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blankseplocked Tired of desyncs? (not lag!). CCP logs show no loss?
 
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zattariss
Posted - 2007.08.03 01:07:00 - [241]
 

Originally by: CCP Wrangler
Originally by: Nightbird
/signed.

Your game is broken, and people are leaving. Your customer service is lacking, and it will be the downfall of this game.


That's strange, cause I just checked the subscription numbers, and apart from them increasing every month, this month had an even bigger increase than last month...


Wow. Just wow. Confused

Shannaria
Tri Star Productions
Posted - 2007.08.03 01:13:00 - [242]
 

Edited by: Shannaria on 03/08/2007 01:15:51
Edited by: Shannaria on 03/08/2007 01:14:29
Originally by: Dark Shikari
Originally by: CCP Wrangler
Originally by: Nightbird
/signed.

Your game is broken, and people are leaving. Your customer service is lacking, and it will be the downfall of this game.


That's strange, cause I just checked the subscription numbers, and apart from them increasing every month, this month had an even bigger increase than last month...

In other news, CCP doesn't give a crap about their subscribers, they only care about subscriber numbers. It appears they are learning from SOE, a very successful MMORPG develop--oh wait...



Best.
Comment.
Ever.

Dark Shikari = forum warrior.

If you have a problem with the the game you have created, fix it as soon as you can. But if the problem hurts your paying customer, you have an obligation to fix that as well.

I know of three players that have lost ships in desynch incidents. Only one received any sort of compensation (note: two of the three were in the exact same incident, one compensated, one denied). I'd imagine you'd be hardpressed to find a pilot who DOESN'T have a friend (or him/herself) who has lost an uncompensated ship due to a desynch.

That is unacceptible. It's an SoE-like attitude.

We as a playerbase will be patient while you fix the problem, but don't make us pay for your problem with our game experience.

I don't think that's too much to ask for your "even bigger than last month..." subscriber base, is it?


Alrione
Black Lagoon Inc.
Posted - 2007.08.03 01:28:00 - [243]
 

And to sum up this epic whine: Can I have everyones stuff, please.

Apart from Wrangler, he just restored my belief in game masters and community managers.

GhostXile
Caldari
Ministry of Destruction
SCUM.
Posted - 2007.08.03 02:13:00 - [244]
 

Edited by: GhostXile on 03/08/2007 02:13:55
Originally by: AnarchistUK
Edited by: AnarchistUK on 02/08/2007 01:15:34
This game is borderline screwed. With so many ships, pods, implants being lost due to desyncs (not talking about normal lag here) since Rev 2. Patches have been released to address the desyncs (so CCP admit there are issues), only for their logs to show nothing when you lose your beloved ship. They give you the copy and paste treatment in petitions? Fine! I've set a long skill on both accounts and payments stopped. They want to fob us off with copy and paste? Then they don't get our money.

This is the only way for CCP to acknowledge, we don't want new shiney stuff, we want the damn game fixed and reimburse for THEIR server issues!!!

Set a long skill, end the payments, sign the forum. They can't ban us all!!!

*** EDIT *** This is PURELY about game mechanics, nothing to do with ANY alliance or war. This is about ALL OF US who've been given the same lack of support.

CCP - Don't gag my chars please. I did not swear at all!!!!!!!!! They gagged me because I pasted this link in Jita lol.

You have been gagged by GM Faolchu until 2007.08.02 01:36:09. GM Faolchu's reason was: Swearing in Public Chat Channels.

Freedom of speech!

*** Note **** On the Serenity server, skills no longer train when the owning account is deactivated. Tranquility is not affected by this change.

desync example = you're at a gate, hit warp, client screen stays at the gate, but the server has warped you off.

lag example = you see the gate, but when hostiles jump in, you see nothing for 5 minutes.





You had me at Hello!!! HELP ME TOM CRUISE!!!

Tortun Nahme
Minmatar
Umbra Synergy
Posted - 2007.08.03 02:24:00 - [245]
 

haha scientology

w0rmy
Destructive Influence
Posted - 2007.08.03 05:39:00 - [246]
 

Originally by: Jim McGregor

CCP makes a game. Play it if you want too.

Complicated?



Without us, what are CCP?

Cool

Nigbale Amare
Amarr
Posted - 2007.08.03 06:14:00 - [247]
 

Originally by: Nicho Void
Dear CCP, I demand a pony, a GI Joe, and a magical fix to desyncs. I have no database, game design, or even life experience of any kind, but I play video games and think you should fix it. It's not good enough that you've already put out multiple patches in an attempt to fix it...because those patches cause downtime in which I am forced to lead a regular human existence. This is unacceptable.

I'm calling my mother and telling her to cancel my subscription.


That is the best response on this thread.

Oh- and without the 30-40 guys that posted on this forum CCP is still CCP with less whiners to put pressure on them to fix what they are already fixing.

Entreri Finwe
Can't Decide
Balance of Judgment
Posted - 2007.08.03 07:41:00 - [248]
 

Can people stop saying that CCP doesn't care about/ignoring de-synchs? It's just ingnorant and false.

Reading this thread lessened my IQ by about 10...


AnarchistUK
Posted - 2007.08.03 12:06:00 - [249]
 

CCP are introducing more shiney stuff i.e. Capital ORE ship..... sort the damn servers out 1st.

Victor Adler
The Incredible Machine
Posted - 2007.08.03 12:20:00 - [250]
 

Originally by: AnarchistUK
Set a long skill, end the payments, sign the forum. They can't ban us all!!!


You started this thread two days ago. It takes five minutes to set a skill, log out and cancel your subscription. Why are you still here?

Ryryk Achor
Posted - 2007.08.03 12:29:00 - [251]
 

Originally by: CCP Wrangler
Originally by: Nightbird
/signed.

Your game is broken, and people are leaving. Your customer service is lacking, and it will be the downfall of this game.


That's strange, cause I just checked the subscription numbers, and apart from them increasing every month, this month had an even bigger increase than last month...


Probably ISK farmers...

NeoTech
Minmatar
Posted - 2007.08.03 12:35:00 - [252]
 

Originally by: CCP Wrangler
Originally by: Nightbird
/signed.

Your game is broken, and people are leaving. Your customer service is lacking, and it will be the downfall of this game.


That's strange, cause I just checked the subscription numbers, and apart from them increasing every month, this month had an even bigger increase than last month...


Haha, owned. Nice attitude, you should join GoonSwarm tbfh. :P

Jim McGregor
Posted - 2007.08.03 13:29:00 - [253]
 

Originally by: w0rmy
Originally by: Jim McGregor

CCP makes a game. Play it if you want too.

Complicated?



Without us, what are CCP?

Cool



Care free? Wink

AnarchistUK
Posted - 2007.08.03 13:49:00 - [254]
 

Originally by: Victor Adler
Originally by: AnarchistUK
Set a long skill, end the payments, sign the forum. They can't ban us all!!!


You started this thread two days ago. It takes five minutes to set a skill, log out and cancel your subscription. Why are you still here?


1 account stops tomorrow and the other times out 10th August. I'm letting them run out for what I paid for you nub.

Tarminic
Dreddit
Test Alliance Please Ignore
Posted - 2007.08.03 13:57:00 - [255]
 

Originally by: AnarchistUK
CCP are introducing more shiney stuff i.e. Capital ORE ship..... sort the damn servers out 1st.

Quit bumping your own whine thread. Laughing
Also, the content development people can't fix bugs because they're not familiar with the code base, by the way.

AnarchistUK
Posted - 2007.08.03 21:19:00 - [256]
 

Final conclusion to this thread and answer to CCP's server issues... this is what keeps going wrong when things crash...

CCP SERVERS

Rhaegor Stormborn
BURN EDEN
Northern Coalition.
Posted - 2007.08.03 21:23:00 - [257]
 

*Gnash Teeth* *Flames People* *Moons You*

Trishan
Green Men Incorporated
Posted - 2007.08.03 22:54:00 - [258]
 

Originally by: DarkMatter
Wrangler's pointing at sub numbers in the face of this game's crippling problems is akin to a forum poster b!tching about spelling & grammer. They have already lost the argument...


Failing at reading comprehension? Or are you attempting to do something else?

Wrangler's sub number reply was in response to someone saying EVE was dying. Eve might be sick or have growing pains, but as long as the subscription trend keeps going upward, its not dying.

Subscribers is what feeds CCP and what gets them paid for fixing stuff like desyncs. So you should be happy about the number of subscribers.

And perhaps you'd like to reread what's been posted before posting more nonsense.

Hixxy
Caldari Provisions
Posted - 2007.08.03 23:21:00 - [259]
 

Originally by: CCP Wrangler
Originally by: Nightbird
/signed.

Your game is broken, and people are leaving. Your customer service is lacking, and it will be the downfall of this game.


That's strange, cause I just checked the subscription numbers, and apart from them increasing every month, this month had an even bigger increase than last month...


might be due to the email enticers going out to old subscribers trying to get some new blood back in the game. why ****ing bother though when the servers are not stable?

jim (you know who you are)bend over and ccp will make an orderly queue.

Sin inStyle
Posted - 2007.08.04 00:43:00 - [260]
 

/Signed multiple times

Aside from the trolls and whiners about whiners lol....there is fact to this.

Lag happens i can live with that. Along with bug cheats and a number of common issues in a game this size. What gets me is when CCP says " our logs show nothing " after you tell them in high detail the issue. Atleast reimburse for the issues you admit are here instead of pasting the same response about logs not showing anything.

Lost ships to server lag and desync issues in the last few months.

Nighthawk = T2 fitted and fully hardwire pod
Sleipnir = T2 fitted / faction
Claymore = T2 fitted / hardwires
768k skill points (long story)

Total refunding = 0
All had the same exact response quoted and im honestly tired of it. CCP needs to own up to the issues when they know they exist.

/Rant off
/Flame on

AnarchistUK
Posted - 2007.08.04 01:21:00 - [261]
 

Originally by: Sin inStyle
/Signed multiple times

Aside from the trolls and whiners about whiners lol....there is fact to this.

Lag happens i can live with that. Along with bug cheats and a number of common issues in a game this size. What gets me is when CCP says " our logs show nothing " after you tell them in high detail the issue. Atleast reimburse for the issues you admit are here instead of pasting the same response about logs not showing anything.

Lost ships to server lag and desync issues in the last few months.

Nighthawk = T2 fitted and fully hardwire pod
Sleipnir = T2 fitted / faction
Claymore = T2 fitted / hardwires
768k skill points (long story)

Total refunding = 0
All had the same exact response quoted and im honestly tired of it. CCP needs to own up to the issues when they know they exist.

/Rant off
/Flame on


Exactly my point and you're not the only 1 who's had this rubbish with "logs see nothing"... they know the issues are there!!! Multiple people in the same battle lose ships, ccp release patches... yet logs show nothing rofl Shocked Laughing

C601
Posted - 2007.08.04 01:38:00 - [262]
 

Hands up, who's got the same copy and paste reply.

"We are sorry to hear about your ship loss. Unfortunately we are unable to reimburse the ship as our server-side logs do not indicate that a bug/error within the game or a server related problem was the reason for your loss"


Yeah that's why my ship was right outside the station, 60AU away from 200+ ships where fighting. Give me a break.

Hixxy
Caldari Provisions
Posted - 2007.08.04 02:36:00 - [263]
 

Originally by: AmusedVermin
Originally by: CCP Wrangler
Originally by: Nightbird
/signed.

Your game is broken, and people are leaving. Your customer service is lacking, and it will be the downfall of this game.


That's strange, cause I just checked the subscription numbers, and apart from them increasing every month, this month had an even bigger increase than last month...


Hmmm...

And the issue here is subscriptions. . . Rolling Eyes

Good call Wrangler. Hope all CCP are as sharp a cookie as you. Wink

/ signed


gets on bus and licks window.

w0rmy
Destructive Influence
Posted - 2007.08.04 02:44:00 - [264]
 

Edited by: w0rmy on 04/08/2007 02:44:56
Originally by: Jim McGregor
Originally by: w0rmy
Originally by: Jim McGregor

CCP makes a game. Play it if you want too.

Complicated?



Without us, what are CCP?

Cool



Care free? Wink



I can see how not worrying about where youre going to get the cash for your next Enzo could make one care free

Cool

w0rmy
Destructive Influence
Posted - 2007.08.04 02:48:00 - [265]
 

Originally by: AnarchistUK
Originally by: Sin inStyle
/Signed multiple times

Aside from the trolls and whiners about whiners lol....there is fact to this.

Lag happens i can live with that. Along with bug cheats and a number of common issues in a game this size. What gets me is when CCP says " our logs show nothing " after you tell them in high detail the issue. Atleast reimburse for the issues you admit are here instead of pasting the same response about logs not showing anything.

Lost ships to server lag and desync issues in the last few months.

Nighthawk = T2 fitted and fully hardwire pod
Sleipnir = T2 fitted / faction
Claymore = T2 fitted / hardwires
768k skill points (long story)

Total refunding = 0
All had the same exact response quoted and im honestly tired of it. CCP needs to own up to the issues when they know they exist.

/Rant off
/Flame on


Exactly my point and you're not the only 1 who's had this rubbish with "logs see nothing"... they know the issues are there!!! Multiple people in the same battle lose ships, ccp release patches... yet logs show nothing rofl Shocked Laughing



"Our logs show nothing!"


Manic Smile
The Scope
Posted - 2007.08.04 11:11:00 - [266]
 

Edited by: Manic Smile on 04/08/2007 11:17:11
let me reword that:

CCPs epic large fleet PvP craps out at under 30 people in an otherwise empty 0.0 system...

http://farm2.static.flickr.com/1328/993582079_6bd1873a53_o.png

http://farm2.static.flickr.com/1129/993582201_1292b36f02_o.png

http://farm2.static.flickr.com/1052/993582225_a705861787_o.png


And of course there is no desynce...it's all been 'fixed'

http://farm2.static.flickr.com/1343/993614917_80d1e0dd7b_o.png

You know I realize could have been a huge lag spike but it's got the same effect of making PvP kinda pointless and it's not just me.

Captain Budwieser
LFC
Executive Outcomes
Posted - 2007.08.04 11:29:00 - [267]
 

similar experience for me as the guy above except there was heavy extream lag in the system that just started suddenly for no reason

i never saw a hostile or registered a shot and i get told usual cut and paste rubbish by the GM, attempting to put the blame everywhere from my pc to my isp, strangly not interested in my offer to get a network traffic report tho

after about the third reply the GM started talking non sense about being unable to verify if there was an object within 2500m of my ship (wtf??) obviously pasted the wrong answer by mistake - shows how much they actually read this stuff and having failed to counter my arguments is now just repeating his/her self with slight variations of "we cannot verify therefor your a liar and your not having your ship back"
interestingly in the last major desync my petition seems to have copyed itself 3 times if you can beleive that !

and now wrangler giving it smug at the start of this thread, customers are treated with complete distain by CCP and i hope the company will crash and burn over it one day

they deserve nothing less

Braineater
Minmatar
BINFORD
Majesta Empire
Posted - 2007.08.04 12:30:00 - [268]
 

Originally by: Manic Smile
Edited by: Manic Smile on 04/08/2007 11:17:11
let me reword that:

CCPs epic large fleet PvP craps out at under 30 people in an otherwise empty 0.0 system...

(Pictures of "Session change already in progress")



You jumped in, saw four reds at the gate, immediately decloaked and burned back to the gate in order to jump out and were almost killed?
There's a 30s timer after jumping in, during which you cannot jump back out. This is why a scout usually sits there until he decloaks and only then runs back to the gate. I've seen many a fast ship that immediately decloaked, ran, bounced and died.

hUssmann
Caldari
Veto.
Veto Corp
Posted - 2007.08.04 12:40:00 - [269]
 

Originally by: CCP Wrangler
Originally by: Nightbird
/signed.

Your game is broken, and people are leaving. Your customer service is lacking, and it will be the downfall of this game.


That's strange, cause I just checked the subscription numbers, and apart from them increasing every month, this month had an even bigger increase than last month...


What a fantastic attitude for a CCP employee to have.

Don't forget to remind me to link this the next time a mod tells me to stop flaming. LaughingRolling Eyes

Freya Selene
M. Corp
-Mostly Harmless-
Posted - 2007.08.04 12:59:00 - [270]
 

Edited by: Freya Selene on 04/08/2007 13:04:15
There is no lag


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