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blankseplocked CCP - Please let us pay in GBP
 
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Aneu Angellus
Caldari
VoTF.
Posted - 2009.03.01 13:53:00 - [1]
 

Dear CCP

Today I almost quit eve permanently - I have been on a months vacation from eve and let my 5 accounts lapse, training had stopped on them all which sucked but hey, that's how the game has changed.

Now to come to the point of my post. My bank charge me 1.50 GBP per transaction to pay for eve. Even though i am paying within the UK (Slough) I am still being charged in euro's, which then makes my bank charge.

Now I understand that allot of people will come back and say 'Ahh but when things go back to how they were, you will be out of pocket...' To those i say, i really don't care, there are multiple other ways to get around things such as that, but - when im paying to a company that has a pay station within the UK and my bank still charges me, just because i have to pay in a foreign currency, well that just sucks.

I pay 15 pound to play the game, with an additional 1.50 GBP to my bank per transaction. This happens 5 times since i have 5 accounts which adds up to quite a bit of money... (which is why iv only just activated this account today).

CCP you introduced PLEX's to make it easier for people to play, how about letting the UK pay with their own currency?

Regards
Aneu

Abrazzar
Posted - 2009.03.01 13:55:00 - [2]
 

So you want to pay 1.50 to CCP for the transaction instead to your bank? Every service needs to be paid for.

Aneu Angellus
Caldari
VoTF.
Posted - 2009.03.01 13:57:00 - [3]
 

Originally by: Abrazzar
So you want to pay 1.50 to CCP for the transaction instead to your bank? Every service needs to be paid for.


I'm paying for CCP's service in the monthly payment i make...

Abrazzar
Posted - 2009.03.01 13:58:00 - [4]
 

Originally by: Aneu Angellus
Originally by: Abrazzar
So you want to pay 1.50 to CCP for the transaction instead to your bank? Every service needs to be paid for.


I'm paying for CCP's service in the monthly payment i make...

You're asking for additional service though.

Aneu Angellus
Caldari
VoTF.
Posted - 2009.03.01 13:58:00 - [5]
 

Originally by: Abrazzar
Originally by: Aneu Angellus
Originally by: Abrazzar
So you want to pay 1.50 to CCP for the transaction instead to your bank? Every service needs to be paid for.


I'm paying for CCP's service in the monthly payment i make...

You're asking for additional service though.


Not at all, the payment would still be made to slough via the same method that i am currently using, no additional service required.

Glengrant
Beyond Limited
Posted - 2009.03.01 14:05:00 - [6]
 

Edited by: Glengrant on 01/03/2009 14:08:58
Edited by: Glengrant on 01/03/2009 14:05:46
Just use a credit card. Mine charges nothing close to GBP 1.50 for international transactions.

With regard to the currency - $ and make sense as they cover 300-400 million people each.

Also you wouldn't save money - exchange rates would still apply - so you would only save that bank surcharge for currency conversion (and BTW 1.50 pounds sounds greedy - is that the typical rate - or just this particular bank?) - it's not CCPs fault that the GBP crashed - why should they cover the loss of value?

If you expect CCP to accept GBP - then people from Switzerland, Japan, Denmark, Canada, Australia and a zillion other places would expect the same. If that were easy to do CCP would already have done that.

Also - I have a feeling that the eurozone will be expanding alot in the next 3-4 years. You might soon enough be able to avoid additional surcharges when paying with Euros. ;-)

Meha Mott
Minmatar
Carebear Research and Produktion Agency
Posted - 2009.03.01 14:07:00 - [7]
 

1)Be creative, you are sitting at a computer connected to the Internet if you can read this.

2) Create a paypal account @ http://www.paypal.co.uk/uk

3) Than create a account @ http://www.shatteredcrystal.com/

4) Order your GTC over shattereredcrystal and pay over paypal.

5) profit Laughing

Viqer Fell
Minmatar
RETRIBUTIONS.
Legion of The Damned.
Posted - 2009.03.01 14:09:00 - [8]
 

Or perhaps just change your Bank to one that doesn't make such exorbitant charges.

I pay on my Debit card and have never been charged anything to make my payments to CCP.

:)

Aneu Angellus
Caldari
VoTF.
Posted - 2009.03.01 14:11:00 - [9]
 

Originally by: Viqer Fell
Or perhaps just change your Bank to one that doesn't make such exorbitant charges.

I pay on my Debit card and have never been charged anything to make my payments to CCP.

:)


Who do you bank with?

Gonzo Hadron
Gracious Bodily Harm
Posted - 2009.03.01 14:12:00 - [10]
 

I think the point is that CCP actually has an office in Slough, so part of their business is already dealt with using GBP.

Aneu Angellus
Caldari
VoTF.
Posted - 2009.03.01 14:14:00 - [11]
 

Originally by: Gonzo Hadron
I think the point is that CCP actually has an office in Slough, so part of their business is already dealt with using GBP.


Exactly...

Khlitouris RegusII
Posted - 2009.03.01 14:17:00 - [12]
 

Originally by: Glengrant
Edited by: Glengrant on 01/03/2009 14:08:58
Edited by: Glengrant on 01/03/2009 14:05:46
Just use a credit card. Mine charges nothing close to GBP 1.50 for international transactions.

With regard to the currency - $ and make sense as they cover 300-400 million people each.

Also you wouldn't save money - exchange rates would still apply - so you would only save that bank surcharge for currency conversion (and BTW 1.50 pounds sounds greedy - is that the typical rate - or just this particular bank?) - it's not CCPs fault that the GBP crashed - why should they cover the loss of value?

If you expect CCP to accept GBP - then people from Switzerland, Japan, Denmark, Canada, Australia and a zillion other places would expect the same. If that were easy to do CCP would already have done that.

Also - I have a feeling that the eurozone will be expanding alot in the next 3-4 years. You might soon enough be able to avoid additional surcharges when paying with Euros. ;-)


Why would those people from other countries want to pay in gbp?

Viqer Fell
Minmatar
RETRIBUTIONS.
Legion of The Damned.
Posted - 2009.03.01 14:24:00 - [13]
 

Edited by: Viqer Fell on 01/03/2009 14:24:15
Smile which is the Internet Banking arm of The Co-operative.

Whilst CCP may well have an office in the UK their business model will be such that majority of their dealings will be in Euro's or US$. Therefore they don't want 1000's of people paying them in GBP because then CCP will have to pay to convert the money to or $. This exposes them to additional currency rate risk and also the costs of exchanging so I can see why they'd not choose to do this.

Viqer Fell
Minmatar
RETRIBUTIONS.
Legion of The Damned.
Posted - 2009.03.01 14:25:00 - [14]
 

Originally by: Khlitouris RegusII
Originally by: Glengrant
Edited by: Glengrant on 01/03/2009 14:08:58
Edited by: Glengrant on 01/03/2009 14:05:46
Just use a credit card. Mine charges nothing close to GBP 1.50 for international transactions.

With regard to the currency - $ and make sense as they cover 300-400 million people each.

Also you wouldn't save money - exchange rates would still apply - so you would only save that bank surcharge for currency conversion (and BTW 1.50 pounds sounds greedy - is that the typical rate - or just this particular bank?) - it's not CCPs fault that the GBP crashed - why should they cover the loss of value?

If you expect CCP to accept GBP - then people from Switzerland, Japan, Denmark, Canada, Australia and a zillion other places would expect the same. If that were easy to do CCP would already have done that.

Also - I have a feeling that the eurozone will be expanding alot in the next 3-4 years. You might soon enough be able to avoid additional surcharges when paying with Euros. ;-)


Why would those people from other countries want to pay in gbp?


I think the inference is that they would wish to pay in their own native currencies. Wink

Estel Arador
Posted - 2009.03.01 14:44:00 - [15]
 

Of course, the most simple solution would be for the UK to ditch the GBP and start using the Euro.

Viqer Fell
Minmatar
RETRIBUTIONS.
Legion of The Damned.
Posted - 2009.03.01 14:57:00 - [16]
 

Not really.

There is a certain level of parity in rates at the moment but there is a very goo argument that this will change over the next 6 months or so.

The UK has been hit hard with financial woes because its economy was hugely reliant on the Banks and other financial markets. So we took the hit first. A lot of the "bad news" for our listed companies is pretty much out there now in the public sector and our Banks are pretty much done with releasing the bad news for now. Hence the price of stirling is suppressed.

The view is that in Europe the Banks there have not really started to release a lot of the bad news that is sitting waiting in the shadows. At this point the Euro will suffer and stirling comparatively will rise again.

Plus I don't relish the thought of the cost of living shooting up again. Changing to the Euro would be like a big psy day for the corporates in the UK who would delight in making sure that when they converted that prices for everything would go upwards for no reason than to monopolise on the confusion of change.

Nick Curso
TunDraGon
Pandemic Legion
Posted - 2009.03.01 15:58:00 - [17]
 

Paypal?

BIGDOG4
Posted - 2009.03.01 16:00:00 - [18]
 

Signed lol howcome british players pay a price thats compared to the us dolar even tho they are in eu and we have to pay 14.99 euro per month to cover VAT ?

Jacharian
Caldari
Caldari Provisions
Posted - 2009.03.01 16:31:00 - [19]
 

I demand to be able to pay in my superior currency, the Swedish Krona!

Sleepkevert
Amarr
Rionnag Alba
Triumvirate.
Posted - 2009.03.01 16:34:00 - [20]
 

Just convince the brittish government to start using euro's... Solves all your problems and it's about time anyway with the value of the pound falling fast...

Oh, and seeing CCP is still Iceland based and the UK still thinks Iceland is a terrorist country, I highly doubt CCP will be allowed to deal in pounds Laughing

Sakurako Kimino
OffBeat Creations
Posted - 2009.03.01 16:41:00 - [21]
 

Originally by: Estel Arador
Of course, the most simple solution would be for the UK to ditch the GBP and start using the Euro.


form my point of view why should we also if it was up to me i would take the uk out of the eu all together.

but people are right use paypal maybe ccp could use them as well.Shocked

Mazzy Dark
Posted - 2009.03.01 16:43:00 - [22]
 

Here is the answer to all your problems.

link

19.99 for the full retail box, 60 days GTC included. thats 9.99 for 30 days, i dont know anywhere else that is cheaper to get 60 day GTC.

thank you very much. send isk to this charecter if you find this info invaluble. :P

Sleepkevert
Amarr
Rionnag Alba
Triumvirate.
Posted - 2009.03.01 16:45:00 - [23]
 

Originally by: Sakurako Kimino
form my point of view why should we also if it was up to me i would take the uk out of the eu all together.
'cause it would stop people from whining about bank charges for paying in foreign currency? Laughing

Avalon Champion
Black Thorne Corporation
Posted - 2009.03.01 17:02:00 - [24]
 

Personally I have no problems paying for Eve in Euros or USD, i wish i could choose so that i could make the best use of exchange rates (though they're about even).

Sounds like the OP has a **** bank, i've been paying for two accounts on my Credit card and never been charged a transaction fee.

As for joining the Euro, not really an option, as a couple of people have said, a lot of the Euro banks still have to start disclosing thier losses, or have hidden them quietly way, and when that becomes public, expect to see the Euro start to wane a little, and its already started, currently its about 1 GBP = 1.12EUR, compared to last month when it bottomed out at amost parity (1=1.03), there is an upward trend, very slow but its recovering.


Leviathan9
Gallente
Royal Hiigaran Navy
South Pole Dancers
Posted - 2009.03.01 17:32:00 - [25]
 

I'd rather pay in also, with the Euro against the Pound value atm. Also i've never been charged extra to pay for eve, i pay via Visa, and i'm with HSBC.

Sneeze100
Posted - 2009.03.01 17:42:00 - [26]
 

I also get charged with this 1.50p charge when i pay for my accounts it sucks and on the point of the euro i aggree with the guy above your banks are still to sink so keep it ours will go back up.

Jacharian
Caldari
Caldari Provisions
Posted - 2009.03.01 17:46:00 - [27]
 

It's not always obvious that you're being charged a transaction fee, some banks simply exchange currencies at a rate slightly off from what it is able to purchase the target currency for. For example, let's assume you have an account that is listed in Euros and you're attempting to purchase a service for 10 US Dollars. The exchange-rate in this example is 1:1. The bank might then charge you 10.1, which is an additional 1% that makes out the transaction fee. Since exchange rates change on a daily basis, you're very unlikely to be able to tell whether or not this happens to you, though naturally the bank will let you know if you ask.

I'm not suggesting that it is impossible for banks to offer free exchange services, but the above scenario is fairly common. It is arguably somewhat shady since the average customer will have no idea this is possible.

nomis ekoobmah
Minmatar
Republic University
Posted - 2009.03.02 00:52:00 - [28]
 

Originally by: Jacharian
It's not always obvious that you're being charged a transaction fee, some banks simply exchange currencies at a rate slightly off from what it is able to purchase the target currency for. For example, let's assume you have an account that is listed in Euros and you're attempting to purchase a service for 10 US Dollars. The exchange-rate in this example is 1:1. The bank might then charge you 10.1, which is an additional 1% that makes out the transaction fee. Since exchange rates change on a daily basis, you're very unlikely to be able to tell whether or not this happens to you, though naturally the bank will let you know if you ask.

I'm not suggesting that it is impossible for banks to offer free exchange services, but the above scenario is fairly common. It is arguably somewhat shady since the average customer will have no idea this is possible.


You've basically summed it up. Practically all debit/credit cards do levy a charge for forex transactions varying between 1% and 2.25% and many do bury it with a slightly increased exchange rate. In the UK only Nationwide credit/debitcards, the Post Office Platinum credit card and FairFX card don't have a forex charge.

Gunnanmon
Gallente
PURPLE.
Posted - 2009.03.02 01:56:00 - [29]
 

Please, more of these posts. Please.

Glengrant
Beyond Limited
Posted - 2009.03.02 04:34:00 - [30]
 

Originally by: nomis ekoobmah
Practically all debit/credit cards do levy a charge for forex transactions varying between 1% and 2.25% and many do bury it with a slightly increased exchange rate. In the UK only Nationwide credit/debitcards, the Post Office Platinum credit card and FairFX card don't have a forex charge.


Of course.

And that there is some fee is no surprise. But for 1.50 to be 2% it would have to be 75 GBP. AFAIK the GBP hasn't fallen that far.
My guess is that that bank charges something like 1-2% as an currency exchange fee - but has a minimum charge of 1.50.

That would have been ok in the pre-IT age - but I don't think that this transaction is handled by an employee in person on a transfer by transfer basis. And if it's just one more among the 100k daily transfers - all done by computers - there is no justification for such high minimum charges - except to rip-off customers.


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