I don't mean to be pessimistic when I say this, but I don't think that there is anything that we can do or say that will make them fix or introduce things sooner.
I don't know what the solution is either. All we can do is hope and wait. I am beginning to run out of patience though. Some of already got tired of waiting and left.
I'm gonna give CCP another 6 months to get it in gear. If they don't do something significant by then I'll probably be leaving then. Until then I'm gonna wait and see.
Nothing else can be done.