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Rhaven
Quiet.Storm
Posted - 2008.06.23 02:47:00 - [271]
 

yea still happening.....





Tracing route to 87.237.39.199 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 11 ms 9 ms 11 ms 10.35.0.1
3 13 ms 16 ms 16 ms gig15-0-1.austtxrdcsc-rtr1.austin.rr.com [24.27.
13.213]
4 19 ms 20 ms 19 ms gig5-3-0.hstntxl3-rtr1.texas.rr.com [72.179.205.
36]
5 22 ms 25 ms 18 ms ae-2-0.cr0.hou30.tbone.rr.com [66.109.6.108]
6 22 ms 19 ms 19 ms ae-0-0.pr0.dfw10.tbone.rr.com [66.109.6.181]
7 17 ms 19 ms 19 ms tge7-2.fr3.dal.llnw.net [208.111.158.81]
8 44 ms 49 ms 49 ms tge5-3.fr3.ord.llnw.net [69.28.171.198]
9 44 ms 44 ms 50 ms ve6.fr4.ord.llnw.net [69.28.172.42]
10 72 ms 75 ms 77 ms tge11-3.fr3.lga.llnw.net [69.28.171.194]
11 63 ms 75 ms 72 ms ve2002.fr4.lga.llnw.net [69.28.171.202]
12 156 ms 147 ms 150 ms tge8-1.fr3.ams.llnw.net [69.28.171.85]
13 160 ms 164 ms 155 ms tge7-2.fr3.lon.llnw.net [69.28.171.94]
14 154 ms 154 ms 164 ms ve5.fr4.lon.llnw.net [69.28.171.138]
15 156 ms 159 ms 155 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150]
16 159 ms 157 ms 154 ms 87.237.39.199

Trace complete.



Tracing route to 87.237.39.199 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 8 ms 8 ms 10.35.0.1
3 12 ms 11 ms 10 ms gig15-0-1.austtxrdcsc-rtr1.austin.rr.com [24.27.
13.213]
4 18 ms 19 ms 19 ms gig5-3-0.hstntxl3-rtr1.texas.rr.com [72.179.205.
36]
5 23 ms 22 ms 24 ms ae-2-0.cr0.hou30.tbone.rr.com [66.109.6.108]
6 20 ms 22 ms 19 ms ae-0-0.pr0.dfw10.tbone.rr.com [66.109.6.181]
7 32 ms 22 ms 25 ms tge7-2.fr3.dal.llnw.net [208.111.158.81]
8 44 ms 43 ms 49 ms tge5-3.fr3.ord.llnw.net [69.28.171.198]
9 61 ms 49 ms 50 ms ve6.fr4.ord.llnw.net [69.28.172.42]
10 64 ms 71 ms 73 ms tge11-3.fr3.lga.llnw.net [69.28.171.194]
11 72 ms 70 ms 75 ms ve2002.fr4.lga.llnw.net [69.28.171.202]
12 147 ms 147 ms 145 ms tge8-1.fr3.ams.llnw.net [69.28.171.85]
13 158 ms 156 ms 161 ms tge7-2.fr3.lon.llnw.net [69.28.171.94]
14 155 ms 164 ms 155 ms ve5.fr4.lon.llnw.net [69.28.171.138]
15 159 ms 154 ms 156 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150]
16 155 ms 163 ms 159 ms 87.237.39.199

Trace complete.


Tracing route to 87.237.39.199 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 9 ms 8 ms 10.35.0.1
3 19 ms 13 ms 11 ms gig15-0-1.austtxrdcsc-rtr1.austin.rr.com [24.27.
13.213]
4 19 ms 25 ms 19 ms gig5-3-0.hstntxl3-rtr1.texas.rr.com [72.179.205.
36]
5 19 ms 18 ms 19 ms ae-2-0.cr0.hou30.tbone.rr.com [66.109.6.108]
6 18 ms 19 ms 19 ms ae-0-0.pr0.dfw10.tbone.rr.com [66.109.6.181]
7 20 ms 19 ms 23 ms tge7-2.fr3.dal.llnw.net [208.111.158.81]
8 59 ms 49 ms 49 ms tge5-3.fr3.ord.llnw.net [69.28.171.198]
9 53 ms 49 ms 49 ms ve6.fr4.ord.llnw.net [69.28.172.42]
10 63 ms 73 ms 75 ms tge11-3.fr3.lga.llnw.net [69.28.171.194]
11 * * * Request timed out.
12 * * * Request timed out.
13 142 ms 136 ms 135 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150]
14 136 ms 136 ms 135 ms 87.237.39.199

Trace complete.



Retsil Evad
Caldari
The Arrow Project
Morsus Mihi
Posted - 2008.06.23 02:52:00 - [272]
 

Originally by: Napro
Edited by: Napro on 21/06/2008 03:10:38
So I petitioned my Pod-loss due to disconnect... and CCP says it's not going to do it because to do so would open the window for massive exploitation of the petition system.

Hmm.

You KNOW there was a connect problem for hundreds/thousands of users(since you made this thread, obviously)

Yet, You imply that I may be exploiting the petition system and therefore I get no reimbursement.

Do you admit there was a problem or not? How can I be an exploiter when you yourselves admit in this thread that there was a problem?

Man, you must be really fit jumping to conclusions like that.

What they are saying is that if they reimbursed simply on someone saying "I lost my XXXX with 99999999999 isk of loot/cargo/exotic dancers when I disconnected" then they would be inundated by people who have just lost a ship in a fight pulling the plug on their connection and claiming it was lost through disconnect, not through game play.

A while ago, while still flat broke and a 0.0 noob, I lost a scorp with around 100 mill of cargo due to egtting disconnected when I decloaked on a warp from a gate just as a bunch of reds came into the gate. Lag? Dunno. I bore it on the chin after filing a petition and having it turned down due to nothing showing on the logs.

It is, after all, just a game.

Summer River
EVE Corporation 15691
Posted - 2008.06.23 02:59:00 - [273]
 

Originally by: Seeker Danonai
I am still having disco issues

That is because disco is dead

Tishlin Veredici
Posted - 2008.06.23 03:06:00 - [274]
 

The disconnects seem to begin every evening aroun 6:00 PST. Perhaps the load is highest then? Who knows, though this is really disturbing to me.

Vespa Orebane
VIRTUAL LIFE VANGUARD
Posted - 2008.06.23 03:12:00 - [275]
 

Edited by: Vespa Orebane on 23/06/2008 03:12:38
someone got a reply from Lime Light

http://myeve.eve-online.com/ingameboard.asp?a=topic&threadID=803712&page=4#108

Dotard
Minmatar
Kernel of War
Goonswarm Federation
Posted - 2008.06.23 03:14:00 - [276]
 

Originally by: Retsil Evad

A while ago, while still flat broke and a 0.0 noob, I lost a scorp with around 100 mill of cargo due to egtting disconnected when I decloaked on a warp from a gate just as a bunch of reds came into the gate. Lag? Dunno. I bore it on the chin after filing a petition and having it turned down due to nothing showing on the logs.

It is, after all, just a game.


Ya so what. A while ago a previous corp mate and I were ij a mission. He disconnected, petitioned and got his Raven back all in under 30 minutes.


Retsil Evad
Caldari
The Arrow Project
Morsus Mihi
Posted - 2008.06.23 03:33:00 - [277]
 

Originally by: BhallSpawn
You think this is the only time eve has had connection issues?


Nope, and it won't be the last]
Quote:

I get dropped from this game about 2 or 3 times a day.

And before you open your mouth don't go saying its my computer or my net connection.. getting dropped has been going on from day one.


If this is constatly happening then you may need to look at issues outside the Eve server network. I have spent whole days connected on multiple clients or weeks on end in the weekday evenings from the other side of the world without having an issue. And then there have been times when I could not connect at all. Those times it turned out to be capacity issues with my ISP.

This has been on both DSL and dialup connections and even playing on a computer while running the client from a USAB drive.

If you are experiencing issues every day then clearly you are looking in the wrong direction as if this was a CCP problem then there would be an endless stream of threads, including me, about the problem.

And here is a hint for you. The quickest way to get an IT person to stuff your problem to the bottom of the biggest stack of papers in the slowest moving intray they can find is to constantly whinge about same thing. Kinda like what you have been doing in this thread, although I notice that you have been quiet over the last couple of days. And the reason I know this? I have worked in IT support for nearly 15 years and was using modems when 14.4kb was an expensive wet dream to a geek.

Treat your support geek nicely and they will look after you well. Annoy them and watch your problems multiply. Harass them by asking them repeatedly when something will be done and watch them ignore you more effectivly than a floater clears a swimming pool.

Summer River
EVE Corporation 15691
Posted - 2008.06.23 03:43:00 - [278]
 

Edited by: Summer River on 23/06/2008 03:44:47
Damn. Wrong toon

Joskken Inx
the unified
Negative Ten.
Posted - 2008.06.23 03:59:00 - [279]
 

I've had no problems after downtime until about 3 hours ago. Got a single bump off, thought well...maybe it was because I went afk for 20min (I know Sisi does that to you, I'm just used to thinking that)
About an hour after that, I got disconnected again. Now the frequency is picking up, and in the last 15 minutes I've been disconnected 3 times now.
I don't know if this is a precursor to another night of this but it's time to just dock up and twiddle our thumbs I guess.

Ezekiel Sulastin
Gallente
Shiva
Morsus Mihi
Posted - 2008.06.23 04:07:00 - [280]
 

Whatever the heck is going on: 1, Viator: 0

Surprisingly I don't drop during the massive blob fest in Old Man Star, only when I'm running around grabbing loot to make some isk to keep fighting. Conspiracy much?

Brugar
Posted - 2008.06.23 04:33:00 - [281]
 

I am in Wisconsin, USA.
I use Roadrunner ISP.
I stay connected almost all day, but around 8pm Central time, I start dropping every 5 to 10 min.
If at work, I drop constantly on AT&T DSL.

Hope this helps.

Lord Jita
Lord Jita's Big Gay Corp
Posted - 2008.06.23 04:35:00 - [282]
 

Goin on 4 days unable to play eve. Just happened again right now

Target Name: www.eve-online.com
IP: 87.237.39.199
Date/Time: 6/23/2008 12:30:53 AM to 6/23/2008 12:32:23 AM

1 1 ms 1 ms 1 ms 1 ms 1 ms 1 ms 2 ms 1 ms 1 ms 1 ms [192.168.0.1]
2 8 ms 7 ms 75 ms 7 ms 9 ms 9 ms 10 ms 8 ms 8 ms 8 ms [10.47.192.1]
3 8 ms 7 ms 68 ms 8 ms 10 ms 7 ms 8 ms 7 ms 7 ms 10 ms gig-3-1-nycmnys-rtr1.nyc.rr.com [24.29.104.169]
4 10 ms 8 ms 208 ms 8 ms 9 ms 10 ms 14 ms 8 ms 8 ms 8 ms pos-1-0-nycmnyl-rtr2.nyc.rr.com [24.29.100.13]
5 10 ms 97 ms 178 ms 41 ms 8 ms 10 ms 8 ms 11 ms 10 ms 10 ms tenge10-0-0-nycmnya-rtr1.nyc.rr.com [24.29.119.181]
6 34 ms 66 ms 182 ms 15 ms 11 ms 20 ms 12 ms 10 ms 10 ms 9 ms tenge-0-3-0-nwrknjmd-rtr.nyc.rr.com [24.29.97.6]
7 18 ms 64 ms 152 ms 9 ms 36 ms 9 ms 12 ms 10 ms 12 ms 16 ms ae-4-0.cr0.nyc30.tbone.rr.com [66.109.6.78]
8 15 ms 36 ms 124 ms 11 ms 11 ms 14 ms 65 ms 10 ms 18 ms 15 ms ae-1-0.pr0.nyc20.tbone.rr.com [66.109.6.163]
9 15 ms 15 ms 93 ms 15 ms 15 ms 20 ms 15 ms 13 ms 13 ms 15 ms tge6-3.fr4.lga.llnw.net [208.111.134.209]
10 N/A N/A N/A N/A N/A N/A 113 ms 104 ms 105 ms 104 ms tge8-1.fr3.ams.llnw.net [69.28.171.85]
11 82 ms 84 ms * * * * * * * N/A tge1-2.fr3.lon.llnw.net [69.28.171.126]
12 83 ms 83 ms * * * * * * * N/A ve5.fr4.lon.llnw.net [69.28.171.138]
13 84 ms 86 ms * * * * * * * N/A ccp.ve201.fr3.lon.llnw.net [87.248.208.150]
14 88 ms 83 ms * * * * * * * N/A [87.237.39.199]

Ping statistics for www.eve-online.com
Packets: Sent = 10, Received = 3, Lost = 7 (70.0%)
Round Trip Times: Minimum = 83ms, Maximum = 88ms, Average = 85ms

Ludi Burek
The Player Haters Corp
Posted - 2008.06.23 04:45:00 - [283]
 

Australia here. Been happening for 4 days now BUT I've noticed when I'm online after DT, no disconnects. The worst seems to be if I jump on during US timezone. Can't stay on for longer than a handful of minutes.

Joskken Inx
the unified
Negative Ten.
Posted - 2008.06.23 04:56:00 - [284]
 

Edited by: Joskken Inx on 23/06/2008 04:56:02
DSL Reports reccomended using PingPlotter, and after having it up and monitoring the tracert to 87.237.39.199 for the last 15 minutes, you can see just before the destination it spikes into red/bad. The address giving the trouble is listed as ccp.ve201.fr3.lon.llnw.net (87.248.208.150)
Everything else looks great except that second to last hop.

Stormwind Bloodfeather
Minmatar
Fer Lomarcan
Ministry of Inappropriate Footwork
Posted - 2008.06.23 05:26:00 - [285]
 

C:\DOCUME~1\NUNYABIZ>tracert http://www.eve-online.com
Unable to resolve target system name http://www.eve-online.com.

C:\DOCUME~1\NUNYABIZ>tracert 87.237.39.199

Tracing route to 87.237.39.199 over a maximum of 30 hops

1 1 ms <1 ms <1 ms nunyabiz
2 27 ms 27 ms 28 ms nunyabiz
3 31 ms 29 ms 30 ms 10.245.225.17
4 * * * Request timed out.
5 28 ms 28 ms 28 ms 12.126.193.33
6 104 ms 104 ms 103 ms tbr1.sffca.ip.att.net [12.122.81.54]
7 105 ms 105 ms 105 ms cr2.sffca.ip.att.net [12.122.19.21]
8 130 ms 118 ms 103 ms cr1.st6wa.ip.att.net [12.122.31.193]
9 105 ms 106 ms 105 ms tbr1.st6wa.ip.att.net [12.122.23.154]
10 104 ms 103 ms 103 ms 12.122.111.17
11 105 ms 107 ms 104 ms 12.87.189.114
12 115 ms 109 ms 116 ms ve5.fr3.sea2.llnw.net [69.28.171.77]
13 106 ms 113 ms 109 ms tge2-2.fr3.sjc.llnw.net [69.28.171.145]
14 109 ms 118 ms 108 ms ve5.fr4.sjc.llnw.net [69.28.171.210]
15 157 ms 152 ms 153 ms tge1-1.fr3.ord.llnw.net [69.28.171.65]
16 155 ms 153 ms 154 ms ve6.fr4.ord.llnw.net [69.28.172.42]
17 179 ms 178 ms 178 ms tge11-3.fr3.lga.llnw.net [69.28.171.194]
18 250 ms 249 ms 250 ms tge1-2.fr3.lon.llnw.net [69.28.171.126]
19 250 ms 249 ms 260 ms ve5.fr4.lon.llnw.net [69.28.171.138]
20 257 ms 258 ms 258 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150]
21 249 ms 251 ms 249 ms 87.237.39.199

Trace complete.

C:\DOCUME~1\NUNYABIZ>

Lag and disconnects across the board. Not just eve for me. Loosing websites, other games, general internet connectivity issues from Hawaii. On Hawaiian telecom DSL.

Storm

Ahsekuaw
Brother Theo's Monastery
The Ancients.
Posted - 2008.06.23 05:41:00 - [286]
 

Originally by: Brugar
I am in Wisconsin, USA.
I use Roadrunner ISP.
I stay connected almost all day, but around 8pm Central time, I start dropping every 5 to 10 min.
If at work, I drop constantly on AT&T DSL.

Hope this helps.


I'm also in Wisconsin using Roadrunner. I logged in at 11:00 PM CST. I've been dropped at least 4 times in the space of an hour. I appreciate your efforts to work with the backbone providers. Now please pwn them...

Ahs

Pr1ncess Alia
Posted - 2008.06.23 05:54:00 - [287]
 

Edited by: Pr1ncess Alia on 23/06/2008 05:55:04
please stop reading too much into your traceroutes all

Most devices on the internet's backbone ratelimit. Your icmp packets are about the lowest priority possible for them, in short

1 35ms 30ms 35ms
2 * * * request timed out
3 40ms 40ms 40ms

that tells you 2 things. jack and $#*(

ping plotter et all neat little tools. same deal. useless except for showing you the path.

want to know if you have packet loss to the server? type "ping 87.237.39.199 -t" in your command prompt and watch it go. if it times out then yes, you have packet loss or if your taking huge blocks of timeouts perhaps your momentarily losing route someplace

lets say you do get packet loss AND the above traceroute.
this still doesn't indicate your issue is on hop 2.

its just about impossible for users to troubleshoot their isp's/some 3rd party backbone. best you can do is ***** at YOUR isp until they take the issue up with the next guy and so on until someone that knows wtf they are doing fixes it.

Zyz'yx
GoonFleet
GoonSwarm
Posted - 2008.06.23 06:26:00 - [288]
 

Still disconnecting. Just lost a rack of berserker II's. Will drone losses be replaced?

Stormwind Bloodfeather
Minmatar
Fer Lomarcan
Ministry of Inappropriate Footwork
Posted - 2008.06.23 06:43:00 - [289]
 

Originally by: Pr1ncess Alia
Edited by: Pr1ncess Alia on 23/06/2008 05:55:04
please stop reading too much into your traceroutes all

Most devices on the internet's backbone ratelimit. Your icmp packets are about the lowest priority possible for them, in short

1 35ms 30ms 35ms
2 * * * request timed out
3 40ms 40ms 40ms

that tells you 2 things. jack and $#*(

ping plotter et all neat little tools. same deal. useless except for showing you the path.

want to know if you have packet loss to the server? type "ping 87.237.39.199 -t" in your command prompt and watch it go. if it times out then yes, you have packet loss or if your taking huge blocks of timeouts perhaps your momentarily losing route someplace

lets say you do get packet loss AND the above traceroute.
this still doesn't indicate your issue is on hop 2.

its just about impossible for users to troubleshoot their isp's/some 3rd party backbone. best you can do is ***** at YOUR isp until they take the issue up with the next guy and so on until someone that knows wtf they are doing fixes it.


Pinged. Same latency - 250ms. Tells me nothing different than I already knew. I have crap for a connection from the ATT route on out. On a side note, a website here on Maui pinged at an incredible 3ms (go figure).

Storm

Gen Eng
Posted - 2008.06.23 07:51:00 - [290]
 

Edited by: Gen Eng on 23/06/2008 07:52:48
It's definitely still happening. I'm on the West coast USA, and just lost my first fully equipped Raven that just locked in a mission, as I was warping out. Disconnected...and then I come back to a cheerful green pod.

Depressing.

In addition, everything else is also very slow to update. The asset window, market window, rigging...etc. Everything is taking two or three seconds longer than normal.

Atsuko Yamamoto
Spartan Shipyards
Posted - 2008.06.23 08:10:00 - [291]
 

West Coast US, still disconnecting no matter what time of day.

Mou'adib
Gallente
Fluffy Rabbit Killers
Posted - 2008.06.23 11:08:00 - [292]
 

Ok i've had about enough of this. Can we please get some form of responce from CCP that anything is even being done about this.

Clkte Flrke
Amarr
Tools Of The Trade
Posted - 2008.06.23 11:33:00 - [293]
 

Edited by: Clkte Flrke on 23/06/2008 11:34:58
Edited by: Clkte Flrke on 23/06/2008 11:34:24
i lost connection 2 times sunday afternoon. i live in illinois. my corp mate in kansas city is still losing connection. but another corp mate in michigan is not...go figure.

btw, i was losing connection before i patched and after patching.

Joskken Inx
the unified
Negative Ten.
Posted - 2008.06.23 16:23:00 - [294]
 

Originally by: Pr1ncess Alia
Edited by: Pr1ncess Alia on 23/06/2008 05:55:04
please stop reading too much into your traceroutes all




Dude it's either looking for an answer or making one up myself, what else are you supposed to do when you're hyper-caffeinated at 2am and haven't been able to undock all night? Laughing

I like pingplotter though, it makes me feel like I'm smart (and I barely am)

Thargat
Caldari
Deep Core Mining Inc.
Posted - 2008.06.23 16:49:00 - [295]
 

Edited by: Thargat on 23/06/2008 16:49:43
Welcome to the wonderful world of telecommunications folks.
ISPs and network companies need to invest massive ammounts of money on expensive hardware. This in an age when most investors want to wait for new network-technologies that are on the horizon. So instead of investing massive ammounts of money on hardware to solve congestion related issues the ISPs turn to software instead. Traffic shaping applications and software solutions is the name of the game and is becomming more and more common (everyone else does it, why shouldn't we?, a very common CIO question). DCs might be congestion (due to inadequate hardware investments/bad netbudgets) or trafficshaping or both. From what I've seen it's seems to be a growing trend and there's very little the end-user can do about it.

rgs

Ziku
Posted - 2008.06.23 19:24:00 - [296]
 

I'm using Comcast broadband, I downloaded the optional patch, I have not experienced the disconnects. Hope this halps ;)

Shepard Book
Posted - 2008.06.24 20:30:00 - [297]
 

Just a sugestion.

Next time do not make us wait till Monday to start a brand new thread addressing this same problem. Lime should have been dropped on 20th not waiting till the following Monday to address it.

Thanks

Morris Falter
Caldari
The Collective
B O R G
Posted - 2008.06.25 11:46:00 - [298]
 

Edited by: Morris Falter on 25/06/2008 12:02:51
Still experiencing a number of lockups / stalls and disconnects.

http://clip2net.com/page/m0/224457

http://clip2net.com/page/m0/224454

http://clip2net.com/page/m0/224463

Lance Fighter
Amarr
Posted - 2008.08.04 06:47:00 - [299]
 

I would just like to mention that it still is happening, to me at least...


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