| Author |
Topic |
knubba
Gallente
Fink Operations
-Mostly Harmless- |
Posted - 2011.05.16 18:06:00 - [ 1]
I get this error whenever i try to enter eve. Not at once, but as the station environment is supposed to come up.
The computer is a brand-new ACER aspire one 522 with the new AMD ontario fusion APU. It is Dx11 and have no problems running other games like half-life 2.
The laptop is untouched except i have uninstalled a few ACER programs i don't need, Installed 2Gb RAM (got the same error with just 1gb too) and updated videocard drivers.
I have tried running the repair utility but it finds nothing wrong.
Please help, my old netbook could run eve, and that had a VIA chipset and graphics and produced 2-3 fps in station. But at least i could do in station stuff.... |
Kuni Chiwa |
Posted - 2011.05.16 18:34:00 - [ 2]
Same error only I can load after a restart but it happens sporadically. all started since the last patch. I reinstalled windows, Eve reinstalled 2 times and it still happens. Any help here? |
Kuni Chiwa |
Posted - 2011.05.16 18:41:00 - [ 3]
This is what is posted in the error message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: ExeFile.exe
Application Version: 6.43.24.4285
Application Timestamp: 4d91b621
Fault Module Name: RTSSHooks.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4ac9dcb9
Exception Code: c0000005
Exception Offset: 00004df9
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 |
Kuni Chiwa |
Posted - 2011.05.16 18:45:00 - [ 4]
ok so I just turned off MSI Afterburner and problem seems to be solves. The failure in the above post RTSS is the server for MSI fps monitors and temp monitors.... go figure. |
knubba
Gallente
Fink Operations
-Mostly Harmless- |
Posted - 2011.05.16 20:43:00 - [ 5]
My problem is not likely to be the same as kuni's. Has anyone else been able to run eve on an ontario based notebook? |
knubba
Gallente
Fink Operations
-Mostly Harmless- |
Posted - 2011.05.18 14:06:00 - [ 6]
anyone? I love the power and compactness of this thing and would be very disappointed if it cannot run EVE. |
Ehrys Marakai
Caldari
Evolution
The Initiative. |
Posted - 2011.05.18 14:41:00 - [ 7]
Edited by: Ehrys Marakai on 18/05/2011 14:41:31 Originally by: knubba
anyone? I love the power and compactness of this thing and would be very disappointed if it cannot run EVE.
Post the error message the same as Kuni did. |
knubba
Gallente
Fink Operations
-Mostly Harmless- |
Posted - 2011.05.18 17:28:00 - [ 8]
|
Che Biko
Humanitarian Communists
|
Posted - 2011.05.19 00:09:00 - [ 9]
Edited by: Che Biko on 19/05/2011 00:09:32
I thinks there's a crashdump somewhere. I read something like that, don't remember where though. Ask customer support if you can't find it on the wiki or in the knowledgebase.
Edit: perhaps someone in the Q&A forum knows as well. |
Noriko Sakai
Gallente
DC1 Coalition |
Posted - 2011.05.19 21:24:00 - [ 10]
Edited by: Noriko Sakai on 19/05/2011 21:26:21
Edited by: Noriko Sakai on 19/05/2011 21:26:03
The same exact problem here on an Acer Iconia W500 AMD C-50 Fusion w/ati 6250. I do have the file form running Logserver. What should I look for or whom should I send it to? |
GM Xamother
 |
Posted - 2011.05.19 21:29:00 - [ 11]
Originally by: Noriko Sakai
Edited by: Noriko Sakai on 19/05/2011 21:26:21
Edited by: Noriko Sakai on 19/05/2011 21:26:03
The same exact problem here on an Acer Iconia W500 AMD C-50 Fusion w/ati 6250. I do have the file form running Logserver. What should I look for or whom should I send it to?
Please file a petition from here and attach the file in your petition. Please file it under Technical / Crashes/Lock ups. If the file is large, please compress it first. Best regards, Senior GM Xamother EVE Online Customer Support |
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