open All Channels
seplocked Macintosh
blankseplocked eve-premium_002317 Not Recognised
 
This thread is older than 90 days and has been locked due to inactivity.


 
Pages: [1] 2

Author Topic

Pilot Pat
Posted - 2009.04.17 07:02:00 - [1]
 

I had to rebuild my MBP and downloaded the new client this morning. This is where the problem started.

After the download and I have downloaded on my mac and also my linux pc and copied across I run the install and get the following error

The following disk images failed to mount
eve-premium_002317 Not Recognised


After 3 try i'm at a loss as to what to do next...any ideas?

cheers


Verite Rendition
Caldari
F.R.E.E. Explorer
EVE Animal Control
Posted - 2009.04.17 07:59:00 - [2]
 

Get a download manager or something, your download is corrupt.

I just downloaded it from CCP to make sure it wasn't corrupt on their end (since that's happened before) and it's fine. It's something on your end.

Periapsis
Caldari
DotCoDotUk
Posted - 2009.04.17 09:35:00 - [3]
 

hmm have downloaded from my window, linux and mac and all have the same issue. :(

i'll try and find a download manager for my mac and see if it makes a difference.

Quisarious
Posted - 2009.04.17 10:13:00 - [4]
 

I am also having the same problem that the download is corrupting after the first 200mb, the connection I am using is fine as is the machine.

Anyone else facing the same situation?

CCP Whisper

Posted - 2009.04.17 10:20:00 - [5]
 

There appears to be an issue with the full client download that causes the download to break off somewhere between 140 and 300Mb. We're looking into the cause of the issue.

Quisarious
Posted - 2009.04.17 10:33:00 - [6]
 

From a download manager that I have just downloaded, there is a minefield of corrupted sectors in the file :( But thank you CCP for a Response to this so quickly!

Sir Nimmo
Amarr
Ex Con Inc.
Posted - 2009.04.17 12:11:00 - [7]
 

Ahh, glad it isn't just me then, was confused as to why I couldn't download the full client to either my windows box or mac, so assumed it was my connection, then tried through another 2 connections I have access to and even they didn't work.

I have noticed that when I install Eve from the CD I bought (I am a sucker for merchandise you see) and run the patch for that, whenever I try to run it, nothing happens, but I am not too worried about it, yay bootcamp.

Periapsis
Caldari
DotCoDotUk
Posted - 2009.04.17 13:01:00 - [8]
 

thanks for the update...

fingers crossed it will be soon so I can change my skills :D

Quisarious
Posted - 2009.04.17 14:16:00 - [9]
 

Edited by: Quisarious on 17/04/2009 14:43:50
They just re-hosted the file it seems as the download was unavailable for a few hours yet the same problem is still occurring. CCP maybe re-host an older version and let us patch up to the latest ?

This is becoming quite a pickle :(

Now we just get :

Not Found

The requested URL /mac/eve-premium_002317_86756-mac.dmg was not found on this server.

CCP Whisper

Posted - 2009.04.17 15:24:00 - [10]
 

We had to purge the old files from the hosting network and upload everything again. This takes a little time as we need to ensure no traces of the old files remain, otherwise we get problems like the ones we had at the launch of Apocrypha. The complete installer should soon be available from the download page.

Sir Nimmo
Amarr
Ex Con Inc.
Posted - 2009.04.17 16:11:00 - [11]
 

Still having some troubles with the full client downloader unfortunately, not to worry though, I am sure that it will get sorted when you get.

Quisarious
Posted - 2009.04.17 16:17:00 - [12]
 

Originally by: CCP Whisper
. The complete installer should soon be available from the download page.


Just a waiting game mate....

Periapsis
Caldari
DotCoDotUk
Posted - 2009.04.17 16:51:00 - [13]
 

Problem is still happening. download gets to 261meg and dies.

Have tested this on my mac, windows and linux pcs adn each stops around the 261meg area and nothing else comes down.


Periapsis
Caldari
DotCoDotUk
Posted - 2009.04.17 17:15:00 - [14]
 

hmm it seems to have started again..maybe its just a case of trying enough times until I all finishes.

Ami Nia
Posted - 2009.04.17 17:28:00 - [15]
 

May I once again suggest that CCP should publish the exact size in bytes and an md5 digest of the files they make available for download?

People would then be able to check if a download is complete or partial AND also check there was no error in the data.

This would also have an extra advantage: 3rd parties could provide download services (ftp/http hosting or P2P seeds) of the files without CCP needing to go crazy warning everibody that downloading from other sources is dangerous. If you are really paranoid, publish three different digests, like MD5, SHA1, MDC2.

Quisarious
Posted - 2009.04.17 17:55:00 - [16]
 

That would be nice, every time that I have tried to download the client the Firefox downloader states that it has no idea on the file size, which is quite strange as the file size should be stated when its downloading. This problem of course makes the game unplayable for some of us...

CCP Claw

Posted - 2009.04.17 17:56:00 - [17]
 

Hi Guys

I've done some work on the download servers and these problems should now be resolved.

I will keep an eye on this thread, please post with anymore issues you are having.

Cheers

Periapsis
Caldari
DotCoDotUk
Posted - 2009.04.17 18:17:00 - [18]
 

thanks, just two questions.

1. should I cancel my current download which is not working and start again or just leave to sort itself out.
2. is there a chance of getting this download from a ftp server?

SoulRain
Posted - 2009.04.17 18:27:00 - [19]
 

still trying to download but connection getting canceled during download - using downloadthemall


Periapsis
Caldari
DotCoDotUk
Posted - 2009.04.17 18:40:00 - [20]
 

Cancelled my other download and tried again. Same problem. This time it got to 435meg and stopped.

tried downloading from the page and also using a download manager (iGetter) same problem with both.


Sir Nimmo
Amarr
Ex Con Inc.
Posted - 2009.04.17 18:49:00 - [21]
 

Yea, I am using Downthemall and I am still not getting the whole file, although I got to 12% instead of 7%, but that is still a good bit off the target of 100%, but hey, never mind. I am sure we will get there eventually

Hibari Misora
Posted - 2009.04.17 18:51:00 - [22]
 

Edited by: Hibari Misora on 17/04/2009 18:54:42
Tried it again, post Devs msg, and got the "Mounting Failed" at 324.8. Good thing I got a 3 day training skill, so Im off to bed. Heres hoping the bugs are squashed before I get up. s(^_*)-b

Stargazed
Posted - 2009.04.17 19:07:00 - [23]
 

still cant download...stopping mid download.

Timing out everytime. now my 30th download :-/

/me having serious withdrawal symptoms

Ayla Prospera
Posted - 2009.04.17 21:11:00 - [24]
 

Same problem here. After downloading the Apocrypha 1.1 patch, the patch told me i had to reinstall. Now i cannot download the client. I cannot play, which sucks when you pay for it.

Jaysek
Major Engagement
Posted - 2009.04.17 21:34:00 - [25]
 

Is there any update?

Periapsis
Caldari
DotCoDotUk
Posted - 2009.04.17 21:35:00 - [26]
 

I'm sure they are working on it.

Its not good if new players cannot get the client and they will want it resolved asap :0)

just a shame there is no FTP site.

Mr Olson
Posted - 2009.04.18 06:00:00 - [27]
 

Perhaps you could start using the bit-torrent protocol for the mac client as well? I'm sure we'd see faster downloads, even if you're using CDN's to distribute the files.

SoulRain
Posted - 2009.04.18 09:27:00 - [28]
 

Is there no bittorrent version for mac??

This is rediculous - It is the weekend and I cant log in Since Thursday due to download errors that were supposedly fixed.

Sure they are probably off work until Monday now!

New players looking to start playing will be put off with this.


Ayla Prospera
Posted - 2009.04.18 09:39:00 - [29]
 

I have tried the whole night, I now have 22% of the client data. The server will send me no more.

Listen, CCP, the Mac EVE experience is bordering on the ridiculous even IF the client was downloadable. I believe a statement concerning how the gaming experience will be improved for Mac users is in order. Actually, talking of Mac compatibility right now is false advertising, at least from my experiences over the last 2 months.

Jaysek
Major Engagement
Posted - 2009.04.18 11:25:00 - [30]
 

tried again and got to 1gb (42%) before timeout :/


Pages: [1] 2

This thread is older than 90 days and has been locked due to inactivity.


 


The new forums are live

Please adjust your bookmarks to https://forums.eveonline.com

These forums are archived and read-only