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Hoban Gallifrey
New Eden University
Posted - 2011.06.21 10:43:00 - [1]
 

Edited by: Hoban Gallifrey on 21/06/2011 10:56:27
I've discovered a over heating problem with my EVE client, it only happens when in the CQ mode after about 15+ mins. My computer auto turns itself off to avoid processor damage, has anyone else had this happen on the test server? And is their a solution without simply disabling CQ?

Thanks,

I should add it's a Toshiba satellite with Intel core i7, windows 7, and Geforce GT 330M 4GB of RAM.

Vaal ven'Deelin
Posted - 2011.06.21 10:47:00 - [2]
 

always a solution, buy a better computer/ buy upgrades and self-install.

but the less douche-y ideas;
if you have a small amount of cash lying around and aren't afraid of coolant, buy a liquid cooling kit/better cooling system/gaffer tape an industrial fan to it(if you dont mind the noise)
if you are afraid or dont have money- turn settings down to the lowest settings, purge all unneeded processes and most of all, pray to the compu-turd gods they will wave their magic wands and allow your computer to run without overheating while on max settings.

hope that helps.
(so bored)

I Love Boobies
Amarr
All Hail Boobies
Posted - 2011.06.21 10:48:00 - [3]
 

Edited by: I Love Boobies on 21/06/2011 10:50:28
Simple questions: Is your processor fan and heat sink free of dust? If not, clean it with a can of compressed air.

Also, does your case have good ventilation? If not, buy a case fan or two and install them. Good ventilation is important as well as keeping your computer case clean of dust.

Other than that, I dunno what would make your computer overheat like that when you have CQ open.

Keltas Mortermain
Posted - 2011.06.21 10:48:00 - [4]
 

Edited by: Keltas Mortermain on 21/06/2011 10:48:48
first of all find out whats over-heating cpu/gpu/power supply

run somthing like speedfan to find out then vent and get more air flow accordingly.

but in the mean time open ur case hoover vent fans and so on but more importently idendify ur over-heating location

Jaak 242
Posted - 2011.06.21 10:49:00 - [5]
 

What's involved in adding a coolant kit? I've never even seen one.

Keltas Mortermain
Posted - 2011.06.21 10:51:00 - [6]
 

coolant

used this method before and it is good but i use fans only now

Hoban Gallifrey
New Eden University
Posted - 2011.06.21 10:57:00 - [7]
 

Added specs to OP, so far solutions don't help me so much. :p

Kunming
Amarr
T.H.U.G L.I.F.E
Xenon-Empire
Posted - 2011.06.21 10:57:00 - [8]
 

I would also check RAM temperature.. most ppl dont have RAM coolers. Also give us your system specs so we can see if there is a bottleneck anywhere.

Antraman
Posted - 2011.06.21 11:01:00 - [9]
 

Edited by: Antraman on 21/06/2011 11:11:14
Its a laptop...not much you can do except Laptop coolers

Juliette DuBois
Posted - 2011.06.21 11:01:00 - [10]
 

Also use vsync if not already doing so, otherwise your card will push itself to max all the time.

Keltas Mortermain
Posted - 2011.06.21 11:02:00 - [11]
 

ahh a laptop now this changes a few things

*ponders*

if you play on a desk try and elevate the backend abit to let air pass under and arround the fans hoover the ducts and well dunno lol

Hoban Gallifrey
New Eden University
Posted - 2011.06.21 11:05:00 - [12]
 

The thing is, it's able to handle graphics of this quality and higher before and at the moment it's only CQ that does it. Mystery...

Haramir Haleths
Caldari
Nutella Bande
Posted - 2011.06.21 11:05:00 - [13]
 

dont dock longer then 14 minutes

Gerald Taric
Posted - 2011.06.21 11:05:00 - [14]
 

Edited by: Gerald Taric on 21/06/2011 11:09:52
That's odd. A computer system should be able to keep his components in the range of propper temperature while operating on maximum power.
If it does not, there are usually a few possibilities:

* The ventilation slots are covered or too small
* The cooling system (usually air) is blocked by collected dust --> cleaning
* The bearing of the fans are aged, thus not giving the full power ( usually you'll *hear* this problem) --> exchange
* The whole cooling system was not propper matched to the computer system (in case of own modifications) --> exchange
* The room your computer is located, has (unusual) too high temperature :)

Overheating is not expected to be the fault of any software (well, exept maybe "overclocking" or some kind of software to lower fan speed "because the're too loud")

-- ok, you added the information, that the computer is a notebook. Well, then i suppose it's dust in your colling system. Did you checked the user forums for that notebook for hints from another owners of that notebook? I assume, that the manufacturer of the notebook took care of a sufficient cooling system.

[add]I prepared the (hard) surface, where my notebook is located on with some distance pieces, therefore the air could flow better to and through the ventilation slots[/add]



Hoban Gallifrey
New Eden University
Posted - 2011.06.21 11:07:00 - [15]
 

Originally by: Haramir Haleths
dont dock longer then 14 minutes


I'll take that as the final option, before I part with cash... :p

Grey Stormshadow
Starwreck Industries
Posted - 2011.06.21 11:13:00 - [16]
 

Great thing about laptop is that you can always take it with you and go sit into a freezer. That will solve the crashing issue and keep you calm during the fierce encounters in space.

If you find this solution usefull, please send some isk.

Corin Nebulon
Brutal Deliverance
THE UNTHINKABLES
Posted - 2011.06.21 11:16:00 - [17]
 

Toshiba satellite and Gefore GT 330M ? Alright so you got a notebook ;)

If you use a notebook, check if to much dust accumulated in the heatsink. If so you can get one of those small cans with compressed air or try to use a vacuum cleaner to get rid of the dust.

Also check the surrounding of ur notebook. Check if there is anything blocking the ventilation slot. If so move that thing or move the notebook.

There are two options in the settings you can try to disable / enable :
- Disable physically correct hair and cloths
- Use low detail character models.

Apart from that it would help to figure out what part is exactly overheating.
- if its the Graphics card, you might be able to reduce the clockspeed a little by some nvidia tools
- if its the processor, you could try to disable the turbo boost.

Liva Daril
Caldari
Posted - 2011.06.21 11:22:00 - [18]
 

Edited by: Liva Daril on 21/06/2011 11:25:07

Auto switch off is really unusual and almost certainly shows your system has a major mechanical problem.

Really visit you mobo homepage and get the motherboard fan&temperature monitoring software from there. Speedfan(from previous poster) is OK but tends to hardcrash my system. YMMV.

When you have exorcised all the dust bunnies from your computer case, and still have problems then you should revisit your processor cooling system.

Get yourself some arctic cooling paste and learn how to reapply it on the cleaned heat sink and processor.

PROtip: if you encounter resistance on trying to pull of the heatsink.
STOP!
Open the ZIFF socket and just take the heatskin/processor combo out. Then gently unscrew the processor from the sink.

Edit:ACK! Totally missed itīs a Notebook. Youīre screwed anyway with Incarna.

Hoban Gallifrey
New Eden University
Posted - 2011.06.21 11:30:00 - [19]
 

Ok fiddled with settings CQ effects on low across board, have toshiba health monitor on and my CPU temperature sits at about 50% without EVE ~65% with EVE alt tabbed out and in space, when I dock it jumps to 72% then slowly creeps up towards 80%+ not had a shut off yet. But it's very strange that only CQ is doing it, all other games are fine.

Puzzling...

Rysdan Phar
Posted - 2011.06.21 11:32:00 - [20]
 

Originally by: Hoban Gallifrey


I should add it's a Toshiba satellite with Intel core i7, windows 7, and Geforce GT 330M 4GB of RAM.


a laptop right? invest in a cooling pad to prevent overheating

Rui Morin
Posted - 2011.06.21 11:36:00 - [21]
 

Originally by: Hoban Gallifrey
Ok fiddled with settings CQ effects on low across board, have toshiba health monitor on and my CPU temperature sits at about 50% without EVE ~65% with EVE alt tabbed out and in space, when I dock it jumps to 72% then slowly creeps up towards 80%+ not had a shut off yet. But it's very strange that only CQ is doing it, all other games are fine.

Puzzling...


You talking temperatures or CPU usage? Last I looked temperature wasn't recorded in % so not sure what values you are quoting.

Hoban Gallifrey
New Eden University
Posted - 2011.06.21 11:37:00 - [22]
 

Originally by: Rui Morin
Originally by: Hoban Gallifrey
Ok fiddled with settings CQ effects on low across board, have toshiba health monitor on and my CPU temperature sits at about 50% without EVE ~65% with EVE alt tabbed out and in space, when I dock it jumps to 72% then slowly creeps up towards 80%+ not had a shut off yet. But it's very strange that only CQ is doing it, all other games are fine.

Puzzling...


You talking temperatures or CPU usage? Last I looked temperature wasn't recorded in % so not sure what values you are quoting.


CPU temperature is shown in percent, i'm not sure why...

BLACK-STAR
Posted - 2011.06.21 11:47:00 - [23]
 


Corin Nebulon
Brutal Deliverance
THE UNTHINKABLES
Posted - 2011.06.21 11:48:00 - [24]
 

Well, CQ has actually a lot of physical simulation. With all the hair and cloths moving etc. So the CPU load should increase a lot. The normal eve client usually only uses one CPU core and doesn't creat much load on it.

Now if your Core i7 suddenly turns on the turbo boost (means it overclocks one of the CPU cores to increase its power) the overclocked core and with that the whole CPU will create a lot more heat.

Another explanation might be that CQ actually is already optimized for multi-core cpus. And therefore creates more load on more than one core which would also lead to higher tempretures.

Once CQ is available, you can try to disable turbo boost. If thats not helping try to go without the physical correct hair and cloths setting in EVE.

Furb Killer
Gallente
Posted - 2011.06.21 11:52:00 - [25]
 

Or option B, your GPU becomes to hot and your computer shuts down the avoid GPU damage, which honestly is more likely imo, unless you are sure it is due to processor temperature.

Thing is with notebooks, the processor temperature usually controlls fan speed, so if it becomes hot the fan will simply go to full speed, combine that with the insane temperatures notebook CPUs may run at (if it is a real notebook cpu), and it is imo unlikely that the CPU is the issue. Meanwhile GPUs often are just cooled by combination of passive cooling and leftover cooling from the CPU fan, which rotates at a speed independent of GPU temperature.

Amber Accelerando
Posted - 2011.06.21 11:54:00 - [26]
 

they always overheat, compressed air into the cpu fan will blow alot of the crap out & make a big difference.

Rinse & repeat every couple of months Very Happy

Lenore Leelu
Posted - 2011.06.21 11:55:00 - [27]
 

Originally by: Hoban Gallifrey
Edited by: Hoban Gallifrey on 21/06/2011 10:56:27
I've discovered a over heating problem with my EVE client, it only happens when in the CQ mode after about 15+ mins. My computer auto turns itself off to avoid processor damage, has anyone else had this happen on the test server? And is their a solution without simply disabling CQ?

Thanks,

I should add it's a Toshiba satellite with Intel core i7, windows 7, and Geforce GT 330M 4GB of RAM.


search for a fan control program, suitable for your hardware.

Warzon3
Perkone
Posted - 2011.06.21 12:20:00 - [28]
 

my laptop also began to overheat but I just opened it up and cleaned out all the dust it runs fine again now. Also if you laptop is resting on a flat surface try lifting up the back a bit so more air can flow underneath it that also helps a lot

Ciar Meara
Amarr
Virtus Vindice
Posted - 2011.06.21 12:22:00 - [29]
 

Edited by: Ciar Meara on 21/06/2011 12:23:22
When playing games, espcially high end games that require alot from your GPU and CPU you really need to invest in good cooling systems.

While not everybody should go and buy a liquid cooling system because it takes some expertise to maintain and install it safely you can easily go and buy good coolers that will keep your chance to overheat low.

It might cost you about 50 bucks (or les) but on the plus side it will make your computer alot quieter if you buy the right sort of cooler. I used to have a stock cooler in my comp but bought a Coolermaster V8 or Mugen 2 to tone down the noise it made when running to much stuff in back and foreground.

EDIT: If you are running on a laptop you really need to make sure you put it somewhere where it has acces to air (not a blanket or bed or something) and you can also buy extra coolingsystems for those to, although I don't know how good they are.

Liva Daril
Caldari
Posted - 2011.06.21 12:52:00 - [30]
 

Originally by: Ciar Meara
If you are running on a laptop you really need to make sure you put it somewhere where it has acces to air
Yeah, but when itīs that clogged up no amount of pristine air will help.

Also @OP watch out with the vacuum cleaner near electronics. It could easily generate static charges, which is deadly for such a packed hardware.

Best get yourself one of these compressed air cans and read up on cleaning guides on Youtube for your specific notebook.


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