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blankseplocked Socket Closed
 
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Tiger One
Posted - 2009.05.26 20:08:00 - [901]
 

It would seem that with everyone complained about this they would do something, I've been waiting now for 5 days for this to be resolved, and yes placed a petition, but guess what they have not even responded to this. Will see what happens, but if no joy will leave EVE for good, there is new other MOG's coming...

USMC Kearney
Posted - 2009.05.27 02:14:00 - [902]
 

This website http://eve-offline.net/ Says that tranquility is offline; but when I get on the game, it says there's about 30,000 people online and that the server is up.
Yet I'm getting some weird socket closing issue?

This wasn't happening this morning...

Uran1111
Posted - 2009.05.27 07:58:00 - [903]
 

Have ~socket was closed~ issue too, filed a petition yesterday

Gadarene
Posted - 2009.05.27 21:41:00 - [904]
 

After the last patch which fixed the resetting camera thingy, I get this problem all the time (every hour at least).

It frekkes up my router and need to reset it. Got gf aggro, she was doing raids :P

Can it be my cheap router which is acting up on a socket connection?

Herty
The Sexy Carebear Boredom Convention
Posted - 2009.05.27 22:53:00 - [905]
 

I thought this was a sticky... Guess the new patch that came out must have fixed this problem then because we all know that patches are never bugged. Guess this socket closed error screen is just my imagination.

Gadarene
Posted - 2009.05.28 00:35:00 - [906]
 

My excuses to CCP!

I just tested our network WITHOUT eve.

It is my router. I blamed eve wronlgy. Will give feedback after I get a new one :)

Sir Pewalot
Posted - 2009.05.28 08:02:00 - [907]
 

New record today! 14 desyncs / disconnects in 20 minutes using my office network where EVE traffic has the highest priority :(

So.. Thanks CCP for putting the money I fork over for my accounts to good use! This issue has been happening for weeks!

Tom Peeping
Posted - 2009.05.28 16:32:00 - [908]
 

Well, you saw one of their recent forum posts.

Loosely translating the meanings:

We couldn't get many people to follow a process that has failed often enough that most people have given up on it (i.e. bug reports) therefore we're presuming that this is a small/minor issue affecting only a few people. The fact that this crops up quite frequently on the easy to use system (i.e. forums) is completely meaningless

Makes sense doesn't it? Go CCP!


USMC Kearney
Posted - 2009.05.28 19:21:00 - [909]
 

Originally by: Tom Peeping
Well, you saw one of their recent forum posts.

Loosely translating the meanings:

We couldn't get many people to follow a process that has failed often enough that most people have given up on it (i.e. bug reports) therefore we're presuming that this is a small/minor issue affecting only a few people. The fact that this crops up quite frequently on the easy to use system (i.e. forums) is completely meaningless

Makes sense doesn't it? Go CCP!






Even if this was a small/minor issue, which it isn't, shouldn't you guys be trying to do something about it? It seems to be affecting enough people and making others quit.
I don't see a need to spend 15$ a month on nothing... Which I really hate to say, as I really enjoy playing eve. But if the customer support and technical support is as ****ty as EA games, then screw it.

Darkfury Beta
Posted - 2009.05.29 09:12:00 - [910]
 

I am having a similar problem as you all. I can download patches etc all fine.. no issues.. but I get the following error with the logserver when I load eve and wait for status:

Closing connection to 87.237.38.200:26000: {'reasonCode': None, 'reason': u'The socket was closed', 'exception': error(10053, 'Software caused connection abort', 'IOCompletionWsaGetOverlappedResult failed with error 10053

I ran ping plotter and the jumps latency are fine. I tested the server ports and that is fine too...This connection problem occurs except for one hour of the day. Now I tried to see if I get this with any other MMO and I dont experience any connection problems with those others (like WoW, War, etc).. If anyone has any suggestions I will be very greatful.

Minare Kelminos
Posted - 2009.05.29 10:06:00 - [911]
 

Edited by: Minare Kelminos on 29/05/2009 10:28:14
Same here...play a few minutes then I crash to login screen with "the socket was closed" message, was fine til about 3 days ago now its unplayable. Have reinstalled (wired) router firmware to no avail. No response to my petition as yet. Relevant ports are open, dont know enough about ping plotter to run it.
The game really isn't worth paying for when all I can do is train skills I can't use.Sad

Darkfury Beta
Posted - 2009.05.29 11:20:00 - [912]
 

Edited by: Darkfury Beta on 29/05/2009 11:21:47
Here are my pingplotter snapshot results:

Target Name: N/A
IP: 87.237.38.200
Date/Time: 5/26/2009 11:09:31 PM to 5/26/2009 11:12:17 PM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 67 0 0.0 1 3 1 [192.168.2.1]
2 67 0 0.0 1 8 2 LINKSYSWRT350N [192.168.1.1]
3 67 3 4.5 8 1261 74 [10.234.96.1]
4 67 6 9.0 8 613 73 BB.MR-01-HOT-Te10-6.012.net.il [212.199.24.217]
5 67 11 16.4 9 517 66 BB.MR-01-HOT-Te10-6.012.net.il [212.199.24.217]
6 67 7 10.4 9 551 67 BRDR.MR-01-gig0-1-0.012.net.il [212.199.5.33]
7 67 36 53.7 68 667 118 EDGE.FRA-01-So-2-1-0.2.012.net.il [80.179.166.25]
8 67 3 4.5 96 1423 201 [77.67.61.145]
9 67 4 6.0 82 745 166 xe-7-1-0.par70.ip.tiscali.net [89.149.185.202]
10 67 8 11.9 78 676 149 kpn-eurorings-gw.ip.tiscali.net [213.200.85.238]
11 67 7 10.4 76 656 154 nntr-s1-rou-1022.FR.eurorings.net [134.222.231.154]
12 67 8 11.9 137 801 210 ldn-s2-rou-1021.UK.eurorings.net [134.222.231.162]
13 67 3 4.5 141 769 218 ldn-s2-rou-1003.UK.eurorings.net [134.222.230.14]
14 67 4 6.0 88 763 182 [134.222.109.115]
15 67 6 9.0 141 840 211 [87.237.36.22]
16 67 4 6.0 139 809 204 [87.237.38.200]


Heres another set


Target Name: N/A
IP: 87.237.38.200
Date/Time: 5/29/2009 12:55:48 PM to 5/29/2009 12:57:58 PM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 32 0 0.0 1 2 1 [192.168.2.1]
2 32 0 0.0 1 3 1 LINKSYSWRT350N [192.168.1.1]
3 32 0 0.0 7 15 9 [10.234.96.1]
4 32 1 3.1 8 100 13 BB.MR-01-HOT-Te10-6.012.net.il [212.199.24.217]
5 32 1 3.1 8 233 19 BB.MR-01-HOT-Te10-6.012.net.il [212.199.24.217]
6 32 0 0.0 9 20 11 BRDR.MR-01-gig0-1-0.012.net.il [212.199.5.33]
7 19 10 52.6 59 63 61 EDGE.FRA-01-So-2-1-0.2.012.net.il [80.179.166.25]
8 32 0 0.0 67 117 86 [77.67.61.145]
9 32 0 0.0 81 159 104 xe-7-1-0.par70.ip.tiscali.net [89.149.185.202]
10 32 0 0.0 71 123 85 kpn-eurorings-gw.ip.tiscali.net [213.200.85.238]
11 32 0 0.0 73 109 86 nntr-s1-rou-1022.FR.eurorings.net [134.222.231.154]
12 32 0 0.0 134 172 151 ldn-s2-rou-1021.UK.eurorings.net [134.222.231.162]
13 32 0 0.0 135 265 155 ldn-s2-rou-1003.UK.eurorings.net [134.222.230.14]
14 32 0 0.0 75 216 97 [134.222.109.115]
15 32 0 0.0 138 269 160 [87.237.36.22]
16 32 0 0.0 135 168 152 [87.237.38.200]

Ana Vyr
Caldari
Posted - 2009.05.29 17:46:00 - [913]
 

This has been happening to me since QR. It'll happen 2 or three times in a two hour session...it's nerve wracking trying to get anything done in nullsec with this going on. I seems to be worse if I go afk for more than a couple mintutes...it happens about 90% of the time if I go afk.

akj25
Posted - 2009.05.30 03:01:00 - [914]
 

My DC problem stopped after I started running ping plotter and eve at the same time. Before I would DC every few minutes and now I only DC at down time. Try this and see if it helps.

Darkfury Beta
Posted - 2009.05.30 08:45:00 - [915]
 

Edited by: Darkfury Beta on 30/05/2009 08:45:48
I just tried running ping plotter and eve at same time.. Still cant connect.. My problem is that I cant even connect at all (meaning unknown status) except for one hour in the day (1am my time).

And I took note that the ping plotter results during the time it works is almost identical to when it does not work

Super Whopper
I can Has Cheeseburger
Posted - 2009.05.30 09:58:00 - [916]
 

I don't even get the 'Socket Closed' error anymore, I just crash to the login screen.

Guild' Beoulve
Posted - 2009.05.30 11:35:00 - [917]
 

Same here, I do not have socket closed errors, I return on login screen without any messages 2 minutes after I haven't sent a packet to Eve.
I can't stay afk or read my skill sheet too long or certificates/market the cycle time of a strip miner is enough to make me logout.

Darkfury Beta
Posted - 2009.05.30 12:31:00 - [918]
 

but your able to connect for a little bit? Because mine is very strange where I get nothing at all all day as if the server is unreachable. And I can try as many times as possible and it wont connect. But during that one hour, it works perfect.

USMC Kearney
Posted - 2009.05.30 21:44:00 - [919]
 

Originally by: Darkfury Beta
but your able to connect for a little bit? Because mine is very strange where I get nothing at all all day as if the server is unreachable. And I can try as many times as possible and it wont connect. But during that one hour, it works perfect.


Least you have that one hour...

Facecorn
Posted - 2009.05.31 00:14:00 - [920]
 

I don't know if I did anything, or if CCP fixed their server infrastructure, but I left my Eve client on and it's still connected.

Alva Noto
Local Outrage
Posted - 2009.05.31 15:08:00 - [921]
 

Edited by: Alva Noto on 31/05/2009 15:08:49
I don't get disconnected if I have that help-channel open, otherwise I get socket closed.

So maybe we're on to something here...

So please ccp fix this sometime during 2009, or else 2010 will do just fine as well. I might learn something anyway from that help channel.

It's all freudian.

USMC Kearney
Posted - 2009.05.31 19:40:00 - [922]
 

Originally by: Alva Noto
Edited by: Alva Noto on 31/05/2009 15:08:49
I don't get disconnected if I have that help-channel open, otherwise I get socket closed.

So maybe we're on to something here...

So please ccp fix this sometime during 2009, or else 2010 will do just fine as well. I might learn something anyway from that help channel.

It's all freudian.


maybe that works because there's a constant stream or something; instead of going completely idle. But unfortunatly, alot of people can't even log in, so we can't even get to that point. Sad

Ms Wolfie
Posted - 2009.05.31 19:51:00 - [923]
 

Originally by: Alva Noto
Edited by: Alva Noto on 31/05/2009 15:08:49
I don't get disconnected if I have that help-channel open, otherwise I get socket closed.

So maybe we're on to something here...

So please ccp fix this sometime during 2009, or else 2010 will do just fine as well. I might learn something anyway from that help channel.

It's all freudian.



I can see you havn't been following the development of this prolem (and I can understand why you wouldn't want to read through 30+ pages Laughing). A temporary fix that had been previously identified is to keep a high-traffic chat chanel open (like the Help chanel) or run PingPlotter, pinging Tranquility, to reduce the probability of getting Socket Closed.

However, as the last poster mentioned, this doesn't help those of us who can no longer even get past the Login screen(my socket closed issues scaled from being DC'd every 20min, to every 5min, to being unable to login). Which also makes submitting the tests CCP requested kinda dificult (read impossible).

Mr Blue
Caldari
Sniggerdly
Pandemic Legion
Posted - 2009.06.01 13:00:00 - [924]
 

also got socket close issues:S

hans mirr
Posted - 2009.06.01 18:07:00 - [925]
 

hey all i have same problem "socket closed" But it only happens when im in my CNR and im going into a mission and start locking targets and puff im out to the starting login page
and i have petitioned it becurse i have never had that problem and it came when i first purchased the damm thing... any ideas ?

USMC Kearney
Posted - 2009.06.01 20:15:00 - [926]
 

I dunno what happened, but now I can log in and play.. I'll let you know how long that lasts for.

USMC Kearney
Posted - 2009.06.01 20:50:00 - [927]
 

Ok, I was able to play for about an hour before socket closed. But hey, I can play now. Let's see how long it lasts! :D

I really didn't do anything, it fixed itself or something.

Darkfury Beta
Posted - 2009.06.01 21:08:00 - [928]
 

I still can not anywhere outside that 1am time frame :<

USMC Kearney
Posted - 2009.06.01 21:21:00 - [929]
 

Originally by: Darkfury Beta
I still can not anywhere outside that 1am time frame :<


I do remember doing this earlier today to try to make eve work (just remembered); although I doubt it's relevant.

I turned off audio, turned all my graphics on lowest, and tried to log in. I then tried again about 3-4 hours later, and it worked! Still does.

nardaq
UK Corp
Posted - 2009.06.02 12:47:00 - [930]
 

Edited by: nardaq on 02/06/2009 12:48:34
ok a message:
(info) The socket was closed

can some one / CCP explain what can cause this?

ISP related? it's the server? the cleint? my router? my switch? my PC? something with the TCP connection?

its getting a pain in the *** to have this every few hours!


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