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blankseplocked ISK spamming is completely out of control
 
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Jenny Zeke
Caldari
Liberi Fatalius
Posted - 2008.02.28 13:24:00 - [1]
 

So you've just started playing eve, and This is your first impression

EVERY TIME I log in, that's what I see. That's what all new people see, Some of who will end up buying ISK thinking it's perfectly legal, because CCP fail to implement even basic measures to filter it out.

"Rookie Help" is more useful as a place to spam ISK advertisements than it is in actually helping anyone. It's disgusting. All the ones I petitioned returned in less than 5 minutes under another name and I actually think I made the problem worse because everyone has to then block them again.

How long before you do something CCP?

Shintai
Gallente
Arx Io Orbital Factories
Arx Io
Posted - 2008.02.28 13:28:00 - [2]
 

Ye, I get those from AZNSales or somethings 1000 times a day on 50 new trial accounts.

Connner
Minmatar
Posted - 2008.02.28 13:33:00 - [3]
 

or you know you could just right click --> ignore. After a few of those, now I hardly ever see an isk spammer.

Chirruper
Posted - 2008.02.28 13:34:00 - [4]
 

Edited by: Chirruper on 28/02/2008 13:34:08
Originally by: Jenny Zeke
That's what all new people see, Some of who will end up buying ISK thinking it's perfectly legal, because CCP fail to implement even basic measures to filter it out.



The first thing you see when you log on as a trial character in rookie help is a message very clearly stating that buying ISK is a violation of the EULA, then followed by spam. It goes away when you're 1 month old and join a corp.

Jenny Zeke
Caldari
Liberi Fatalius
Posted - 2008.02.28 13:35:00 - [5]
 

Originally by: Chirruper
Edited by: Chirruper on 28/02/2008 13:34:08
Originally by: Jenny Zeke
That's what all new people see, Some of who will end up buying ISK thinking it's perfectly legal, because CCP fail to implement even basic measures to filter it out.



The first thing you see when you log on as a trial character in rookie help is a message very clearly stating that buying ISK is a violation of the EULA, then followed by spam. It goes away when you're 1 month old and join a corp.


I don't recall reading such a message

Liberator 1
Gallente
The Scope
Posted - 2008.02.28 13:38:00 - [6]
 

I agree its a problem.
You'd think CCP would have the time and money to employ someone just to sit there and permablock the spammers. Hell I'd do it if they paid me !

Luh Windan
Minmatar
Tribal Liberation Force
Posted - 2008.02.28 13:40:00 - [7]
 

I'm surprised no one has mentioned this before. You would think there would be a thread on it almost every day......

Chirruper
Posted - 2008.02.28 13:41:00 - [8]
 

Originally by: Luh Windan
I'm surprised no one has mentioned this before. You would think there would be a thread on it almost every day......


Most people are MMO vets and 100% numb to the spam.

Ryuu Katsu
Umbra Campitor
Dead On Arrival Alliance
Posted - 2008.02.28 14:01:00 - [9]
 

Regradless of whether people are immune to it or not, I still agree it is out of control and anyone on the help channel, in local in Empire, or in a starter corp gets mindlessly bludgeoned by scores of these spams every day.

It is beyond a nuisance, it is abhorrable that one has to put up with it.

Blocking those spammers doesn't help much, as they are constantly generating new accounts and new bots. I tried so at one time, all i ended up with was an unmanagebly long block list. And I'm sure that block list as well has it's limits of allowed blocked users. Have you ever tried clearing that list, one by one after some time? It isn't fun I can tell you that much.

I've said it many times before, but CCP please give us an option to tick to filter out any messages/mails/convoes sent by users on trial accounts.
That way you can still generate more interest in your product with trial accounts, while enabling people to spare themselves the highly frustrating spam-athron if they so choose.

One of the reasons that you don't see a message about this every day on the forums is that those of us who have been here a little while have simply given up on it, feeling that the suggestions being made simply fall on deaf ears.

Burnharder
Posted - 2008.02.28 14:09:00 - [10]
 

Originally by: Ryuu Katsu

I've said it many times before, but CCP please give us an option to tick to filter out any messages/mails/convoes sent by users on trial accounts.
That way you can still generate more interest in your product with trial accounts, while enabling people to spare themselves the highly frustrating spam-athron if they so choose.



Superb idea and it has the Burnharder nod of approval.

Rawr Cristina
Caldari
Naqam
Posted - 2008.02.28 14:18:00 - [11]
 

I think the fact that a complete lack of any kind of limit on Flooding (especially in such crowded channels) as well as NO filters whatsoever for known ISK-sale URLs isn't helping all that much.

Measures to silence them are too obvious, too. Instead of simply banning them, how about just perma-muting them without actually informing them of it? They'd still be spamming away, just on deaf ears and wouldn't actually know when they needed to make a new acc Razz

Besides, shouldn't a GM or otherwise volunteer with Banstick abilities be sitting in that channel looking out for that? It only makes sense, being a Help channel.

Luh Windan
Minmatar
Tribal Liberation Force
Posted - 2008.02.28 17:08:00 - [12]
 

Originally by: Chirruper
Originally by: Luh Windan
I'm surprised no one has mentioned this before. You would think there would be a thread on it almost every day......


Most people are MMO vets and 100% numb to the spam.


*whooooooosh*

Kirjava
Shiva
Morsus Mihi
Posted - 2008.02.28 17:19:00 - [13]
 

Out of control?
This is the wrong way to describe it, it implies it is possible to restrain them in the first place to some degree.

Malcanis
Caldari
Vanishing Point.
The Initiative.
Posted - 2008.02.28 17:22:00 - [14]
 

Originally by: Kirjava
Out of control?
This is the wrong way to describe it, it implies it is possible to restrain them in the first place to some degree.


I'd settle for being able to ignore them.

Reots
Posted - 2008.02.28 18:00:00 - [15]
 

Seems it would be simple just to add ISK and GOLD to a filter. If you need to trade you can still talk about 150M and 1.4B. Who ever talks about ISK except ISk sellers anyways

Ephemeron
Caldari Provisions
Posted - 2008.02.28 18:09:00 - [16]
 

CCP, disable Copy+Paste function in trial accounts.

Start letting well known trusted people moderate public channels.

Zcorm Narwarr
Posted - 2008.02.28 18:28:00 - [17]
 

These isk seller topics don't help anyone. All they have is whine and very bad ideas how to prevent the spam. Meaning, 99% of the ideas dont work and 1% restricts trial accounts in a way that CCP cannot accept. The ideas in this thread all go into that 99%.

Ephemeron
Caldari Provisions
Posted - 2008.02.28 18:35:00 - [18]
 

Originally by: Zcorm Narwarr
These isk seller topics don't help anyone. All they have is whine and very bad ideas how to prevent the spam. Meaning, 99% of the ideas dont work and 1% restricts trial accounts in a way that CCP cannot accept. The ideas in this thread all go into that 99%.
What's wrong with my ideas?

I think CCP is just stubborn.

Zcorm Narwarr
Posted - 2008.02.28 18:39:00 - [19]
 

Originally by: Ephemeron
Originally by: Zcorm Narwarr
These isk seller topics don't help anyone. All they have is whine and very bad ideas how to prevent the spam. Meaning, 99% of the ideas dont work and 1% restricts trial accounts in a way that CCP cannot accept. The ideas in this thread all go into that 99%.
What's wrong with my ideas?

I think CCP is just stubborn.


First one does not work at all and second is not efficient and neither does it actually solve the problem.

Luh Windan
Minmatar
Tribal Liberation Force
Posted - 2008.02.28 18:39:00 - [20]
 

Edited by: Luh Windan on 28/02/2008 18:39:55
Originally by: Ephemeron
Originally by: Zcorm Narwarr
These isk seller topics don't help anyone. All they have is whine and very bad ideas how to prevent the spam. Meaning, 99% of the ideas dont work and 1% restricts trial accounts in a way that CCP cannot accept. The ideas in this thread all go into that 99%.
What's wrong with my ideas?

I think CCP is just stubborn.


Isk spammers are doing their *job* - they are making money for someone and themselves. They care about it and just like we still manage to get to work - when the trains are not running or there are road works or whatever - because we need to earn an income - the Isk spammers will work round our blocks to keep on making money

We (CPP and users) just do not care enough to keep fighting - because it does not have the same economic impact on it.

As someone who has had to fight spam and has spoken to a lot of other spam fighters I can tell you it is an unending thankless task that you can at best hope to achieve a few weeks of silence if you are really lucky.

It also only really bothers noobs and those in popular systems so it is not even a nuisance for everyone


Nocturnal Avenger
Sebiestor Tribe
Posted - 2008.02.28 18:58:00 - [21]
 

What if:

any 1 year+ old could right-clik (and confirm) on any TRIAL account and insta-ban him for isk selling?

To prevent abuse, the player who banned, risked a minor ban himself if it was considered harrasment (1 day ban or so the first time).

When banning, the client automatically sends the chat (and perhaps also the last 20) line to a GM who can verify the ban (and un-ban if needed).

This provides the spam-tired community extremely quick response time to obvious isk-sellers.

Any thoughts?

Dahin
Maza Nostra
HELL4S
Posted - 2008.02.28 19:03:00 - [22]
 

OR you could just spend your midwarp time to actually petition them under the appropriate category.
Copy/paste text, copy/paste name, click search, click submit.
On average, after 3 minutes the spammer is gone (had occasions of a minute).

And I'm not asking you to kill all spammers yourself, just a few. Ignoring them changes nothing since someone eventually petitions them and your blocklist elongates for no reason at all.

If people would petition them the spammer alts would never make it out of the friggin starting systems.

Sillas Cov
Red Federation
Posted - 2008.02.28 19:21:00 - [23]
 

The reality of the situation is that is all comes down to Cpp's bottom line.

It would cost Cpp money in dealing with is farmers/sellers, in lost accnts subscription fees, lost noobie/lazy player base that using $$ to avoid the hard work of making legit isk to play the game, who would bail and go to another mmo for instant gratification if they couldn't buy isk, and finally it would cost Cpp revenue to police and deal effectively with the problem.

All significant lost revenue to the bottom line.

As soon as you become a business all the fine ideals of a liberal mindset go out the window unless you are truly dedicated to quality service and delivering a product as advertised.

So Cpp WTF? If you are NOT going to deal with isk selling problem then at least have the balls to advertise your mmo as duly compromised in the exact way that it is in all your public exposure....

Let the reality of false advertising be your moral imperative.

No?

Cpp's silence on the issue speaks volumes here...

Danis Out..

Nikolai Luzhin
EVE University
Ivy League
Posted - 2008.02.28 19:26:00 - [24]
 

That would be the short-sighted perspective for them I think. Taking the long view and realizing the impact isk spamming has on the loyal subscriber base would be the wise approach.

Karanth
Gallente
RONA Corporation
RONA Directorate
Posted - 2008.02.28 21:01:00 - [25]
 

It doesn't help that spammers can get a new trial account on a whim. Make the trial require something more than what it does now, preferably something that eats a bit of time, or needs something unique, like an email address. I doubt a real new player would need to make multiple trials, and wouldn't need to use more than one email address to join, but a spammer would ahve to waste more time with emails, either making accounts, or stealing/buying them (time spent not making ads harassing us.)


Gabriel Darkefyre
Minmatar
Jericho Fraction
The Star Fraction
Posted - 2008.02.28 21:32:00 - [26]
 

Originally by: Karanth
Make the trial require something more than what it does now, preferably something that eats a bit of time, or needs something unique, like an email address.



Nice Idea, but seeing the sheer amount of Spam I get every day from Yahoo Accounts I would suggest that using a 1 Trial per E-Mail Address might not be enough of a deterrant.

How about a flag deep within the Client code? Creating a Trial Account on a Client sets the Flag on. Once the Flag is set, you cannot create a second Trial Account on the Same Client. The reason you want this so deep in the code is to make it really difficult if not impossible to hack the client to manually reset the flag.

That way, once you Ban an Account for Spamming, they need to reinstall the Client before they can get back to spamming.

Sinder Ohm
Demonic Corp
G00DFELLAS
Posted - 2008.02.28 21:41:00 - [27]
 

yeah, to be honest I just don't understand why CCP sit by and watch. Just give us an option box to ignore all trial account caht and mails pretty please.

StarRanger
Gallente
Royal Star Ranger Family
Posted - 2008.02.28 21:46:00 - [28]
 

/signed

get this under control ccp, check my list of these damn isk-sellers i've been petitioning the last month Evil or Very Mad

Vasili vonHolst
Minmatar
Gargamel's Lair
Posted - 2008.02.28 21:54:00 - [29]
 

/signed

syphurous
Gallente
Center for Advanced Studies
Posted - 2008.02.28 22:19:00 - [30]
 

The frequency some of these bots spam is annoying, you cant even click on their names to block as the text keeps jumping.

I have portraits off, because frankly I'm sick at looking at all your ugly mugs. So I have about 16 lines of chat and I still cant catch them sometimes.

Its really hard helping people out when every 12 lines between yours are isk sellers crap.

Taking it to PM is stupid becuase quite often I'm helping more than one at a time and their are others listening in who benefit while not contributing.

Rookies need to be put into a racial chat until trial expires / account subbed. That makes 4 instead of 12 channels. Next the need Evemail and PM's disabled to everyone but people who have added them as friends. If they are looking for a friend, they already have a way to contact their friends to organize this without evemail / PM's. They need to have the ability to post URL's removed while in this racial chat. These chats need messages globally sent every couple of minutes along the lines of "Isk buying or selling is a EULA offence and is banable" in a color not available to players.

At the end of trial they fall into their schools corp channel where they have their restrictions removed.

Caught isk sellers need to be muted and mass banned during DT. This leaves then spamming while they're muted and not able to be seen. They will have no clue and will make the frequency of spam drop as they'll have to gauge when their account has probably been blocked.

The IP's need to be traced, and reported as spamming to the owner of the IP block. While this may fall on deaf ear alot of the time, repeating emails usualy get some sort of response.

All Chinese IP's need to be blocked, they have their own server and as I understand it the Govt doesn't want them playing with western influences anyway.

The Yank, Russian and other European sellers cant really be dealt with in such a manner, but I'm their ISP's would eventually do something if you complain enough.

Squeeky wheels do get the grease.


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