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blankseplocked Hi CCP, do you read the "I cancelled my account because..." notes?
 
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Mors Sanctitatis
Posted - 2011.02.21 23:51:00 - [1]
 

I'm just curious- where do the notes go and who reads them when you cancel an account and write a note for you? I'm talking about the 'exit interview' if you will when you close an account.

Every time I close yet another of my accounts (I've closed seven of them so far) I keep writing the same reasons over and over again in the hope that someone might read it and improve the game in such a fashion that it will be worth coming back to play.

So it got me to wondering: where do those notes go? Who reads them? Do they matter? Does CCP care?

Currently my friends and I have cancelled over two dozen subscriptions in total in the last few months or so. Every time we collectively write pretty much the same thing in the box. All the friends that I know of that have quit completely or cancelled the majority of their subscriptions are players like myself- long time players of five years or more that don't really find much new in the way of game balance changes, ship improvements or new ships to play with in PVP.

So, does anyone of any importance ever read those notes?

Ai Shun
Caldari
Posted - 2011.02.22 00:03:00 - [2]
 

Hmm. All of that rambling (Why CCP, WHY?!!!!) is essentially a direct question to CCP with no real invitation for discussion. This would seem like a better fit to a petition or perhaps even some direct customer service interaction if you wanted actual information.

So is this only a thingly disguised emo rage quit?

Nova Fox
Gallente
Novafox Shipyards
Posted - 2011.02.22 00:03:00 - [3]
 

... why are you quitting? or is it something you consider entirely too silly to post, let alone something we generally consider part of the game like you getting ganked maybe?

Feligast
Minmatar
GoonWaffe
Goonswarm Federation
Posted - 2011.02.22 00:05:00 - [4]
 

INB4L4 no content. AIDS/10 for non-veiled "look at meeeeee" thread.

Niccolado Starwalker
Gallente
Shadow Templars
Posted - 2011.02.22 00:05:00 - [5]
 

Originally by: Mors Sanctitatis
I'm just curious- where do the notes go and who reads them when you cancel an account and write a note for you? I'm talking about the 'exit interview' if you will when you close an account.

Every time I close yet another of my accounts (I've closed seven of them so far) I keep writing the same reasons over and over again in the hope that someone might read it and improve the game in such a fashion that it will be worth coming back to play.

So it got me to wondering: where do those notes go? Who reads them? Do they matter? Does CCP care?

Currently my friends and I have cancelled over two dozen subscriptions in total in the last few months or so. Every time we collectively write pretty much the same thing in the box. All the friends that I know of that have quit completely or cancelled the majority of their subscriptions are players like myself- long time players of five years or more that don't really find much new in the way of game balance changes, ship improvements or new ships to play with in PVP.

So, does anyone of any importance ever read those notes?


If you have played for 5+ years with 7+ accounts and just recently learned that this game aint for you I think you have other things to worry about than eve.


Darth Mustache
Viziam
Posted - 2011.02.22 00:11:00 - [6]
 

Can I have your stuff ?

TravisWB
Posted - 2011.02.22 00:21:00 - [7]
 

You have more that seven accounts to a mmo game that you have played for more than five years and you are surprised that NOBODY cares what you think?

You really need to think about the direction of your RL.

Maybe actually go out of doors sometime?


Kengutsi Akira
Posted - 2011.02.22 00:22:00 - [8]
 

yes, and then they lock the thread
ibtl

Redloc
Posted - 2011.02.22 00:30:00 - [9]
 

This guy just wants to know if his feedback is read for a product that he's obviously paid a lot of money for, and you guys just can't wait to chew him out. Well how about having a little sense of community. This guy might be considered "whining" by some, but it seems this day you can't voice anything without a hundred people jumping all over you for it. Some of you even went so far as to insult him in RL and tell him to get his RL affairs in order. What the hell is that? OP just wanted to know that the people he's paid a few hundred dollars to give a **** about the game they created. I think its a legitimate post. Is it really worth the small ego boost or whatever you get to insult him? Why not post something constructive in some other thread or not post anything at all, if all you're going to say is "Eve isn't for you I can't believe you have not figured it out lately'.

Anytime someone makes the smallest criticism about EvE gets tons of posts that are like "omg this game isn't for you! You are the weak and needy and stop whining!"


Space is cold and unforgiving. That doesn't mean that your pilot always has to be!

Kengutsi Akira
Posted - 2011.02.22 00:32:00 - [10]
 

Originally by: Redloc
This guy just wants to know if his feedback is read for a product that he's obviously paid a lot of money for, and you guys just can't wait to chew him out. Well how about having a little sense of community.


um... welcome to eve where your sensibilities are a liability

Fkn Arson
0ne Percent.
Posted - 2011.02.22 00:34:00 - [11]
 

Originally by: Kengutsi Akira
Originally by: Redloc
This guy just wants to know if his feedback is read for a product that he's obviously paid a lot of money for, and you guys just can't wait to chew him out. Well how about having a little sense of community.


um... welcome to eve where your sensibilities are a liability


I'm so stealing that for future use, thanks, I'll give you credit.... probably.

As for the OP, list the reasons you quit, at least then we'd have good reasons to tell ya to HTFU.

BTW, HTFU. I didn't say we NEED those reasons.

- Arson

TravisWB
Posted - 2011.02.22 00:48:00 - [12]
 

People that have that many accounts are not paying any money to play eve.

You can buy plex with nothing but isk, Real money is not needed.

Multi>3 account users are either bots or people with no life outside of EVE.

So don't kid yourself, a 7+ account player is likely not paying anything to play this game.

Yet somehow they feel the need to whine.

Derelicht
Posted - 2011.02.22 00:53:00 - [13]
 

I'll answer for them, shall I?

No.

Klandi
Consortium of stella Technologies
Posted - 2011.02.22 01:12:00 - [14]
 

Originally by: TravisWB
People that have that many accounts are not paying any money to play eve.
You can buy plex with nothing but isk, Real money is not needed.
Multi>3 account users are either bots or people with no life outside of EVE.
So don't kid yourself, a 7+ account player is likely not paying anything to play this game.
Yet somehow they feel the need to whine.


Feel the need to comment on this one.

I had 4 accounts because I wanted to experience more of Eves breadth. I wanted to be a good miner (1) then I was seeing the need to haul my stuff (2) found I had to protect myself and I needed to continue training my other toons in their own professions so another one came along to fill that role and then I found I wanted a supercap pilot and that required another account..4th

Whether or not I was paying isk or money for this is irelevant - I paid as did the op.

But you also pay in time. Friendships take time and they are good times.

Eve goals take time. If you doubt me try producing caps...

PvP takes time (especially the 60 jump roam where everyone docks up)

And then there is the adrenaline when you get into a good fight, with the extreme annoyance of a heavy lag session when everyone wants in on that titan/supercap kill.

I have had a great time in Eve. And that requires payment. Time and money

So Mr TravisWB, what currency do you use?

Internet White Knight
Posted - 2011.02.22 01:13:00 - [15]
 

What would make you feel better?

[1] "No, those forms are just to make you feel like we care."

[2] "Yes, but the things you want changed are things everyone else (well, we) think are awesome so you can get stuffed."

Wet Ferret
Posted - 2011.02.22 01:16:00 - [16]
 

Originally by: TravisWB
People that have that many accounts are not paying any money to play eve.

You can buy plex with nothing but isk, Real money is not needed.

Multi>3 account users are either bots or people with no life outside of EVE.

So don't kid yourself, a 7+ account player is likely not paying anything to play this game.

Yet somehow they feel the need to whine.


I hear ISK takes no time to earn and furthermore that time has no value anyway so it wouldn't matter if it did.

Actually, I'm pretty sure I want the ten seconds back that I spent reading the presumptuous and ignorant crap you just spewed.

Khamelean
Posted - 2011.02.22 01:45:00 - [17]
 

Originally by: Mors Sanctitatis
I'm just curious- where do the notes go and who reads them when you cancel an account and write a note for you? I'm talking about the 'exit interview' if you will when you close an account.

Every time I close yet another of my accounts (I've closed seven of them so far) I keep writing the same reasons over and over again in the hope that someone might read it and improve the game in such a fashion that it will be worth coming back to play.

So it got me to wondering: where do those notes go? Who reads them? Do they matter? Does CCP care?

Currently my friends and I have cancelled over two dozen subscriptions in total in the last few months or so. Every time we collectively write pretty much the same thing in the box. All the friends that I know of that have quit completely or cancelled the majority of their subscriptions are players like myself- long time players of five years or more that don't really find much new in the way of game balance changes, ship improvements or new ships to play with in PVP.

So, does anyone of any importance ever read those notes?


Could it simply be that CCP doesn't see the game the way you do. You want it to be a certain way, CCP wants it to be another way. Seems to me that if a company is producing a product that you don't like, you should stop paying for said product.

TimMc
Brutal Deliverance
Gypsy Band
Posted - 2011.02.22 02:04:00 - [18]
 

Anyone with more than 3 accounts has serious social problems and should be closing their accounts.

Seriously I got enough with just 2.

Estel Arador
Posted - 2011.02.22 02:13:00 - [19]
 

I recently got an email which referred to the reason I filled out when I closed an account.

Quote:
We see that you gave real life issues as a reason for canceling your subscription. We know that real life issues can sometimes interfere with the time and ability to play a game like EVE Online. We would like to point out to you that your character will remain on our server, making it easy for you to return whenever you are ready. We appreciate your time spent in the EVE universe and hope that we will see you in the future.


2 days later I got the 5-day reactivation offer.

TravisWB
Posted - 2011.02.22 02:20:00 - [20]
 

Some of you apparently need a clue.

Playing Eve is a sort of amusing way to waste time.

Thinking that the TIME you INVESTED to BUY PLEX with ISK has a VALUE is freaking ludicrous.




Ai Shun
Caldari
Posted - 2011.02.22 03:40:00 - [21]
 

Originally by: Nova Fox
... why are you quitting? or is it something you consider entirely too silly to post, let alone something we generally consider part of the game like you getting ganked maybe?


I suspect, from his OP it is related to this:

Originally by: OP
long time players of five years or more that don't really find much new in the way of game balance changes, ship improvements or new ships to play with in PVP

Nina Mercedez
Posted - 2011.02.22 04:26:00 - [22]
 

Originally by: TimMc
Anyone with more than 3 accounts has serious social problems and should be closing their accounts.

Seriously I got enough with just 2.


TimMc has ruled on this one.

Thanks for clearing that up, man.

00383988003
Posted - 2011.02.22 05:41:00 - [23]
 

Originally by: TimMc
Anyone with more than 3 accounts has serious social problems and should be closing their accounts.

Seriously I got enough with just 2.


TimMc,
Are you saying you can't handle more than 2 accounts? You really shouldn't be playing Eve.

Alpheias
Euphoria Released
HYDRA RELOADED
Posted - 2011.02.22 06:11:00 - [24]
 

Originally by: TimMc
Anyone with more than 3 accounts has serious social problems and should be closing their accounts.

Seriously I got enough with just 2.


You should seek counseling and perhaps therapy, if you have enough social problems with just two.


 

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