open All Channels
seplocked EVE General Discussion
blankseplocked CCP owes customers 1 day free
 
This thread is older than 90 days and has been locked due to inactivity.


 
Pages: 1 2 [3] 4

Author Topic

Fitz Chivalry
Vengeance Imperium
Wildly Inappropriate.
Posted - 2005.07.27 12:20:00 - [61]
 

Originally by: Blydchyld
Please stop the whine.

If you dont like it go play WoW, also do me a favour give me your paypal details and i will give you the money out of my own pocket on one condition.

14.95e/31 =.48c charge per day (cpd)
cpd/24 = .02c per hour charge (cph)
cph x 2 = .04c

OFC it would be less if you pay for block subs.

I will pay you this fee for the 2 hours DT out of my own pocket, if you agree to not ever post regarding this subject again.


Its not really like that though, I sat down to play at around 8-ish UK time - server crashes shortly thereafter - (I go play GTA for a couple of hours anfer therapy so no big deal really) - it comes back on at around 11.15pm by which time I need to go to bed - so effectively I have lost one "days" worth of play on eve because like most people I can only play for a few hours a day - yeah bad luck that it happens just when I want to play but the server being down for those two hours was, in effect, the same as it being down all night for me.

Still, even if we count it as a whole day it still only comes out at around 30p, but if you want to pay me that would be great - my paypal details are [email protected] well u can guess the rest Razz

Sicori Malaki
Caldari
Thundercats
RAZOR Alliance
Posted - 2005.07.27 12:25:00 - [62]
 

bú ******* hú, call the whambulance

I want my 0.5€ back

I cant even buy a freckin coke for that, EvE doesnt need whiners like the OP and you should just honestly go play some other MMO if you cant stand not being able to play for few hours.

you do know that it's the summer, and more than half of the CCP staff are on summer vacation? and oh if you didn't know, then CCP has refunded 0.5€ on at least 2 occations I can remember just on this year, and I doubt they'll bother to do it now, not because they think it's not worth it, but because some players are greedy and demand it, if you would just have shut your mouth and waited there had been a sliiight chance that CCP would have maybe added a day to our accounts.

Sicori Malaki
Caldari
Thundercats
RAZOR Alliance
Posted - 2005.07.27 12:32:00 - [63]
 

and just wanted to add that CCP in my opinion has the best and strongest relationship with it's playerbase than any other MMO making corp I can think of, i.e. in not many other MMO's (that I can think of) do you get as much information about what is happening, planned or anything else about the game as CCP is doing with eve for the moment.

GO CCP !

Malken
Celestial Apocalypse
Posted - 2005.07.27 12:36:00 - [64]
 

the problem is now the petitions for shiplosses due to lag and crashes that i assume got wiped in their cleaning of the petition que.
does this mean we will see a general reimbursement for a certain period?
as we know that they will not be able to verify any of the losses in their logs after a week or so.
and since they cant verify it you will get a canned responce to any such petition unless they do a general reimbursement for over a certain period.

Kingpenn
Posted - 2005.07.27 12:39:00 - [65]
 

...and free pony rides!

Raem Civrie
Deep Core Mining Inc.
Posted - 2005.07.27 12:56:00 - [66]
 

WoW is currently undergoing horrible server problems. My old server (dethecus on US) hasn't been properly up for days.

And you cry about a couple of hours in EVE?

There are people in this thread that I hope will drown in their own vomit.

Winterblink
Body Count Inc.
Pandemic Legion
Posted - 2005.07.27 13:03:00 - [67]
 

I got to thinking about this, after reading the thread starter. I can't think of any occasion with all of the MMOs I've played, when a couple of hours of downtime has resulted in anything other than a "whoopsie!" post from a community manager type. That aside, lets do the math.

From the OP, he pays $17.95/mo. Assuming 30 days:

$17.95/30 = $0.60/day (rounded up)
$0.60/24 = $0.0249/hour
$0.0249*3 = $0.08 (rounded)

So assuming the server was down for 3 hours solid yesterday (I think the number was a bit lower than that, but lets just assume...), then the original poster is asking for a free month for three hours of downtime, which actually cost him 8 cents (Canadian, no less). And that's assuming he plays non-stop for the whole month to maximize his $17.95.

Oops. Did I shine too bright a light on the ridiculousness of this thread?

Frost Killer
Posted - 2005.07.27 13:09:00 - [68]
 

As said CCP doesn't owe us anything, but it would be nice if they put a message up saying what the issue is.

Anyways CCP seems to give days out with extended downtimes 8+ hours, or when it hits between 12-18 hours of downtime since the last time they handed it out. They do a great job I think and truely the servers aren't down all that often. Just this last patch some bad code got in that was only found on this server due to different loads and evenviroment.

Its a MMO, most companies have issues expecially program ones, live with it.

Zac Paris
Doomheim
Posted - 2005.07.27 13:13:00 - [69]
 

Originally by: Winterblink
I got to thinking about this, after reading the thread starter. I can't think of any occasion with all of the MMOs I've played, when a couple of hours of downtime has resulted in anything other than a "whoopsie!" post from a community manager type. That aside, lets do the math.

From the OP, he pays $17.95/mo. Assuming 30 days:

$17.95/30 = $0.60/day (rounded up)
$0.60/24 = $0.0249/hour
$0.0249*3 = $0.08 (rounded)

So assuming the server was down for 3 hours solid yesterday (I think the number was a bit lower than that, but lets just assume...), then the original poster is asking for a free month for three hours of downtime, which actually cost him 8 cents (Canadian, no less). And that's assuming he plays non-stop for the whole month to maximize his $17.95.

Oops. Did I shine too bright a light on the ridiculousness of this thread?



Yeah but it's not just 3 hours is it. Lately whenever I go into loc sec space or do any travelling, the thought "now am I going to get stuck in this system, or will the server die again" has started to enter the depths of my head, and that isn't a good thing.

I don't expect any compensation or freebies, but a little stability would be nice.

Autumnleaves
Posted - 2005.07.27 13:31:00 - [70]
 

Originally by: Omber Zombie
Hey MarkX, how about you pay for the expansions (which you currently get for free) and then you may get your free day for the 2hours of lost gameplay.


As many people have stated, repeatedly, the new patch did NOT add as much entertainment value to there game play as it removed via missle nurf & highway removal so and I for would would have loved the opportunity to give ccp the 1 finger salute, not get the expansion and KEEP my missles ( and more importanly for me at this point the NPC missles so defenders worked ) the way they were and the highways the way they were and NOT have access to dreads and freighters I will not in a year of training fly let alone be able to buy.

Secondly, the monthly subscription includes costs for R&D and patches built into it, so I DID pay for the expansion.


AmaZulu
Posted - 2005.07.27 13:38:00 - [71]
 

Originally by: Autumnleaves
Originally by: Omber Zombie
Hey MarkX, how about you pay for the expansions (which you currently get for free) and then you may get your free day for the 2hours of lost gameplay.


As many people have stated, repeatedly, the new patch did NOT add as much entertainment value to there game play as it removed via missle nurf & highway removal so and I for would would have loved the opportunity to give ccp the 1 finger salute, not get the expansion and KEEP my missles ( and more importanly for me at this point the NPC missles so defenders worked ) the way they were and the highways the way they were and NOT have access to dreads and freighters I will not in a year of training fly let alone be able to buy.

Secondly, the monthly subscription includes costs for R&D and patches built into it, so I DID pay for the expansion.




My head hurts from all this WHINING!

Winterblink
Body Count Inc.
Pandemic Legion
Posted - 2005.07.27 13:41:00 - [72]
 

Originally by: Autumnleaves
As many people have stated, repeatedly, the new patch did NOT add as much entertainment value to there game play as it removed via missle nurf & highway removal

That's because it was a patch, and not an expansion.

Kresh Vladir
Black Omega Security
Pandemic Legion
Posted - 2005.07.27 14:08:00 - [73]
 

they alrdy gave us a day free for when they released the ew patch ( cant remember what it was called ) cus the server would litterly crash every 20mins for about 12hrs

and w/ the unsceduled d/t's they have been giving us i still thing weve gotten 3-4 hrs free

ErrorS
Caldari
Posted - 2005.07.27 14:22:00 - [74]
 

Edited by: ErrorS on 27/07/2005 14:23:35
Edited by: ErrorS on 27/07/2005 14:22:29
Originally by: Kuolematon
... and this is why I play WoW Laughing

http://forums.worldofwarcraft.com/thread.aspx?fn=wow-realm-status&t=1803&p=1&tmp=1#post1803 Laughing

edit: err.. they're giving one free day. Still, WoW is just as unstable as Eve Online

Olympa Matar
Posted - 2005.07.27 14:31:00 - [75]
 

Originally by: AmaZulu

My head hurts from all this WHINING!



On the bright side... it takes your focus off the lobotomy itch.

Jubeli
Caldari
Joint Espionage and Defence Industries
Posted - 2005.07.27 14:33:00 - [76]
 

Someone wanted 14 hours of skillpoints? Yeah that is what.. 1 %% of a year? My god you will miss that.

And CCP did give us a free day about a year ago also when they had problems like this, but far worse with noded going down for 3-4 hours and several days during a few weeks. That was a grand gesture.

CCP - you can have my days. It is after patch and all the smart ones keep long term training on now until you say "we are back on track"

The rest of you, stop whining about money that wouldn't even buy you a glass of milk.

Basileus
Posted - 2005.07.27 15:01:00 - [77]
 

Yes, they do indeed. I'll add it to my ever growing collection of free days.

Guardian Alpha
Doomheim
Posted - 2005.07.27 15:08:00 - [78]
 

Quote:
The rest of you, stop whining about money that wouldn't even buy you a glass of milk.


Hero award.

Larno
Gallente
Deadly Addiction
Un-Natural Selection
Posted - 2005.07.27 15:15:00 - [79]
 

For me at least, I do not care about getting back 50p or whatever it is... I just wish the petition que would be answered faster, and fairer.

Turix
Interstellar eXodus
BricK sQuAD.
Posted - 2005.07.27 15:25:00 - [80]
 

Oh ffs. Quit whining.

a) CCP owes you nothing, you agreed when you made your account that CCP holds no resposablily to pay out compensation for any circumstances, if you actually read that nice ToS document.

b) If they were going to pay out its all of lets see, 4¢ each? Is that even worth posting a topic about. That and its still a good waste of €1200 which imo would be better spent on server upgrades.

c) You are not paying for expantions when you pay your monthly fee same goes for updates, your monthly feee pays for bandwidth usesage and disk storage on ccp server as well as gm and staff wages as the staff are needed to maintain the servers. If you were going to pay for expantions it would be €14 as usual plus €30 for the cost of developing these expantions, large scale updates such as exodus and cold war are essentially side projects by the developers using profits to improve the game.

The clear anything up for you whiners, please just shut up and let CCP do their job, imo posts like this should be locked before anyone has a chance to start asking stupid questions and getting even more stupid answers.

I dont want to get 4¢ for a bit of downtime, id rather they put my 4¢ towards a new server node fund or something like that.

Sorry had to get that off my chest reading topics like this annoys me Embarassed

-Turix

Hans Roaming
Body Count Inc.
Mercenary Coalition
Posted - 2005.07.27 15:37:00 - [81]
 

If I rememebr correctly in the past when there have been a lot of losses due to server problems etc CCP have basically resurected those same ships from the dead and given them back to the players. It might be worth doing that again, select a time period and resurrect all losses within that period.

Ok so the economy gets a little bit of deflationary pressure but it left a nice feeling in people and a lot were happy.


Demarcus
Killjoy.
Posted - 2005.07.27 16:56:00 - [82]
 

Originally by: infused
Originally by: Omber Zombie
Hey MarkX, how about you pay for the expansions (which you currently get for free) and then you may get your free day for the 2hours of lost gameplay.


I hate people who say this.

Just because they offer free expansions does not mean they don't need to compensate for server outages and downtime.


Your right the free expansions don't mean they don't have compensate you.

The fact that they tell you in the EULA that they don't have to compensate you is what means that they don't have to compensate you.

Reading comprehension 4tw.

Demarcus
Killjoy.
Posted - 2005.07.27 17:01:00 - [83]
 

Originally by: Icarus Starkiller
CCP needs to create some sort of 'fallback' skill slot you can select for instances when your character finishes another skill and you're not 'online' to select a new one. ESPECIALLY with the rampat server instability that has been occuring lately.

The only thing I would change is make it so that when the servers go down it reverts to that pre-selected skill and not just when one skill finishes.

MarkX
Caldari Provisions
Posted - 2005.07.27 17:09:00 - [84]
 

Okay I think my thread has got a little out of hand hehe.

Eve Online is the best MMORPG I have ever played, I only quit the first time because my work schedule was so hectic I couldnt get any time on, literally at all. I came back when I saw Exodus, and even with the nerfbat on Cold War, I still love the game. The devs add challenges to keep the 2 year players or higher still active in the game, and thats nice to see.

As for the downtime and what I said earlier of 'oweing us a day' - I know they dont, I would just like some compensation. Im a miner, using retriver and Apoc, if I had a free day and say I mined from 9am - 5pm, only using 8 hrs of that free 24 hrs, I could make 15mil an hour. So a free day is good for something ;)

flummox
Posted - 2005.07.27 17:29:00 - [85]
 

i'll just take some cheese...

CalvinHobbes
Posted - 2005.07.27 17:32:00 - [86]
 

Edited by: CalvinHobbes on 27/07/2005 17:37:03
I think most of you have missed the point of the message which is this:

The individual issues are not much by themselves, 2 hours out here and htere, longer DT, patches, stuck, changes etc.

However, when you COMBINE all the issues over the last few months they add up to a lot of grief and annoyance.

Markx was trying to point out that for the multitude of issues players have experienced over the last while, CCP should consider some kind of compensation.

An added day makes no difference to their cash flow at all. If you were going to renew, then you still did and got one day more. If you didn't renew, then the extra day means nothing either.

- Calvin


Gariuys
Evil Strangers Inc.
Posted - 2005.07.27 18:32:00 - [87]
 

60.000 accounts, and a day for 1 player is what? 0.40 euro or something along those lines. But for CCP to give you that 0.40 euro, it costs them 24000 euros. So saying it doesn't matter does hold true for us, but not for CCP.

Blydchyld
Caldari
BlackWatch Industrial Group
Intrepid Crossing
Posted - 2005.07.28 16:32:00 - [88]
 

Eris, sorry but it has to be done.

*snipped spam*

No. No it did not. - Teblin.


goeroe
Posted - 2005.07.28 19:21:00 - [89]
 

I always liked the way Ultima online treated their customers. Every year your subscription ended u could choose a present - the longer u participated the bigger the present. And with EVERY new years eve (hint hint) or X-mas every subscriber would recieve a present. How is that CCP .. it would surely give u good points...

Winterblink
Body Count Inc.
Pandemic Legion
Posted - 2005.07.28 19:38:00 - [90]
 

Edited by: Winterblink on 28/07/2005 19:42:43
Edited by: Winterblink on 28/07/2005 19:42:23
Originally by: goeroe
I always liked the way Ultima online treated their customers. Every year your subscription ended u could choose a present - the longer u participated the bigger the present. And with EVERY new years eve (hint hint) or X-mas every subscriber would recieve a present. How is that CCP .. it would surely give u good points...

Well they gained a few in my book with this.

Yes, I like to post this every once a while. And yes, I think it shows they're not cold hearted folks that don't care about the community here. :)

Edit: Oh yeah, back up two comics to see the reason behind it.



Pages: 1 2 [3] 4

This thread is older than 90 days and has been locked due to inactivity.


 


The new forums are live

Please adjust your bookmarks to https://forums.eveonline.com

These forums are archived and read-only