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blankseplocked Trouble using port 26000? We have a solution for you!
 
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CCP Wrangler

Posted - 2007.10.24 13:25:00 - [1]
 

We are aware that a number of members of the Community are having difficulties connecting to the port for Tranquility and we have been investigating options on our part to ensure that our community is able to logon to EVE-Online without issue. If a user is experiencing difficulties connecting to our default port for Tranquility, you may now have the option to use port 3724. We recommend this port only be used if you are not able to connect to port 26000. Since this is not the official EVE port, support for connection issues will be limited.
In order to use port 3724, it will be necessary to open your prefs.ini file. You can find the file in the following location.

Press Windows Key + R and paste the following line into the Run window.

%USERPROFILE%\Local Settings\Application Data\CCP\EVE\c_program_files_ccp_eve_tranquility if you use Windows XP
%LOCALAPPDATA%\CCP\EVE\c_program_files_(x86)_ccp_eve_tranquility if you use Windows Vista.

Edit thr PREFS.INI file and change port=26000 to port=3724
Save the file and then launch the client and try connect.

Knowldege base.

Avon
Caldari
Versatech Co.
Raiden.
Posted - 2007.10.24 13:28:00 - [2]
 

You clever people.

Akita T
Caldari Navy Volunteer Task Force
Posted - 2007.10.24 13:47:00 - [3]
 

Port 80 ftw Twisted Evil
What, unpossible, you say ?

MotherMoon
Huang Yinglong
Posted - 2007.10.24 13:47:00 - [4]
 

claps*

Mashie Saldana
Minmatar
Veto Corp
Posted - 2007.10.24 13:48:00 - [5]
 

Not a bad idea using the same port as WoW, should be permitted in most networks.

Shinhan
Dreddit
Test Alliance Please Ignore
Posted - 2007.10.24 13:52:00 - [6]
 

Originally by: Mashie Saldana
Not a bad idea using the same port as WoW, should be permitted in most networks.

You serious? Laughing

Condecinte
Posted - 2007.10.24 14:01:00 - [7]
 


"Unable to get serverstatus on other port then 26000" so says my client.

I've been unable to connect without using a proxy since June so this would really be great if I could get this to work. And thanks for your efforts CCP Smile

Sirex007
Deep Core Mining Inc.
Posted - 2007.10.24 14:02:00 - [8]
 

ill try this tonight. - will add to my open petiton my findings

Sleepkevert
Amarr
Rionnag Alba
Triumvirate.
Posted - 2007.10.24 14:19:00 - [9]
 

Originally by: Condecinte
"Unable to get serverstatus on other port then 26000" so says my client.
Yeah, you won't be able to see how many players there are online and stuff. But if you hit connect you should log in with the correct settings Smile

Sara Dawn
Posted - 2007.10.24 14:31:00 - [10]
 


does this mean wow > eve ? :(

Seriously ccp should consider doing the same to the most common ports.


Kw4h
Dragon's Rage
Intrepid Crossing
Posted - 2007.10.24 14:41:00 - [11]
 

Edited by: Kw4h on 24/10/2007 14:42:31
Originally by: Sara Dawn

does this mean wow > eve ? :(
Seriously ccp should consider doing the same to the most common ports.



lol ownt - we're on the WoW port \o/

CCP are pirates just like us! YARRRR!!

Blizzard support
Originally by: "Blizzard"
- Allow port 3724 TCP out
- Allow port 3724 TCP in

Heldus
-Mostly Harmless-
Posted - 2007.10.24 15:38:00 - [12]
 

Edited by: Heldus on 24/10/2007 15:38:33
and what should the guys, like me, do which never get a log-in screen?

after the splash screen the client is just closing and leave a ExeFile.exe in the Taskmanager to show ...

i made the changes and also enter the Port Number in the according line

CCP Wrangler

Posted - 2007.10.24 15:40:00 - [13]
 

It's not their port, they don't own it. RazzLaughing

Tecro Nashota
Inako Industries
Posted - 2007.10.24 16:33:00 - [14]
 

Yeah erm don't come crying if you want to play EVE and WOW at the same time and your Rokh starts casting fireballs and your lvl 80 wizard starts hurdling antimatter Laughing

Chribba
Otherworld Enterprises
Otherworld Empire
Posted - 2007.10.24 16:39:00 - [15]
 

I still think you should forward _all_ ports in your router to TQ:26000 so we can chose any port we want in order to connect...

It took quite some time to open ONE additional port, why didn't you just slap on an entire range of ports while you were at it?

Wild Rho
Amarr
Silent Core
Posted - 2007.10.24 16:51:00 - [16]
 

I get as far as entering game but the connection times out or closes before I get ingame Sad

Was hoping this would be a workable work around for tiscali users Sad

Tharon
Amarr
24th Imperial Crusade
Posted - 2007.10.24 17:00:00 - [17]
 

Originally by: Heldus
Edited by: Heldus on 24/10/2007 15:38:33
and what should the guys, like me, do which never get a log-in screen?

after the splash screen the client is just closing and leave a ExeFile.exe in the Taskmanager to show ...

i made the changes and also enter the Port Number in the according line


same here... i left the game this afternoon and it was working,now its broken...

i hope you can fix it till the evening as iīm off for several days and my skill will be finished in 3 or 4 hours,donīt want to add another week to the month of lost skill time,especially with the new stuff ahead Wink

Breal D'nie
Mini miner manufacturers
Posted - 2007.10.24 17:40:00 - [18]
 

Edited by: Breal D''nie on 24/10/2007 17:40:27
I know very little about ports and such, but i thought the port number was specific to the router itself. ie port 3724 on ccp's server has nothing to do with 3724 on blizzards. just my ignorance possibly. also, could this possibly be a partial solution to reducing lag? if we could split the load to different ports, would that reduce the bottle neck? again, possibly noobish ignorance... :)

Lemy Caution
Minmatar
Posted - 2007.10.24 18:02:00 - [19]
 

Originally by: Breal D'nie
Edited by: Breal D''nie on 24/10/2007 17:40:27
I know very little about ports and such, but i thought the port number was specific to the router itself. ie port 3724 on ccp's server has nothing to do with 3724 on blizzards. just my ignorance possibly. also, could this possibly be a partial solution to reducing lag? if we could split the load to different ports, would that reduce the bottle neck? again, possibly noobish ignorance... :)


Thought I could help out here:

Every IP Address can be connected to by a number of services. These service sort themselves by ports. For example when you are using a web browser, you are connecting by port 80 - when using a 'secure' web site, port 443, or ftp 23. Some services also communicate on 'ad hoc' ports in higher ranges - on a more complicated level you might here people talk about ports being, 'open' or alternately 'forwarded' - this is an organization system for services. Technically any service (like EVE) can run on any port, but officially humanity has tried to organize them for better traffic management. If we didn't it would be really hard to run email, or the web in a consistent manner.

I don't know why this is happening to EVE really, but it sounds to me like some users ISP's are doing some traffic management. If this is true, I highly suggest to anyone who is experiencing this ccomplain to your ISP immediately. Support some hope of net neutrality for our civilization by engaging your rights as a consumer.

Kei Nagase
Minmatar
Applied Creations
The Fendahlian Collective
Posted - 2007.10.24 19:27:00 - [20]
 

Sadly this didn't help me. I still can't connect. >.<

Grainsalt
Lorentzian Traversable Corporation
Posted - 2007.10.24 19:44:00 - [21]
 

Edited by: Grainsalt on 24/10/2007 19:49:16
I love you.... No seriously... I really do...

You just made up for my having my carrier nerfed... I can actually not worry about Tiscali bum-fondling me each night..

I really really really really really really really am happy..

What carrier? (almost! Very Happy)

(P.S. I really am being serious).

ICE Blade
Deadly Addiction
Un-Natural Selection
Posted - 2007.10.24 20:15:00 - [22]
 

Edited by: ICE Blade on 24/10/2007 20:16:13
OK, its was working for me then eve kicked me about 1 hour ago on port 3724, can't log in on either port now Tiscali still blocking port 26000 and your one just times out now 3724. Just getting Authenticating for abour 2 mins then:

Connection FAILED
Connection Timeout - The server did not respond to the client's secure-handshake request within a reasonable amount of time.

Its a good job I am going to talk talk, I hate Tiscali.



Cosmic Vortex
Posted - 2007.10.24 20:20:00 - [23]
 

Why not just use port 80 and be done with it? That should be allowed through just about every firewall?

Dirk Fallows
Caldari
Galley-la
Posted - 2007.10.24 20:37:00 - [24]
 

Edited by: Dirk Fallows on 24/10/2007 20:37:49
Originally by: Cosmic Vortex
Why not just use port 80 and be done with it? That should be allowed through just about every firewall?


Unfortunatly some bright (l)ISPs (l for limited) transparently proxies connections to port 80. 443(https) might be a better choice as I've yet to see anyone doing any blocking/proxying for that port.

--edit: grammar

ICE Blade
Deadly Addiction
Un-Natural Selection
Posted - 2007.10.24 20:39:00 - [25]
 

Well port 80 does not work either, I am changing ISP

TimGascoigne
Sebiestor Tribe
Posted - 2007.10.24 21:09:00 - [26]
 

Here at the University of Bradford they have blocked port 26000. So for the last couple of months I have had to move between a continuous HTTP(S) proxy servers using proxy firewall v1.0.4 and then updating the list of proxies with new lists that are updated each week.

This may help anyone who still cannot get on to tranquility. btw when I use this new port I still cannot see this the server status. However I can still login and play just fine. so if it says sever status unknown don't worry just logon.

P.S. this is great work by the DEV's Very Happy now only if they understand that the recent changes to carriers is a nerf because it is impossible to assign fighter drones because of the lag created in fleet battle and That's why people use them as solo machines.

Jovoich
Trans-Solar Works
Rooks and Kings
Posted - 2007.10.24 21:19:00 - [27]
 

Thanks for the help ccp but its not working for me :( I'm planning on fire bombing tiscali offices, anyone want in?

Wagstaff
The Program
Controlled Chaos
Posted - 2007.10.24 22:24:00 - [28]
 

Originally by: CCP Wrangler
It's not their port, they don't own it. RazzLaughing

It was assigned to them by the IANA. Who also assigned 26000 to Quake, and maybe that's the reason 26000 gets blocked or shaped in some places.

It would help if you picked a port that wasn't shared with somebody who will tempt ISPs to block or shape your traffic; maybe even go to the IANA yourselves and get one assigned to you.

Princess Enjel
Posted - 2007.10.24 22:45:00 - [29]
 

Google AnalogX Portmapper

You can use software like this to portmap from your ip address:port to CCPs:Port

OFC its third party software and CCP will say if you get hacked, etc or it has nasties then you are screwed basically but its been around for years and ive been using it for years well that is until I bought a router.

Major Death
Caldari
Sarz'na Khumatari
Ushra'Khan
Posted - 2007.10.24 23:49:00 - [30]
 

Quote:
maybe even go to the IANA yourselves and get one assigned to you.


Thats a plan. 26001 is currently unassigned.


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