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blankseplocked Solution for 'black screen flashing'/'show info'/video/crash problems ::BUILD: 2.09.3805::
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Obsequious Woe
IT Alliance
Posted - 2006.01.16 04:39:00 - [91]

Fixed the crashing to desktop on two different w/s's both with intel chip sets.


Posted - 2006.01.16 07:14:00 - [92]

Wow... I just bought me a new laptop tonight... HP DV8110 (17inch widescreen... very pretty) and it has the good ol' ATI Radeon Xpress 200M card. YAY!!!...... until I saw Eve didn't work right. Flashing screen of doom.

Then I used to find a fix, and lookie what I found...!

Rantor, I lub you... Wink

CCP Xhagen

Posted - 2006.01.16 16:46:00 - [93]

Since this is working like a charm for this issue I've made this a sticky thread Cool

Thanks to Rantor for the effort.

Sebiestor Tribe
Posted - 2006.01.16 19:00:00 - [94]

Thanks mate, perfect solution for this problem!

4S Corporation
Posted - 2006.01.16 23:55:00 - [95]

CCP also feel free to post this under "known issues" under patch notes, not all the people watch all the forums. Great tip btw!

Posted - 2006.01.17 00:50:00 - [96]

hey hey it works thx
I thought I was lost but you saved me.
I'm a new player and after I downloaded the Jan patch I thought all was lost
I'm back thx again

Posted - 2006.01.17 01:21:00 - [97]

Also, this fixes a related bug for new members (presumably since the January 10th patch) trying to create a character. If you have an ATi Mobility Radeon or one of the other affected graphics cards, and creating a character fails at the choose bloodline and gender screen then this fix is for you too.

Incidentally, I raised a support ticket about this 48 hours ago and haven't had anything but the automated response and an apology for the delay so far.

Posted - 2006.01.17 14:43:00 - [98]

It didn't make any difference to me. I still crash every time I have a hostile approcah me.

Executive Outcomes
Posted - 2006.01.17 17:54:00 - [99]

Very HappyOMG! I thought I was going to have to commit sepukko here... Crash everytim I click on a charater toon... NOT good when you are at war...

Can't wait to get home from work and try this out!

Posted - 2006.01.17 19:18:00 - [100]

Thanks to all who put this together! Great work guys! The black screen of death is finally gone....

Posted - 2006.01.17 21:25:00 - [101]

works for me too - i just started playing and wanted to try eve on my laptop (allthough system requirements say intel 855gme graphics are not supported) and it ran but often crashed and was stuck with a black screen, i thought oh well not supported i guess i can forget it

then i checked the forums, found this, tried it and it works excellent - 855gme might not be supported but it DOES work without any problems with this fix :D low fps sometimes but that doesn't matter, as long as i can play eve on the go :D

Abiel Mordecai
Abiel Mordecorp
Posted - 2006.01.18 03:01:00 - [102]

Edited by: Abiel Mordecai on 24/01/2006 18:24:39

I have an ATI Radeon XPress 200M integrated graphics card in my notebook and I struggled for hours trying to get eve to work after the patch with no success, I tried this and it works fine now.
Thanks Rantor

Destructive Influence
IT Alliance
Posted - 2006.01.18 20:40:00 - [103]

Edited by: Havocide on 18/01/2006 20:39:58
thanks it works fine now for me.


The New Era
Posted - 2006.01.19 02:24:00 - [104]

I had an issue after updating my graphics driver where the splash screen would come up, but the login screen never displayed. EVE application was running, but nothing on screen.

The new diver I'd loaded was the latest Omega drivers.
Machine is a laptop with an ATI 9200 Mobility Radeon card.

To fix:

Downloaded and installed Dec 2005 DirectX 9 update, and .Net 2.2 runtime (1.1 was installed)

Don't know if both were required, or whether just DirectX was the problem, but this fixed the missing login screen.

Posted - 2006.01.19 03:49:00 - [105]

Ok, I have ATI Radeon 9800 so I got the Omega drivers. I downloaded the old resFace.stuff file and swapped it with the current one.
but i couldn't get past screen 2 of the character creation screen. i put the newest one back in and took the old version out, and everything works fine now. finally back in the game.

i also did all the steps in the sticky's to make things run smoother, turned the sound off, changed the height and width, and opened port 26000 on my firewall (mcafee AND windows).

all is well now, no lag, no problems so far (just starting tutorial though!)

katentis tourai
Posted - 2006.01.19 19:10:00 - [106]

Whilst trying to fix my problem I 've buggered up the file res.stuff by renaming incorrectly and now Eve won't load . Wher can I download another copy of this filew or will I have to reinstall the whole thing?

drakan alcon
Gladiators Vanguard
New Eden Arena
Posted - 2006.01.20 04:42:00 - [107]

Man, Dude u r a savior. Ive been unable to play eve for bout 2 weeks, and i just did this and i have no problems now thank you so much. man

Girard DeSade
Phoenix Propulsion Labs
Firmus Ixion
Posted - 2006.01.20 17:46:00 - [108]

Just want to say thanks for the information. I just started getting this error on my backup gaming system. This solution worked like a charm!

Posted - 2006.01.21 05:18:00 - [109]

Hi, just bought a new charactar and had him moved to my account. His portrait, his info, and his name are all visible and I can even post with him on forums (this is him) but when I click his portrait to log into the game, It will say "entering game as source" and than "failed" with a black screen.

Any help with this would be much appreciated. Also, if this is indeed the "black screen" issue stickied above, than disregard Smile


p.s. Changed the resface.stuff and it still does the same thing. From reading the post, it sounds like the same problem but I'm not using a laptop.

Di-Tron Heavy Industries
Atlas Alliance
Posted - 2006.01.21 15:33:00 - [110]

Here's an interesting quandry:

This laptop is running ATI Radeon mobility 9000 IGP chipset...the fix worked, I log in fine, but if I try to undock, it locks the entire computer up to the point that only a hard shut-down works. Kinda hard on the system, having to cut the power everytime I try to play. I have the latest drivers, on a laptop running windows XP home(BAH!) with a centrino 2.0 ghz processor on 512 MB of pc2700 ram. Any suggestions? In all honesty, I could care less about undocking, this laptops only going to be in use until my hard drive gets in for my real laptop, then I'll have no troubles, but the damnedable tutorial reset itself due to a new install, and I can't make aura leave me I'm stuck outside the station in my rax, and cannot even log in to redock. All this from a SATA drive getting a BSOD "PAGEFILE_IN_NONPAGING_AREA" or something like that.

Any suggestions?

Icee Cold
Elite Angels
Posted - 2006.01.21 19:23:00 - [111]

I used the rollback res as advised and it works...

I now have no pictures for the avatars but can now play the game without crapping myself it will crash every 5 mins.

Great workaround

Thanks Rantor


JW Enterprises
Posted - 2006.01.22 17:18:00 - [112]

Edited by: TiraX on 22/01/2006 17:22:19
Edited by: TiraX on 22/01/2006 17:22:00
Had this problem too before when I used Omega Drivers, are you saying this would help me get rid of the black screen problem?

Because I updated my nvidia drivers to the one you get when you run windows update. Got a Geforce FX Go5650 on a DELL Latitude D800 laptop.

Feels like eve goes better now generally with these drivers. Should I change back and use omega drivers and this change?

Lucien Ventris
Posted - 2006.01.22 17:56:00 - [113]

Were do i find the old refs? im a trial user and dont have any old patches. As it is now i barley gotten ingame for 2 days... only frequent crashes. Im getting kinda sick of this.

Scar Muadeeb
Posted - 2006.01.22 22:21:00 - [114]

I have to say Rantor this worked beautifully. Thanks again.

Rylan Dremar
Posted - 2006.01.22 23:41:00 - [115]

First off, that file worked and fixed the black screen flash, but now I have a different problem. I'm trying to create a new character, and once I choose my gender/bloodline it will load the next step. But instead of actually moving on, the character select/news screen comes up with the gender/bloodline buttons over it. And when I try to select again or go back, the game locks up. Anyone else having this problem?

Sparta Alliance
Posted - 2006.01.24 03:53:00 - [116]

yep worked like a damn charm!


All I did was replace the reFace.stuff file and all my issues where solved. Wish I found this thread 3 hours ago :)

Posted - 2006.01.24 12:21:00 - [117]

Edited by: Tangley on 26/01/2006 14:19:42
Edited by: Tangley on 24/01/2006 12:36:00
Edited by: Tangley on 24/01/2006 12:30:24
Does this fix the random black screen problem, or just the login/info problems?

EVE has been randomly crashing my graphics card (ATI Radeon.. um.. 7600, i think. might be a 9600) ever since RMR. I can put up with having to do a hard reset every few hours, but I'm worried about what so many resets might be doing to my computer.

I don't think it's a PSU problem, as my PSU died last week and the new one makes no difference. I also don't think it's a memory problem, as I never had problems with SWG, and that was far more processor and memory intensive.

edit (rather than posting a new one):
it didn't fix my problem, but I've taken out my soundblaster 128 and I haven't had a crash since. i needed a new soundcard anyway. Razz

Baldour Ngarr
Black Thorne Corporation
Black Thorne Alliance
Posted - 2006.01.25 05:56:00 - [118]

Originally by: Tangley
Edited by: Tangley on 24/01/2006 12:36:00
Edited by: Tangley on 24/01/2006 12:30:24
Does this fix the random black screen problem, or just the login/info problems?

It's definitely worth trying. This fix seems to wipe out an awful lot of Radeon-related problems.

Ofc. since it's an unofficial fix, there are no guarantees of it being useful for anything. But the feedback alone shows how useful it is.

Aria Tredaal
Posted - 2006.01.25 06:33:00 - [119]

I followed the directions on here and I did indeed get the flashing black screen problem fixed.

now the only problem for me seems to be that EVE will crash when I try and make a new character. I can click on "empty slot" I can selet which race I want, I can then select which bloodline I want.

After I do that, the loading bar comes up, finishes loading and I'm left staring at the bloodline selection screen overlaying the character selection screen with no way to advance forward or backwards unless I restart the game.

What seems to be the problem now?

Posted - 2006.01.25 21:49:00 - [120]

Edited by: Ranoxx on 25/01/2006 21:51:13
Worked a treat, except i cant see any Char pic's but i can do without that.

Thank you very much

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