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Jaeron Krull
Posted - 2007.09.19 19:46:00 - [91]
 

Just to check it is actually Tiscali's fault, I thought I'd post what's happening to me, so I can check if it's the same for everyone.

I load EVE. Underneath the Server dropdown box it says "Checking Status". Trying to log in at this point gives an "Unable to find server" error.

After a short while, 'Checking Status' changes to 'Status Unknown'. Trying to log in now goes to 'Authenticating', and stays there until it eventually times out.

Does that sound familiar?

malet
FinFleet
Raiden.
Posted - 2007.09.19 20:16:00 - [92]
 

got back in at 19:00 uk time then just got booted again. now back to checking status. after a minute it gets status ok loads charachter selection screen then loses connection. this is getting very annoying now

Panshun
54th Knights Templar
Dark Matter Coalition
Posted - 2007.09.19 21:29:00 - [93]
 

Originally by: Jaeron Krull

I load EVE. Underneath the Server dropdown box it says "Checking Status". Trying to log in at this point gives an "Unable to find server" error.


Yep, thats what I'm getting. As said though it's a recent development, so I'm guessing Tiscali have been rolling this feature out gradually. So I'll do what needs doing to get logged into the game till I can get myself switched to another ISP.

Richy Young
Posted - 2007.09.20 08:41:00 - [94]
 

yup you guys welcome to the club more and more are getting afected remeber its between 4pm and 11pm this affects your connection! theres nothing you can do apart from change isps!

MissileBot111
Posted - 2007.09.20 16:55:00 - [95]
 

Originally by: malet
got back in at 19:00 uk time then just got booted again. now back to checking status. after a minute it gets status ok loads charachter selection screen then loses connection. this is getting very annoying now


I've got exactly the same problem.

time to switch isp Twisted Evil

malet
FinFleet
Raiden.
Posted - 2007.09.20 17:28:00 - [96]
 

Woot same s**t different day. Spent over two hours on the phone to thses muppets today and got no where. Now all i want is my eve connection back. Time for a new isp

Selena 001
Posted - 2007.09.20 18:22:00 - [97]
 

Originally by: malet
got back in at 19:00 uk time then just got booted again. now back to checking status. after a minute it gets status ok loads charachter selection screen then loses connection. this is getting very annoying now


Same here as well. Odd that the only game that it seems to be effecting is EVE...

Only started earlier today as well. Sad

krewton
Posted - 2007.09.20 19:07:00 - [98]
 

well peeps my only advice is a new isp, dont even try to sort it with the tiscali support team, phone them up tell them you want to end your contract, when they say why tell them there breaking the supply of goods act 1982.
i highly recommend adsl 24. been with them for two weeks and its excellent, £19.99 a month gets you 300gig off peak limit and 30gig on peak limit. and its a month to month contract if you dont like it all you have to do is give them thirty days notice and your internet gets transfered over on the day of activation so no down time.
GOOD LUCK ONE AND ALL

and tiscali if you read this your a bunch of f**king W**kers who cant tell the diffrence between your a**e and your elbow.LaughingLaughingLaughingLaughingLaughingLaughingLaughingLaughingLaughingLaughingLaughing

malet
FinFleet
Raiden.
Posted - 2007.09.20 19:29:00 - [99]
 

so i take it you just hit the migrate button on the adsl24 website then it all done automatically as long as you have your mac code. I have had 3 long conversations with the tiscali no hopers and am gonna change tomorrow. BTW its now 20:28pm uk time thats now 6 hours of " checking stauts " still no joy in logging on the tq

krewton
Posted - 2007.09.20 20:16:00 - [100]
 

whats the diffrence between tiscali and a prostitute?




you can use a prostitute how and when you like.

malet
FinFleet
Raiden.
Posted - 2007.09.20 20:21:00 - [101]
 

lmao...LaughingLaughingLaughing

Rodj Blake
Amarr
PIE Inc.
Posted - 2007.09.20 20:30:00 - [102]
 

Not been able to get a decent connection tonight. Evil or Very Mad

I'm getting a MAC and signing up for Zen tomorrow.

malet
FinFleet
Raiden.
Posted - 2007.09.20 21:48:00 - [103]
 

woot im connected.
im using a your freedom proxy and sockscap control and connected first time.


moral of the story - screw you tiscali im in :)

Jaeron Krull
Posted - 2007.09.21 17:35:00 - [104]
 

I can usually get on after midnight. So I guess I can grin and bear it for two months. I don't finish work until 9 anyway, so...

Script0r
Deep Core Mining Inc.
Posted - 2007.09.23 19:12:00 - [105]
 

Getting the smae problem Sad Between 8 -> 10 BST i cant log in (Or i can but keep getting booted after 5mins)

I hope Tiscali are hurting inside

Richmarr
Dark and Light inc.
Posted - 2007.09.23 19:31:00 - [106]
 

same problem. cant connect to eve at certain times. Just hunting for a new ISP to migrate to asap

Bummwig
Posted - 2007.09.23 20:15:00 - [107]
 

After contacting Tiscali and via e-mial, they phoned me about the problem and they reckon that BT is closing the ports on my exchange at peak times (or something like that) and they will move me to another exchange in a couple of weeks.

Tiscali think this will solve the problem, anyone else had this experience, does it work, or am I being fobbed off any advice would be great thanks.

Furrycheeky
Posted - 2007.09.23 20:15:00 - [108]
 

Edited by: Furrycheeky on 23/09/2007 20:20:26
Edited by: Furrycheeky on 23/09/2007 20:19:34
Edited by: Furrycheeky on 23/09/2007 20:17:13
Originally by: Bummwig
After contacting Tiscali and via e-mial, they phoned me about the problem and they reckon that BT is closing the ports on my exchange at peak times (or something like that) and they will move me to another exchange in a couple of weeks.

Tiscali think this will solve the problem, anyone else had this experience, does it work, or am I being fobbed off any advice would be great thanks.



I would have thought that BT would do the same on all exchanges, if they move you too far your speed will suffer.


They have finally caught up with me now. Internet surfing is fine but Eve and P2P will not even think about connecting.
I am running Your freedom, but its annoying that it disconnects every hour and you only get 18 hours a week. At least I can play though.


Only trouble is, that surely if you migrate, you are still on BT network, so if they are the ones putting the stops in, then every Isp will be the same unless you can go cable

Bummwig
Posted - 2007.09.23 20:36:00 - [109]
 

Im no techie but if the quick fix, your freedom, http tunnel thingy works, then that would suggest that its not BT, am I correct or am I spouting a heap of rubbish.

malet
FinFleet
Raiden.
Posted - 2007.09.24 18:50:00 - [110]
 

Edited by: malet on 24/09/2007 18:51:43
Originally by: Bummwig
Im no techie but if the quick fix, your freedom, http tunnel thingy works, then that would suggest that its not BT, am I correct or am I spouting a heap of rubbish.


Guys

Dont kid yourselves, i have had conversation after conversation and one screaming match with tiscali. moving you to another exchange wont solve the problem. They deny throttling ports and dont give a flyingf*** about gamers. I am changing isp but for the moment am connecting no problems tunneling through using a your freedom proxy server. It costs as little as 4 euros a month which is all the bandwidth you need for eve and everything else on tiscali works so i use it only for the eve clients.

I have written to tiscali`s ceo demanding a refund of my subscription as they a blantantly in breach of the supply of goods act 1982. When you speak to them demand your MAC code for a fast easy transistion to your new isp. 5 days and im on ASDL24. No restrictions on connections with ASDL24 so that should solve it. So good riddance to tiscali and i hope for their sake they are reading this thread as they will surely lose many people to this crap.

If you have issues with them the answer is simple - ditch them and get a new isp.




ursula miner
Gallente
Posted - 2007.09.24 21:44:00 - [111]
 

I'm pretty sure that the correct way to change is to get your MAC code BUT NOT cancel with Tiscali until you are up and running with your new ISP - this is to avoid a lot of the extra hassle and cost with starting up with someone else.

BTW, I'm looking at Fast.co.uk or Zen - anybody have anything to report on them?

Richy Young
Posted - 2007.09.25 07:16:00 - [112]
 

Originally by: Bummwig
Im no techie but if the quick fix, your freedom, http tunnel thingy works, then that would suggest that its not BT, am I correct or am I spouting a heap of rubbish.


PLEASE go back and READ my posts ive posted whats going on ! the exact problem its tiscali ! ive since moved to adsl24 and DOUBLED my speeds! no blocking or shaping that i can notice!

tiscali when you phone them dont know anything remember your getting trhough to a call center in god knows where and the people have scripts in front of them you say x and they tell you y, just go to cancelations and KEEP ON AND ON at them they arnt providing the full services AND most importantly ! they CAN NOT IN FUTURE provide a service ! this is important as they dont need to release you from your contract if the fix will happen in a month eg: a resonable amount of time BUT its NOT going to get fixed in a resonable amount of time infact i believe its simply there new traffic shaping system that they are rolling out to more and more customers dispite the rubbish they tell you

Petra McPook
Posted - 2007.09.25 12:33:00 - [113]
 

I switched to BT a couple of months back and have had zero problems since.....unless you count double the speed a problem.

Tiscali's problems were that they ran out of capacity. They tried a quick fix by buying up other isps and using their capacity but all they have done is increased their disaffected, disenfranchised user base.

Having said that however the broadband speeds in this country still sux generally because the telephony infrastructure is so outdated. Indeed the older your phone lines probably the better as they are copper and transmit data very well. The more modern cabling is actually aluminium which has a habit of crumbling away to dust and really conducts signals very badly in comparison. Until the UK decides to invest in its roads, railways, sewerage and data transmission networks it will continue to slip down into the realms of becoming a third world country.

Rodj Blake
Amarr
PIE Inc.
Posted - 2007.09.25 18:02:00 - [114]
 

Originally by: ursula miner
I'm pretty sure that the correct way to change is to get your MAC code BUT NOT cancel with Tiscali until you are up and running with your new ISP - this is to avoid a lot of the extra hassle and cost with starting up with someone else.

BTW, I'm looking at Fast.co.uk or Zen - anybody have anything to report on them?


I was with Zen before moving to Tiscali about eighteen months ago.

They're more expensive, but you get what you pay for.

I'm back with them from Thursday. Smile

swire
PILGRIMS
Posted - 2007.09.25 19:30:00 - [115]
 

I currently have no service to eve at all, despite having checked that it all works through a different ISP an hour ago.

I've managed to download the patch fine. Tiscali are throttling no doubt about it. I have been meaning to switch for a while, so this gives me the motivation.

Swire

Azuse
Veto.
Veto Corp
Posted - 2007.09.25 20:43:00 - [116]
 

Edited by: Azuse on 25/09/2007 22:45:47
Two and a half year and no problems with eve (issues when changing speed but that was down to the techies being twits) and now they block it.

Not much i can to the thread tbh, only thing that hasn't been covered is if you arn't a fan of the cmd lines you can use ping plotter freeware version here to check your line, if someone asks for proof the full version will log it.

I suggest this for several reasons;

1. it is one of the tools ccp use to diagnose problems.

2. It shows you visually your trace to the server

3. More importantly it shows you the packet loss across the hops

:- This is particularly important, the 50% packet loss over some London routers is good, it was 85% in june, but ultimately it just slow your lines down. My line is capable of 7.5 but they struggle to give me 4/5 thanks to this.

My two disappointed cents,
Az

Irravel
Posted - 2007.09.25 22:47:00 - [117]
 

So the question is which ISP would you trust to play Eve? I'm UK based and want my phone through my ISP provider so the choices are limited without paying over the odds. Virgin? AOL? (uggh) Orange? BT? Eclipse? From the research I have done Talk-talk restricts MMO's too.

Richy Young
Posted - 2007.09.26 07:35:00 - [118]
 

Originally by: Irravel
So the question is which ISP would you trust to play Eve? I'm UK based and want my phone through my ISP provider so the choices are limited without paying over the odds. Virgin? AOL? (uggh) Orange? BT? Eclipse? From the research I have done Talk-talk restricts MMO's too.


dude you can get your phone separate through another company like talk talk if you want you dont have to have your broadband through them even if it was the case what are you saving pennys a month

go with adsl24 i switched to them they are more expensive but worth it for the better service

Qvan
Delphi Heavy Industries
Posted - 2007.09.26 19:18:00 - [119]
 

I have now not been able to play due to Tiscali blocking me for 3 days now. So I have called them up and they said
“They need to open some ports there end”
NO S***Exclamation
They also said that they know there is a problem with some online games, but when asked when will it be fixed they told me “they are working on it”

They said they will contact me within 72 hours….
Great 3 more days no EVEEvil or Very Mad

j99323188
Minmatar
Helljumpers
Aeternus.
Posted - 2007.09.26 19:33:00 - [120]
 

yep same issue here 68% packet loss on 213.200.77.49 dns ge-1-0.lon11.ip.tiscali.net

sont know if i can be bothered with the monkeys they have manning the phone

whats the score if your part way through a contract with them and request your mac code to move can you get out of that contract or but they charge you the rest of the contract ?



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