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blankseplocked One More Free Month
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Posted - 2003.06.15 06:44:00 - [1]

I was on the beta team for Eve, and when I heard that it was being realised, I thought that CCP or their major market share holders were crazy. I had no response from the dev team even then, and tech support was abismal, and I know that is spelled badly. Anyway, we are essentially playing a game that should have waited another 6 or so months before coming out. Although the great majority of people out there have no to few problems, it's the discontented minority CCP should worry about. To have such a large section of their market base have massive problems that allow them not to play and to expect them to pay for in the 'hope' that the next patch will fix their belegered play time is unacceptable. I work for a major coporation, and a customer support response such as this is reprehensible.
I handle this, Eve should give all players that have currently purchased the game an extra free month of play. It would not hurt so much if we knew that the potential of a free fix is still out there. Until then, I'm gonna wait before activating a purchased account and 'play', if what you call CTD's every 4 minutes playing, until my free month is up. I know this may not be fessible, but CCP should have some sort of compensation for all the stress and inability to play that a large portion of their customers have faced.

Posted - 2003.06.16 14:30:00 - [2]

Well I think everyone I know has expierenced some problem or another. Eve is indeed still in what I would call final beta mode and the players shold be compensated somehow.

On the other hand... I can see why EVE was released. It's all about the money. You can't develop and develop and never produce. They needed get things going.

Does Eve have its problems? Most certainly. Is the game playable? I would have to say yes. Is it where it should be? I would have to say no. Is CCP making a reasonabel effort to fix things? I would have to say yes.

Overall I'd say they are doing OK. The number of players is definanly going up as word gets out so they are doing somehting right.

I would say that for those of us that where playing the first month of release the right thing for CCP to do would be to give us SOMETHING for all the grief we have had to deal with. I'm not going to loose any sleep about it if they don't but it would be nice.

Posted - 2003.06.17 15:35:00 - [3]

I would have to agree with your latest post. We are all still beta testers and although the versions are improving patch after patch game play can be severly hindered by continual crashes to desktop and players getting stuck. I think by compensating the most affected users CCP would show just how much they value their customers that have bought this truly magnificent game.

Canis Lupos
Brutor Tribe
Posted - 2003.06.17 18:37:00 - [4]

I disagree with being compensated. If you are so upset with any game that you are discouraged from playing, or frustrated to the point where you want compensation, then stop playing if it is that bad.

I'm not trying to be offensive, I am merely trying to be logical. You also have to figure that free service equals less money in their pockets and that means less money to continue to fix and upgrade this game. Not logical from a business standpoint. As a consumer, if you don't like something then you either deal with it or discontinue using the product.

Personally, I've found bugs, but I really like the game and look foreward to seeing it take further shape. If the bugs get too frustrating for me then I will cancel my subscription for the time being.

I did the same thing with DAoC (Dark age of Camelot) and I eventually went back and played it after they worked out the kinks. Every MMOG I have seen and played has been in an a state of extended-beta when they come out. Perhaps that is not the way it is supposed to be, but it is the way it is, unfortunately. Of course this is only my opinion. :)

Nefarious Zen
Posted - 2003.06.17 23:14:00 - [5]

Have to agree. Did beta on Palnetside and played WWIIOL, DAOC, Neocron and they all had HUGE probs at start up. If the devs keep the faith and make a reasonable effort to keep things moving forward they can have my cash per month.

Posted - 2003.06.18 17:31:00 - [6]

we got 200k isk for a rollback! so it is not true, we got nothin.

but i agree they could set a sign to all early starters of eve... 1 more free day is enough in my opinion... a sign to us, not compesation.

otherside the early startes took so much advantage out the bad setup in eve... we should not whine about the possibility we had, to make 5 mil in 3 days as a noop.

so the one day was not for the unfinished storyline... even for the longer downtimes they nearly took everyday and after some ;) patches.

Edited by: Visionary on 18/06/2003 17:31:22


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