open All Channels
seplocked EVE General Discussion
blankseplocked Connection issues 22nd of June 2008 - Updated 080623 15:03 GMT
 
This thread is older than 90 days and has been locked due to inactivity.


 
Pages: first : previous : ... 6 7 8 9 [10] 11 12 13 14 ... : last (23)

Author Topic

Zanpt
Caldari
Posted - 2008.06.23 19:55:00 - [271]
 

Originally by: Alpha Otoko
About UDP and WHY it wouldn't work for EVE.



Everything you say about UDP is true, but you missed the important part of my message:

It could be done even more effectively by using UDP instead of TCP and writing their own equivalent of TCP with much more flexible treatment of virtual connections than TCP typically offers.

You are clearly not a programmer with any familiarity with TCP/IP application programming. Anyone can write application code to use UDP packets and implement their own transmission control -- the "TC" part of "TCP". The programmer can number the packets, attach checksums, process acknowledgement and negative acknowledgement messages from the remote host, retransmit lost messages, etc. In short, all the things TCP does. After all, the packets TCP uses are also "send and forget" except that TCP tracks them, retransmits them, reorders them, and generally maintains a reliable link unless and until it gets a certain class of fatal return to its efforts to send packets to the other host. When TCP gets a fatal return it has no resiliance -- it throws up its hands and returns a fatal status to the application using it. Homebrewed transmission control, though, would be free to handle link and packet problems any way it wishes.

Much simpler would be my first suggestion, to use TCP but to build in much more resilience. TCP is like phone calls. If you phone someone and the connection is lost, do you abandon your efforts or do you place the call again? In the case of Eve it would also be necessary to smarten the server side to avoid throwing away user session information on loss of a TCP connection and process new TCP connections that identify themselves as reconnections. It's a bit of work but far short of rocket science.

Rashid Starfury
Gallente
Infinity Enterprises
Posted - 2008.06.23 19:58:00 - [272]
 

Due to my work, I have not had any significant time to play in the last 48 hours. However, every time I logged in, I got in and I suffered no disconnects. I live in Southern California and connect thru a small cable company which provides both cable and internet service.

CCP has provided answers where they could and blaming them for LimeLights issues is inappropriate. As for the mini-patch, I downloaded and patched the first day it was available and I have not had any problems with it or disconnects since the application of the patch.

So it is not all Western United States, it is not CCP, so stop making assumptions and check with your own ISPs if the problem continues. I am logged into EVE-Online right now and it seems to be very stable.

Rashid StarfuryVery Happy

Leelo Atriedes
Amarr
TransGalactic Networks
Posted - 2008.06.23 19:59:00 - [273]
 

Originally by: Kaakao
Originally by: Aidia Nestor
You must be on the error-side of the Atlantic ;) Here in Sweden I haven't had any disconnects at all. My ISP is Telia Rolling Eyes


Some time last year, telia ****ed up all connections from apparently the whole scandinavia (+finland) to eve, wow and couple other online games. :)


You mean the issue with Cogent?
Not really all Telias fault if you ask me.

Kaakao
Insidious Existence
RAZOR Alliance
Posted - 2008.06.23 20:00:00 - [274]
 

Originally by: Leelo Atriedes
Originally by: Kaakao
Originally by: Aidia Nestor
You must be on the error-side of the Atlantic ;) Here in Sweden I haven't had any disconnects at all. My ISP is Telia Rolling Eyes


Some time last year, telia ****ed up all connections from apparently the whole scandinavia (+finland) to eve, wow and couple other online games. :)


You mean the issue with Cogent?
Not really all Telias fault if you ask me.


I didn't investigate it too much, my isp just told me that Telia is the one to blame.

Red Rabin
Posted - 2008.06.23 20:00:00 - [275]
 

Quote:
We apologise again for the fault in the
subtitles. Those responsible for sacking
the people who have just been sacked,
have been sacked.


There are still connectivity problems. Keep looking please.

Orian NiKunni
Posted - 2008.06.23 20:07:00 - [276]
 

As of now I have been on for nearly 3 hours and have yet to be disconnected, last night i was dc'd about 3-4 times an hour if not more at its peak when i decided to log off and call it a night.

The jury is still out on this, but atm it appears, at least from my end, that the situation has been resolved. Thats not to say that others are still experiancing issues, so at least there has been a step in the right direction.


Mos7Wan7ed
Gallente
Dirt-Nap Ship Yards
Posted - 2008.06.23 20:07:00 - [277]
 

Edited by: Mos7Wan7ed on 23/06/2008 20:08:06

Does the remaining connections CCP has carry enough bandwidth to maintain all the client connections?

Leelo Atriedes
Amarr
TransGalactic Networks
Posted - 2008.06.23 20:09:00 - [278]
 

Originally by: Kaakao
Originally by: Leelo Atriedes
Originally by: Kaakao
Originally by: Aidia Nestor
You must be on the error-side of the Atlantic ;) Here in Sweden I haven't had any disconnects at all. My ISP is Telia Rolling Eyes


Some time last year, telia ****ed up all connections from apparently the whole scandinavia (+finland) to eve, wow and couple other online games. :)


You mean the issue with Cogent?
Not really all Telias fault if you ask me.


I didn't investigate it too much, my isp just told me that Telia is the one to blame.


This may or may not inform you more:
Google Telia + Cogent
Some blame Telia, some blame the other party involved.

Tyaleia
Minmatar
Posted - 2008.06.23 20:15:00 - [279]
 

Originally by: Zanpt
Originally by: Alpha Otoko
About UDP and WHY it wouldn't work for EVE.



Everything you say about UDP is true, but you missed the important part of my message:

It could be done even more effectively by using UDP instead of TCP and writing their own equivalent of TCP with much more flexible treatment of virtual connections than TCP typically offers.

You are clearly not a programmer with any familiarity with TCP/IP application programming. Anyone can write application code to use UDP packets and implement their own transmission control -- the "TC" part of "TCP". The programmer can number the packets, attach checksums, process acknowledgement and negative acknowledgement messages from the remote host, retransmit lost messages, etc. In short, all the things TCP does. After all, the packets TCP uses are also "send and forget" except that TCP tracks them, retransmits them, reorders them, and generally maintains a reliable link unless and until it gets a certain class of fatal return to its efforts to send packets to the other host. When TCP gets a fatal return it has no resiliance -- it throws up its hands and returns a fatal status to the application using it. Homebrewed transmission control, though, would be free to handle link and packet problems any way it wishes.

Much simpler would be my first suggestion, to use TCP but to build in much more resilience. TCP is like phone calls. If you phone someone and the connection is lost, do you abandon your efforts or do you place the call again? In the case of Eve it would also be necessary to smarten the server side to avoid throwing away user session information on loss of a TCP connection and process new TCP connections that identify themselves as reconnections. It's a bit of work but far short of rocket science.


Oh my god! Someone who knows what he is talking about!

For the uninitiated.

MidNite247
Caldari
The Fraternity
CODE RED ALLIANCE
Posted - 2008.06.23 20:25:00 - [280]
 

ty~!

PJRiddick
Gallente
Posted - 2008.06.23 20:32:00 - [281]
 

Well i didnt do the mini update and im not having any connection issues,...all seems good on my end. Hay CCP,...Look into it OK!
_+=>xXx<+=-
riddick
Clato Verada Nicto

Leelo Atriedes
Amarr
TransGalactic Networks
Posted - 2008.06.23 20:41:00 - [282]
 

Originally by: PJriddick
Well i didnt do the mini update and im not having any connection issues,...all seems good on my end. Hay CCP,...Look into it OK!
_+=>xXx<+=-
riddick
Clato Verada Nicto


For real?
Rolling Eyes

st0ranger
Posted - 2008.06.23 20:43:00 - [283]
 

Edited by: st0ranger on 23/06/2008 20:43:34
Its definatly not CCP. My brother and I have played without any real dc's beyond our own router issues. However, his friends is suffering the dc's. BTW we are in Denver, Colorado and using comcast. Sorry for the fellow pilots who lost goods from dc's. Gl

PtolemaiosPlato Solomon
Gallente
Brave New World
Posted - 2008.06.23 20:43:00 - [284]
 

Even if Limelight isn't used anymore, I still get kicked out of the game many times. Many times too much. Have difficulties to maintain my POSs...

Colonel Rykef
War Eagles
HELM Alliance
Posted - 2008.06.23 20:59:00 - [285]
 

still not able to sign in here, just sticks at the Authenticating screen

Fate Liongod
Posted - 2008.06.23 21:06:00 - [286]
 

ell whenever I am logging in after i would say 15-20 minutes the server would kick me out back to the login screen, I did download and update the optional update, and was doing it constantly until after the prompt asking me to uninstall the new update, I do this and so far no problems, a day or 2 later, again after 15-20 minutes of logging on EVE would kick me out of server and back to log on, i would try the best i can to log back in cause of situations where i have ore in a container or when im doing missions and my drones are left out, cause of this server issue.

I do know for a fact and of coarse do not mean to insult but i double checked my secured connecting and everything is in the green valid ip address, can go to internet explorer and such. This is just a mere inconvenience and I think should be the topic of discussion.

You would have to COMP the people affected as well. This problem is getting huge

Fiberton
StarFleet Enterprises
BricK sQuAD.
Posted - 2008.06.23 21:17:00 - [287]
 

Actually Limelight has been having a problem for about 2 weeks. I was locked out for 3 days because of limelight who said they had no probl;em but their route died 2 hops from ccp. I talked with CCP and Limelight. Limelight denied anything. It fixed itself after 3 days which was after sending limelight my tracert info. COx communication over texas / louisiana / mississippi was messed up for 3 days. What has been happening with limelight for the past few days now is that they have a route from NYC to UK that keeps going down so it switches to a route to amsterdam then back to the UK. Well that did not fix it. They then tried a NYC to UK to amsterdam to UK to CCP. It is much more technical of course but im just being general in my statement. If you were being disconnected lastnight it was the UK to amsterdam switch over and over. CCP, you guys wont get much out of limelight. They kept telling me it was not their problem but I told them where it was messing up exactly. They told me " We are running fine , we would like to know what CCP has to say about that " haha I guess they just pass the buck.

Maddius
Posted - 2008.06.23 21:19:00 - [288]
 

I would like to add that this is the first i have heard of these dissconnects i'v been playing for hours and hours and had no problems ?

is there any one else out there that has not had any problems?

otherwise my advise would be Get a real ISP. it aint CCP's fault.

i use and internet provider called "Be" 24mb/2.5mb (down/up)

Budsin Adar
Posted - 2008.06.23 21:20:00 - [289]
 

Thats about time.Who ever lime Light is with hold there services.
Smart thing it was making many people in EVE mad loosinng ships.You name it even some were thinking of quiting as well. That to me is a very sad thought. But thank you very much from Ontario Canada, for your efforts.Hope things work out. So for now i guess its the ISP some wheres.

for anyone reading this use Ctrl-F and it will show you things and its very confusing. But it will give a clue sort of.
Peace and good luck to all in eve.
Signed Budsin Adar

Bahnny
Caldari
Huggles and Friends
The Lostboys
Posted - 2008.06.23 21:25:00 - [290]
 

Originally by: Fiberton
Actually Limelight has been having a problem for about 2 weeks. I was locked out for 3 days because of limelight who said they had no probl;em but their route died 2 hops from ccp. I talked with CCP and Limelight. Limelight denied anything. It fixed itself after 3 days which was after sending limelight my tracert info. COx communication over texas / louisiana / mississippi was messed up for 3 days. What has been happening with limelight for the past few days now is that they have a route from NYC to UK that keeps going down so it switches to a route to amsterdam then back to the UK. Well that did not fix it. They then tried a NYC to UK to amsterdam to UK to CCP. It is much more technical of course but im just being general in my statement. If you were being disconnected lastnight it was the UK to amsterdam switch over and over. CCP, you guys wont get much out of limelight. They kept telling me it was not their problem but I told them where it was messing up exactly. They told me " We are running fine , we would like to know what CCP has to say about that " haha I guess they just pass the buck.


Well it's easy to for them to pass the buck to you, To CCP they will be "Sir yes sir!" - cause well. You ain't no paying customer to them now are you.

Sentinel x
Caldari
Syadyne Corporation
Posted - 2008.06.23 21:26:00 - [291]
 

Originally by: Joe Starbreaker
I lost a head full of implants and worst of all, a beautiful new Rifter! What really stung was that some Minmatarian FW player got my pod. Nobody's ever gotten my pod. Someday Joe Starbreaker corpses are going to be worth billions as collector items, and some jerk got a free one courtesy of the "ISP" failure. CCP answer my petition already!
I call shenanigans on this

Phazula
Gallente
Aur0ra
Posted - 2008.06.23 21:29:00 - [292]
 

I have 5 chars 2 located in Kador 3 located in Tash Murkon - If this is indeed an issue with ISP's etc why on the same computers am i experiencing only issues i.e poor latency in the kador region and not Tash murkon - same computers same routers and config same build versions and yet 2 completely different outcomes. Now surely if it was not game related and ISP related i would be having issues on all 5 accounts. To further put the ball back into CCP's court i slowly moved a Kador based char to Tash Murkon region and hey presto my latency issue is no more. So i'll take CCP's excuse for a poor gameplay experience with a pinch of salt, it just doesnt stack up Evil or Very Mad

Galdarius Kain
Gallente
Kain Xeno Industries
Posted - 2008.06.23 21:47:00 - [293]
 

Undecided,

I don't feel the need to blame the game, or the whole of CCP, but when it comes to network redundancy; the "Operations team" should have already in place some redundant links that would still work in an event like this, or at least a service contract with "LimeLight" to make them pay damages for wages to Ops team.

Other then that, I have two questions;
1: Is the "optional patch" for the refine screen still working well, is there any real problem with it?

2: Are there any major memory leeks with EvE main exe as my memory usage went from 500-600MB up to 800-900MB with this latest patch which definitely makes a noticeable impact on graphical transitions in the premium edition.


If you can't get your ISP to own up to the blame then I would suggest setting up your own direct links, by this stage in CCP growth as a company I would have expected you to have enough capital to already implemented such measures, especially with steady regular subscriptions income from a regular international base of at least 25000 * ~$15 a month.

But I could be wrong perhaps this money should be spent on support staff and public relations after this incident. Rolling Eyes

Kain.

Xerreckaitesa
Posted - 2008.06.23 21:48:00 - [294]
 

I am having problems with CCP's explanation myself. I have several accounts scattered all over and only some of them are affected. As I use the same computers on affected and non-affected accounts, it is not my computer. As I am only having problems with some Eve accounts and not with any other of the on-line games I play (Battlefield 2, Diablo 2, Mankind, World of Warcraft), I think that makes it clear that it is not my ISP (Cox Communications in Az,USA). As only certain areas of the game are affected and not the game as a whole, it seems obvious that CCP has a programing issue.

Zetjur Jilnou
Rapid Deployment Industries
Posted - 2008.06.23 21:51:00 - [295]
 

Originally by: Zanpt
To those who loudly proclaim this is not CCP's fault or problem, you are wrong. Anything that affects CCP's paying customers is CCP's problem whether or not the outages are their "fault."


So, what you are saying is if you provided a service for a monthly fee, let's just say a season ticket for a theme park or a gym membership, it would be your fault if the roads were blocked and your customers couldn't get there?

That's basically what you are saying.

Captain Blackstar
Posted - 2008.06.23 21:54:00 - [296]
 

Edited by: Captain Blackstar on 23/06/2008 21:56:12
I'm no expert in internet functionality, but i may know what's going on.

I've come up with an analogy of what may be going on with the Limelight connection, I'm not putting the blame on them or CCP, but maybe something in the code for that reprosessing window fix.

Imagine a semi-truck driving down a crowded highway very fast. This semi driver is very new to the scene and doesn't know how to properly fasten cargo. He has a load of logs on his trailer and they are not fastened properly, so guess what happens? the load falls off the truck and onto the highway, in turn causing a massive traffic crysis causing cars to crash and fall of the roads, in turn stopping the flow all together.

Now apply this to the new reprosessing fix. Maybe theres something in the file that's causing a jamming and dropping of signals for those who have it. Remember that people are starting to download it more and more and the problem is getting worse at the same time. This is my theory, think what you must.

P.S. Pardon my bad spelling. I didn't exactly ace it in elementry school :P

xS0u1zx
Minmatar
Posted - 2008.06.23 22:02:00 - [297]
 

For those that actually read my message................I would like to know exactly how it's any part of ccp's fault when another ISP fails? I would also like to say that I'm on eve right now and have no problems, or wait it's eve's fault that 31,000 people are on right now, but a few hundred aren't? We aren't having any problems, and ccp closed connections with lime whatever it's called, so that you DON'T LOSE ANYTHING. as for reimbursed time, what the 100,000 sp is that big of a loss, you should be training long term skills anyway. Further more stop complaining seriously, they obviously are doing what they can but like I said.....if it's an ISP problem CCP has nothing to do with it, you know since 30k+ people are on without problems it can't be them, and yes I installed that new patch I got no probs. I would say more but I can't think of anything, if you wanna ***** and complain do it to the isp and leave ccp alone.

ZZaxx
Posted - 2008.06.23 22:05:00 - [298]
 

Originally by: Zetjur Jilnou
Originally by: Zanpt
To those who loudly proclaim this is not CCP's fault or problem, you are wrong. Anything that affects CCP's paying customers is CCP's problem whether or not the outages are their "fault."


So, what you are saying is if you provided a service for a monthly fee, let's just say a season ticket for a theme park or a gym membership, it would be your fault if the roads were blocked and your customers couldn't get there?

That's basically what you are saying.


Yes. For example, here in Tucson,Az,USA there is a major road construction program that will take 3 years to complete that blocks numerous places of business. Knowing this, the places of business provided an alternate means of access for the duration of the construction project It is called pre-planning, something that every company should do if they wish to be sucessful. If one of CCP's providers is a problem, they should drop them and use someone else.

BrysonBennington
Posted - 2008.06.23 22:09:00 - [299]
 

Sounds to me like the Limey's are trying to gain information and cause problems for certain members throught the shareware provider LimeWire which is like Kazaa. Someone could theoritcally access EvE through one of the sharware networks and access someones account, theoretically.

These people are called hackers and get paid by various people to cause problems for those they do not like for whatever delusional reason they can fathom. I know this to be true because some of my cousin's asked me questions about what I was doing "playing eve" and if Dryson Bennington was my character name. This has happened several times and has resulted in people around me harassing me not to play eve anymore, like I said for whatever delusional reasoning they have, is the reason they are doing it. So can it be construed as harassment? Sure it can, why else would it be happening?

I say we mount a fleet of titans and do a server raid on the suspected ISP's that will make them think twice about hacking into EvE.

Haakelen
Gallente
The Scope
Posted - 2008.06.23 22:14:00 - [300]
 

Originally by: BrysonBennington
Sounds to me like the Limey's are trying to gain information and cause problems for certain members throught the shareware provider LimeWire which is like Kazaa. Someone could theoritcally access EvE through one of the sharware networks and access someones account, theoretically.

These people are called hackers and get paid by various people to cause problems for those they do not like for whatever delusional reason they can fathom. I know this to be true because some of my cousin's asked me questions about what I was doing "playing eve" and if Dryson Bennington was my character name. This has happened several times and has resulted in people around me harassing me not to play eve anymore, like I said for whatever delusional reasoning they have, is the reason they are doing it. So can it be construed as harassment? Sure it can, why else would it be happening?

I say we mount a fleet of titans and do a server raid on the suspected ISP's that will make them think twice about hacking into EvE.


what


Pages: first : previous : ... 6 7 8 9 [10] 11 12 13 14 ... : last (23)

This thread is older than 90 days and has been locked due to inactivity.


 


The new forums are live

Please adjust your bookmarks to https://forums.eveonline.com

These forums are archived and read-only