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Kronus Heilgar
Dark Orbit Media
Posted - 2011.03.08 07:42:00 - [1]
 

Edited by: Kronus Heilgar on 15/04/2011 01:38:32
Ladies and gentlemen, after weeks of work and testing it is my pleasure to introduce to you, the


EVE Emergency Alert System

https://www.eve-eas.com



The EVE Emergency Alert System is a service designed for those hard-core EVE Online players who always need to be in the loop. When important events happen in the game, whether it be a POS or outpost under attack or an emergency director's meeting, certain people (cap pilots, etc.) need to know ASAP. However, with EVE being an internet game where you never know what kind of psycho-lunatic you might be dealing with, people are understandably reluctant to share their personal information. This leads to a rather obvious problem.


With EVE-EAS, we have a solution. Players sign up with their User ID / Limited API information, and enter their personal email and mobile phone number. These pieces of personal information are then stored, encrypted, in a database. Players then request "permissions" from other players; if that request is accepted, the first player can then send emails/SMS messages to the second player. Note that the reciprocal is not necessarily true; if you grant a player permission to contact you that does not mean you will be able to contact him/her. Also, if you deem necessary at any point in the future, you can easily remove any permissions you have granted. For convenience, contacts can also be organized into "mailing lists".


Messages are sent using a web interface. This means that your personal contact information is never given to any other players directly; they can only message you through the site. This allows for fast and efficient communication with other players, without running the risk of Big_Thor56 showing up on your doorstep a little upset because you blew up his carrier.


EVE-EAS uses a standard API payment system. Send a payment to in-game corporation "EVE Emergency Alert System" with your User ID as the "reason", and the funds will be added to your account within 2 hours. The site also offers the ability to view all past payments and charges, including your account balance after each one, for easy bookkeeping.


The EVE Emergency Alert System has an extremely strong focus on privacy and security. When a player creates an account, all sensitive information is encrypted (phone number, email, and secret question/answer can only be retrieved with the proper decryption key, and password can never be retrieved). The entire EVE-EAS website is hosted on a SSL/TLS secured server, complete with professionally signed certificates. Barring 18th level hackers with extreme decryption skills, your personal information will never be accessed by anyone/anything other than the EVE-EAS server.


For statistical purposes, records of messages sent ARE kept; however, the content of those messages is never stored (only to/from/date information). Your messages will never be read by anyone other than the recipient; it is important to note that this means the EVE-EAS staff has no way of verifying offensive/racist/sexist messages, so we cannot handle that type of complaint. However, if we receive an excessive number of complaints about your messages, your account is subject to removal. That's right. The ban hammer. So keep it clean please.


If you have any questions/comments about this service, feel free to contact me either in-game or at [email protected].

Kronus Heilgar
Dark Orbit Media
Posted - 2011.03.08 07:46:00 - [2]
 

Edited by: Kronus Heilgar on 17/03/2011 00:11:19
Upcoming features in April:


ArrowOption for new contact lists to have people removed from the list if they change alliance or corp

ArrowFlat-rate unlimited messaging feature for corps/alliances


If you have anything else you'd like to see, please send me an evemail, email, or post on this forum!

Kronus Heilgar
Dark Orbit Media
Posted - 2011.03.08 07:49:00 - [3]
 

Reserved

BeanBagKing
Terra Incognita
Intrepid Crossing
Posted - 2011.03.08 21:40:00 - [4]
 

Iím proud to say Iím the person who first introduced this idea to Kronus when he was looking for an Eve project. Heís taken the vision I had on paper and though a lot of hard work, turned it into a reality, and itís exactly the kind of tool I think Eve has been lacking for years. I canít count the number of times this would have come in handy since I started playing, in all areas. From small, tight knit wormhole ops, to major fleet engagements in 0.0. In places Iíve had to stand down or leave pilots stranded, this could have saved ships by contacting everyone I needed regardless of if they were logged in or not. Basically think of every single time youíve thought ďboy, I wish we had more XXX pilots onlineĒ, and here is a way to reach them.

Though still in beta, this project is already very smooth. What is really needed is pilots to give Kronus feedback on how you think we could do better, not just looking for bugs in the software (although certainly do keep an eye out for them), but also making suggestions on what would make this more attractive, both to the individual user and on a corp/alliance level. In return you will have the 10mil ISK credit to your account Kronus spoke of when this goes live.

I hope the rest of Eve finds this service as useful as I know I do.

-BBK

Drake Sanctrum
EveTech Logistics Division
Posted - 2011.03.09 01:04:00 - [5]
 

Well, I have to say, it's a pretty cool concept. I signed up and I actually got a text message to my phone to activate my account, neat system. I'm going to sign up with a second account of mine and test out messaging to myself, see how well it all works. So you have about 50 different carriers on there, what happens if someone wants to use it but their carrier isn't on there (if its a small phone company)?

Kronus Heilgar
Dark Orbit Media
Posted - 2011.03.09 19:35:00 - [6]
 

Good Question. Some carriers, mostly those in less-developed countries or those that are relatively small, simply do not have public SMS gateways, making it impossible to set up with the EVE-EAS system. However, there are many that do offer this service, but that we just have not entered into our database yet. There are a lot of carriers out there, and trying to keep track of them all is rather difficult.

So, if you're on a carrier that does not show up in the list, then just email us at [email protected] and we'll try to get your carrier added to the list ASAP. To make the process quicker, see if you can find out what your carrier's SMS gateway information is (fastest way may be to just call them and ask).

Ikki Phoenix
Gallente
United Imperial Fleet
Posted - 2011.03.13 05:25:00 - [7]
 

I would be interested in using this or at least testing it.
What are the fees involved?

Kronus Heilgar
Dark Orbit Media
Posted - 2011.03.16 08:16:00 - [8]
 

Alrighty, after a couple days of the site being down for an overhaul, everything's back up and running. There were some difficulties with certain carriers in regards to users needing to activate their Email-SMS Gateway on their end (usually done through your account on your carrier's website), so I have changed the carrier system slightly and have added a Wiki with pages for each carrier; whenever someone hits a roadblock and has to go through some funky stuff to get their carrier accepting the messages, they can type up some instructions and stick it on the wiki for those who follow to use. Ahh, collaboration.

In order to edit the Wiki pages, you must log in to the wiki (your credentials are the same as your EVE-EAS account).

In regards to the above question, the fees are now posted on the site ("Pricing" page). Please note that these prices are just a feeler, and could go either way depending on public response.

Zach Rivan
Posted - 2011.03.16 22:32:00 - [9]
 

I like the wiki, pretty cool. Must have been fun setting the auto-accounts up with the main page account creation, mediawiki's MD5 encrypted passwords are a bit of a bi*ch to work with when you use their salt system. Prices aren't bad, maybe scale them a little more for a bigger discount when you send lots?

Kronus Heilgar
Dark Orbit Media
Posted - 2011.03.17 18:50:00 - [10]
 

Yes getting the passwords to work was fun. Good times.

You are not the only person to have mentioned that, so I have more steeply scaled the prices (bigger discount at higher volumes). Om nom nom cheep messaging.

Kris One
Posted - 2011.03.17 20:09:00 - [11]
 

Althought i would have no use for this site, i gotta say this is a great idea and having looked around seems perfectly secure (web front is for sure)

Obviosuly some peeps might have issues with regards to personal mobiles, but from what i can see it all looks great.

One suggestion the pricing doesn't seem too clear.... the 1-4 texts is that texts to each mobile.. or 1-4 texts sent to the entire group?

an example.. say i have 5 people on my warning list.. would it charge 5 x x72mill (2nd tier) or because its just 1 list is it just 1 text (1x80mil)

apart from good luck with venture certainly seems good idea :)

good hunting and good luck

quygen
Minmatar
Acting Neutral
Posted - 2011.03.17 22:47:00 - [12]
 

Edited by: quygen on 17/03/2011 22:49:27
Shocked


NICE

And shockingly affordable Cool

edit: (to the dude above.. it's not m's, it's in k's

Kronus Heilgar
Dark Orbit Media
Posted - 2011.03.18 01:02:00 - [13]
 

@ Kris One: not sure whether you mean people might have issues giving out their personal mobile number, or whether their own carrier might have issues with the messaging. Both cases are potentially true, but it's important to remember that a) everything is encrypted and never accessed by anything other than internal code, and b)the wiki was specifically created to help handle set-ups with carriers who are tricky to work with.

@ quygen: I'm glad you like it. Now you just need to sign up for an account and help test/use it ;).

Helios Aethon
Caldari Provisions
Posted - 2011.03.20 18:30:00 - [14]
 

So explain these "upcoming features". I may be interested in getting my alt toon's alliance set up on here if these new features work out.

Kronus Heilgar
Dark Orbit Media
Posted - 2011.03.20 19:00:00 - [15]
 

A bug has been found and REPAIRED, which was causing the carriers drop-down list to not show up on the registration page while using certain poorly-constructed web browsers (that's right IE... I'm looking at you).

All fixed now, enjoy.

Helios, I'm just writing up a blurb about the new features, I'll explain them more in my next post.

598ndy
Posted - 2011.03.24 08:03:00 - [16]
 

Originally by: Kronus Heilgar
up on the registration page while using certain poorly-constructed web browsers (that's right IE... I'm looking at you).



I host about 50 websites and 93% of my visitors are using IE.
It may be crap, but it sure is dominant.

I have to question your decision to use a different browser in your testing than the vast majority of your users when designing stuffs.

On a completely different note - nice idea, and well put together.

LtCol RTButts
APEX ARDENT COALITION
Posted - 2011.03.24 08:34:00 - [17]
 

Originally by: BeanBagKing
Iím proud to say Iím the person who first introduced this idea to Kronus when he was looking for an Eve project. Heís taken the vision I had on paper and though a lot of hard work, turned it into a reality, and itís exactly the kind of tool I think Eve has been lacking for years. I canít count the number of times this would have come in handy since I started playing, in all areas. From small, tight knit wormhole ops, to major fleet engagements in 0.0. In places Iíve had to stand down or leave pilots stranded, this could have saved ships by contacting everyone I needed regardless of if they were logged in or not. Basically think of every single time youíve thought ďboy, I wish we had more XXX pilots onlineĒ, and here is a way to reach them.

Though still in beta, this project is already very smooth. What is really needed is pilots to give Kronus feedback on how you think we could do better, not just looking for bugs in the software (although certainly do keep an eye out for them), but also making suggestions on what would make this more attractive, both to the individual user and on a corp/alliance level. In return you will have the 10mil ISK credit to your account Kronus spoke of when this goes live.

I hope the rest of Eve finds this service as useful as I know I do.

-BBK



those features are great for psychologic warefare, yes :) mankind had this features ages ago implementet and it was often only a horror. i think you will love the features when your oppenent realize that you use a tool for attack notifications. not really hard to attack a POS every hour over weeks in several systems.

i hope IC will enjoy using it :)

Lord's Prophet
Totally Abstract
O X I D E
Posted - 2011.03.24 08:38:00 - [18]
 

A nice concept, and good pricing, but the least you could do is provide a guarantee in the terms and conditions that EAS will not share personal data with 3rd parties... sure you have the clause about malicious hackers getting it but nothing to say you won't freely give it out either...

Ariz Black
Posted - 2011.03.24 18:06:00 - [19]
 

Originally by: 598ndy
I host about 50 websites and 93% of my visitors are using IE.
It may be crap, but it sure is dominant.
how many of those websites are related to games though? gamers tend to be more up to speed with what's good and what's not, and would probably be a much smaller fraction of eve players using IE

Ofcourse IM anAlt
Posted - 2011.03.26 11:07:00 - [20]
 

i smell GOONS. am i alone in this thinking??

Kronus Heilgar
Dark Orbit Media
Posted - 2011.04.15 01:38:00 - [21]
 

Arrow Dominant or not, the IE bug was fixed and is all good now.
Arrow Lord's Prophet, you are very much correct, I will add that to the terms of service and the privacy page.
Arrow Not sure what you mean "Ofcourse IM anAlt", are you saying it will be used by goons or that you think I am a goon? The former I am perfectly alright with, the more users the better, the latter is false. I am not, nor are any of my alts, nor will any of them EVER be, a Goon.

Kronus Heilgar
Dark Orbit Media
Posted - 2011.04.16 18:37:00 - [22]
 

I think it is officially time for this thread to be placed at the top of the list. Yes, yes I do think it is.

Kronus Heilgar
Dark Orbit Media
Posted - 2011.04.20 15:16:00 - [23]
 

As we are soon to be entering a stage where I have significantly more free time, I am taking suggestions on what to implement/modify/update/improve on the site. If you have any suggestions on what you would like to see, please post here or mail me in-game.

Kronus Heilgar
Dark Orbit Media
Posted - 2011.04.21 15:29:00 - [24]
 

UPDATE: a bug has been found and repaired that caused difficulties with anyone with the carrier "Meteor" in Ireland. Everything now works properly.

NOTE: small bugs like these can very easily be fixed, as long as we hear about them. It's impossible for us to test hundreds of different carriers alone, we need feedback!

MasterChief351
Gallente
Atlas Research Group
Posted - 2011.07.06 09:32:00 - [25]
 

Originally by: Kronus Heilgar
UPDATE: a bug has been found and repaired that caused difficulties with anyone with the carrier "Meteor" in Ireland. Everything now works properly.

NOTE: small bugs like these can very easily be fixed, as long as we hear about them. It's impossible for us to test hundreds of different carriers alone, we need feedback!


thats was so me that found it :-p But when i wanted to test it again the Sites down in Protest! ARGHHHHHHHHHHHHHHHugh


 

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