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blankseplocked @CCP GM: Asking for a response on this
 
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Psychotic Maniac
Caldari
Head Shrinkers
Posted - 2010.06.20 11:17:00 - [91]
 

Originally by: Frug
Originally by: Psychotic Maniac
Gonna contact an attorney and find out if I have a case.


Please record this conversation and share it with us. The rest of us could use a laugh.

I'm talking class action here and it's nothing to laugh about.
I'll make sure not to include you on the list.
Plus, I don't think any info./conversations will be made public until the case is closed.
Even then if a settlement is made I'm sure part of that settlement would be to keep lips sealed.

Halcyon Ingenium
Caldari
Bene Gesserit ChapterHouse
Sanctuary Pact
Posted - 2010.06.20 11:53:00 - [92]
 

Originally by: Psychotic Maniac
Originally by: Frug
Originally by: Psychotic Maniac
Gonna contact an attorney and find out if I have a case.


Please record this conversation and share it with us. The rest of us could use a laugh.

I'm talking class action here and it's nothing to laugh about.
I'll make sure not to include you on the list.
Plus, I don't think any info./conversations will be made public until the case is closed.
Even then if a settlement is made I'm sure part of that settlement would be to keep lips sealed.


Which means win, loose, or do nothing because your full of ****, you win! Rolling Eyes

Tekota
The Freighter Factory
Posted - 2010.06.20 12:01:00 - [93]
 

Originally by: Psychotic Maniac
Originally by: Frug
Originally by: Psychotic Maniac
Gonna contact an attorney and find out if I have a case.


Please record this conversation and share it with us. The rest of us could use a laugh.

I'm talking class action here and it's nothing to laugh about.
I'll make sure not to include you on the list.
Plus, I don't think any info./conversations will be made public until the case is closed.
Even then if a settlement is made I'm sure part of that settlement would be to keep lips sealed.


I take it you're quitting Eve then? As continuing to play would surely constitute a continued acceptance of the game experience? In that case, all that remains is the question of your stuff.....

Gnulpie
Minmatar
Miner Tech
Posted - 2010.06.22 19:43:00 - [94]
 

Originally by: GM Grimmi
One of the resulting problems was the revival of ships that had been killed during the fight, including a few super-capitals. We want to clarify that this was due to database issues ... This matter is still being investigated and further information will be forthcoming when available.


So ... almost one week passed.

Any results from your investigation? You promised further information as soon as they are available.


Are the 6 titans still in game despite being destroyed earlier? Were they at least put into custody for the time of the investigation?

Manfred Sideous
Body Count Inc.
Pandemic Legion
Posted - 2010.06.22 21:15:00 - [95]
 

WTB forthcoming information. Or can we just throw this into the can as " Titangate " ?


RedLion
Caldari
State Constructions
Posted - 2010.06.22 21:58:00 - [96]
 

The question should be:
Were the titans cynoed out of system by players.

If the answer is yes, then let the titans stay in game.

If they managed to exploit out after being tackled or w/e. then remove the titans.

Simple criterias, unbiased.

RedLion
Caldari
State Constructions
Posted - 2010.06.24 22:33:00 - [97]
 

still curious

Spurty
Caldari
V0LTA
VOLTA Corp
Posted - 2010.06.24 22:50:00 - [98]
 

To err, that is only human.

To make a huge **** up that breaks the universe, that takes a computer .

Fortunately, humans will always be needed to clean up the mess.

Only thing I care to see is consistency dealt out by ccp.

Namira Sable
Minmatar
Pator Tech School
Posted - 2010.06.24 23:43:00 - [99]
 

Perhaps CCP should make it policy to publicly state all supercapital reimbursements in a convenient thread to end the speculation and frustration.

Huhni
Posted - 2010.06.25 03:34:00 - [100]
 

BUMP waiting for update from CCP, we still havnt forgotten. Even with free skill points and ships coming, the NC deserve to lose those ships, as the ppl attacking them lost many ships in the process... when will this get resolved how much use are they getting out of those ships...

Rana Tekkren
Native Freshfood
Posted - 2010.06.25 04:09:00 - [101]
 

Originally by: Huhni
BUMP waiting for update from CCP, we still havnt forgotten. Even with free skill points and ships coming, the NC deserve to lose those ships, as the ppl attacking them lost many ships in the process... when will this get resolved how much use are they getting out of those ships...


Nar the killmails should be deleted as those SC's jumped out...

Huhni
Posted - 2010.06.25 16:31:00 - [102]
 

fine the SCs jumped out, so what about all the ppl who spent time shooting the "SCs that jumped out" and subsequently lose their ships in the process? will they all get their ships refunded for shooting at a target that wasnt even supposed to be there? and wasting their time and money trying to take down titans that were already out of system? doesnt seem fair to the people who set the trap and risked their ships and assets to kill ships that were not there.

RedLion
Caldari
State Constructions
Posted - 2010.06.25 16:59:00 - [103]
 

yes everyone who lost a ship in that system that day should be reimbursed or w/e.

Batolemaeus
Caldari
Free-Space-Ranger
Morsus Mihi
Posted - 2010.06.25 17:03:00 - [104]
 

Originally by: RedLion
yes everyone who lost a ship in that system that day should be reimbursed or w/e.


Actually, anyone involved in such a fight should be reimbursed. If ccp can't even support fights that were previously absolutely no problem, they should reimburse everyone and reset everything. The Atlas titan that blackscreened, all the fleets that got slaughtered when they jumped into an outnumbered enemy fleet, everyone.

And this is probably also why gms openly declared not to offer any customer support for 0.0 players involved in pvp..

Gnulpie
Minmatar
Miner Tech
Posted - 2010.06.28 15:10:00 - [105]
 

Originally by: Gnulpie
Originally by: GM Grimmi
One of the resulting problems was the revival of ships that had been killed during the fight, including a few super-capitals. We want to clarify that this was due to database issues ... This matter is still being investigated and further information will be forthcoming when available.


So ... almost one week passed.

Any results from your investigation? You promised further information as soon as they are available.


Are the 6 titans still in game despite being destroyed earlier? Were they at least put into custody for the time of the investigation?


Two weeks passed now since GM Grimmi's promise to inform us about the 6 titans.

Are they still in game?
Will they be removed? Will they stay in game?

Pretty disappointing to hear nothing at all. Same old strategy to brush unpleasant things under the carpet and hope that it will be forgotten and silenced up?

Mitsune Konno
Posted - 2010.06.28 17:04:00 - [106]
 

Originally by: Gnulpie
Originally by: Gnulpie
Originally by: GM Grimmi
One of the resulting problems was the revival of ships that had been killed during the fight, including a few super-capitals. We want to clarify that this was due to database issues ... This matter is still being investigated and further information will be forthcoming when available.


So ... almost one week passed.

Any results from your investigation? You promised further information as soon as they are available.


Are the 6 titans still in game despite being destroyed earlier? Were they at least put into custody for the time of the investigation?


Two weeks passed now since GM Grimmi's promise to inform us about the 6 titans.

Are they still in game?
Will they be removed? Will they stay in game?

Pretty disappointing to hear nothing at all. Same old strategy to brush unpleasant things under the carpet and hope that it will be forgotten and silenced up?

The really silly thing is that those ghost ships have gotten or been involved in getting a bunch of kills. So even if by some miracle, CCP decided to take them back, which i'm almost positive now, they won't, it will lead to more confusion and frustration from those who have lost ships to this epic fail by CCP.

Kuar Z'thain
Amok.
Goonswarm Federation
Posted - 2010.07.01 15:14:00 - [107]
 

Originally by: GM Grimmi
During the fleet-battle in 6NJ8-V on June 16th server performance was adversely affected by load issues. One of the resulting problems was the revival of ships that had been killed during the fight, including a few super-capitals. We want to clarify that this was due to database issues, which are still under investigation the ships were NOT returned by GameMasters. This matter is still being investigated and further information will be forthcoming when available.

We didn't forget, CCP. Have you?

SXYGeeK
Gallente
do you
Posted - 2010.07.01 15:46:00 - [108]
 

CCP has always maintained no reimbursements policy for large fleet fights.
they are taking a hands off approach because as many have pointed out if they where to start making adjustments after the fact like reimbursements or removing the duplicate loot, or removing the duplicate ships they would have a cascading mess.

unfortunately the answer is, lag happened, stuff got weird, they're trying to help if from happening again, but what is is is.

Ioci
Gallente
Space Mermaids
Posted - 2010.07.01 16:30:00 - [109]
 

Who needs Cap ship assembly arrays?
Just lagg out your own space in blue fleets, start jumping all over hells creation and board the duplicates.

titanalt
Posted - 2010.07.01 16:36:00 - [110]
 

Posting in a CCP hope they can sweep this under the rug and it will go away thread.

Tom Sasaki
Posted - 2010.07.01 16:41:00 - [111]
 

Edited by: Tom Sasaki on 01/07/2010 16:41:34
Edited by: Tom Sasaki on 01/07/2010 16:41:15
Originally by: SXYGeeK
CCP has always maintained no reimbursements policy for large fleet fights.
they are taking a hands off approach because as many have pointed out if they where to start making adjustments after the fact like reimbursements or removing the duplicate loot, or removing the duplicate ships they would have a cascading mess.

unfortunately the answer is, lag happened, stuff got weird, they're trying to help if from happening again, but what is is is.

Which explains the titan PL got reimbursed and the way the majority of lost NC capitals magically respawn.


While none of this happens to people hostile to you, to me it just looks like a smarter version of T20 aligned with the north.

Gnulpie
Minmatar
Miner Tech
Posted - 2010.07.01 21:03:00 - [112]
 

Originally by: SXYGeeK
CCP has always maintained no reimbursements policy for large fleet fights.
they are taking a hands off approach because as many have pointed out if they where to start making adjustments after the fact like reimbursements or removing the duplicate loot, or removing the duplicate ships they would have a cascading mess.

unfortunately the answer is, lag happened, stuff got weird, they're trying to help if from happening again, but what is is is.




Oh yes, suuuuuuure.

The normal procedure though is to remove the stuff from game as soon as some irregularities are known and then invest it. And when investigation is finished and conclusion is that all is okay, then the items are released and given back.

Not this time. This time it is SIX titans and couple of motherships. Just like that.

And it isn't the first time that the NC did profit from strange GM decisions contradicting their otherwise strict policy of not reimbursing ships in fleet fights.

Is it first necessary that the gaming mags make a big bahoo about this before CCP gives us the promised answers? I thought these times would have been over. Rolling Eyes

GM Grimmi

Posted - 2010.07.02 15:04:00 - [113]
 

Here is an update regarding events which occurred during a large fleet engagement in 6NJ8-V which took place on June 16th.

Some ships were destroyed during the engagement, yet they also managed to jump to safety. This resulted in the ships reappearing in-game some time after they were destroyed. Our server-side logs represent both of the aforementioned circumstances and the final outcome was that the ships remained in game with the modules which were destroyed along with them despite kill reports being sent out showing their destruction. Modules moved to wrecks upon the ships' destruction were not duplicated, and the owners of the ships received insurance payouts for the losses. No game masters or CCP staff for that matter were involved with the revival of the ships in any way.

The underlying issue has been examined and improvements implemented that should prevent similar situations in the future.

Regarding fleet-battle reimbursement and GM intervention in them in general, we have been down that road before and it's not the way to go. This has been discussed in much detail and the consensus is that it is best to simply stay well clear of messing with fleet-battles; this fleet engagement is no exception and we will remain consistent in this stance. We will not be passing judgment on what should have happened during this battle nor alter the outcome in any way.

alittlebirdy
Posted - 2010.07.02 15:14:00 - [114]
 

Originally by: GM Grimmi
During the fleet-battle in 6NJ8-V on June 16th server performance was adversely affected by load issues. One of the resulting problems was the revival of ships that had been killed during the fight, including a few super-capitals. We want to clarify that this was due to database issues, which are still under investigation the ships were NOT returned by GameMasters. This matter is still being investigated and further information will be forthcoming when available.

Translation, we REALLY f-ed the servers up, but we got you your unplayable expansions every 6 months!

PI > server crashing, ship respawning, wtf, lag

Psychotic Maniac
Caldari
Head Shrinkers
Posted - 2010.07.02 15:20:00 - [115]
 

Thanks for clarification.

ccp doesn't reimburse for lost ships due to their poor coding and lack of terrabytes they're running with which results in black screen, lag, etc...

Glad I sold my cap trained chars.

sad, very sad that you don't have any solution. even if that soloution requires you to do you job and pay for the loses. I mean is it really that hard to do your job instead of ignore ****ed off players that lost 1b+ isk?

Trianna Holepuncher
Posted - 2010.07.02 15:29:00 - [116]
 

Soo.... the NC gets to keep the ships they found and the other guys get to keep the killmails?

WIN-WIN!






Rolling Eyes

Khors
El Barco Pirata
Posted - 2010.07.02 15:35:00 - [117]
 

So you supposedly fixed the error that caused this but didn't clean up either km's or the respawned ships? So you basically just closed the case with "we wont touch this, hope it doesn't happen again"?

Elle L'Zute
Posted - 2010.07.02 16:28:00 - [118]
 

Edited by: Elle L''Zute on 02/07/2010 16:28:41
*facepalm*

NAP'd mega fleets are so awsome...




Ryel Theon
Take A Wish Foundation
Posted - 2010.07.02 16:29:00 - [119]
 

Originally by: Khors
So you supposedly fixed the error that caused this but didn't clean up either km's or the respawned ships? So you basically just closed the case with "we wont touch this, hope it doesn't happen again"?


Well do you expect them to do? They ended up with a situation where the only data they have shows them both jumping out safely and being destroyed. You expect them to arbitrarily decide "This one made it out, revoke the killmail. This one died, take the ship."?

TBH there's not much else they could do than let things stand as is because the alternative arbitrarily screws someone on one side or the other.

I do hope, though, that CCP will detail a little bit more about the technical side of the problem, what's being done to address it, and when the fix will be live on TQ.

Batolemaeus
Caldari
Free-Space-Ranger
Morsus Mihi
Posted - 2010.07.02 16:59:00 - [120]
 

Originally by: GM Grimmi

The underlying issue has been examined and improvements implemented that should prevent similar situations in the future.



They just immediately blackscreen and can never engage jump while the cluster moves as many logs to /dev/null as possible to erase any evidence? Rolling Eyes
Your refusal to support Eve is stunning.


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