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loading file
Posted - 2011.08.18 19:20:00 - [1]
 

Hmm

I dont see any "Cancel payment subscription" in the new Account Management site..


If someone have the answer for please let me know.

aka. its time to play other games then eve !


loading file
Posted - 2011.08.18 19:31:00 - [2]
 

I'm the only one that dont have the "Cancel subscription" button under game time tab ??



love the support site have it illustrated - but the fact is it is just not there !!


eve online support link
I loled ITS A TRAP !!

When other mmo's are getting launched - Guess what - u cant unsubscribe from eve!!

Jackson Millenius
Posted - 2011.08.18 19:33:00 - [3]
 

You need Aurum to cancel your subscription.

loading file
Posted - 2011.08.18 19:33:00 - [4]
 

Edited by: loading file on 18/08/2011 19:39:55
Ohh and CCP if ya dont get it fixed - look forward to a lawsuit ! Twisted EvilTwisted EvilTwisted Evil

Ohh and forgot baad bad publicity - wont look good in the mmo war books Twisted EvilTwisted Evil

Abrazzar
Posted - 2011.08.18 19:36:00 - [5]
 

Originally by: loading file
Ohh and CCP if ya dont get it fixed - look forward to a lawsuit ! Twisted EvilTwisted EvilTwisted Evil

Didn't you read the EULA?

Raid'En
Posted - 2011.08.18 19:38:00 - [6]
 

you're paying with credit card or other ?
if you're not paying by card, there is no need to cancel, and so no option to do it.

Judge Ment
BOOM BOOM POW
Posted - 2011.08.18 19:39:00 - [7]
 

Edited by: Judge Ment on 18/08/2011 19:40:03
lmao, they will cancel your account. It said to petition your cancel

I believe people who change there prescription or use plex something happens to the cancel link.

I know for a fact that my friend was reimbursed cash

have a nice time at court Laughing

Aldan Romar
Amarr
Posted - 2011.08.18 19:41:00 - [8]
 

It's right there, third point under Game Time.

I guess you'd need a reccuring subscription to see it.

Jackson Millenius
Posted - 2011.08.18 19:41:00 - [9]
 

Originally by: Judge Ment
Edited by: Judge Ment on 18/08/2011 19:40:03
lmao, they will cancel your account. It said to petition your cancel

I believe people who change there prescription or use plex something happens to the cancel link.

I know for a fact that my friend was reimbursed cash

have a nice time at court Laughing


Prescription? Eve isn't an addicting dr... oh wait.

CCP Zymurgist


Gallente
C C P
Posted - 2011.08.18 19:44:00 - [10]
 

From the knowledge base on cancelling your account, "Please note that if you are a Time Code user, your account will automatically become disabled if you do not renew your subscription by applying a new code to your account. You do not have to log onto the account management section of our website to cancel your account."

So if you don't have an automatic renewing subscription you won't have the option to "Cancel" as your account will be disabled when your time runs out.

Judge Ment
BOOM BOOM POW
Posted - 2011.08.18 19:52:00 - [11]
 

Originally by: Jackson Millenius
Originally by: Judge Ment
Edited by: Judge Ment on 18/08/2011 19:40:03
lmao, they will cancel your account. It said to petition your cancel

I believe people who change there prescription or use plex something happens to the cancel link.

I know for a fact that my friend was reimbursed cash

have a nice time at court Laughing


Prescription? Eve isn't an addicting dr... oh wait.


lol my bad

loading file
Posted - 2011.08.18 20:06:00 - [12]
 

Edited by: loading file on 18/08/2011 20:32:34
Originally by: CCP Zymurgist
From the knowledge base on cancelling your account, "Please note that if you are a Time Code user, your account will automatically become disabled if you do not renew your subscription by applying a new code to your account. You do not have to log onto the account management section of our website to cancel your account."

So if you don't have an automatic renewing subscription you won't have the option to "Cancel" as your account will be disabled when your time runs out.


Hi

I'm not a user of time codes.
Im paying my eve account with my credit card with a monthly subscription.

And i dont have the option on the new account management page to cancel it.
So the EULA, and what fact is it not true.
I dont have the possibility to unsubscribe my credit card monthly payment "plan".

Print screen removed

//Loading files


loading file
Posted - 2011.08.18 20:17:00 - [13]
 

uhh nice - some hamster must have gotten some food..!!

thanks for letting me get the option to cancel subscription.

Business + bad publicity threats = getting things done fast <3

LaughingLaughingLaughingLaughingLaughingLaughingLaughingLaughingLaughing

Akita T
Caldari Navy Volunteer Task Force
Posted - 2011.08.18 20:18:00 - [14]
 

Edited by: Akita T on 18/08/2011 20:21:21


Plenty of people on the forums have been complaining about having the cancel sub link OCCASIONALLY not show up when they should have seen that option always, because they are on a recurring payment plan, both LONG BEFORE and also AFTER the account management page changes happened.
Nothing new here, just some weird transient bug. For some slightly more permanent.

The "fix" on the old account management page was to go directly to the cancel account link:
https://secure.eveonline.com/CancelSubscription.aspx
Not sure it still works on the new version.

You can always petition if that doesn't work.

ANOTHER option would be to switch payment method to a non-recurring one (like, say, switch to PLEX payment).


EDIT : can you please confirm the new page version link ? Did it remain the same or was it changed ?
I can't test, because I can't cancel, because I pay with PLEX/GTC purchased with ISK Smile

Zakua Corbin
Posted - 2011.08.18 20:21:00 - [15]
 

Originally by: Jackson Millenius
You need Aurum to cancel your subscription.



^^
LOL this is becoming a classic! Still a goody =)

You know the guys at CCP gotta laugh at some of these remarks...too fun!

CCP Zymurgist


Gallente
C C P
Posted - 2011.08.18 20:23:00 - [16]
 

As Akita T said, a petition to Billing & Account will also work in a pinch.

loading file
Posted - 2011.08.18 20:29:00 - [17]
 

Edited by: loading file on 18/08/2011 20:30:21
As i said - Business + bad publicity threats = getting things done fast <3

As CCP Zymurgist said - a petition to Billing & Account will also work in a pinch. = i loled

uhmm yes if u would wait for tomorrow !! I rofl'ed hard xD CoolLaughingCoolLaughingCool


Still dont have a e-mail in my inbox from my petition! ughughugh

loading file
Posted - 2011.08.18 20:42:00 - [18]
 

Edited by: loading file on 18/08/2011 20:47:44
Originally by: Akita T
Edited by: Akita T on 18/08/2011 20:21:21



EDIT : can you please confirm the new page version link ? Did it remain the same or was it changed ?
I can't test, because I can't cancel, because I pay with PLEX/GTC purchased with ISK Smile


I loled

I pay to play + I pay plex's to burn Iskies to have fun = i have a career and a life and real money CoolLaughingCoolLaughingCool

My guess is - u play all day + play for free = no job, no wife, no life. I rofl'ed HARD LaughingLaughingLaughingLaughing



Ohh trollface off - yes i can confirm without going in to your linked cancel page.
That i could cancel my subscription.

Petitions not needed - Like a BOSS !! Shocked Twisted EvilTwisted EvilTwisted EvilTwisted Evil

Some hamster got some Desklunch !! Rolling EyesRolling EyesRolling Eyes

Akita T
Caldari Navy Volunteer Task Force
Posted - 2011.08.18 20:47:00 - [19]
 

Edited by: Akita T on 18/08/2011 20:48:26
Originally by: loading file
My guess is - u play all day + play for free = no job, no wife, no life. I rofl'ed HARD LaughingLaughingLaughingLaughing

You don't get a 12-digit before decimal point wallet by grinding all day long.
I bet I'm logged into the game only a fraction of the time you're logged into the game.

Originally by: loading file
yes i can confirm without going in to your linked cancel page.
That i could cancel my subscription.

That's not what I asked, snowflake.
I asked for the proper CURRENT link so FUTURE people in YOUR current position could solve THEIR problem faster.
But I guess you would never care about that, would you ?

loading file
Posted - 2011.08.18 21:12:00 - [20]
 

Originally by: Akita T
Edited by: Akita T on 18/08/2011 20:48:26

Originally by: loading file
yes i can confirm without going in to your linked cancel page.
That i could cancel my subscription.

That's not what I asked, snowflake.
I asked for the proper CURRENT link so FUTURE people in YOUR current position could solve THEIR problem faster.
But I guess you would never care about that, would you ?


Nope im a careless money man..!

k read my lips - my problem got solved before u linked the cancel link = i cant confirm if it would work in the buggy situation i had with the new acc. management page.
Javascript hamster must have done something after getting desklunch.

After i could finally cancel my subscription. I saw ur post, with ur link that u are kinda feeling proud of. Works for me yes. It shows me the cancel site and have a big fat button saying "Resume Subscription". So cant say - Thanks Akita T, u helped alot. Sorry..!

Jamaican Herbsman
I Love You Mary Jane
Posted - 2011.08.18 22:03:00 - [21]
 

wow, what an a-hole

Ryhss
Caldari
The Excecutorans
Posted - 2011.08.18 22:22:00 - [22]
 

Originally by: loading file
I'm the only one that dont have the "Cancel subscription" button under game time tab ??



love the support site have it illustrated - but the fact is it is just not there !!


eve online support link
I loled ITS A TRAP !!

When other mmo's are getting launched - Guess what - u cant unsubscribe from eve!!

TRAP!

Sir Substance
Minmatar
Suddenly Ninjas
Tear Extraction And Reclamation Service
Posted - 2011.08.18 23:39:00 - [23]
 

Its been coming up on two years since I first saw the magical dissapearing cancel sub button.

Akita is right, go directly to the cancel page:
https://secure.eveonline.com/CancelSubscription.aspx

Meryl SinGarda
Caldari
Belligerent Underpayed Tactical Team
Posted - 2011.08.18 23:43:00 - [24]
 

Or, perhaps, you could brush up on your reading and clicking skills.

Nah, that would make sense, unlike the majority of redundant threads in this forum.

Faith Sunstrider
Posted - 2011.08.19 01:11:00 - [25]
 

Don't feed the troll.

KaarBaak
Minmatar
Seatec Astronomy
Posted - 2011.08.19 01:17:00 - [26]
 


Could be you're using the wrong browser.



 

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