| Author |
Topic |
CCP Navigator
C C P
C C P Alliance |
Posted - 2008.10.28 13:17:00 - [ 1]
Hello Capsuleers We're experiencing network issues causing lag and connectivity problems in EVE. Our Operations team are working on this and we'll bring you updates in our forum thread as fast as we get them! Please keep all comments and queries in this thread. Update @ 1625 from Mindstar - PostTranquility will be going down for an unscheduled reboot at 16.50 GMT Tuesday 28th October. This downtime is scheduled to last until 17.20 GMT. The downtime is required is to fix network issues between our core switch and load balancer. We apologise for any inconvenience and we hope to have the server back up and running as quickly as possible. Update: Downtime extended to 17.40 GMT. Update: The Tranquility reboot did not fix the network issue, our Operations team is looking into it and we'll give you more information as soon as we have it. Update: Tranquility will be taken down for a second unscheduled downtime at 21:40 GMT. We expect it to be back up and running at approximately 22:10 GMT. Update: We apologize for the inconvenience caused by the issues tonight, we had problems with our core switch causing network communication issues which we have worked around and Tranquility is now up and running. We have experts looking into the problem to find a solution and meanwhile we are monitoring the server around the clock. Once the experts have found a solution we will inform everyone on exactly what happened, what the problem was and the resolution to these problems through a dev blog or a similar venue. |
Zalathar
Minmatar
Trannyz
|
Posted - 2008.10.28 13:17:00 - [ 2]
Edited by: Zalathar on 28/10/2008 13:30:14
Thanks, all hail Navigator!
Only affects about half the players. |
Wod
Gallente
Fallen Pandas |
Posted - 2008.10.28 13:23:00 - [ 3]
Thanks, that explains alot. |
CCP Navigator
C C P
C C P Alliance |
Posted - 2008.10.28 13:25:00 - [ 4]
Please use this thread for information purposes. Spam replies will be deleted. |
ZinderX500
Caldari
Very Predictable Feedback
|
Posted - 2008.10.28 13:27:00 - [ 5]
I think it's better now. Site/Forums at least, didn't try in-game yet. |
Ben Stark |
Posted - 2008.10.28 13:28:00 - [ 6]
Edited by: Ben Stark on 28/10/2008 13:28:21
Lag seems to be gone for me, it was Telecity.net that was where the big jump in lag was. The main webpage is Up for me now. |
Zidious
Caldari |
Posted - 2008.10.28 13:28:00 - [ 7]
Its not better at all, and its not just european users its american aswell |
Misanth
RABBLE RABBLE RABBLE |
Posted - 2008.10.28 13:28:00 - [ 8]
Yup, everything seems smooth again. Just conformin'.  |
Gombar
Caldari
No Wise Guy's
Stellar Economy Experts |
Posted - 2008.10.28 13:29:00 - [ 9]
Looks better now:
9 24 ms 24 ms 24 ms ldn-b4-link.telia.net [80.91.250.237]
10 24 ms 24 ms 24 ms ccp-ic-124901-ldn-thon-s2.c.telia.net [213.248.90.90]
11 24 ms 24 ms 24 ms 87.237.39.199
Hope the problem is solved |
MiLei Dei |
Posted - 2008.10.28 13:30:00 - [ 10]
market works well now, but i get kicked off the server from time to time |
Joshua Calvert
Caldari
Rule One
|
Posted - 2008.10.28 13:30:00 - [ 11]
The client is already connecting to the server (whether or not the login progress bar is showing). Please wait. |
IR Scoutar
Caldari
State War Academy |
Posted - 2008.10.28 13:31:00 - [ 12]
you can relax now navigator problem seems to be gone now no need to be on hightened thread lock watch  |
Wod
Gallente
Fallen Pandas |
Posted - 2008.10.28 13:32:00 - [ 13]
I got disconnected and when I logged back in most of the lag seems to be solved. Seems a bit sluggish but doable. |
Jason Edwards
Internet Tough Guy
Spreadsheets Online |
Posted - 2008.10.28 13:36:00 - [ 14]
Edited by: Jason Edwards on 28/10/2008 13:37:32
1 16 16 7 72.249.0.65 -
2 8 19 14 8.9.232.73 te-3-4.car1.dallas1.level3.net
3 15 10 16 4.68.19.126 vlan79.csw2.dallas1.level3.net
4 6 19 13 4.69.136.141 -
5 43 57 50 4.69.137.122 -
6 50 53 57 4.69.134.98 -
7 47 61 50 4.69.134.65 -
8 127 126 124 4.69.137.65 -
9 113 112 114 4.68.116.105 ge-11-1.ipcolo1.london1.level3.net
10 122 136 126 212.187.160.146 unknown.level3.net
11 216 114 114 217.20.44.226 532-dist65-01.lon3.telecity.net
12 120 125 117 217.20.44.138 ipt-ccp-games-1-as35834.lon3.telecity.net
13 117 121 116 87.237.38.200 -
Appears to have gotten better.
217.20.44.138 was the bad one before. |
Haakelen
Gallente
The Scope
|
Posted - 2008.10.28 13:37:00 - [ 15]
Yeah, all good here. |
J'oorus |
Posted - 2008.10.28 13:38:00 - [ 16]
Edited by: J''oorus on 28/10/2008 13:42:40
Edited by: J''oorus on 28/10/2008 13:41:00
Im haveing some serious lag problems, I am disconnected time and again.. mostly from 17:00 - 22:00 Icelandic time, but then again I play EvE at this time of day, but I suspect that this problem presists regardless of when you play.
( Yes I'm an Icelander and I live in Reykjavik )
Sometimes it takes forever to log in .. and when I try to dock, and/or undock from stations, either I have to wait ad-Infinitum or I'm thrown off .. and I get the error message .. " Connections to server lost!"
( I want you to know that I stay CLEAR of JITA and other over populated systems like the plague )
This has happened repeadedly during the last weekend and yesterday evening. ( 24th - 28th October )
I do not have any connection problems, I have double checked and triple checked, I can reach the internet both in the country and abroad.
This kind of thing has never happened before the patch was made live .. and I suspect that it it the cause of this problem I, and many of my friends who play EvE, are experiencing at the moment.
I Sincerely hope that you people in CCP are going to work diligently to solve this VERY ANNOYING problem .. this makes the game almost Unplayable, please act swiftly.
J'oorus.
|
Misanth
RABBLE RABBLE RABBLE |
Posted - 2008.10.28 13:50:00 - [ 17]
..confirming the lag is back again. Having a shower, good luck with the cleaning Navigator, guess you'll have a busy afternoon.  |
Mankirks Wife
Caldari
Deep Core Mining Inc. |
Posted - 2008.10.28 13:51:00 - [ 18]
Hell, I'm on satellite. I always have lag and connectivity issues. Not any worse than normal today though... my ground station's in Italy I believe... |
Research Rachel |
Posted - 2008.10.28 13:51:00 - [ 19]
hmmm seems strange, i keep dropping connection on one account but not another... both in differant systems.
Thought it might be another big fight out in 0.0... fingers crossed i guess |
Mussaschi |
Posted - 2008.10.28 13:52:00 - [ 20]
Well, still problems:
7 16 ms 17 ms 17 ms prs-bb1-link.telia.net [80.91.248.69]
8 24 ms 24 ms 24 ms ldn-bb1-link.telia.net [80.91.254.208]
9 24 ms 24 ms 25 ms ldn-b4-link.telia.net [80.91.250.237]
10 25 ms 24 ms 24 ms ccp-ic-124901-ldn-thon-s2.c.telia.net [213.248.9
0.90]
11 25 ms 24 ms * 87.237.39.199
12 25 ms 24 ms 24 ms 87.237.39.199
We still have drops :( |
SoD EnGun
Aliastra
|
Posted - 2008.10.28 13:53:00 - [ 21]
I can't connect with either of my chars. |
Agent906 |
Posted - 2008.10.28 13:54:00 - [ 22]
The lag is awful and the connection dropped twice in 3 mins (I do not normally experience any connectivity issues). I'm in central US, good luck with a quick fix (she said hopefully.) |
Apaco lypse |
Posted - 2008.10.28 13:55:00 - [ 23]
is it fixed yet? (an answer from ccp would be great)  |
Kurt Gergard
Caldari
HUSARIA
Curatores Veritatis Alliance |
Posted - 2008.10.28 13:56:00 - [ 24]
Now i am getting random disconects every 1-5 minutes making it utterly unplayable never had this issue befor |
sg3s
Caldari
Deep Core Mining Inc.
|
Posted - 2008.10.28 13:57:00 - [ 25]
Edited by: sg3s on 28/10/2008 14:01:16
It has been fixed for the most part now... here are some pings from 45 minutes back and now...
--------------
7 21 ms 19 ms 19 ms 532-dist65-01.lon3.telecity.net [217.20.44.226]
8 19 ms 26 ms 103 ms 532-dist65-01.lon3.telecity.net [217.20.44.226]
9 352 ms 438 ms 506 ms ipt-ccp-games-1-as35834.lon3.telecity.net [217.20.44.138]
10 339 ms 440 ms 348 ms 87.237.38.50
Trace complete.
--------------
7 19 ms 21 ms 19 ms 532-dist65-01.lon3.telecity.net [217.20.44.226]
8 18 ms 19 ms 19 ms 532-dist65-01.lon3.telecity.net [217.20.44.226]
9 56 ms 18 ms 20 ms ipt-ccp-games-1-as35834.lon3.telecity.net [217.20.44.138]
10 112 ms 19 ms 20 ms 87.237.38.50
Trace complete.
There are still some problems however, timeouts and ping spikes still occur...
Edit: just noticed these pings are to sisi but that shouldn't matter too much as tq goes trough the same hops and had similar results. |
Shamahr Hakeime
Shadow Veil Industrial
Shadow Directive |
Posted - 2008.10.28 13:58:00 - [ 26]
I'm suffering from random disconnects every 1-5 minutes too and am glad you're already aware of the issue and are working on solving this. |
Mr Franklin |
Posted - 2008.10.28 13:58:00 - [ 27]
So laggy that i lost some items in a trade window...
My screen showed that i was trading to my alt, a station trade, and when i pressed accept, someone elses name popped up and they got the stuff. Seems the server hadnt relayed to my client a change of position in the guest window.
Petitioned it but CCP probably wont answer for 3 years |
Lance85
Caldari
State War Academy
|
Posted - 2008.10.28 13:59:00 - [ 28]
I keep getting kicked off and get a load of lag just before hand, it is not better for me yet at least. |
Avall |
Posted - 2008.10.28 13:59:00 - [ 29]
The lag was gone for a while and now it's back. Impossible to reconnect for me, I never get past the character selection screen and my ship is hanging in space... |
Von Kapiche
Minmatar |
Posted - 2008.10.28 13:59:00 - [ 30]
Ping is good now, but I'm spending a lot of time repping hull after disconnects.... |
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