20:15:28
yeah this can be a royal pain in the backside to say the least

Rells
Caldari
Fusillade.
Posted - 2007.07.01 20:34:00 - [9]
 

Originally by: Aakron
lol non-fractional isk trading on minerals...1,2,or 3 isk pu on trit..wts clue


Good point. Too bad you couldn't state it in a less flamy manner.

Elyen Sarde
Posted - 2007.07.01 20:57:00 - [10]
 

I think having a separate text box for the fractional part would help.

Crumplecorn
Gallente
Eve Cluster Explorations
Posted - 2007.07.01 21:01:00 - [11]
 

I didn't even know about this, but then my market usage has only advanced beyond 'see modulz pai moneez' very recently.

Sounds like something that should be fixed.

Lady Natacha
Minmatar
Water and Power
Posted - 2007.07.01 21:06:00 - [12]
 

/signed

I have been bitten by this, and as you say the text input field for price changes is buggy. I also see all kinds of crazy rounding inserted on my behalf like .9999 when I don't even have a decimal in the price I am changing.






Klaatu Nikto
Aliastra
Posted - 2007.07.01 21:07:00 - [13]
 

Originally by: Rells
First and foremost the text editing must be fixed and frational ISK needs to be REMOVED from the game. Who the heck ever cares about .05 isk?


Believe me, many people care about .05 ISK especially when you buying and/or selling 10 millions or more of Tritanium or Pyerite.

Not that I don't care for bugs being fixed, just don't think that fractional ISK needs to be removed.

oniplE
MeMento.
Posted - 2007.07.01 21:09:00 - [14]
 

uhm, cant you just take a good look at the number you filled in before placing the order? :|

Gypsio III
Dirty Filthy Perverts
Posted - 2007.07.01 21:27:00 - [15]
 

I did this once. It was annoying. Sad

Fortunately, I've now learnt to read what I type before I hit "enter"!!! ugh


Syril Mert
Another One Down
Posted - 2007.07.01 21:29:00 - [16]
 

LOL

I don't want to be held responsible for my own actions either.
/sarcasm off

Seriously. If you aren't carefull enough then you need to be more carefull. If you can't take a second extra to check the numbers then it's your fault, not anyone elses. I like how this game favours the inteligent.

Btw, I've never encountered any bugs with the text editing field. I'm looking for one now and still can't find it.

Lady Natacha
Minmatar
Water and Power
Posted - 2007.07.01 21:36:00 - [17]
 

Originally by: Syril Mert
LOL

I don't want to be held responsible for my own actions either.
/sarcasm off

Seriously. If you aren't carefull enough then you need to be more carefull. If you can't take a second extra to check the numbers then it's your fault, not anyone elses. I like how this game favours the inteligent.

Btw, I've never encountered any bugs with the text editing field. I'm looking for one now and still can't find it.


It'll happen to you eventually. Wink

For minerals, I don't see being able to remove fractional isk, like 2.05. Maybe just separate the decimal value into its own field. If you are paying close attention this won't bite you, but when the value changes on you at the last second, and you are already clicking "ok", it hurts.


lofty29
Aliastra
Posted - 2007.07.01 21:44:00 - [18]
 

Originally by: Dark Shikari
This definitely needs to be fixed.

I've lost a good bit of ISK to this, though not as much as some people I've known.


DS lost 99b. His friend lost 99.5 Razz

Haffrage
Regeneration
Posted - 2007.07.01 21:51:00 - [19]
 

Quote:
Finally, CCP needs to make it so even if the user accepts the lower price after the warning the buyers will buy for their bid price no matter how low the designated sale price is.


****ING /SIGNED Mad

Robacz
Essence Enterprises
Posted - 2007.07.01 22:03:00 - [20]
 

Yeah I wish warning window was added to order modify function.... lost few billions to this already. Mad

Elspeth Vigneron
Caldari
Phoenix Logistics Industries
Posted - 2007.07.01 22:15:00 - [21]
 

Originally by: Rells
Three things should be done. First and foremost the text editing must be fixed and frational ISK needs to be REMOVED from the game. Who the heck ever cares about .05 isk?


People who buy lwo-value stuff in the hundred million quantities. Build a lot of ships, missiles, or whatever and you'll change your tune. A fractional isk ends up a lot of money over the long-haul. And if you don't want the tens, or hundreds, of millions eaten by fractional isk... Send it to me. :) I have my eyes on a new Rokh, but I'm too cheap to buy it.


Quote:
Second, there needs to be a warning when editing an order if the price is fractional below the average price.


Why? As long as the separators are put in so you can read the numbers properly, you should be on top of something that mundane.

Quote:
Finally, CCP needs to make it so even if the user accepts the lower price after the warning the buyers will buy for their bid price no matter how low the designated sale price is. The higest bids will go first and so on.


The way it is now is fine. Though, at times, I find the inability to purchase the small orders that are slightly higher (to clean up the market interface) to be annoying. OTOH, the people trying to scam with 8 million isk shuttles have been shut out of the loop for all but the dumbest players.

Plus, I suspect it's done that way to help combat inflation.

Frug
Omega Wing
Snatch Victory
Posted - 2007.07.01 22:16:00 - [22]
 

I actually never came across any of these bugs and I sell a fair bit of junk with orders. But I guess it affects people.

Elspeth Vigneron
Caldari
Phoenix Logistics Industries
Posted - 2007.07.01 22:19:00 - [23]
 

Originally by: Syril Mert

Btw, I've never encountered any bugs with the text editing field. I'm looking for one now and still can't find it.


I've had it happen. Sometimes when you try to give a set amount, it will bug over and try to give someone the entire wallet. Almost cost me 300+ million for a 5 million transfer. Did cost a corpie 500+ million, though the guy who got the bug-pushed funds was pretty cool and sent it back to her.

But more than the bug, the numbers, lacking separators, can cause you to make mistakes. That's why we use separators in real-life. Because people, no matter how educated or sophisticated, start having trouble differentiating large numbers due to the way our brains are built.


Crumplecorn
Gallente
Eve Cluster Explorations
Posted - 2007.07.01 22:29:00 - [24]
 

Originally by: Syril Mert
LOL

I don't want to be held responsible for my own actions either.
/sarcasm off

Seriously. If you aren't carefull enough then you need to be more carefull. If you can't take a second extra to check the numbers then it's your fault, not anyone elses. I like how this game favours the inteligent.

Btw, I've never encountered any bugs with the text editing field. I'm looking for one now and still can't find it.
It sounds like the bug can cause the number to increase or decrease by a factor of ten when you simply change part of it. While checking carefully may get you around this, leaving a broken interface alone is hardly promoting intelligence.

Richard Aiel
Caldari
Umbra Exitium
Order Of The Unforgiving
Posted - 2007.07.01 22:39:00 - [25]
 

Originally by: Ash Vincetti
Edited by: Ash Vincetti on 01/07/2007 20:16:23
Originally by: Richard Aiel
Edited by: Richard Aiel on 01/07/2007 20:08:23
13.)Do not post about bugs and exploits.
Bugs and exploits should be reported through the proper method by filing a report for our Quality Assurance department. Issues discovered while playing on the Chaos test server should be noted in the Patch Review forum. Discussions about unverified problems in the game can cause unnecessary panic in the community. When there is an issue the community needs to be aware of, we will make an official statement about it.

lol... If we dont talk about it theres no bug
"There is no bug..."


Who made you ISD?

Edit: *eats own words* I just realized you weren't quoting the rules to say Rells shouldn't have posted this but that

Quote:

lol... If we dont talk about it theres no bug
"There is no bug..."



Was the real content. Apologies on that. The comment at 1st glance seemed part of your sig, might want to space it out a bit more so that the confusion doesn't happen again.


Well I was kinda pointing it out cause ISD seem to have gone on vacation or just have decided not to enforce their own rules lol

Illyria Ambri
SMASH Alliance
Posted - 2007.07.01 22:39:00 - [26]
 

This could be fixed pretty easy most likely..

Rather then a single large box to type your prices in.. use the type of boxes that are used when registering software..

make 5 separate 3 # boxes that only allow 3 digits in them so you have a hundreds, thousands, millions and billions box so you can tell at a glance how much is being priced.

So rather then typing in 2000000000 for 2 billion
its more like
2 000 000 000 in separate boxes.

Crumplecorn
Gallente
Eve Cluster Explorations
Posted - 2007.07.01 22:43:00 - [27]
 

Originally by: Illyria Ambri
This could be fixed pretty easy most likely..

Rather then a single large box to type your prices in.. use the type of boxes that are used when registering software..

make 5 separate 3 # boxes that only allow 3 digits in them so you have a hundreds, thousands, millions and billions box so you can tell at a glance how much is being priced.

So rather then typing in 2000000000 for 2 billion
its more like
2 000 000 000 in separate boxes.
If they were to do that they'd better make it so you can type/backspace between them seamlessly. Shocked

Frug
Omega Wing
Snatch Victory
Posted - 2007.07.01 23:06:00 - [28]
 

Just use f-ing commas in all the goddam f-ing fields.

Look at the LP store. God I hate that list. It's seriously lame.

Jennai
GoonFleet
GoonSwarm
Posted - 2007.07.01 23:11:00 - [29]
 

Originally by: Syril Mert
Seriously. If you aren't carefull enough then you need to be more carefull. If you can't take a second extra to check the numbers then it's your fault, not anyone elses. I like how this game favours the inteligent.


if you're updating a dozen orders of battleships or something else with many digits, rechecking your entry is annoying because the number is long and there's no commas to make it immediately obvious that you're selling at 9.5m instead of 95.

if you make a sell order with a digit missing, you get the popup box that says you're selling way below average price, so why shouldn't the same box come up when you update an existing order? a similar warning on the high end would also be useful. if you're selling a stack of battleships and you fat-finger the update, you're going to get an enormous broker fee on your multi-billion isk order.

Quote:
Btw, I've never encountered any bugs with the text editing field. I'm looking for one now and still can't find it.


I get the random extra decimals bug all the time. isogen order is at 90.22, I update it and the price field autofills with 90.21999 or something.

Rells
Caldari
Fusillade.
Posted - 2007.07.02 03:25:00 - [30]
 

There are a lot of zeros in this game and a lot of the time lag can cause things to happen. Im not asking for the world here, just merely safeguards to protect people agains lag and glitches.


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