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blankseplocked Constructive Incarna GPU Heavyload Troubleshooting
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Brahsef Stalin
Posted - 2011.06.23 10:54:00 - [1]

Edited by: Brahsef Stalin on 23/06/2011 11:09:02
Alright, so I thought a constructive thread was in order to actually find if there's any common causes behind CQ causing GPU's to spaz out and go into leaf blower mode. My specs are as follows:

Intel i7 quad core 960 3.33GHZ
12GB of 1333MHZ DDR3
2 x GTX 480 in SLI
1000W Corsair PSU
Asus Rampage II Extreme Mobo (X58 chipset)
Windows 7 64-Bit OS.

3DMark Vantage scores are as follows:
GPU 32401
CPU 61262

All voltages are well within tolerance, I have done a clean install of Windows 7 on another spare drive and ensured all drivers are up to date. Clean install of current Incarna client.

I am running three identical 24" BenQ monitors in surround setup (5760x1080 desktop size), I run EVE windowed in about 1850-1900x900 resolution. I ensure that no dust or particles are blocking my fans and my case as MORE than enough airflow (ten fans in all). I'm in Australia where it's currently winter, and my ambient room temp is around about 17C (not converting for people who live in the 19th century).

Running one EVE client in the windowed size above in full detail with AA turned up high causes my GPU to decide to max out and attempt to take off from a runway. Disabling Aero in Windows reduces this somewhat, maybe from 93C to about 89-90C on the GPU 1 and 2 cores. CPU is fine, barely touching that as I'd expect. I really don't care about the RAM usage, I have more than enough. Lowering AA to low reduces the GPU load very slightly, from 80% to about 70% on both GPU's, temps still can spike as load spikes. Going to Windows Basic theme lowed the GPU load very slightly, maybe only 5% lower load. During all this my video cards still sound like a leaf blower.

The only way I could use CQ without a deafening roar in my ears was to disable two monitors and turn off Aero leaving me with a single 1920x1080 desktop with ugly Windows effects. My system handles every other game, modern and others such as Crysis, with no issue or sweat at all. I can even play Crysis in 5760x1080, all effects and AA at max, no issue at all. Portal 2, 5760x1080, all effects at max, again no problem at all. RF:A, same deal again.

Only with EVE do I have this problem, I've thrown every modern game that I can think of to stress this system in the highest res and details and a windowed EVE client at 1850X900 maxes my video card out in CQ. Now if this is a compatibility issue with my particular video card or driver, I'm not sure but this seriously looks like a large lack of optimisation on CCP's part in the making of this game (ala Doom 3 vs Halflife 2). It does have a very lashed together with duct tape, hopes and dreams feel to it. Keep in mind that all the client is rendering is a room and a person walking within it. It's not like it's trying to render a combat scene, moving objects and falling trees or buildings or anything fancy, this is just ONE person walking around a simple room. I'd love to know exactly how that needs so many resources.

Brahsef Stalin
Posted - 2011.06.23 10:58:00 - [2]

Edited by: Brahsef Stalin on 23/06/2011 11:20:08
Edited by: Brahsef Stalin on 23/06/2011 10:58:55
Things I have done:
Turned off Aero
Fresh install of Windows 7 64-bit
Up to date drivers for video card, sound card an motherboard hardware.
Lowered AA setting in client
Gone to single monitor
Capped FPS to 60 FPS

Posted - 2011.06.23 11:16:00 - [3]

Stock GPU coolers are not very good at keeping your GPU cool at high loads, if you want less noise you need to use aftermarket coolers.

Or if you have more then 60fps, turn on vsync to cap your FPS.

Brahsef Stalin
Posted - 2011.06.23 11:21:00 - [4]

I ensure FPS was capped to 60. I was getting 60 FPS near constant, dipping down to 55 sometimes.

Posted - 2011.06.23 11:35:00 - [5]

The only other thing i can think of that you can do is open the side of your computer to let more cool air in.

But the aftermarket cooler helpt my HD5870 (it was also sounding like a jet engine, at high load) but after i installed the new cooler i don't hear it at all even at 100% load and it is staying under 50C as well. (i am at work right now so i can't see what model cooler i use)

Brahsef Stalin
Posted - 2011.06.23 12:09:00 - [6]

I'm getting some 3rd party coolers for my GTX480's this weekend, hopefully it'll resolve the loud noise and give a cooler GPU experience. I do have a custom CPU cooler fitted and getting a good 30C on the CPU in Incarna. All other temps in my computer (motherboard, HDD, etc) are all fairly much the same around that range, the 480's do run rather hot I have noticed but generally noise is never an issue.

Irascor Luclin
Posted - 2011.06.23 12:21:00 - [7]

gtx 480 largest complaint was heat / noise.

Brahsef Stalin
Posted - 2011.06.23 12:57:00 - [8]

Originally by: Irascor Luclin
gtx 480 largest complaint was heat / noise.

Which if you read above, I'm not having any issues with in any other game running in a resolution well over what EVE is running in and rendering areas a lot larger with a lot more interactions going on.

I suppose I just don't see how a simple room and one person require so much graphical processing power compared to something like Portal 2, DNF, RF:A etc all of which hit about 50-60% util on both GPU's at the MOST, at that level of util heat is minimal and thus noise has never been a problem. Until I load up Incarna and walk around my Spartan and small quarters.

Degenerate Corp
Get Off My Lawn
Posted - 2011.06.23 13:03:00 - [9]

Edited by: Kagumichan on 23/06/2011 13:09:33
I have another idea:

Turn your graphics down

I'm running Incarna perfectly fine at a steady 60 degrees from my cpu and gpu by having shadows disabled, station enviroment detail at medium and character detail at medium.

It really doesn't make a great deal of difference graphically from having it on high, and you still get some shadow effects even with shadows turned off.

Not bad considering running Duke Nukem Forever heats my computer to 70 degrees.

And my computers not amazing, stats are:

AMD Athlon II x4 620 2.61ghz
Geforce 210 512DDR2
650w power supply
Windows XP sp3

Gets about 30 fps walking around in station, which is fine and pretty smooth.

Also, Portal 2, DNF, RF:A, none of them are revolutionary.

Portal 2 runs on an updated Half Life 2 source engine, that engine ran on a low profile anyway, so it wouldn't burn your computer.

DNF runs on an engine created about 4 years ago, it's not brilliantly up-to-date as some people think, so it makes sense an up-to-date computer can handle the load.

RF:A looked to be on a similar engine to that of Dead Space (I don't actually know, but from what little I played of RF:A it looked similar), if this is the case then that's also not super high-grade graphical power.

As such none of the games you mentioned could be used as a base-mark for a computer stress test.

Btw I'm not trolling and I don't mean to sound rude with any of that, just giving a heads-up >.>'

Thayne en Welle
Posted - 2011.06.23 14:53:00 - [10]

The real issue here is the fact that CCP's QA somehow let this go live.

A room with one character in it that shambles around like the living dead should NOT be this taxing. I too did a lot of testing last night and the CPU utilization, temp on CPU and GPU and fan speeds were off the charts. Higher than any other game I tested (which were all FPS, high end graphics games).

Now, I can certainly just lower graphical settings or disable CQ, but I am having a very difficult time justifying continuing to support CCP when they have so little care for their customer base that they could fast track this through QA (at least I hope it was fast tracked, otherwise their QA is just terrible) and not, at the very least, warn customers that there could be performance and heat issues because CQ is the most resource intensive thing that is out on the market today.


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