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blankseplocked EVE Online: Incarna 1.0 Macintosh Issues and Feedback Thread
 
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Darius Creed
Daisy Cutter's
Posted - 2011.06.26 05:33:00 - [331]
 

Brand new macbookpro 17inch maxed and I cant even get the game to patch. "Some files were modified" error, over and over and over. I'm sorry, but as dev programmer this way out of the range of acceptable.

Plaeoru
Posted - 2011.06.26 14:44:00 - [332]
 

Tried patching normally yesterday night, opened Incarna to a Page Handling Fault.

Tried downloading the client from Eve Download, it cut off at 2.5GB (on this connection, roughly 4 hours in).

Now trying reinstalling a Tyrannis download from ages ago and patching from here.

CCP, can you please stop ignoring your Mac players, it's getting to be a joke that every patch we're having to deal with repairers and fix patches for issues that were reported on SiSi and issues which you should have dealt with in-house.

It really wouldn't be that much to ask that CCP buy a couple of Macs and test on them before deploying would it? Surely the 3-5% of your customer base is worth a $5000 outlay and maybe the 6 hours that it would have taken to find all these issues with one person testing?

Benkari Mbakhi
Posted - 2011.06.26 22:54:00 - [333]
 

ugh hi, posted this in another topic...

hi mac users!
same problem here with lost items, blueprints, infos of blueprints, scrolling and... new.... icon of salvager I is empty (without pic) but the salvager have function.. empty icon in hangar and ship. and In space, by using missiles, icons of locked targets are black only.

my system: 27" iMac i7 mid 2010 4GB Ram Mac OS X 10.6.8 Ati Radeon HD 5750

and of course, running with the very special EVE Mac-Client

is there help in space....? Rolling Eyes

Benkari Mbakhi
Posted - 2011.06.26 23:06:00 - [334]
 

Arrow and this..... a little bit later....

hi, i have done....

-delete the program folder "EVE"
-delete "EVE Online" in application support
-delete "EVE Online Preferences" in Preferences

-new mac client download
-installing
-patch

....and the same prob with Strip Miner 1 Blueprints and Small Tractor Beam Blueprints.
no icons, no info, same scrolling bug and in "list-view" they are, in "icon view" not.
mysterious: i can produce with a Strip Miner Blue (via list view), but after the job there is no blueprint icon in hangar, but the produced strip miner is!
also there is a big sort bug in station hangar icon view. icons come and go.

another thing: the salvager I icon is back (look at my last post, from above) and the locked ship target icons too.

and another one.... there is no function of anti aliasing, and if i set shader to high there are lights/mirrors, if my avatar is near or on balcony in CQ. i think there is a conflict with the station lights.

Question waiting for help


SureShot001
Posted - 2011.06.27 01:06:00 - [335]
 

I am having issue's with the Ship Fitting window, the box where it shows your shield boost, Passive, Armor and hull regeneration is not centered and I cant read the text.

Serpents smile
Posted - 2011.06.27 09:48:00 - [336]
 

Originally by: Benkari Mbakhi
Arrow and this..... a little bit later....

hi, i have done....

-delete the program folder "EVE"
-delete "EVE Online" in application support
-delete "EVE Online Preferences" in Preferences

-new mac client download
-installing
-patch

....and the same prob with Strip Miner 1 Blueprints and Small Tractor Beam Blueprints.
no icons, no info, same scrolling bug and in "list-view" they are, in "icon view" not.
mysterious: i can produce with a Strip Miner Blue (via list view), but after the job there is no blueprint icon in hangar, but the produced strip miner is!
also there is a big sort bug in station hangar icon view. icons come and go.

another thing: the salvager I icon is back (look at my last post, from above) and the locked ship target icons too.

and another one.... there is no function of anti aliasing, and if i set shader to high there are lights/mirrors, if my avatar is near or on balcony in CQ. i think there is a conflict with the station lights.

Question waiting for help




Petition it I would say.

Then again, last patch made the EVE online stuff go into ~/users/HDname/Library/Aplication Support/EVE Online

If you trash that, most likely the cache in there things may work again.

Benkari Mbakhi
Posted - 2011.06.28 12:16:00 - [337]
 

Shocked hi @serpents smile,

hm? as you can read above i have deleted ALL EVE Folders and then...

completely new EVE Online install. done at 25.06.2011.

same bugs as before. nothing works again (talking about my described issues)

and yes, of course....

i am waiting for the new patch today, then i will write a bug report. many others have same problems, too.Exclamation


Phronesiis
Posted - 2011.06.28 14:12:00 - [338]
 

Before the next round of beta testing begins, I want to take a moment and thank the Mac community for making it possible to play Eve. There is a group of technically skilled Mac folks who tirelessly fill-in for CCP. I want you to know just how much I appreciate what you do. Of course, I mean no disrespect to the CCP Mac devs and support staff. I'm sure they are just as frustrated as we. Yet if it were not for the Mac community, and specifically those who troubleshoot each patch on the fly, Eve would not be playable.

So thanks!

MonkeyMan69
Posted - 2011.06.30 00:25:00 - [339]
 

I'm having issues with blueprints. Not showing up in icon view, cannot show info, scrolling problems. I've seen a few people mention this problem in various threads. Any fixes?

Gunther Gabel
Caldari
Posted - 2011.06.30 01:11:00 - [340]
 

Originally by: MonkeyMan69
I'm having issues with blueprints. Not showing up in icon view, cannot show info, scrolling problems. I've seen a few people mention this problem in various threads. Any fixes?


here was my answer:

Thank you for your bugreport - ID:113952 Title: Some blueprints are not able to be seen
We are already aware of this problem, and have added your bugreport to the existing issue in our defect tracking system.

Hans Uno
Posted - 2011.06.30 01:57:00 - [341]
 

Originally by: Rensial
EVE freezes every time I quit.

All preferences were reset including overview settings, graphics settings, bookmark folders, window layout, etc.

MBP OS 10.5.8


I'm having exactly the same problem. Around 75% of the time when i log off or quit Eve my computer completely hangs with Eve frozen. I cannot force quit or do anything until shutting of computer manually (holding down power button).

MacBook Pro OSX 10.5.8 - 2.66 Ghz Intel Core 2 Duo, 4 GB 1067 Mhz DDR3, Nvidia GeForce 9600M GT

Spyriadon
Caldari
Kleinrock Heavy Industries
Posted - 2011.06.30 13:22:00 - [342]
 

Client is completely unplayable.
I cannot undock
I cannot view market information or even browse the market
My chat window makes the flood detection warning sound after i have send a single message
when i do manage do undock i end up sat in space unable to move

What the hell are you playing at?
Last week the client was fine this week its so broken its not worth paying for my sub

27inch imac i5
4gb RAM
Base model

Bluetippedflyer
Origin.
Black Legion.
Posted - 2011.06.30 22:48:00 - [343]
 

Latest updates installed. Ingame performance (if you can call it that) is pretty bad, there is lag when session changing even on lowest quality settings. I am also getting socket closed issues every hour.

Massiera
Posted - 2011.07.01 17:21:00 - [344]
 

The game shuts down most of the time when I am trying to dock to a station. Anybody having the same problem?

Ahnkar
Posted - 2011.07.01 18:00:00 - [345]
 

Edited by: Ahnkar on 01/07/2011 18:02:16
Issue and feedback thread for the current Mac version is located [url=http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1541788/]here[/url]

No issues here except for a little more heat, I'm using MBP 6,2 w/2.66 i7

Bluetippedflyer
Origin.
Black Legion.
Posted - 2011.07.02 09:48:00 - [346]
 

Originally by: Bluetippedflyer
Latest updates installed. Ingame performance (if you can call it that) is pretty bad, there is lag when session changing even on lowest quality settings. I am also getting socket closed issues every hour.


socket closed issue resolved

Scarface Virpio
Posted - 2011.07.02 22:05:00 - [347]
 

Greetings

Just re-activated my account (was away since 2006).

Clean Eve Online install on a Mac Proc 5.1 (2x QuadCore 2.4 ghz) with 6 GB RAM and ATI Radeon HD 5770 /w 1 GB Ram. I havent install any other software aside Adobe Photoshop, Office, Starcraft and World of Warcraft.

EVE client keep crashing on and on. Character creation often break. (Texture disapear, 3d model disapear) Took me a good hour before I manage to make it, and even on my portrait the texture are skin over cloth.

Overall performance are pretty bad in station, input lag between my command and the game. I didnt undock yet as it crash too often for me to get there. I did a test and left it running for a long period without touching it, didnt crash. It's really when I interact with the game.

I have no performance issue in any other game / software.

Shocked Any advice?

Vordak Kallager
Minmatar
Autocannons Anonymous
Posted - 2011.07.03 03:42:00 - [348]
 

I have been getting terrible performance since the latest Client Update (1.0.1 #2, I believe).

Chats not responding, major lag, windows failing to load and tons of client crashes.

Xyphus Zateki
Posted - 2011.07.03 17:43:00 - [349]
 

using Imac 2010 27in version 3G intel cor i3, Radeon HD 4670 256vram Mac os 10.6.7

Cant patch from Incursion to Incarna...grinds to hault
Cant download client...grinds to halt
One early attempt stated files downloaded but corrupted so would not install.

Appears sending server quits after about 180mb of 5G data available.....just grinds to a halt.
Have contacted ISP and speed tests for computer, router, and modem all check out ok.
No other problem with any other functionality of the internet

This is my experience to date.

Naturally I have petition is trying to share this info with ccp.

What is amazing is the loyalty of so many frustrated Mac users to this game.
Perhaps it is that we all are addicted by the time we have spent in our escape from reality.
Some responses have seemed overly harsh....but withdrawal from any addiction can be ugly.

Heres hoping that CCP gets it together soon.
Until then.....the song "Cold Turkey"...plays over and over and over and over in my brain as
wander about my home and repeatedly attempt to regain access to the numbing dark environment
of Eve.

Hey, heres a suggestion.....Lets go back to Incursion!!!!....that way ccp will stop loosing customers and they can go buy some Macs and actually get Incarna up and running before re-launch.

Time to self medicate.
Triz

Trizmus Rectalae
Posted - 2011.07.03 17:46:00 - [350]
 

There I go again,
I tell you with the loss of eve and the confusion over Mac operability....
Im just not myself anymore,
who am i Triz or Xyphus, or Triz or....

Please Please fix the Mac Client!!!

Rensial
Posted - 2011.07.03 22:23:00 - [351]
 

Edited by: Rensial on 03/07/2011 22:27:26
Edited by: Rensial on 03/07/2011 22:26:58
Edited by: Rensial on 03/07/2011 22:26:28
Originally by: Hans Uno
Originally by: Rensial
EVE freezes every time I quit.

All preferences were reset including overview settings, graphics settings, bookmark folders, window layout, etc.

MBP OS 10.5.8


I'm having exactly the same problem. Around 75% of the time when i log off or quit Eve my computer completely hangs with Eve frozen. I cannot force quit or do anything until shutting of computer manually (holding down power button).

MacBook Pro OSX 10.5.8 - 2.66 Ghz Intel Core 2 Duo, 4 GB 1067 Mhz DDR3, Nvidia GeForce 9600M GT



It appears to crash less upon quitting if it is run in windowed mode.

Edit:
Originally by: Clementine A
The MAC OS X ~/Library folder can really get messy if applications have a bad behavior regarding its usage.

Previously, it seems that EVE preferences & cache files where located in ~/Library/Preferences and moved to ~/Library/Applications Support.

The first side effect is that all my prefs are gone after incarna patch.

The second side effect is that the updater didn't deleted the old directory, leaving more than 2GB of unused files.

The third side effect is that all CACHE files are backuped by time machine, because they're not in ~/Library/Caches. Backuping a cache is pointless & waste of disc space. EVE should put cache files in ~/Library/Caches instead of app support.

The workaround is to manually delete old preferences directory & instruct time machine to omit EVE cache directory, but that's not the behavior expected for application on a mac.

Vordak Kallager
Minmatar
Autocannons Anonymous
Posted - 2011.07.04 03:18:00 - [352]
 

My client freezes as soon as I attempt to join audio in any channel.

Bluetippedflyer
Origin.
Black Legion.
Posted - 2011.07.05 22:23:00 - [353]
 

i have no idea why, but eve is jerking about with low fps and slowing the computer as a whole with limited graphics on, a clear cache and after rebooting the computer.

it blows really bad.

Freya Chang
Caldari
Posted - 2011.08.26 23:45:00 - [354]
 

Originally by: Vordak Kallager
My client freezes as soon as I attempt to join audio in any channel.


Also been having these issues in the recent past. I went to the extraordinary length of replacing my Belkin N1 Vision router with a Billion BiPac router (the latter being more VOIP friendly than the former) and that netted me... nothing, except a new router.

The client does seem to crash less during the last couple of weeks. Symptoms seem to be less severe. Now I can listen to the FC but can't participate in any discussions.

Tonight I managed to get the Windows client running under VMware Fusion 3.1.3 at upwards of 50 FPS on a 2 GB 32-bit Windows 7 Virtual Machine (with 3D extensions enabled). Works very nicely, I have to say! Quite playable, in fact.

I want to check whether the EVE voice woes still persist in that environment and may report back.


Roime
Gallente
Blue Republic
RvB - BLUE Republic
Posted - 2011.08.27 22:59:00 - [355]
 

I used EVE Voice for the first time today, and got 7-8 crashes, along with several smaller issues.

Pretty much unplayable with Voice :/


leosk
Posted - 2011.08.28 13:59:00 - [356]
 

Ditto to the Eve Voice problem, built a nice new Nightmare for Incursions and can't use it as every time I activate the Fleet Channel I loose all functionality, save for voice itself.
Rubbish

Gunther Gabel
Caldari
Posted - 2011.08.28 14:18:00 - [357]
 

PLEASE try out SiSi

I never really had a problem with EvE Voice, but having a mac Pro and a Fiber connection to the internet might skew my results. It does seem to be much more stable, as well as the jukebox bug seemed to be better, but as i turned off sound about a year ago, i am really not sure what it is "Supposed' to sound like LOL

Lederstrumpf
Posted - 2011.08.29 11:43:00 - [358]
 

Originally by: Gunther Gabel
PLEASE try out SiSi


How much ISK do you offer?

Gunther Gabel
Caldari
Posted - 2011.08.29 12:28:00 - [359]
 

Originally by: Lederstrumpf
Originally by: Gunther Gabel
PLEASE try out SiSi


How much ISK do you offer?


ONE

Uberfrau
Posted - 2011.08.29 16:34:00 - [360]
 

Originally by: Gunther Gabel
Originally by: Lederstrumpf
Originally by: Gunther Gabel
PLEASE try out SiSi


How much ISK do you offer?


ONE


I'll throw in a unit of Tritanium.

Personally, as soon as I log in I turn down most graphics options, change to Windowed mode and disable Captain's Quarters. I'm not in this for the eye candy, I just want to play Eve.

At this point, everything works quite well for me with the exception of Eve Voice. This truly blows, because it basically means I can't run Incursions. Every time I join a fleet and join audio it works for like 30 seconds, then goes silent. No error messages, no disconnects, no crashing, just silence. This is recreatable ad infinitum.

TeamSpeak works perfectly for me. Ventrilo and Mumbles work flawlessly.

Why is CCP hitching itself to such a flaky and undependable voice technology when thousands of alternatives, even free, open-source ones, exist?


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