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Buckaroo Kamakazee
Caldari
State War Academy
Posted - 2009.05.22 15:16:00 - [151]
 

Originally by: Gnulpie
Originally by: Buckaroo Kamakazee
No, response from CCP for days now on what they are doing to fix this


And what do you want? That the devs spend their time writing devblogs of how they browse through the code? The bughunter guys writing blogs explaining what tools they have available to hunt the bug? QA writing blogs on how that bug slipped their nets and what they will do in the future that such won't happen again?


Sorry, but that would be really stupid thing to do. They are doing their job and focussing on fixing the bug - and that is what they should do! AFTER the bug is fixed, the experts can write blogs.

In the meanwhile Wranger talks to us about the progress, just earlier today. And that is good, let the devs do their jobs coding and let the community manager do his job also. No good to send the devs to the forums while there is such an urgent matter at hand which needs all their attention.


Who do you think you are fooling? Wranger DID NOT give us an update on progress. He gave us a lecture on what he considers "constructive criticism." Plus, the "bughunter" guys don't have to write blog updates. They just have to shout over their cubicle walls to Wranger and tell him "hey we think we know what the problem is and it will take x amount of time to fix" or "hey we have no idea WTF is wrong, so we are going to make the right choice for our paying customers and roll back to the version before the last update until we can figure out the issue." But, what we seem to get is "hey we don't know WTF we are doing, go use a stall tactic and talk about constructive criticism." Rolling Eyes

Haral Reimo
Posted - 2009.05.22 15:17:00 - [152]
 

Originally by: Xorth Adimus
Set a long skill and play another game until they put out a non-beta version of the last patch.

Anyone else getting sick of having to do this after every recent patch day, for a game they pay for?




I had to do this for QR when they broke performance so badly I couldn't play for more than 5-10 minutes. Petitioned it, then logged out for 10 days. Patch came out, I tested performance and added a request for 10 days gametime into the petition and got it (took a few days, but I guess they had a lot of petitions).

10 days of play time lost, but not my money wasted. If more players did this they'd have a strong financial incentive to put a couple more days QA onto patches.

Ji Sama
Caldari
Tash-Murkon Prime Industries
Posted - 2009.05.22 15:22:00 - [153]
 

EVE IS THE GREATEST GAME AROUND.

Keep up the good work CCP we love you :D


Franga
NQX Innovations
Posted - 2009.05.22 15:36:00 - [154]
 

Originally by: Vladic Ka
This bug puts an end to roaming gangs. Ghey as hell.


Werd.

Snasty
Caldari
The Hippies
The Bohemians
Posted - 2009.05.22 16:12:00 - [155]
 

Originally by: Ji Sama
EVE IS THE GREATEST GAME AROUND.


Yes, just not for the last few days though eh...

Couldbe Acrackhead
Posted - 2009.05.22 16:24:00 - [156]
 

Originally by: CCP Wrangler
Originally by: bigbillthaboss2
I am still in shock some people are getting onto us "whiners". It's called constructive CRITICISM, it helps CCP accomplish their short term goals, in this case a bug fix lol. No, not really, it's stress from all of us and these forums are the best place to dish it out on. I am happy that those of you who sit in stations all day playing with the game's market as if it were a stock market enjoy not experiencing this bug, but all of us who take advantage of all the attributes EVE offers us go under great stress due to this and we like expressing ourselves to them, so quit "whining" at us "whiners".

Another thing, I noticed the bug always seems to fix itself on the sun?? I am sure ya'll know this but just a heads up, maybe something to do with that.

Hurry up with the walking in stations so my toon can get drunk in a bar and talk about the ship I lost due to a new glitch.
A lot of people tend to forget the constructive part of constructive criticism, in general you have to say what it wrong, why it's wrong and give suggestions on how to fix it. But you also have to consider the situation, in some cases you can't tell us how to fix a certain issue.

There is however one very important part about constructive criticism and that is to be unemotional. In many cases people are either too upset to be unemotional or they don't see it as a problem, but the end result is that the people you want to hear your criticism will not listen to it. That's not specific to this game or anything, that's just the way it is. Be short and to the point and don't mix in insults or abusive behavior and you're guaranteed to get more people to listen to what you have to say.

That's in general though, looking at the responses in this thread, and also what kind of situation this is, I think the majority of posts can be considered constructive.


still waiting to hear from you on whether or not we will be reimbursed for losses due to this wonderful screw up on your part

Terra Mikael
Horizon Dynamics
Posted - 2009.05.22 16:39:00 - [157]
 

Originally by: JitaBum
Originally by: Hitomi Nakatani
People ask me why I never undock...

THIS! This is why! It's safe in dock. It's secure in dock. Stay docked, stay alive!

better safe than sorry imo


More like safe and sorry.

Gut Punch
Shade.
Cry Havoc.
Posted - 2009.05.22 16:47:00 - [158]
 

Have we had enough time failboating? PVP is dead. Thus their is no reason to play the game. Rollback now or I'll just move on to something else.

Sneeze100
Posted - 2009.05.22 16:52:00 - [159]
 

You may want to check wh space as this does not happen when you jump between an but is very evident in normal space hope it helps

Chris Fierce
Caldari
NoD Imperium
Posted - 2009.05.22 16:54:00 - [160]
 

Edited by: Chris Fierce on 22/05/2009 16:54:28
DAy 4

Please

R.O.L.L.B.A.C.K

Zostera
Minmatar
Sniggerdly
Pandemic Legion
Posted - 2009.05.22 17:01:00 - [161]
 

I am guessing that since CCP hasn't made any reasonable announcement to it's customers today that we won't see anything until next week. Unless of course CCP realises how rude thay are being and offer some kind of explanation and apology over this along with some free game time.


zigman123
Caldari
Coffee Sipper's Club
Posted - 2009.05.22 17:07:00 - [162]
 

so yes we know you "Know" its a problem but thats not any help to Pilots since I myself have lost 120mil in one ship kill due to this "Bug" I have yet to leave station after and will not till this is fixed. CCP get to work whats the deal you guys on vacation or something. This bug is not only frustrating its flat out unacceptable. wheres the proper testing, wheres the isk for those of us that lost ships due to this instead of the "Game is working as intended" Petition response. It's nice to know your working on it just the same but this is pretty much an all stop in-game. I can't move I can't partake in fleet ops..... come on CCP fix this.


SpankMeElmo
Interstellar eXodus
BricK sQuAD.
Posted - 2009.05.22 17:29:00 - [163]
 

I always suspected space travel was risky. Now I believe it. (smile)

It's a great game, CCP. I hope you find the solution soon.

Neena Valdi
The Collective
Against ALL Authorities
Posted - 2009.05.22 17:32:00 - [164]
 

We should demand play time reimbursement for every day passed since last patch which introduced this gamebreaking bug. Evil or Very Mad

Tressin Khiyne
Minmatar
The Tuskers
Posted - 2009.05.22 18:12:00 - [165]
 

Originally by: Neena Valdi
We should demand play time reimbursement for every day passed since last patch which introduced this gamebreaking bug. Evil or Very Mad


Yes, demand that. I'm sure that will go well.

This thread is packed full of genius. I can't believe that, with all the amazing solutions presented here CCP hasn't fixed the problem yet. In fact, by now they should have cured world hunger.

Rolling back the server will not fix the client. Patching the client back to it's original would probably be more work than patching the client to fix the problem. CCP is aware that this situation sucks. They know that for many the game is broken right now.

5pinDizzy
Amarr
Pillow Fighters Inc
Posted - 2009.05.22 18:21:00 - [166]
 

Well people always used to say it was gatecamp online, now gatecamping is your best option, so lol.


Mako Raddick
Caldari
Raddick Explorations
Posted - 2009.05.22 18:25:00 - [167]
 

Edited by: Mako raddick on 22/05/2009 18:26:11
well tonight after joining a fleet, every time i jumped through a gate my system dysc'd so after 5 years of constant playing eve i have decided to give up playing eve as the game is no longer playable as it was designed to be played. If it is not fixed within 48 hours then i will stop my subscription, if you bought a faulty product you would be entitled to a refund, but i doubt ccp will give anybody a refund as they do not believe this is a major problem

Ghost Prophet
Mugen Industry International
Tricell Coalition
Posted - 2009.05.22 18:44:00 - [168]
 

Originally by: Mako raddick
Edited by: Mako raddick on 22/05/2009 18:26:11
well tonight after joining a fleet, every time i jumped through a gate my system dysc'd so after 5 years of constant playing eve i have decided to give up playing eve as the game is no longer playable as it was designed to be played. If it is not fixed within 48 hours then i will stop my subscription, if you bought a faulty product you would be entitled to a refund, but i doubt ccp will give anybody a refund as they do not believe this is a major problem


I will hate to see you leave the game like so many other good players, as I'm sure will happen because of future CCP ****ups and not just this one.

It's still not fixed? Are you ****ing kidding me...

Xeranasis
Posted - 2009.05.22 19:18:00 - [169]
 

Edited by: Xeranasis on 22/05/2009 19:20:33
I can appreciate that bugs happen, and that they can take time to fix. Welcome to the "real world" side of the game. Cool

And now, the constructive criticism part:

As a new player, this bug/graphic glitchs has really all but shut down my trading activity -- I'm a new player, and every ISK counts as I try to make my way in the Markets of EvE. I can't afford to be "blind" after going through a gate, only to log off, login and discover I've been suicide-ganked.

Sure, okay, for many established players one or two cargoes is a pittance and they won't hardly see it affect their bottom line. But to me it's EVERYTHING right now.

So, to the good folks at CCP, please sort this glitch out because all of this speaks directly to your much heralded "new player experience" for me and many other new players.

Please fix, and thanks in advance for your hard work on this Very Happy

CCP Wrangler

Posted - 2009.05.22 19:23:00 - [170]
 

We just announced a patch, more information can be found in the news and in the forum thread in EVE Information protal. The patch is scheduled for deployment on Tuesday.

Zombiehu
Posted - 2009.05.22 19:26:00 - [171]
 

Everyone at CCP is too busy making cute videos to show at fan fest to fix any bugs atm.

Neddy Fox
Gallente
FireStar Inc
Curatores Veritatis Alliance
Posted - 2009.05.22 19:33:00 - [172]
 

Originally by: CCP Wrangler
We just announced a patch, more information can be found in the news and in the forum thread in EVE Information protal. The patch is scheduled for deployment on Tuesday.


Good news. The '4 days from now" is hopefully since you're going to test first, right ? :P

Thx CCP Wrangler!

Snake O'Donell
Gallente
Core Impulse
Posted - 2009.05.22 19:36:00 - [173]
 

Originally by: CCP Wrangler
We just announced a patch, more information can be found in the news and in the forum thread in EVE Information protal. The patch is scheduled for deployment on Tuesday.

You are kidding me right?

You are going to leave this game breaking bug in over a holiday weekend? Personally I am off until Wednesday morning, and I know most of America is the same. People just aren't going to log in because of this.

I fully expect to be reimbursed for a week of game time once this patch comes out. Anything less is unacceptable.

Zombiehu
Posted - 2009.05.22 19:36:00 - [174]
 

Originally by: Good news. The '4 days from now" is hopefully since you're going to test first, right ? :P

Thx CCP Wrangler![/quote




Stop it, you're killing me with these jokes. That was a good one.

Ascuris Wurm
Posted - 2009.05.22 19:43:00 - [175]
 

My advice:

People, if you know the bug is in the game, either

1) don't log in
2) play, but don't do anything that requires lots of jumps
3) try to play as usual and accept the consequences of a bug you knew existed

but please don't try to play as usual, and then whine on the forum and petition for ships lost while playing with bugs.

I, for one, will be setting a long skill... see you after the patch... have a good weekend in meat space.

Wurm

CCP Wrangler

Posted - 2009.05.22 19:43:00 - [176]
 

The patch is scheduled to be available for testing on our Singularity server tomorrow, Saturday.

Snasty
Caldari
The Hippies
The Bohemians
Posted - 2009.05.22 19:47:00 - [177]
 

Originally by: CCP Wrangler
The patch is scheduled to be available for testing on our Singularity server tomorrow, Saturday.


Getting there.... Groovy..

Snake O'Donell
Gallente
Core Impulse
Posted - 2009.05.22 19:49:00 - [178]
 

Edited by: Snake O''Donell on 22/05/2009 19:54:27
Originally by: CCP Wrangler
The patch is scheduled to be available for testing on our Singularity server tomorrow, Saturday.

Qould we at least have another Armageddon day on sisi? Obviously the game is unplayable on TQ.

EDIT: Now that I think about it, you should honestly just do your normal "DAMN THE TORPEDOES FULL SPEED AHEAD" approach just this one time for this patch. You honestly can't break the game much worse than it already is. I could deal with a few bugs as long as I can actually play the game...

Foolish Bob
Caldari
The Dirty Rotten Scoundrels
HYDRA RELOADED
Posted - 2009.05.22 20:14:00 - [179]
 

Originally by: CCP Wrangler
The patch is scheduled to be available for testing on our Singularity server tomorrow, Saturday.


/me goes and looks up the singularity installation instructions.

there are 2 simple reasons why this is going to happen on tuesday imo

1) so they have time to test it on an almost live server
2) it's probably whitsun in iceland too and they've all got holidays booked, and let's be honest here - who would you rather face? 250,000 socially maladjusted geeks coz you made them wait for their pew pew, or an irate wife/husband/love slave because you cancelled their holiday? I'd settle for the geeks any day - love slaves fight dirty YARRRR!!

I'm inclined to agree that there should have been a rollback, but if I'm honest it's a tough call.
Tue-Wed: Oh crap we think there might be a serious problem with the last patch
Wed-Thurs: Damn it all it's a large N effect - the bane of our testing! Nooo!! We need logserver results
Thurs-Fri: WE HAZ CHEEZE... er LOGSERVERZ! Let's look at... oh crap oh crap oh crap oh crap oh crap oh crap oh crap
Aha! WE HAZ SOLUTIONZ

Once you're there, I can totally see why you go for patch after holiday rather than rollback - rollbacks are often more of a pain in the arse than emergency code releases.

Doesn't mean I'm not hacked off at not getting my fix of pvp though. Got the shakes man!! Evil or Very Mad

It does mean though that all of us should put our pitchforks down a moment and put in some time on Singularity to help them test this. That also means DEVS need to tell us what we need to do that most stresses the code they've just patched, so we can make this meaningful.

Keep those pitchforks to hand though, just in case Wink

Tom Zanner
Posted - 2009.05.22 20:15:00 - [180]
 

Until the patch why not increase the cloaking timer (after jump-in) to 2 minutes and initiate emergency warp after jump-in if you log. This might give people at least a chance to fight or save their ships once they need to relog.

Sure some people might use this to their advantage on a large gate camp but then at least you won't have possibly hundreds more petitions from the weekend to deal with and its only until Tuesday. You might build some goodwill.

Initiate an emergency change and implement today or tomorrow during DT. You know this is doable.


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