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blankseplocked VISA payment screwed again?
 
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Insomnious
Zero Tolerance Corp
SOLAR FLEET
Posted - 2009.01.26 15:26:00 - [1]
 

Tried to pay for 1 of my accounts with my usual VISA Classic card - to find out that somehow it is AGAIN not accepted, showing me the "Not authorized..." message with stupid transaction reference number (what is it for actually?).
Moreover, after calling the issuing bank (Raiffeisen) I am told, that their processing center did not receive even a single request for money transfer.
And finally. Seems like petitioning billing issues is turned off since I keep getting "Ooooops, something went wrong" message every time I try to file a petition on this.
What's screwed again, CCP?

Vohstor Kral
Minmatar
Sebiestor Tribe
Posted - 2009.01.26 15:31:00 - [2]
 

Ooooops, something went wrong

Myfanwy Pisces
P H O E N I X
Posted - 2009.01.26 15:31:00 - [3]
 

Edited by: Myfanwy Pisces on 26/01/2009 15:32:27
For me with my debit cards, 'not authorized' means a problem with your account/bank.

I'd be prepared to bet its the same with your VISA thingy ugh

(Edit) I know it doesn't solve anything but it might rule out a problem at CCP's end. (Not 100% accurate of course)

Unity Love
Caldari
Deep Core Mining Inc.
Posted - 2009.01.26 15:40:00 - [4]
 

I think this is a CCP problem, although the message suggests otherwise.

I only say this as once when trading a toon through the account options I had this message. A simple petition got it working again, albeit without an explanation.

But as you can't send a petition.... I dunno lol.

Anyways AFAIK this isn't your problem and is fixable relatively easily. Also I just noticed they accept paypal so possibly you could go along those lines.

CCP Queeg500


Gallente
Posted - 2009.01.26 16:17:00 - [5]
 

We had the billing system down today for some maintenance today for a few hours, but at the time of your post here, the system was up and running. Can you file a petition with the time that you tried to pay as well as the transaction details and I will ensure it gets looked at quickly. Sorry for any inconvenience.

Milla Jovo
Posted - 2009.01.26 16:48:00 - [6]
 

some times over seas transactions don't go through... it's happend to me

SadSadSad

Insomnious
Zero Tolerance Corp
SOLAR FLEET
Posted - 2009.01.26 18:07:00 - [7]
 

Edited by: Insomnious on 26/01/2009 18:42:50
Ty for quick responce, CCP Queeg500. I'll try to file a petition from another account, not the affected one because, as I already stated, "Ooooops, smth went wrong" message is in place upon submission of petition.


Update: filed a petition from this character.


 

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