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Flamehaired Death
Posted - 2010.06.24 16:22:00 - [271]
 

Edited by: Flamehaired Death on 24/06/2010 16:23:53
Originally by: Estel Arador
Edited by: Estel Arador on 24/06/2010 15:09:25
Is it me or is the forum missing posts made during the (short) time the forum was up yesterday?

Perhaps CCP can import the lost posts from eve-search.com? Razz


Edit: Ironically and awesomely, CCP's link on the front page to an information thread leads to this thread about lost posts Razz
Originally by: Setertius
neat feat, the frontpage "TQ downtime" link leads here, seems they are re-using thread ids already...Shocked



Yeah I am betting that the SAN issue was swapping data to the wrong disks and corrupted some databases. While CCP is fairly good especially with software they lack that last bit of polish that would make them truly great professionals at server and network administration. So I am also betting that they somehow lack the ability to do a quick full restore to right before the change. Unfortunately it seems "fly by the seat of your pants" for big changes is CCP's IT weakness.


IMHO the actual change should have only been a matter of load the most current data. If CCP was totally professional about such a major change, everything should have been loaded, configured, and tested on this new hardware setup with software and data from 1-3 days ago before attempting the change.

I realize CCP might have wanted to reuse some items from the old setup. But most computer hardware vendors will lend extra hardware or allow free swapping for a short time changeover period if you are not replacing everything. And if vendors wouldn't cough up missing hardware for the new setup for free...CCP could have rented or leased or paid a small fee for exchanging hardware tied up in the old configuration for new hardware.

CCP is just lucky that their product is so much better than competitors that CCP can count on a captive audience.




CaptainLonestar
Posted - 2010.06.24 16:24:00 - [272]
 

ughStop with the wining, nagging, and the *****ing! What will they work harder and fast to shut you up? NO! Its just a game people just a game its for entertainment. While you all have entertained me for the last hour while read all the post, I actually found some information on whats going on with CCP and TQ move! Read This post

http://www.eveonline.com/devblog.asp?a=blog&bid=769

ughAfter reading that I tip my hat at the CCP that's some pretty heavy **** man. Not every one on here is lame. So I apologize on behave of all those lame people we are sorry for the inconvenience to those people who work hard maintaining this wonderful game full of hours of entertainment for less than on trip to the movies.

Trolling removed and please do not evade the profanity filter. Zymurgist

Ariana Nova
Posted - 2010.06.24 16:29:00 - [273]
 

If our opinion mattered we wouldn't be posting here.

So I will grin and bear it because I have to.

I take no pleasure in my fellow gamers misery, I feel your pain as my X president would say.

We share a common addiction to the best MMO out there...So I wish them (CCP) Godspeed..with the emphasis on speed.Very Happy


Rhaegar Thrax
Gallente
Militaris Industries
Fatal Ascension
Posted - 2010.06.24 16:29:00 - [274]
 

So, Eve is online again? Nice, but first I want pancakes with ice Smile

Everybody have fun with internet spaceships, I'll see you later

Braetac Toric
Posted - 2010.06.24 16:31:00 - [275]
 

It's not about whining... it is about principle.... don't miss your offline window by 30 freakin hours.

BTW... that post... they need to update it to say this is what June 23 and 24th should look like.

FullNelson Mandella
Posted - 2010.06.24 16:31:00 - [276]
 

Howdy CCP,

Do you gents need a hand?

I propose that you create a forum in which you could ask technical questions and receive ideas and insight from your players. A fair number of us are SEs, DBAs, and technologists.

It just seems like you (CCP) are constantly operating at the edge of your abilities and could use all the (free) help you can get.

Frank

Ranger 1
Amarr
Ranger Corp
Posted - 2010.06.24 16:41:00 - [277]
 

Originally by: manidu
Edited by: manidu on 24/06/2010 15:37:52
EULA 12.
[...]
# While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.


You all agreed to this when you created your account. Didn't read it? Your own fault. Now stop complaining about DT, would you? ;)

EDIT: This also means you cannot claim any reimbursement for that downtime! If we get one, it's only because of CCP's goodwill, and I wouldn't give us one after reading all this whining... Rolling Eyes


This pretty much spells it out people.

That being said, CCP has in the past given a free day when a downtime has unexpectedly run long or a severe bug has surfaced after an upgrade/expansion. However, that was completely at their discretion and they were under no obligation to do so.

By the way, when they say it is always a good idea to set a long skill before an upgrade/expansion they mean it. People who get their panties in a bunch over a few hours of skill training lost tend to make me laugh anyway... although I shouldn't (obsesive/compulsive behavior isn't a joking matter).

Shurikane
Posted - 2010.06.24 16:44:00 - [278]
 

Originally by: CCP
In gratitude for your patience, we will give an extra pool of skillpoints to all accounts (paying and trial) that were active at the beginning of this downtime, on one character per account. This skillpoint pool will be appropriately sized for the downtime time frame, universal across all accounts regardless of character attributes/implants and may be applied as each player wants.


Lost time reimbursed. Enjoy! Cool

Jak daYakMaker
Posted - 2010.06.24 16:52:00 - [279]
 

Originally by: Shurikane
Originally by: CCP
In gratitude for your patience, we will give an extra pool of skillpoints to all accounts (paying and trial) that were active at the beginning of this downtime, on one character per account. This skillpoint pool will be appropriately sized for the downtime time frame, universal across all accounts regardless of character attributes/implants and may be applied as each player wants.


Lost time reimbursed. Enjoy! Cool


Cheers......CCP Got it right.....I feel so better already....I guess I will come in off the window ledge.....lol.....

Estel Arador
Posted - 2010.06.24 16:54:00 - [280]
 

Well I guess 3 on-topic posts is better than the worst-case scenario. Smile

Any forum mod who explains where the posts went (or who ate them) has my permission to lock this thread.

Karhig Duruckhai
Caldari
Brosefs
Posted - 2010.06.24 16:56:00 - [281]
 

SO was i just asleep at the wheel? didnt know there was gonna be a downtime. /facepalm

Van Flyhight
Selectus Pravus Lupus
Transmission Lost
Posted - 2010.06.24 17:04:00 - [282]
 

Originally by: CCP
In gratitude for your patience, we will give an extra pool of skillpoints to all accounts (paying and trial) that were active at the beginning of this downtime, on one character per account. This skillpoint pool will be appropriately sized for the downtime time frame, universal across all accounts regardless of character attributes/implants and may be applied as each player wants.


Like I said on my corp forums: I'll take it, thank you very much!


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