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blankseplocked Tranquility and market issues post downtime Friday, 07 May
 
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Marcus Vorenius
Caldari
Task Force 42
Posted - 2010.05.07 15:04:00 - [151]
 

Originally by: Yuda Mann
Originally by: Marcus Vorenius
Washell Olivaw quote: "Because having every employee on bug fixing and stability isn't (cost) effective. It's the principle of diminishing returns"

LOL - I'm a paying customer .. I don't give a hoot about their internal priorities :)

You're a paying customer that can't read a EULA.


nope - I'm a paying customer that don't read EULA's by definition :)

Traspace
Caldari
School of Applied Knowledge
Posted - 2010.05.07 15:04:00 - [152]
 

Edited by: Traspace on 07/05/2010 15:06:24
Originally by: Ban Doga
Originally by: Attila Hellsfury
This is funny, i realized that when this happens you loose also time from you account (play time, when you check your account info by the subscription details the time still runnig but the server not. So some ammount of your payment is gone for nothing.


Did you consider to stop sleeping?
The subscription clock is also ticking at night and you could spend more time online...


Why would anyone with this argument actually stop to think how stupid it is?

Are any of the following considered:
-Sleep
-Vacation
-Time you spend at work
-Time you're watching tv
-Time spent, god forbid, away from their computers?

It's 14.95$USD/30Days

Break that down

0.49$/Day
0.02$/Hour

Abouts...If I did my math wrong, bite me I haven't had my coffee

So this adventure of the servers being down 4 or so hours is what 15 cents at most? booo hooo go clean your couch

Edit: added wrong.....*sips coffee*

Ban Doga
Posted - 2010.05.07 15:05:00 - [153]
 

Originally by: Avalon Ranger
Edited by: Avalon Ranger on 07/05/2010 15:00:31
I understand that issue can arises and if this continued for, say, 24 hours then I would also be joining the band wagon to ask for some form of compensation.

However.

Rather than whining about it and saying it's not acceptable when we all know mistakes happen I'd like to suggest that once it's sorted you explain in as much detail as legally possible why the even happened.
I dislike being left in the dark most of all. I will grant that mistakes are made and can happen but proof and reasons would be an intelligent step forward.

I assume that during some routine maintenance someone did something wrong and now you're having to do the good olde Database Recovery. Please in future after an event such as this you give us a write up.

Ignore the threats as they're mostly empty, much like the lives of the people making them, but at least let us guys and girls waiting quietly in the background for the error to be corrected the decency of a good explanation.

No threats, no whining.. Just a little knowledge goes a long way. Very Happy


Confirming you are quietly waiting in the background.

Do I need to post a text of similar length to join you in your silent effort?

Xanderia
Eternal Profiteers
Posted - 2010.05.07 15:06:00 - [154]
 

Edited by: Xanderia on 07/05/2010 15:08:03
Edited by: Xanderia on 07/05/2010 15:06:21
for stupit peeps like me :)

16:00 UTC = http://www.worldtimeserver.com/current_time_in_UTC.aspx

Novargen
Posted - 2010.05.07 15:06:00 - [155]
 

Originally by: syscheck
Shut up.


Agreed.

Marko Riva
Posted - 2010.05.07 15:06:00 - [156]
 

Don't worry, we're still in beta. Stuff like this is to be expected, we understand.

Harri Bar
Minmatar
Sarz'na Khumatari
Ushra'Khan
Posted - 2010.05.07 15:06:00 - [157]
 

Dear players, Tranquility is down due to database issues, we need to extend the downtime until our hangovers have settled down due to the 7th birthday party. We're sorry for the inconvenience.


this is the real reason guys isnt it? eh?

Ankhesentapemkah
Gallente
Posted - 2010.05.07 15:07:00 - [158]
 

Originally by: Harri Bar
Originally by: Ankhesentapemkah
CCP this is unacceptable, I thought we were paying for a premium product? Laughing

Perhaps fix bugs and broken issues first, before working on the next runaway train expansion.

At least those that haven't enjoyed the movie yet can do so now.





i dont know how to pronounce your name


See the first movie. Laughing

Tiger's Spirit
Caldari
Posted - 2010.05.07 15:08:00 - [159]
 

Edited by: Tiger''s Spirit on 07/05/2010 15:08:26
Originally by: Yuda Mann
Originally by: Marcus Vorenius
Washell Olivaw quote: "Because having every employee on bug fixing and stability isn't (cost) effective. It's the principle of diminishing returns"

LOL - I'm a paying customer .. I don't give a hoot about their internal priorities :)

You're a paying customer that can't read a EULA.


Yes you are, when playing.
So you pay for play, i think someone goes to a lawyer, can win easily their compensation, because own created EULA not equal with law.

John plissken
Caldari
Nth Dimension
Posted - 2010.05.07 15:08:00 - [160]
 

i get a friday off & eve suddenly isn't working...... arghh!!!!!!!!!!! i know, shall swear at the coffee machine some more & smoke enough cigs to make eve magically work again.......... work, work work, damn you!!!!!!! must, hav, eve.....arghhh!

Vote CaT MoFo's!

Aggelos Theristes
Posted - 2010.05.07 15:08:00 - [161]
 

Unscheduled downtime happens every now and then so it's not that big a deal. Would be nice to get realistic estimate though. I dislike waiting for the deadline to come and go only to get another one for an hour or so later. I could have done something more productive if I knew it was going down for this length of time 3 hours ago!

Ranka Mei
Caldari
Posted - 2010.05.07 15:08:00 - [162]
 

As the saying goes: "A simple thank you would have sufficed." So, thank you CCP for being on the ball with this.

Jerreye
Posted - 2010.05.07 15:09:00 - [163]
 

Originally by: Marcus Vorenius
Originally by: Yuda Mann
Originally by: Marcus Vorenius
Washell Olivaw quote: "Because having every employee on bug fixing and stability isn't (cost) effective. It's the principle of diminishing returns"

LOL - I'm a paying customer .. I don't give a hoot about their internal priorities :)

You're a paying customer that can't read a EULA.


nope - I'm a paying customer that don't read EULA's by definition :)


Then you're an idiot. I wouldn't have been too happy had I come to that conclusion about myself. Then again the way of the idiot is a mysterious one.

Grozen
Caldari
Titan Core
Posted - 2010.05.07 15:09:00 - [164]
 

Ok its not 16:00 whats the new timeConfused

Marcus Vorenius
Caldari
Task Force 42
Posted - 2010.05.07 15:10:00 - [165]
 

Originally by: Harri Bar
Dear players, Tranquility is down due to database issues, we need to extend the downtime until our hangovers have settled down due to the 7th birthday party. We're sorry for the inconvenience.


this is the real reason guys isnt it? eh?


lol - that I would respect! They do a good job, but they need to hear when they do not perform well. I think our Interstellat Council will make a difference ... or perhaps I'm also naive in addition to being a cry-baby :)

wizzard66
Gallente
Evolution
The Initiative.
Posted - 2010.05.07 15:11:00 - [166]
 

Originally by: Grozen
Ok its not 16:00 whats the new timeConfused


You buy a better watch??
Its still one hour till 16:00 eve-time

Holiday Spirit
Posted - 2010.05.07 15:11:00 - [167]
 

I'd been meaning to repair the fence in my yard.. and have had plenty of aggro from the GF about it over the past week.

It's done. New fence measured, cut and installed. Mess cleaned up. Tools returned to their appropriate places in the workshop. Second cup of coffee in play.

Hurry up and fix this thing before she finds something else for me to do!!!

/lazy

Traspace
Caldari
School of Applied Knowledge
Posted - 2010.05.07 15:11:00 - [168]
 

Originally by: Grozen
Ok its not 16:00 whats the new timeConfused


Look at your post time. 15:09:00 ...

Now think for a second

Come back in 51 Minutes

Veilag
Posted - 2010.05.07 15:11:00 - [169]
 

Originally by: Grozen
Ok its not 16:00 whats the new timeConfused


1600 GMT not BST

Franny
Mentis Seorsum
Posted - 2010.05.07 15:11:00 - [170]
 

Originally by: Ankhesentapemkah
See the first movie. Laughing



WAIT, the video shows a FEMALE

that CAN'T be real, there are no real women in EVE, we are all fat balding men who live in our parents basement still despite being well past 18 Razz

Kuseka Adama
Gallente
Northstar Cabal
Posted - 2010.05.07 15:12:00 - [171]
 

Originally by: Aggelos Theristes
Unscheduled downtime happens every now and then so it's not that big a deal. Would be nice to get realistic estimate though. I dislike waiting for the deadline to come and go only to get another one for an hour or so later. I could have done something more productive if I knew it was going down for this length of time 3 hours ago!


I'm going to assume this is a server side code issue because that's what it sounds like so far. in situations like this you can get an estimate but that's based on if the code your writing to fix doesn't cause a significant error. IF and i say IF that error happens they have no choice but to change the ETA. The fact they wait so long to update is because they're loathe to force extending downtimes if at all possible. I know everyone hates it but sometimes its just how it has to be. Considering their downtimes are supposed to be an hour and tend to be less than that sometimes by 15 minutes or more. Burps like this are unwelcome but survivable if you ask me. Now i'm caught the wrong way along with a bunch of others but the fact is they ARE trying to fix the issue as fast as they can.

Inquisitor Berthez
Alien Pancake Bonanza
Posted - 2010.05.07 15:12:00 - [172]
 

Originally by: Traspace


Why would anyone with this argument actually stop to think how stupid it is?

Are any of the following considered:
-Sleep
-Vacation
-Time you spend at work
-Time you're watching tv
-Time spent, god forbid, away from their computers?

It's 14.95$USD/30Days

Break that down

0.49$/Day
0.02$/Hour

Abouts...If I did my math wrong, bite me I haven't had my coffee

So this adventure of the servers being down 4 or so hours is what 15 cents at most? booo hooo go clean your couch

Edit: added wrong.....*sips coffee*

Now here's something constructive.

MaxxOmega
Caldari
Temporal Mechanics
Posted - 2010.05.07 15:12:00 - [173]
 

Originally by: Aggelos Theristes
Unscheduled downtime happens every now and then so it's not that big a deal. Would be nice to get realistic estimate though. I dislike waiting for the deadline to come and go only to get another one for an hour or so later. I could have done something more productive if I knew it was going down for this length of time 3 hours ago!

That's how it is in the IT world. I laugh at my customers who ask "when will it be back up?" when we may not even know yet the problem, the fix required, testing the fix in non-production, etc, etc...

It just means I have to find another game to play at work today...

Captain Megadeath
Posted - 2010.05.07 15:13:00 - [174]
 

Originally by: Amalderia
Originally by: Captain Megadeath
Originally by: Amalderia

GMT = Time calculated by Brits from mechanical clocks, immediate results.
UTC = Set with the average time from Atomic Clocks around the world, needs 3 weeks to calculate correctly



Fixed


re-re-fixed Rolling Eyes

syscheck
Posted - 2010.05.07 15:14:00 - [175]
 

Originally by: Xanderia
Edited by: Xanderia on 07/05/2010 15:08:03
Edited by: Xanderia on 07/05/2010 15:06:21
for stupit peeps like me :)

16:00 UTC = http://www.worldtimeserver.com/current_time_in_UTC.aspx


haha, link fail


16:00 UTC = http://www.worldtimeserver.com/current_time_in_UTC.aspx

Retiska
Gallente
Starfrackers Inc
Posted - 2010.05.07 15:15:00 - [176]
 

I'm positively surprised by all the happy people responding here :D

If this were a you know what forum.. every server forum would be flooded with a gazillion "I quit if you don't fix the server" threads..

I like EVE and don't mind waiting for it :)

Rossitz
Posted - 2010.05.07 15:16:00 - [177]
 

Originally by: Napro
One account will be cancelled per hour of downtime after 1500.

The clock is ticking, CCP


Again, lets laugh. Shocked

Porucznik Borewicz
Exile Consortium
Posted - 2010.05.07 15:16:00 - [178]
 

Originally by: Traspace
It's 14.95$USD/30Days



You are being ripped off! I only pay 10,95 per month. :D

But Your point is good. No need to whine about a not changed skill. But I can understand that being to FF in 2008 and seeing the people on the plane and at FF. Some of them looked like there have nothing better to do then play virtual internet spaceship pixels.

Cheers to all the bearded women playing EVE out there! (Really, I saw one at the FF actually!)

Franny
Mentis Seorsum
Posted - 2010.05.07 15:16:00 - [179]
 

Originally by: MaxxOmega
Originally by: Aggelos Theristes
Unscheduled downtime happens every now and then so it's not that big a deal. Would be nice to get realistic estimate though. I dislike waiting for the deadline to come and go only to get another one for an hour or so later. I could have done something more productive if I knew it was going down for this length of time 3 hours ago!

That's how it is in the IT world. I laugh at my customers who ask "when will it be back up?" when we may not even know yet the problem, the fix required, testing the fix in non-production, etc, etc...

It just means I have to find another game to play at work today...

even better when they go

'but we have an SLA of 99.9% uptime'

Adooray
Posted - 2010.05.07 15:17:00 - [180]
 

Hi Eve, I've only being playing a few months and recently noticed Gallente Destroyers wern't rendering properly in many instances, especially in mission environments, The Catalyst appears to have two parts with one floating behind it...which I thought I should mention. I'm using a Gforce go 7600 NVIDIA card on a kicking clean system, also i noticed my hard drive start to make strange tapping sounds since I installed eve, Which I assumed was just a glitchy disk error, So I ran chkdsk Mbsa etc and it still taps whenever I play, So I'm worried the game is damaging my computer's memory, I hope they fix this soon, I'm starting to break a sweat, OMG Eve withdrawals, I'm going to run a hot bath and worry about real stuff...thanks


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