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blankseplocked Blue screen Hardware failure on EVE Client
 
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davcin
Caldari
davcin Corp
Posted - 2008.12.15 12:29:00 - [1]
 

Edited by: davcin on 15/12/2008 13:47:46

Hi,

Some time ago (since the 5-6 latest updates, including small patchs) the EVE Client started to crash (Premium).
When it crashes, windows also crashes and sometimes it gives a hardware failed related blue screen.

It seems to be happening only in space.

As far as I can see, it is only happening with the EVE client.
I play all other games without any problem.

My config:
Windows Vista 32bit (updated)
Creative X-Fi
4Gb Ram
NVIDIA 9800GX2 (update with the latest beta, 180.84, but it happen on other versions)

Any help?





davcin
Caldari
davcin Corp
Posted - 2008.12.15 13:41:00 - [2]
 

Now it crashed the client and not Windows...
(a improvement I guess)

Leelo Atriedes
Amarr
TransGalactic Networks
Posted - 2008.12.15 15:20:00 - [3]
 

You need to provide more info on the BSOD; error message and the hex numbers.

Without them you can't do any research or give advice.

Mitel Necron
Esto Perpetua
Posted - 2008.12.15 15:48:00 - [4]
 

what psu and processor do you have?

davcin
Caldari
davcin Corp
Posted - 2008.12.15 17:18:00 - [5]
 

650W
Intel Quad 2.5

The error message on the blue screen (there isn't another) is something related to hardware failure but doesn't say what hadware and the number I don't have...
(the blue screen only appears sometimes)

Quawn
Posted - 2008.12.15 21:12:00 - [6]
 

When your system crashes... do you hear the sound stuttering and the screen just freezes?

Nooj'ie
Posted - 2008.12.16 04:10:00 - [7]
 

Edited by: Nooj''ie on 16/12/2008 04:13:03
i got the (almost) same problem take a look at -----}

http://myeve.eve-online.com/ingameboard.asp?a=topic&threadID=948286 page cant be found but its there ( gotta copy and paste) [FIXED]

plz help im tierd of jumping gates to gates doing nothing.. :/

[EDIT]: I'm in ur post fixin ur linx - CCP Tanis.

davcin
Caldari
davcin Corp
Posted - 2008.12.16 13:19:00 - [8]
 

Sometimes the sound loops, sometimes it doesn't.
(it depends of when it crashes, I guess)

RaTTuS
BIG
Gentlemen's Agreement
Posted - 2008.12.16 15:03:00 - [9]
 

does it happen with Sound disbaled ?
does it happen when you have
esc | display and graphics | advanced | set preseent interval = one selected



davcin
Caldari
davcin Corp
Posted - 2008.12.16 16:02:00 - [10]
 

Don't know.

I will try to update the sound drives (that probably aren't updated) and see.

davcin
Caldari
davcin Corp
Posted - 2008.12.16 18:19:00 - [11]
 

Edited by: davcin on 16/12/2008 18:19:18

Updating the sound drivers didn't work...
(it still crashes)

I have the present interval set to 'Interval immediate'.



UVPhoenix2
Rim Collection RC
Test Alliance Please Ignore
Posted - 2008.12.16 18:53:00 - [12]
 

Edited by: UVPhoenix2 on 16/12/2008 19:00:26
Hey davcin, look at my post in this thread as it pertains to the same issue you've got and I've had.

Edit: Also, don't use Forceware 180.84. They BSOD my GTX 280 whenever I try to access the Nvidia Control Panel. Stick with WHQL 180.48 or beta 180.60 (The .60 beta has gotten a lot of good reviews, look it up on the Guru3d.com Forums.

- Ian

Daimyo Dragonstar
Posted - 2008.12.16 19:46:00 - [13]
 

My friend has been on the 14 free trial has not been able to play due to constant crashes to blue screen. Even today's patch didnt help. He has a 5 month old laptop and runs WOW and WAR fine. :(

Nooj'ie
Posted - 2008.12.16 23:41:00 - [14]
 

well th epatch didnt helped me .. as i enter combat (being a locked target) i still crash to system reboot.. :/

davcin
Caldari
davcin Corp
Posted - 2008.12.17 09:06:00 - [15]
 

Edited by: davcin on 17/12/2008 09:07:33
I am using the 180.84 beta drivers from the NVIDIA site but I did use other versions also and it crashed all the same...

Recently it is happening something curious.
I start the PC and play EVE. It crashes windows.
Windows reboots and I play EVE again but this time it doesn't crash anymore.
Any ideas of why?

Will check the thread thanks.


UVPhoenix2
Rim Collection RC
Test Alliance Please Ignore
Posted - 2008.12.17 09:21:00 - [16]
 

Originally by: davcin
Edited by: davcin on 17/12/2008 09:07:33
I am using the 180.84 beta drivers from the NVIDIA site but I did use other versions also and it crashed all the same...

Recently it is happening something curious.
I start the PC and play EVE. It crashes windows.
Windows reboots and I play EVE again but this time it doesn't crash anymore.
Any ideas of why?

Will check the thread thanks.




You really shouldn't be using those beta drivers. Lots of people are having issues with them and the benchmarks are no greater than the 180.60 beta's. And besides, you shouldn't be using any sort of beta driver with symptoms you're having. You should be using the WHQL 180.48 drivers if you're planning on doing any sort of troubleshooting.

- Ian

Miss CutieTrader
Hounds Of War
Shadows of Light
Posted - 2008.12.17 17:59:00 - [17]
 

Edited by: Miss CutieTrader on 17/12/2008 17:59:57
I also have a quad prossesor with 4gb and vista 32bit. geforce 8800. and I get like bluescreens a lot playing eve laterly. its rly annoying, feels like russian rullet pvping. It tends to hit after like 20min or so. in eve.

The screen turns off, screen turns black. a small gimps of eve again, and then bluescreen with crash.

and I doesnt have sound on eve, got it all turned off.

:/

I got the cachle at extrem, so gonna try to turn it down a bit, not sure whats happening:(

Lord Trader
Posted - 2008.12.17 20:28:00 - [18]
 

Edited by: Lord Trader on 17/12/2008 20:29:05
Get blue screen of death and random lockups of EVE and even a restart of the PC.

Got 2 dual Geoforece 8800 GT in SLI mode(this since i do run 4 accounts in windows mode at the same time)


Got 4 gig of ram quad processor and running Vista 64 bit.

This problem started after the last few patches.Other graphic intense games are just fine.


Miss CutieTrader
Hounds Of War
Shadows of Light
Posted - 2008.12.17 23:30:00 - [19]
 

aye..same happens to be. pc crash and reboot. :/ rly annoying. never did that before:S even tryed turning the cachle lower and no bloom ect.

davcin
Caldari
davcin Corp
Posted - 2008.12.18 10:02:00 - [20]
 

Edited by: davcin on 18/12/2008 10:03:51

Humm... could this be SLI related?
(the NVIDIA 9800GX2 is actually two boards working in SLI)

UVPhoenix2
Rim Collection RC
Test Alliance Please Ignore
Posted - 2008.12.18 11:54:00 - [21]
 

Originally by: davcin
Edited by: davcin on 18/12/2008 10:03:51

Humm... could this be SLI related?
(the NVIDIA 9800GX2 is actually two boards working in SLI)


I had a GX2 a little over a month ago before I stepped up to the 280. For the 5 months that I owned the card I had no major issues with Eve. The minor issues I had were related to the custom profiles I forced using nHancer when it came to AA and the different SLI modes. The only time I had a BSOD that was related to the card was when I accidentally loaded up Team Fortress 2 using an Eve Online nHancer profile that forced a pre-render limit of 0. However that was just a mistake I made having already known of the compatibility issues of using that setting without V-Sync enabled, but that's another story.

I'll get back with some more info later.

- Ian

RaTTuS
BIG
Gentlemen's Agreement
Posted - 2008.12.18 14:42:00 - [22]
 

with reference to This
if you disable the SFX completely does it stop happening ?

also if you switch the interval to One does it stop happening

try either one and both
..

Also if running in SLI mode - try it in multi display mode - does it make a difference

davcin
Caldari
davcin Corp
Posted - 2008.12.18 15:57:00 - [23]
 

Edited by: davcin on 18/12/2008 15:57:29

Originally by: RaTTuS
with reference to This
if you disable the SFX completely does it stop happening ?

also if you switch the interval to One does it stop happening

try either one and both
..

Also if running in SLI mode - try it in multi display mode - does it make a difference


I would prefer to leave the disable the sound option to last since, even if it solves the problem, I really like the EVE sound and want to keep it...
Also someone with the same problem also reported that it didn't help (in is case, true)

I will try the interval to One to see.

Also, I have firefox always open.
Now, it may be a coincidence, but yesterday, I opened firefox first and EVE after and it crashed. But, after the reboot, I did open EVE before firefox and it didn't crash. As said before, maybe it is a coincidence but will try again today (and the interval to one).



davcin
Caldari
davcin Corp
Posted - 2008.12.27 22:53:00 - [24]
 

Edited by: davcin on 27/12/2008 22:58:55

Crashes are still are happening...

I am going to try this now to see if it works:
http://myeve.eve-online.com/ingameboard.asp?a=topic&threadID=588709

Edit: don't know if it works yet, but EVE sounds allot better!

Majestic Twilight
Amarr
The Night Crew
Posted - 2008.12.29 01:30:00 - [25]
 

This happened to a friend of mine when he was playing the trial. I advised him to make sure his video driver were up to date. It seemed to work for him. Not sure what his video card was but again it did work. Best thing to do is check for driver updates 1st! :)

davcin
Caldari
davcin Corp
Posted - 2008.12.29 09:53:00 - [26]
 

Edited by: davcin on 29/12/2008 09:53:51

Originally by: Majestic Twilight
This happened to a friend of mine when he was playing the trial. I advised him to make sure his video driver were up to date. It seemed to work for him. Not sure what his video card was but again it did work. Best thing to do is check for driver updates 1st! :)


It didn't help on my case. I update them before and updated them again with the version that was released a few days ago and it still crashed.


Originally by: davcin
Edited by: davcin on 27/12/2008 22:58:55

Crashes are still are happening...

I am going to try this now to see if it works:
http://myeve.eve-online.com/ingameboard.asp?a=topic&threadID=588709

Edit: don't know if it works yet, but EVE sounds allot better!


This seems to have helped a little. It seems to crash less but it still crashes.
I will post a update in a few days.


CCP Tanis

Posted - 2008.12.29 16:48:00 - [27]
 

It would be very helpful if you could write down exactly what the BSOD screen says next time it happens.

[Pro-Tip: If your cell phone has a camera, take a pic of the error; then you can just upload the image and link it here ;)]

You will need to disable automatic restart.. here's how.

davcin
Caldari
davcin Corp
Posted - 2008.12.29 21:36:00 - [28]
 

Originally by: CCP Tanis.
It would be very helpful if you could write down exactly what the BSOD screen says next time it happens.

[Pro-Tip: If your cell phone has a camera, take a pic of the error; then you can just upload the image and link it here ;)]

You will need to disable automatic restart.. here's how.


Ok, will do that next time it happens.
(it seems to be more stable now by the way, running for some time now and no crash yet)

Thanks

davcin
Caldari
davcin Corp
Posted - 2008.12.30 20:43:00 - [29]
 

It crashed again when I right clicked a system link in the 'The Right Hand Of Zazzmatazz' mission description...

Here is the BSOD screen:
http://eve-files.com/dl/182690

After the reboot, Windows Vista displayed this extra info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2070

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 85C2F3F0
BCP3: B2000040
BCP4: 00000800
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

(Windows Vista Ultimate)

Let me know if you need to more info about this.

yitzy
Mercurialis Inc.
RAZOR Alliance
Posted - 2008.12.30 23:17:00 - [30]
 

Checked some technet fourms and it seems it could be C1E in the motherboard settings

Check out what C1E is: C1E

Technet reference with users with same issue: Reference


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