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blankseplocked How to solve the Local Session Corrupt error
 
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Bobarian
Posted - 2007.12.07 18:07:00 - [61]
 

Id be happy just to get my windows to load. I turn on computer it shows my Dell screen and that loads fine then when it goes to boot windows i receive " (windows root)\system32
hal.dll" missing or corrupt. Any button i hit after that just reboots my computer and leads me to the same error. Ive tried F2 and F12 and theres no help there for me on my dell.I dont have my OS CD's (requested them shipped to me today- cali to fla.).

Erodmos
Posted - 2007.12.07 18:50:00 - [62]
 

Just had that issue to. Think coming from running two clients on the PC, was never on test servers at all.

For me it did work to delete only the pc.dat file in the settings folder. Still crappy ...

Erodmos

MobyMule
Minmatar
Metallic Dragons
Posted - 2007.12.08 05:06:00 - [63]
 

W2K upgraded the small classic patch then the full. Found this deleted the cache and settings. Same error. Deleted all EVE file reinstalled full classic version. Same error. I am stuck.

I have not tried the premium one yet. I have a ati 9600pro so I know I can't get the graphics.


running load
Posted - 2007.12.08 08:05:00 - [64]
 

i am having the same problem as everyone else even after removing and reinstalling everything deleting cash and setting foulder the error still happens

Amairgon
Posted - 2007.12.08 22:26:00 - [65]
 

I'm having the same problem - was able to log into trinity once; second time got "local session corrupt".
Have deleted the CCP folder from <user>\local settings\application data\ - did not fix problem.

but here's the thing: create a new user account under windows XP - log in and run Eve --> WORKS!
(but only once; the second time i log in: local session corrupt!!!!!!!!

Also
- have never logged onto test server
- have not "upgraded" to premium (will take few days to download 1GB!! - Telkom sucks!)

Manipulator General
o.0
Posted - 2007.12.09 05:19:00 - [66]
 

Edited by: Manipulator General on 09/12/2007 05:21:55
I'll stick my name down on the list of Local Session Corrupt victims.

Tried the renaming/deletion of the whole folder in the Documents and Settings, to no avail. Whilst I was sitting at the login screen (right before you get the error if you hit enter again), and logged in on my other PC. That promptly kicked me off on the error-tastic PC. So it appears the server realises I am logged in to some extent, and boots me since I logged in somewhere else.

Fwiw, I didnt install the premium graphics, since the PC in question is of the lame variety, and wont handle the new graphics. It ran fine pre-patch though.

Bah. :(

Anstrom
Posted - 2007.12.09 12:14:00 - [67]
 

Add me to the list as well. This is rather frustrating...mmmmmm!

Sushi McBain
Posted - 2007.12.09 14:37:00 - [68]
 

Add another to the list - tried all, clean classic install with all previous folders/caches deleted. Completes the login, but never goes to the character selection screen no matter how long you wait. Trying the connect button again gives the corrupt session message.




waiting..................Mad

Manipulator General
o.0
Posted - 2007.12.09 15:49:00 - [69]
 

As a last resort I'm trying the "download the premium client, but switching off the new graphics" method. Will post back once it's finished.

Manipulator General
o.0
Posted - 2007.12.09 15:58:00 - [70]
 

Originally by: Manipulator General
As a last resort I'm trying the "download the premium client, but switching off the new graphics" method. Will post back once it's finished.


OMFG, there appears to be be nothing wrong with my PC, my connection, or the server. It's the CLASSIC CLIENT THAT'S AT FAULT!

I just ran the premium client on my PC, and it's fine suddenly. And I'm not the only one this is the case for.

PLEASE FORUM MODs - update the initial thread with this possible fix.

McStriker
Posted - 2007.12.10 18:04:00 - [71]
 

Originally by: Manipulator General
Originally by: Manipulator General
As a last resort I'm trying the "download the premium client, but switching off the new graphics" method. Will post back once it's finished.


OMFG, there appears to be be nothing wrong with my PC, my connection, or the server. It's the CLASSIC CLIENT THAT'S AT FAULT!

I just ran the premium client on my PC, and it's fine suddenly. And I'm not the only one this is the case for.

PLEASE FORUM MODs - update the initial thread with this possible fix.





Worked for me.

I couldn't even get to the character select screen. Tried reinstalling the classic client, tried clear cache, nothing worked.

Upgraded to the premium client (on a computer that won't even support the premium content) and every works fine now!

PLEASE add this fix to this topic... I wasted my whole day trying to figure this out!!

Tasty Bit
Gallente
Aliastra
Posted - 2007.12.11 03:05:00 - [72]
 

Originally by: CCP Casqade
As there are currently many threads on this topic here is how you fix it.

Reason:
Usually when you have the "Local Session Corrupt" error, the only thing you need to do is close down the client and start it again. But it seems that for some people this issue persists, even after rebooting. The reason for this is that you have not used the /LUA:OFF switch on your shortcut when connecting to our test server. This can cause the cache to become corrupted and therefore rejected when you're trying to connect to Tranquility.

How to fix it:
To fix this problem you have to clear your cache and settings, as in rename the EVE-Online cache and settings folders or delete them. Here is how you do it:

1. Exit the game
2. Go to:
- Windows 2000/XP: "C:\Documents and Settings\%username%\Local Settings\Application Data\CCP\EVE"
- Windows Vista: "C:\Users\%usernames%\AppData\Local\CCP\EVE"
3. In there, there are subfolders named settings and cache. Move those folders over to a safe location outside of the EVE directory (or just rename them). This resets EVE to its default settings as the game then regenerates the folder upon restart.

This also unfortunately clears out your bookmark folders (though the bookmarks themselves are perfectly safe), so if needed, you can try moving the \Settings subfolder of the original \cache folder back to the one in your EVE directory.

Do note that copying the settings folder or any of it's files back may cause your problems to resurface, this includes the prefs.ini file.



And still the real solution isn't posted.

Avaleric
Amarr
SC Special Circumstances
Posted - 2007.12.12 20:40:00 - [73]
 

THe cache directions from CCP is wrong (on XP at least). Caches are stored in the hidden local_settings folder (in your user folder), then application data, then CCP.

Why the hell they've placed them in hidden system folders in beyond me...

Agent Smithers
Posted - 2007.12.15 02:32:00 - [74]
 

im gonna delete this post - just want to see my avatar. Sorry for spam.

Gehen Kralle
Posted - 2007.12.19 10:46:00 - [75]
 

Try this :

Put you Eve Voice off.

I loveEVE
Gallente
Federal Navy Academy
Posted - 2007.12.22 17:58:00 - [76]
 

this is CCP and EVE

Zargol
Posted - 2007.12.27 07:29:00 - [77]
 

I had a similar issue on one of my PC's running win2k. Game froze up after entering login. The "Preparing data" progress window would show and disappear, and eventually I'd be back would stay at the 'login window', apparently frozen (but still playing the EVE music). Clicking on 'connect' again would bring up the corrupt session error message mentioned at the start of this thread.

This was on a PC where the BITS service used by windows Update is broken to the point where Microsoft Tech "Support" can't even figure out how to fix it. It's probably due a full OS reinstall, but I didn't want to go to that much effort just to fix EVE on an otherwise working PC.

I'd tried full client reinstall of the classic client, deleting caches as suggested in other posts in this thread. Based on an obscure message 30 pages in the past in the forums here, I suspected EVE Classic client was hung up talking to BITS to see if I could run premium content.

Fortunately, the system barely met minimums for the Premium content client, so I downloaded that, cleared up enough free space for it, and installed away. This seems to have cleared up the login problem.

I ran across an interesting bug in the installer -- if you don't have sufficient disk space in its default location, and enter in the text box a custom path, it doesn't check the space in the custom path and un-grey the 'install' button.


I've had petitions open on this problem since patch day with no responses --oh, 3 weeks ago. If I didn't have two other PC's to play on, I'd be pretty ticked off by now.

Thanks to those of you on the forum here for providing some useful help!

-Z

Zen Tolan
Posted - 2007.12.31 04:59:00 - [78]
 

My petition thats been open for 3 weeks on this issue has finally been updated "due to the large number of connection issues petitions we have received lately we are unable to reply to them all so we are sending this message to everyone"
yada yada yada usuall copy paste suggestions response, but two things, one their acknowloging a problem and two at the end of the message is a "if these steps dont work please send us your logs"

Alessia Suvayarin
Invicta.
Posted - 2008.01.17 13:46:00 - [79]
 

Ran into this error today. Here is what happened:

1. I closed EVE the night before, went to bed. PC was running through the night with no application whatsoever running.
2. I came home, wanted to start the client -> Local session corrupt \o/
3. Cleared cache -> fail
4. Deleted both the cache and settings folder in ".../local settings/application data/CCP/EVE/" -> fail
5. Played around with premium/non premium settings -> fail
6. See 4.
7. Played around with the /LUA:OFF command in the shortcut -> fail
8. See 4.
9. Current status -> fail

I have not been on the test server since Trinity so the statement about the missing /LUA:OFF while connecting to SiSi causing this problem is not entirely true/incomplete. It just happened over night for no reason i could see. Also someone in this thread mentioned you should have 6 files in the settings folder after deleting it. I only have 5 after doing that. The char_number.dat is missing. I guess it is created after you have logged in successfully which i have not managed to accomplish yet.

o/

Ex Con
Capitalism Amuck
Posted - 2008.01.17 14:05:00 - [80]
 

I am getting same as above, and ive NEVER been on the test server.

Hannibal Cane
Posted - 2008.01.17 14:09:00 - [81]
 

Edited by: Hannibal Cane on 17/01/2008 14:09:07
Same here... Never been on test server...

Romin Tearn
Posted - 2008.01.17 14:33:00 - [82]
 

Edited by: Romin Tearn on 17/01/2008 14:35:31
I'm also having this problem, can we expect an answer soon? I've never been on the test servers, and I have tried all of the above fixes, but still cannot get past the login screen. Could this be an OS issue? I've noticed my yahoo client is not connecting aswell... It's not yahoo that's causing that problem as I can log in under linux fine. So I'm wondering if it's an OS update that might have broken something.

raglah
Gallente
TRANS-ULTIMA INDUSTRIES
Posted - 2008.01.17 14:55:00 - [83]
 

Edited by: raglah on 17/01/2008 15:01:27
Originally by: CCP Casqade
As there are currently many threads on this topic here is how you fix it.

Reason:
Usually when you have the "Local Session Corrupt" error, the only thing you need to do is close down the client and start it again. But it seems that for some people this issue persists, even after rebooting. The reason for this is that you have not used the /LUA:OFF switch on your shortcut when connecting to our test server. This can cause the cache to become corrupted and therefore rejected when you're trying to connect to Tranquility.

How to fix it:
To fix this problem you have to clear your cache and settings, as in rename the EVE-Online cache and settings folders or delete them. Here is how you do it:

1. Exit the game
2. Go to:
- Windows 2000/XP: "C:\Documents and Settings\%username%\Local Settings\Application Data\CCP\EVE"
- Windows Vista: "C:\Users\%usernames%\AppData\Local\CCP\EVE"
3. In there, there are subfolders named settings and cache. Move those folders over to a safe location outside of the EVE directory (or just rename them). This resets EVE to its default settings as the game then regenerates the folder upon restart.

This also unfortunately clears out your bookmark folders (though the bookmarks themselves are perfectly safe), so if needed, you can try moving the \Settings subfolder of the original \cache folder back to the one in your EVE directory.

Do note that copying the settings folder or any of it's files back may cause your problems to resurface, this includes the prefs.ini file.


The client's local session information is corrupt, probably as a result of failed cleanup during a disconnect. Connecting to the server in this state could lead to a rather unpleasant game experience. Please restart the client prior to logging in.

this is what i get trying to log in on any of my accounts?
I do not /did not try to log into sisi? was ok b4 dt what did u do to stuff it up?SadConfusedMad
Followed above instructions to NO avail?Rolling Eyesugh
now what do I do? my yearly renewal is coming up time to rethink my options I think..Mad

Derek Jould
Caldari
Posted - 2008.01.17 15:07:00 - [84]
 

Originally by: Alessia Suvayarin
Ran into this error today. Here is what happened:

1. I closed EVE the night before, went to bed. PC was running through the night with no application whatsoever running.
2. I came home, wanted to start the client -> Local session corrupt \o/
3. Cleared cache -> fail
4. Deleted both the cache and settings folder in ".../local settings/application data/CCP/EVE/" -> fail
5. Played around with premium/non premium settings -> fail
6. See 4.
7. Played around with the /LUA:OFF command in the shortcut -> fail
8. See 4.
9. Current status -> fail

I have not been on the test server since Trinity so the statement about the missing /LUA:OFF while connecting to SiSi causing this problem is not entirely true/incomplete. It just happened over night for no reason i could see. Also someone in this thread mentioned you should have 6 files in the settings folder after deleting it. I only have 5 after doing that. The char_number.dat is missing. I guess it is created after you have logged in successfully which i have not managed to accomplish yet.

o/


I had the same experience. Went to bed after closing EVE correctly. Got up this morning and experienced the corrupt local file message. It seems to me after reading all the posts here that the real problem is the online server login. How could all of us have the same issue and not have this be something that the online server is creating even though it reports to us as a local issue. One thing that is crystal clear, removing your cache and settings folder will not fix this issue. Everyone has tried the suggested fixes and they do not fix this issue.

It would be good to hear from CCP on this forum so that we could at leasts know that it is being looked at.

If they need file/logs from us, I wish they would just ask us here. I'll check back here later but for now I'm gonna not going to waste my time trying to fix it.


HyShade
Posted - 2008.01.17 15:09:00 - [85]
 

Same trouble here. As an added bonus, both my characters have their skill training complete now and I can't enter the game.

Dungheap
Caldari
Caldari Provisions
Posted - 2008.01.17 15:25:00 - [86]
 

same problem; closed eve before d/t. after d/t, corrupt session message.

trinity upgrade to classic was fine no problems until now. running w2k pro on older machine; tried new client, deleting caches, upgrading to premium.. none worked.

Hannibal Cane
Posted - 2008.01.17 15:27:00 - [87]
 

ok this is getting strange. Are we all Running 2k Pro? Is that it? G/F runs XP and had no issue logging on at the same time I was getting the corrupt session message.

Zubb Ionesco
Audentia et Artis
Posted - 2008.01.17 15:36:00 - [88]
 

I logged off some seconds before DT today. When i tried to log in again after an hour i got the Local Session Corrupt Error. I had that error before, after trinity was introduced. At that time installing the premium graphics solved my problem.
This time i tried:

  • Deleting the Cache and Settings

  • Deinstallation of EVE

  • Resinstallation of the classic client

  • Adding the premium graphics patch


and NOTHING of this steps helped! I'm still unable to connect, due to Corrupt Session Data! And as i see here, i'm not the only one. It would be really really nice, if someone in charge could answer to this.
I'm running W2k SP2, btw.

HyShade
Posted - 2008.01.17 15:43:00 - [89]
 

I've got W2K pro SP2 or SP3. . . can't really remember. From what I've read it seems to be exclusively effecting W2K users. Its not a problem if you've got multiple O/S's or another computer with a different one, but for most its no luck.

Cerise Fenn
Posted - 2008.01.17 15:45:00 - [90]
 

Same issue as of this morning, Win2k SP4.


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