open All Channels
seplocked EVE General Discussion
blankseplocked Valid Customer Concerns = Waste of CCP's Time
 
This thread is older than 90 days and has been locked due to inactivity.


 
Pages: 1 2 3 [4] 5 6 7 8

Author Topic

Gaal Lefkin
Posted - 2011.06.24 19:14:00 - [91]
 

Originally by: CCP Fallout

We know the community is unhappy. We have a long list of issues that the community has brought to our attention in the last several days and then some, and my job is to help ensure that this is being shared with and understood up above, and to continue gathering data on what you guys are saying. It's becoming increasingly difficult to do this when we're dealing with pony posts.

Consider what I personally have been locking: country declaration threads. In the amount of time that I spend locking and deleting that thread, I could have read 5 posts and taken some pretty valuable notes and taken some pretty effective quotations down. Or, I could be providing an answer to a player question, or researching player responses to some other topic of import.

I am very passionate about EVE Online players. I am proud to be a member of this community, and find your honesty and passion invigorating. One of the brightest aspects of my job is directly interacting with you guys. When you are angry, I take note of this. I listen. When you like things, I listen and take note of that too. My whole day revolves around you guys. But I feel that I am not working towards your needs if what I'm working on is removing ponies and war dec threads from the forums. I don't think this is constructive, and I don't think it helps you use me as your advocate.


These forums are full of angry kids joining the train of fury and who in the end don't really give a **** about this game. But I'm sure in this noise you managed to find the legitimate concerns of players loving this game and not hoping for its downfall. Some figures of this game, the game-content creators that make alliance scrubs like me login, have expressed their opinion in the threadnaught. Without you their valuable feedback is lost so I hope you'll get their words up in the ccp ladder

YouShouldntEatIt
Caldari
Interstellar Waste Management Committee
Posted - 2011.06.24 19:16:00 - [92]
 

Originally by: Mordrake
Edited by: Mordrake on 24/06/2011 19:07:56
Originally by: CCP Fallout
Originally by: Lord Aldaris
Originally by: CCP Fallout
No, ponies and war declarations are a waste of time. What I should be doing now is gathering your feedback and spreading this on throughout the company. This is what you guys pay me to do. Instead, I'm removing pony pictures from the forums.

Please do not misconstrue or take what I said out of context. Doing so will continue to cause strife amongst the community, unfortunately.


so you guys are spending your time reading war dec posts on GD instead of responding to the single thread with 500,000 views? you have the ability to stop all this nonsense right now by answering one question:

WILL AUR GO BEYOND VANITY ITEMS??



The fact that your current repsponse to this single issue consist of failed redirection and silence only aggrivate the situation.

JUST ANSWER THE QUESTION!!




This is not a question that I can answer as I am neither familiar with work in this particular feature, nor am a member of the team working on it. Our corporate policy is that we can only talk about that which we work on.



Perhaps you need to go get the ASSHAT who is "familiar with work in this particular feature" and get him to post an answor?
Please visit your user settings to re-enable images.

Demure Guise
Posted - 2011.06.24 19:18:00 - [93]
 

Originally by: Maya Firewish
Originally by: CCP Fallout
No, ponies and war declarations are a waste of time. What I should be doing now is gathering your feedback and spreading this on throughout the company. This is what you guys pay me to do. Instead, I'm removing pony pictures from the forums.

Please do not misconstrue or take what I said out of context. Doing so will continue to cause strife amongst the community, unfortunately.


You would not have had to remove pony pictures if you guys had listened to the community from the start.
There has been complete silence from you (ccp) all freaking day.

Ok the pony picture might not have been the smartest way of getting your attention, but nothing else work...

This is your fault, do not try to blame the community...


Indeed, the Pony pictures, and The Door Thread(s) were started as a kind of mocking protest at the lack of any official response whatsoever. It's not ideal, true, but this isn't an ideal situation. Hopefully all that has now stopped.

Anyway, how long does it take to get a 'Yes' or 'No' to the question "Are you going to sell ships and ammo via microtransactions?" All day? All weekend? SOMEONE must be able to give an answer at CCP. You know, the guy with "The Buck Stops Here" plaque on his/her desk? It certainly shouldn't take an entire weekend, and an answer would calm things down one way or another.

Anna Maziarczyk
Posted - 2011.06.24 19:18:00 - [94]
 

Originally by: Lord Aldaris
As mentioned by CCP Fallout, our concerns and complaints are seen as a waste of their time. I believe this highlights the exact attitutide most of us are sick and tired of. I've spent multiple $1,000's on this game and my concerns are a waste of their time.

Here's a thought; I can dump this game and get along fine. I'll still have a nice office, 401K and fat salary. I can live without you, but can you live without us?? Hope you guys have fun finding work on that godforsaken rock of yours after the dust settles (no pun intended). I hear fermented whale meat sells really well abroad. I hope you enjoy your future carreer as a fish monger.

You guys can go to hell. Evil or Very MadEvil or Very MadEvil or Very Mad


I dont mean to sidetrack, but your avatar.....

Its uhhh, well its good.

SciWolf
Posted - 2011.06.24 19:20:00 - [95]
 

I kindly ask everyone to consider this as an option:

http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1536930

They will have to do something when suddenly no one shows interest to their game and INCARNA IN PARTICULAR.

Natsett Amuinn
GoonWaffe
Goonswarm Federation
Posted - 2011.06.24 19:20:00 - [96]
 

Originally by: Ranger 1
You wanted CCPs attention, and now that you have it what do you do?

Stupid crap like this, illustrated with pony pictures.

Holy **** you people are stupid.


I can totally agree with this.

Cashcow Golden Goose
Posted - 2011.06.24 19:20:00 - [97]
 

Originally by: Lord Aldaris
Originally by: CCP Fallout
No, ponies and war declarations are a waste of time. What I should be doing now is gathering your feedback and spreading this on throughout the company. This is what you guys pay me to do. Instead, I'm removing pony pictures from the forums.

Please do not misconstrue or take what I said out of context. Doing so will continue to cause strife amongst the community, unfortunately.


so you guys are spending your time reading war dec posts on GD instead of responding to the single thread with 500,000 views? you have the ability to stop all this nonsense right now by answering one question:

WILL AUR GO BEYOND VANITY ITEMS??





So what was it that happened today to make you think CCP are suddenly giving out truthful answers?

Lord Aldaris
Posted - 2011.06.24 19:21:00 - [98]
 

Originally by: CCP Fallout
This is not a question that I can answer as I am neither familiar with work in this particular feature, nor am a member of the team working on it. Our corporate policy is that we can only talk about that which we work on.


while i appreciate your honesty, know that CCP's silence on the issue speaks volumes and says more than anything you could have written.

we all know that if the answer were "HELL NO, AUR WILL NEVER GO BEYOND VANITY" this would have already been stated and we would not be here.

thank you for answering my quesiton, even if it was by an act of omission.

Kalestia Barrak
Posted - 2011.06.24 19:22:00 - [99]
 

Edited by: Kalestia Barrak on 24/06/2011 19:23:17
Originally by: Raid'En
Edited by: Raid''En on 24/06/2011 19:08:26
let him do his job
it's obvious he can't answer the questions by himself :/
Originally by: Daxel Magmalloy
@CCP Fallout
Originally by: Raid'En


Have you read this (yes or no pls)?

http://eve.beyondreality.se/NeXCQResponse.html

only post worth checking on this thread. that he can answer.

this poor guy have 170 pages to read, don't give him more work...
it's not him who make the decisions, not him who created our problems, so let him do his stuff.
the better he will send our opinions to the heads, the better we will have this damn answers from them.




While I think Tippia made a very good effort of covering why people are bothered by CCP's immediate actions, I think it needs to be added that this new direction doesn't bode well for EVE's long term success. It suggests to me that EVE is more or less going to remain in it's current unfinished state. Rather than growing the userbase through added and improved content, we'll see a vanity first-person mode and a hat store. (I elabored on this here.)

I don't doubt that people will calm down about microtransactions and buying monocles. I just lament the fact that we're getting this instead of a rich, full world.

Grimpak
Gallente
Midnight Elites
Echelon Rising
Posted - 2011.06.24 19:22:00 - [100]
 

Originally by: CCP Fallout
Originally by: Eolithic WithaTwist
Edited by: Eolithic WithaTwist on 24/06/2011 18:43:54
Originally by: CCP Fallout
No, ponies and war declarations are a waste of time. What I should be doing now is gathering your feedback and spreading this on throughout the company. This is what you guys pay me to do. Instead, I'm removing pony pictures from the forums.

Please do not misconstrue or take what I said out of context. Doing so will continue to cause strife amongst the community, unfortunately.


We are not taking what you say out of context, we legitimately do not understand that after a thread with 5200 replies saying we hate what you're doing with eve you could take a hint that the community doesn't like this. But apparently in Iceland the customers opinion doesn't meant ****.


We know the community is unhappy. We have a long list of issues that the community has brought to our attention in the last several days and then some, and my job is to help ensure that this is being shared with and understood up above, and to continue gathering data on what you guys are saying. It's becoming increasingly difficult to do this when we're dealing with pony posts.

Consider what I personally have been locking: country declaration threads. In the amount of time that I spend locking and deleting that thread, I could have read 5 posts and taken some pretty valuable notes and taken some pretty effective quotations down. Or, I could be providing an answer to a player question, or researching player responses to some other topic of import.

I am very passionate about EVE Online players. I am proud to be a member of this community, and find your honesty and passion invigorating. One of the brightest aspects of my job is directly interacting with you guys. When you are angry, I take note of this. I listen. When you like things, I listen and take note of that too. My whole day revolves around you guys. But I feel that I am not working towards your needs if what I'm working on is removing ponies and war dec threads from the forums. I don't think this is constructive, and I don't think it helps you use me as your advocate.


the issue here is, we tried.
we posted constructive replies on the first thread, but only after over 24 hours we managed to get something from Pann.

after that all we had was community people posting here and there, acting more like CCP's scapegoats.

for almost another 24 hours.



people feel they went polite for nothing, so the only weapon they have, besides their wallet (your lifeblood - this can't be stressed enough), is going berserk on forums.

it's not your fault. your boss made you do it.

but it's not helping the situation at all.

Irulan Corinno
Caldari
714th SQN - Snowflakes
Posted - 2011.06.24 19:23:00 - [101]
 

Edited by: Irulan Corinno on 24/06/2011 19:23:00
Originally by: Cashcow Golden Goose
Originally by: Lord Aldaris
so you guys are spending your time reading war dec posts on GD instead of responding to the single thread with 500,000 views? you have the ability to stop all this nonsense right now by answering one question:

WILL AUR GO BEYOND VANITY ITEMS??





So what was it that happened today to make you think CCP are suddenly giving out truthful answers?

Even if they have no plans to sell non-vanity stuff .. who says they won't change their minds in a few months?

Amar Azaph
Posted - 2011.06.24 19:24:00 - [102]
 

Edited by: Amar Azaph on 24/06/2011 19:25:46
Well, hopefully next week brings us better news folks Very Happy

Isis Soryu
Caldari
Universitas Interimo Research
Posted - 2011.06.24 19:25:00 - [103]
 

Originally by: CCP Fallout
Originally by: Eolithic WithaTwist
Edited by: Eolithic WithaTwist on 24/06/2011 18:43:54
Originally by: CCP Fallout
No, ponies and war declarations are a waste of time. What I should be doing now is gathering your feedback and spreading this on throughout the company. This is what you guys pay me to do. Instead, I'm removing pony pictures from the forums.

Please do not misconstrue or take what I said out of context. Doing so will continue to cause strife amongst the community, unfortunately.


We are not taking what you say out of context, we legitimately do not understand that after a thread with 5200 replies saying we hate what you're doing with eve you could take a hint that the community doesn't like this. But apparently in Iceland the customers opinion doesn't meant ****.


We know the community is unhappy. We have a long list of issues that the community has brought to our attention in the last several days and then some, and my job is to help ensure that this is being shared with and understood up above, and to continue gathering data on what you guys are saying. It's becoming increasingly difficult to do this when we're dealing with pony posts.

Consider what I personally have been locking: country declaration threads. In the amount of time that I spend locking and deleting that thread, I could have read 5 posts and taken some pretty valuable notes and taken some pretty effective quotations down. Or, I could be providing an answer to a player question, or researching player responses to some other topic of import.

I am very passionate about EVE Online players. I am proud to be a member of this community, and find your honesty and passion invigorating. One of the brightest aspects of my job is directly interacting with you guys. When you are angry, I take note of this. I listen. When you like things, I listen and take note of that too. My whole day revolves around you guys. But I feel that I am not working towards your needs if what I'm working on is removing ponies and war dec threads from the forums. I don't think this is constructive, and I don't think it helps you use me as your advocate.
I can appreciate your position and I realize the this is making your job harder, but for the moment I think it's just something your going to have to work through. Lots of people are angry, some are only trolling.

Doling out the bans isn't helping but I know you have to ban idiots (Liang's ban upset me quite a bit though). In the end the only thing that might make the storm of crap posts and rage stop is an answer from the top. Sorry your stuck dealing with the crap.

RensPriceChecker2
Posted - 2011.06.24 19:26:00 - [104]
 

Right CCP fallout is carefully selecting reactions from the players to spread them through the company.

there is not much to collect just this:

WE WANT NO MICROTRANSACTIONS, KTHXBYE



Now good luck in spreading that around.

Hyperforce99
Gallente
The Scope
Posted - 2011.06.24 19:27:00 - [105]
 

Edited by: Hyperforce99 on 24/06/2011 19:27:00
Edited by: Hyperforce99 on 24/06/2011 19:26:45
Originally by: Koronakesh
Originally by: CCP Fallout
Instead, I'm removing pony pictures from the forums.
Here's one more o/

snipped myself



yeah not helping

Shaemell Buttleson
Posted - 2011.06.24 19:27:00 - [106]
 

Edited by: Shaemell Buttleson on 24/06/2011 19:27:40
Lord Aldaris That's a mighty fine rack you've given yourself there!

Are you sure that the real reason you're ****ed isn't the fact they haven't including a peephole bra in the aurum store?


Soden Rah
Gallente
EVE University
Ivy League
Posted - 2011.06.24 19:27:00 - [107]
 

Originally by: CCP Fallout
Originally by: Eolithic WithaTwist
Edited by: Eolithic WithaTwist on 24/06/2011 18:43:54
Originally by: CCP Fallout
No, ponies and war declarations are a waste of time. What I should be doing now is gathering your feedback and spreading this on throughout the company. This is what you guys pay me to do. Instead, I'm removing pony pictures from the forums.

Please do not misconstrue or take what I said out of context. Doing so will continue to cause strife amongst the community, unfortunately.


We are not taking what you say out of context, we legitimately do not understand that after a thread with 5200 replies saying we hate what you're doing with eve you could take a hint that the community doesn't like this. But apparently in Iceland the customers opinion doesn't meant ****.


We know the community is unhappy. We have a long list of issues that the community has brought to our attention in the last several days and then some, and my job is to help ensure that this is being shared with and understood up above, and to continue gathering data on what you guys are saying. It's becoming increasingly difficult to do this when we're dealing with pony posts.

Consider what I personally have been locking: country declaration threads. In the amount of time that I spend locking and deleting that thread, I could have read 5 posts and taken some pretty valuable notes and taken some pretty effective quotations down. Or, I could be providing an answer to a player question, or researching player responses to some other topic of import.

I am very passionate about EVE Online players. I am proud to be a member of this community, and find your honesty and passion invigorating. One of the brightest aspects of my job is directly interacting with you guys. When you are angry, I take note of this. I listen. When you like things, I listen and take note of that too. My whole day revolves around you guys. But I feel that I am not working towards your needs if what I'm working on is removing ponies and war dec threads from the forums. I don't think this is constructive, and I don't think it helps you use me as your advocate.


I completely agree that posting ponies and other distractions are a waste of time.
Both ours and yours...
I also believe that the fastest way to stop people posting ponies is to give us feedback to talk about...
Apparently in eve silence breeds ponies...

Even if you haven't decided what to say, you could post a dev blog outlining the scope of your discussions...
Arrowwhat issues are you debating, what is and what is not on the table...
Arrowwhat are the challenges you face...
Arrowwhat further feedback could we give that would help with the deliberations...
Arroweven a list of grievances you believe we have that we could look at and suggest additions too...

give us something to write about....

I agree that the senseless attacks on both individuals and the company itself are immature, hurtful, uncalled for, and a waste of time...
I also don't believe you can stop people doing it by removing/cleaning posts any more than Canute could turn back the tide...
the beast has been woken...
and unless it gets something to feed on it will feed on itself.


Brooks Puuntai
Minmatar
Nomadic Asylum
Posted - 2011.06.24 19:28:00 - [108]
 

Edited by: Brooks Puuntai on 24/06/2011 19:29:17
To be fair shooting the messenger isn't the way to go. CCP Fallout is only trying to do what she can to keep things in order. Her statement while taken out of context does sound bad, it is the truth. I doubt other then a few bans(which are uncalled for) they are not trying to silence the community only deleting the pointless threads and table breaking image macros.

People like CCP Fallout and CCP Penn SHOULD NOT be the target of our/your anger, they are just messengers and peacekeepers.



Lord Aldaris
Posted - 2011.06.24 19:34:00 - [109]
 

Originally by: Shaemell Buttleson
Edited by: Shaemell Buttleson on 24/06/2011 19:27:40
Lord Aldaris That's a mighty fine rack you've given yourself there!

Are you sure that the real reason you're ****ed isn't the fact they haven't including a peephole bra in the aurum store?




tbh, as much as i hate the idea of MT in general, if they kept it to clothing/vanity i could live with it.

And if they offered a bikini/g-string, i would definately purchase it, lol. Shocked

Muddy Miner
Gallente
Tiny Fleet
Posted - 2011.06.24 19:34:00 - [110]
 

Edited by: Muddy Miner on 24/06/2011 19:35:04
Originally by: CCP Fallout
Originally by: Eolithic WithaTwist
Edited by: Eolithic WithaTwist on 24/06/2011 18:43:54
Originally by: CCP Fallout
No, ponies and war declarations are a waste of time. What I should be doing now is gathering your feedback and spreading this on throughout the company. This is what you guys pay me to do. Instead, I'm removing pony pictures from the forums.

Please do not misconstrue or take what I said out of context. Doing so will continue to cause strife amongst the community, unfortunately.


We are not taking what you say out of context, we legitimately do not understand that after a thread with 5200 replies saying we hate what you're doing with eve you could take a hint that the community doesn't like this. But apparently in Iceland the customers opinion doesn't meant ****.


We know the community is unhappy. We have a long list of issues that the community has brought to our attention in the last several days and then some, and my job is to help ensure that this is being shared with and understood up above, and to continue gathering data on what you guys are saying. It's becoming increasingly difficult to do this when we're dealing with pony posts.

Consider what I personally have been locking: country declaration threads. In the amount of time that I spend locking and deleting that thread, I could have read 5 posts and taken some pretty valuable notes and taken some pretty effective quotations down. Or, I could be providing an answer to a player question, or researching player responses to some other topic of import.

I am very passionate about EVE Online players. I am proud to be a member of this community, and find your honesty and passion invigorating. One of the brightest aspects of my job is directly interacting with you guys. When you are angry, I take note of this. I listen. When you like things, I listen and take note of that too. My whole day revolves around you guys. But I feel that I am not working towards your needs if what I'm working on is removing ponies and war dec threads from the forums. I don't think this is constructive, and I don't think it helps you use me as your advocate.


Fallout I believe you, but I also know the backside of your position.
I also have to deal with angry customers at times and I feel bad for them, empathize and pass their concerns up the food chain.
It's up the food chain that is the problem.
You can collect all the data you want but if CCP Hellmar does not give a rats butt, then all our anger, all your data collection, crisis management and such is wasted.
Not until enough of us unsub and his wallet is empty will things have a shot of changing.

VicturusTeSaluto
Gallente
Metafarmers
MeatSausage EXPRESS
Posted - 2011.06.24 19:36:00 - [111]
 

Originally by: VicturusTeSaluto
Originally by: CCP Fallout
We have a long list of issues that the community has brought to our attention


Is the fact that CCP has been intentionally misleading the community about their plans for the direction of the game one of these issues?

What what will CCP do to bring about more transparency and accountability? It's just one scandal after another.



This.

Laura Kingsley
Amarr
Imperial Academy
Posted - 2011.06.24 19:37:00 - [112]
 

Wel this is what you get when you try to cultivate a HTFO STFU culture for years among your players and it turns against you.

Not feeling very sorry.

Obsidian Hawk
RONA Corporation
RONA Directorate
Posted - 2011.06.24 19:37:00 - [113]
 

Fallout we love you and know you are trying to do a good job amongst all the pitchforks and rages.

it comes down to 3 things.


1. Where was the option for incarna ccp talked about. its either CQ or a picture of a door, which is minscontrued of showing players 'the door'.

Can we not compromise with cq for those who want it and can use it, and ship spinning for others?.

2. The leaked memo and the statement that Ammo, implants, ships, boosters, sp and others stuff WHICH would would make huge gameplay changes needs to be addressed.

IF ANY OF THOSE ITEMS GO ON THE MARKET EVER, the community has stated it will walk. The community needs a statement from Hillmar himself stating That this will never happen. that the NeX store will be vanity only and nothing else.

3. A promise form ccp devs, that they will be more transparent with the csm and the community NO MORE NDA. It our game as much as it is yours, unless we all work together for a common goal of the best sci-fi simulator ever then we will fall apart.



we love this game, we dont want to see it die, most of us have no where to go any everything else is too carebearish out there.

So please just answer the big questions, and put in that fix. We dont want to see game changing items every being sold for money.

Lil' Bo Peep
Posted - 2011.06.24 19:37:00 - [114]
 

Yes expecting an honest or competent response is obviously too much...

Qual
Gallente
Cornexant Research
Posted - 2011.06.24 19:38:00 - [115]
 

Originally by: Brooks Puuntai
Edited by: Brooks Puuntai on 24/06/2011 19:29:17
To be fair shooting the messenger isn't the way to go. CCP Fallout is only trying to do what she can to keep things in order. Her statement while taken out of context does sound bad, it is the truth. I doubt other then a few bans(which are uncalled for) they are not trying to silence the community only deleting the pointless threads and table breaking image macros.

People like CCP Fallout and CCP Penn SHOULD NOT be the target of our/your anger, they are just messengers and peacekeepers.





Taking things out of context is what all this is about. Look at how many times "Greed is Good" has been quoted. Each and every time WITHOUT the ending questionmark. The actual quote is "Greed This is about making noise and e-drama nothing else. CCP SHOULD ban away. Better just close the forums for a week.

Dethmourne Silvermane
Gallente
Origin.
Black Legion.
Posted - 2011.06.24 19:40:00 - [116]
 

I, for one, think that the reason the forums have lit up with pony pictures, etc etc, is because you have a disillusioned mob who believes that nothing we say/do will affect the direction implied in the leaked newsletter.

For reference, here are my thoughts on the situation at hand:
1. I happen to REALLY LIKE Incarna.
2. I don't even mind NEX/MT, as long as it's just for vanity items.
2a. Conversely, the newsletter has me concerned that "just for vanity items" isn't going to stay around long.
3. I think CCP Soundwave does not deserve to be fired; however, he should probably keep in mind that a game based around the kind of spying metagame we have, will have that leak over into IRL a bit, and even internal-to-CCP newsletters may show up in the wild (as this one has done).
4. I think CCP needs a much better 'spin doctor' (for lack of a nicer term) that has the authority to -get- the info the playermob is spamming about in our Frankenstein-esque torch-wielding mob of violence and :bittervet: and then present it both accurately and in a way that expresses an understanding of the actual player concerns and responds to those in a professional manner.

Just my two pence. I still love this game, but sometimes I think FHC has it right when they use the :psyccp: icon.

War Kitten
Panda McLegion
Posted - 2011.06.24 19:46:00 - [117]
 

Originally by: Lord Aldaris
As mentioned by CCP Fallout, our concerns and complaints are seen as a waste of their time.


OP, you fail. Learn to read.

It's the childish crap going on in the forums that is wasting their time while they moderate it.

This is our only method of communicating with CCP - however ineffective it may be at times - its our only public avenue. Try to be a bit grown up and don't get it taken away people. Add your voice to the threads, say what you feel, then move on.

Or go shoot the statue in Jita - that's kinda funny :)

Smoking Blunts
Posted - 2011.06.24 19:49:00 - [118]
 

Originally by: CCP Fallout
Originally by: Eolithic WithaTwist
Edited by: Eolithic WithaTwist on 24/06/2011 18:43:54
Originally by: CCP Fallout
No, ponies and war declarations are a waste of time. What I should be doing now is gathering your feedback and spreading this on throughout the company. This is what you guys pay me to do. Instead, I'm removing pony pictures from the forums.

Please do not misconstrue or take what I said out of context. Doing so will continue to cause strife amongst the community, unfortunately.


We are not taking what you say out of context, we legitimately do not understand that after a thread with 5200 replies saying we hate what you're doing with eve you could take a hint that the community doesn't like this. But apparently in Iceland the customers opinion doesn't meant ****.


We know the community is unhappy. We have a long list of issues that the community has brought to our attention in the last several days and then some, and my job is to help ensure that this is being shared with and understood up above, and to continue gathering data on what you guys are saying. It's becoming increasingly difficult to do this when we're dealing with pony posts.

Consider what I personally have been locking: country declaration threads. In the amount of time that I spend locking and deleting that thread, I could have read 5 posts and taken some pretty valuable notes and taken some pretty effective quotations down. Or, I could be providing an answer to a player question, or researching player responses to some other topic of import.

I am very passionate about EVE Online players. I am proud to be a member of this community, and find your honesty and passion invigorating. One of the brightest aspects of my job is directly interacting with you guys. When you are angry, I take note of this. I listen. When you like things, I listen and take note of that too. My whole day revolves around you guys. But I feel that I am not working towards your needs if what I'm working on is removing ponies and war dec threads from the forums. I don't think this is constructive, and I don't think it helps you use me as your advocate.


if your job is to convay how the community feels and feed that information back to the peopel above you, i must ask
where were you in the last 3 months when we have stated over and over again CQ was a resorce hogg, that would at best run ok ish on most peoples hardware and on many peoples would cause massive issues?
where were you when we stated that running multiboxed was going to become a thing of the past for most people with CQ as its buggy and makes hardware work hard while being just sat in station looking at a dam wall?
where were you when we stated we were against MT?
where were you when we stated that MT for more than vanity items was bad for eve and the players?

i love eve, so much so i have 8 accounts. i up til tuesday could run 6 with np on my pc, 60fps not a issue. now its 3 at most. you have made the fucntionality of the game worse, changed simple things that have made the gaming experiance worse. and all to extract as much money from the players as possible.
if you are so passionate about eve, where the hell were you?

Jason1138
Posted - 2011.06.24 19:50:00 - [119]
 

"What I should be doing now is gathering your feedback and spreading this on throughout the company."


lol please. how hard is it to show them the threads? how long does it take to "gather" the same opinion expressed 5000 times?


what's the point in gathering said opinion if CCP is just going to ignore it, as always?

RensPriceChecker2
Posted - 2011.06.24 19:51:00 - [120]
 

they read what they want to read and moderate away the rest.


Pages: 1 2 3 [4] 5 6 7 8

This thread is older than 90 days and has been locked due to inactivity.


 


The new forums are live

Please adjust your bookmarks to https://forums.eveonline.com

These forums are archived and read-only