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Korerin Mayul
Amarr
Posted - 2009.03.10 20:48:00 - [31]
 

Originally by: Imperius Blackheart

...Throttling lasts 5 hours from whenever its applied and comes off after.


thing is that i was *maxing* out at 200k during 'off peak'.
really the only logical and reasoned explination is that god hates me *weep*

Imperius Blackheart
Caldari
Body Count Inc.
Pandemic Legion
Posted - 2009.03.10 20:50:00 - [32]
 

Originally by: Hsuan Tsang
Taken from the BS on the virginmedia website. This refers to 50Mb broadband:

"Up to 50Mb broadband with unlimited downloads"

this has a nice little '2' next to it, which at the bottom of the page says "acceptable usage policy". The one reason I would never get 50Mb, aside from the price, is the fact that if you do download at full speed, you will hit the cap limit in about 10 minutes. It might be me, but that is not unlimited.


I've got the 50meg and can confirm there throttling FUP doesn't apply to it... yet at least.

I used to be a 1meg, then 4 meg then 10 and 25meg customer back when it was blueyonder... ahhh how I miss blueyonder.



Recnac
Shades Corp
Posted - 2009.03.10 20:51:00 - [33]
 

Virgin has its good days and its bad days, they may throttle the connections every now and then but at leat they dont sent letter out saying please stop downloading stuff

Recnac 69days 569gig downloaded so far, lol, in fact i could be the sole reason of the virgin slow service

Xen Gin
Silurian Operations
Posted - 2009.03.10 20:51:00 - [34]
 

Originally by: Othran
Originally by: Xen Gin
10mbit Virgin cable customer here, laptop is downloading the patch at 400kB/sec, even after my main pc downloading 2.5gb since 3pm.


So you are being throttled quite in line with what Virgin say they'll do.

Your point is?


400kB/sec is not pathetic as the OP stated?

Bruno Capri
Minmatar
Jamaican Zombie Flying Squad
Posted - 2009.03.10 20:51:00 - [35]
 

http://www.virginmedia.com/help/traffic-management.php

and

http://www.virginmedia.com/customers/traffictrial/

It's all getting so confusing I don't think VM even know what's going on Rolling Eyes

Xtreem
Gallente
The Collective
White Noise.
Posted - 2009.03.10 20:54:00 - [36]
 

modem catching up? lol

although saying that i swapped ISP, and they messed it up, when i called they said that robots were busy checking the lines! (i work for an ISP) it did make me chuckle alot :)

Dani Leone
Gallente
Positively Idle
Posted - 2009.03.10 20:57:00 - [37]
 

Originally by: Othran
Originally by: Xen Gin
10mbit Virgin cable customer here, laptop is downloading the patch at 400kB/sec, even after my main pc downloading 2.5gb since 3pm.


So you are being throttled quite in line with what Virgin say they'll do.

Your point is?


Maybe his point is that like me, he finds this out from this thread and not from Virgin.

Othran
Brutor Tribe
Posted - 2009.03.10 21:02:00 - [38]
 

ALL of Virgins products - yes even the 50Mbps service - are traffic shaped at ALL times. You get throttled as per their website. IF you don't read the emails they sent about this (YES THEY DID) and you can't be arsed to check what you're paying for then I have a complete lack of sympathy.

Perhaps the recession will concentrate your tiny minds eh?

Mangala Solaris
Caldari
Red Federation
RvB - RED Federation
Posted - 2009.03.10 21:05:00 - [39]
 

Wasnt throttled this AM when I sorted the patch via the downloader. :smug:

But thats becuase I am sad enough to have taken today off, knowing full well VM would do this in the evening.

Shoukei
Caldari
Boobs Ahoy
Posted - 2009.03.10 21:08:00 - [40]
 

all you losers are paying good money for false advertising and rubbish

Viqer Fell
Minmatar
RETRIBUTIONS.
Legion of The Damned.
Posted - 2009.03.10 21:17:00 - [41]
 

Originally by: Imperius Blackheart
Originally by: Hsuan Tsang
Taken from the BS on the virginmedia website. This refers to 50Mb broadband:

"Up to 50Mb broadband with unlimited downloads"

this has a nice little '2' next to it, which at the bottom of the page says "acceptable usage policy". The one reason I would never get 50Mb, aside from the price, is the fact that if you do download at full speed, you will hit the cap limit in about 10 minutes. It might be me, but that is not unlimited.


I've got the 50meg and can confirm there throttling FUP doesn't apply to it... yet at least.

I used to be a 1meg, then 4 meg then 10 and 25meg customer back when it was blueyonder... ahhh how I miss blueyonder.





Stop stealing my bandwidth you brummie b***ard Wink

me slaps Impie

Osk74
Posted - 2009.03.10 21:30:00 - [42]
 

VM have been doing this for a long time.
The sooner people face the fact that VM broadband sucks, the better.

Get a real ISP and you will never go back.

Yes, I have had VM broadband and I've never been back since I told them where to shove it and moved to Be.

Dani Leone
Gallente
Positively Idle
Posted - 2009.03.10 21:31:00 - [43]
 

Edited by: Dani Leone on 10/03/2009 21:34:44
Originally by: Othran
ALL of Virgins products - yes even the 50Mbps service - are traffic shaped at ALL times. You get throttled as per their website. IF you don't read the emails they sent about this (YES THEY DID) and you can't be arsed to check what you're paying for then I have a complete lack of sympathy.

Perhaps the recession will concentrate your tiny minds eh?


I have every email that has been sent to me over the past 7 years archived away (yes I am that anal) and none from Virgin mention anything of the sort.

Aside from your lovely self righteous trolling, Virgin's website has a section on this traffic management and its not currently being 'tested' in my area, officially at least.

I'd advise any other Virgin customers with the same issue, ring them on 151 from your virgin phone and complain.

I already have been offered a small rebate for my troubles and the guys in India have been very polite and helpful in assisting me so far.

As despite having upgraded some time ago I have been throttled as if I am on a 10mb connection and am now waiting for the issue to be dealt with :)

(* so maybe they are proving my initial thoughts to be wrong )

Othran
Brutor Tribe
Posted - 2009.03.10 21:35:00 - [44]
 

Originally by: Dani Leone
Originally by: Othran
ALL of Virgins products - yes even the 50Mbps service - are traffic shaped at ALL times. You get throttled as per their website. IF you don't read the emails they sent about this (YES THEY DID) and you can't be arsed to check what you're paying for then I have a complete lack of sympathy.

Perhaps the recession will concentrate your tiny minds eh?


I have every email that has been sent to me over the past 7 years archived away (yes I am that anal) and none from Virgin mention anything of the sort.

Aside from your lovely self righteous trolling, Virgin's website has a section on this traffic management and its not currently being 'tested' in my area, officially at least.

I'd advise any other Virgin customers with the same issue, ring them on 151 from your virgin phone and complain.

I already have been offered a small rebate for my troubles and the guys in India have been very polite and helpful in assisting me so far.

As despite having upgraded some time ago I have been throttled as if I am on a 10mb connection and am now waiting for the issue to be dealt with :)


No you don't. You HAD TO agree to the new T&Cs some two years ago. End of story. No trolling required as you're quite obviously stupid.

The Snowman
Gallente
Aliastra
Posted - 2009.03.10 21:42:00 - [45]
 

im on 20mb with Virgin but its definatly not the ISP.

activating my newsleecher, or downloading from any other site and I get my full 2.3 MB /sec

Xen Gin
Silurian Operations
Posted - 2009.03.10 21:42:00 - [46]
 

Originally by: Othran
Originally by: Dani Leone
Originally by: Othran
ALL of Virgins products - yes even the 50Mbps service - are traffic shaped at ALL times. You get throttled as per their website. IF you don't read the emails they sent about this (YES THEY DID) and you can't be arsed to check what you're paying for then I have a complete lack of sympathy.

Perhaps the recession will concentrate your tiny minds eh?


I have every email that has been sent to me over the past 7 years archived away (yes I am that anal) and none from Virgin mention anything of the sort.

Aside from your lovely self righteous trolling, Virgin's website has a section on this traffic management and its not currently being 'tested' in my area, officially at least.

I'd advise any other Virgin customers with the same issue, ring them on 151 from your virgin phone and complain.

I already have been offered a small rebate for my troubles and the guys in India have been very polite and helpful in assisting me so far.

As despite having upgraded some time ago I have been throttled as if I am on a 10mb connection and am now waiting for the issue to be dealt with :)


No you don't. You HAD TO agree to the new T&Cs some two years ago. End of story. No trolling required as you're quite obviously stupid.


I was with NTL since 2002, I don't remember VM sending me a new T&C for me to sign when they took over.

Dani Leone
Gallente
Positively Idle
Posted - 2009.03.10 21:49:00 - [47]
 

Originally by: Othran



No you don't. You HAD TO agree to the new T&Cs some two years ago. End of story. No trolling required as you're quite obviously stupid.


No I don't what?

I HAD TO did I?

Caps included?

How nice of me to do so, obviously I am paying the wages of hyper intelligent folk such as yourself (apparently, one or two of these good people actually appear to be self important posturing berks, posting with alts, for complete freedom of conscience, in an internets spaceships forum Rolling Eyes) as well as the genuinely helpful folks in India who have provided quite a bit of assistance so far. Clearly Virgin need to outsource more.

Gunnanmon
Gallente
PURPLE.
Posted - 2009.03.10 21:52:00 - [48]
 

Originally by: Avalon Champion
You should use BT, its motoring along at ***ping 56kbps, when the down stream states 576kb/s and upstream of 288kb/s. Confused

Pretty much the same response from BT some muppet in a call centre reading from a script, even tried to tell me its becasue im on wireless, until i told him i was on a hardwire.


omfg the word "w.op" gets censored. I'm ...astonished.

Cereah
Posted - 2009.03.10 21:58:00 - [49]
 

Edited by: Cereah on 10/03/2009 21:58:55
I feel sorry for you guys and your craptacular ISP's. Im on cogeco in Canada with their high end user package, get 100GB upload/download limit and my bandwidth is slow when I get down to 1500k/s Twisted Evil

When I go over my limit, we get an email stating we went over the limit and a few words basically stating: 'please try to be careful!'

No over charges, no speed limiting. Never ever once has any connection problem or patch problem ever been the fault of CCP, at least for me personally.

DeGriz
Gallente
Duvolle Laboratories
Posted - 2009.03.10 21:59:00 - [50]
 

I,m with Virgin UK and am not throttled at the moment (confirmed with a bandwidth speed test). Downloading the full client at 35k/sec! Somethings wrong.

Suneai
Gallente
Space Tide Syndicate
Posted - 2009.03.10 22:00:00 - [51]
 

Originally by: Cereah
I feel sorry for you guys and your craptacular ISP's. Im on cogeco in Canada with their high end user package, get 100GB upload/download limit and my bandwidth is slow when I get down to 1500k/s Twisted Evil

When I go over my limit, we get an email stating we went over the limit and in few words 'please try to be careful!'

No over charges, no speed limiting. Never ever once has any connection problem or patch problem ever been the fault of CCP, at least for me personally.
I hate you right now. =(
I go 1MB over my limit and my ISP decides to knock me below dial-up speed.

Jumping between 5800-7000bytes/sec at the moment.
This really does make EVE a game of patience. Laughing

Gone'Postal
Roast and Toast Inc.
Posted - 2009.03.10 22:04:00 - [52]
 

Originally by: Andrue
(yay, for BeThere which isn't and doesn't)


Hell yeah Bethere rule tbh.. I'm on there 24mb Pro and I've never had any issues, and i'm downloading a LOT more then 24Gb a week, nevermind a month.

Keav
Minmatar
Spitfire Inc
Posted - 2009.03.10 22:05:00 - [53]
 

Don't wanna spoil the ISP bashing (for my 2 isk I hate BT and love Virgin) but has it occurred to anyone that it's patch day and anywhere up to 250 thousand people might be trying to patch this evening??

A slow patch download on patch day is nothing unusual and certainly nothing unexpected.

nahtoh
Caldari
Brotherhood of The Saltire
EVE Animal Control
Posted - 2009.03.10 22:05:00 - [54]
 

Originally by: DeGriz
I,m with Virgin UK and am not throttled at the moment (confirmed with a bandwidth speed test). Downloading the full client at 35k/sec! Somethings wrong.


Bah most java based speedtests blow...and according to virgin themselves the only non-throttled service they offer is the 50meg one, and that is only a temp escape for those on it...

Dani Leone
Gallente
Positively Idle
Posted - 2009.03.10 22:06:00 - [55]
 

Originally by: DeGriz
I,m with Virgin UK and am not throttled at the moment (confirmed with a bandwidth speed test). Downloading the full client at 35k/sec! Somethings wrong.


I hate to recommend this, but if you stop (or open a new download) your download wait a couple of minutes and restart you'll get 25% of your maximum download speed. (of course as things are given how long it will take to download you might as well simply wait until the cap expires, it lasts for 5 hours it seems.)

My initial download was chugging at 51kb/s after the hit once I restated the download its been steady at 300kb/s and I've downloaded the patch twice as the first download was corrupt Rolling Eyes

My problem turned out to be that certain details hadn't been updated on Virgins systems, hence I was capped as a 10mb user instead of as a 20mb one ugh

Suneai
Gallente
Space Tide Syndicate
Posted - 2009.03.10 22:06:00 - [56]
 

Originally by: Keav
Don't wanna spoil the ISP bashing (for my 2 isk I hate BT and love Virgin) but has it occurred to anyone that it's patch day and anywhere up to 250 thousand people might be trying to patch this evening??

A slow patch download on patch day is nothing unusual and certainly nothing unexpected.
I know that's nothing to do with mine.
Tested another download, it's definitely PlusNet being pricks on my end. =(

Imperius Blackheart
Caldari
Body Count Inc.
Pandemic Legion
Posted - 2009.03.10 22:37:00 - [57]
 

Originally by: Othran
ALL of Virgins products - yes even the 50Mbps service - are traffic shaped at ALL times. You get throttled as per their website. IF you don't read the emails they sent about this (YES THEY DID) and you can't be arsed to check what you're paying for then I have a complete lack of sympathy.

Perhaps the recession will concentrate your tiny minds eh?


Liez, I keep all my emails from them they mention nothing of the sort.

Infact we could easily prove you wrong, prove that I wasn't far wrong with my figures I posted without checking with this bit of proof from their website.


Nice troll attempt.

Hostage Ballinger
Posted - 2009.03.10 22:46:00 - [58]
 

Edited by: Hostage Ballinger on 10/03/2009 22:50:44
I spoke to Virgin Media Customer services this evening. The call handler claims that Virgin restrict anyone downloading large files so they don't use up all the bandwidth and doing this means that everyone can get enough speed to read their emails?????

Dial up is 56KBPS right??

I have 10 MB down.

Eve Patch at start Down 944KBPS
Apocrypha patch Virgin Media Uncapped Screen Shot
Please visit your user settings to re-enable images.

Eve Patch fell within seconds to capped Download rate as low as 26KBPS
Eve Online Apocrypha patch Virgin Media CAPPED Screen Shot
Please visit your user settings to re-enable images.


Not a happy carebear right now

Othran
Brutor Tribe
Posted - 2009.03.10 22:52:00 - [59]
 

Edited by: Othran on 10/03/2009 22:55:10
Edited by: Othran on 10/03/2009 22:53:10
Got you lot well trained eh?

http://www.thinkbroadband.com/news/3483-virgin-media-tweaks-traffic-management-again.html
http://www.thinkbroadband.com/news/3780-virgin-media-to-cut-15-of-workforce.html
http://www.thinkbroadband.com/news/3563-virgin-media-cable-service-traffic-management-update.html

and on and on and on.

Don't need to troll stupid people I work in the industry. You seriously think that Virgin Media has the money to fund a 50Mbps network to the home? A company that has been perpetually begging for funding (and burining it to pay USA-based execs who do zip-****) since the late 1990s?

If so theres a nice bridge over here - only one owner....

The ONLY areas worth being in are ex BlueYonder, now there's a company who DID know what they were doing. Killed by bankers and now we know a little more about bankers we can all say *ankers eh?

Moderated - Please do not flame - Mitnal

Angus MacAuley
Posted - 2009.03.10 22:57:00 - [60]
 

Originally by: Hostage Ballinger
Edited by: Hostage Ballinger on 10/03/2009 22:50:44
I spoke to Virgin Media Customer services this evening. The call handler claims that Virgin restrict anyone downloading large files so they don't use up all the bandwidth and doing this means that everyone can get enough speed to read their emails?????

Dial up is 56KBPS right??

I have 10 MB down.

Eve Patch at start Down 944KBPS
Apocrypha patch Virgin Media Uncapped Screen Shot
Please visit your user settings to re-enable images.

Eve Patch fell within seconds to capped Download rate as low as 26KBPS
Eve Online Apocrypha patch Virgin Media CAPPED Screen Shot
Please visit your user settings to re-enable images.


Not a happy carebear right now



Dial is 56Kbps. 26KBPS is 208Kbps (yes, the capitals matter. Downloads are typically rated by Kilobytes per second, 56k is 56 kilobits per second)


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