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Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 17:30:00 - [1]
 

Edited by: Chode Rizoum on 13/06/2007 12:14:11
50 mill reward to the guy that figures out my laptops internet problem


ok here goes:

my laptop wont accept the internet it gets from my DSL box.. it gets the right IP and host details down in IPCONFIG/CMD

its on basic settings like get automatic IP and IPX protocol installed.. and the internet works fine on my 2 other PCs ?

any have a idea ? it have cordless internet setup on it also but dosent work from home so 2 internet connections

1: cordless
2: LAN <-- that should the DSL/ADSL be going thru

Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 17:33:00 - [2]
 

PS: ALL SUGGESTIONS ARE WELCOME!

Velsharoon
Gallente
Arcane Velshologies
Posted - 2007.06.12 17:33:00 - [3]
 

stop masturbating over it

Frezik
Basically Outdated Stereo Equiptment
Posted - 2007.06.12 17:33:00 - [4]
 

Do you need IPX for something specific? I'd remove it if you don't.

Can you ping the default gateway? Can you ping your DNS servers?

hellwarrior
Caldari
State Protectorate
Posted - 2007.06.12 17:34:00 - [5]
 

Is the modem plugged in?

Eamz
Endgame.
Posted - 2007.06.12 17:35:00 - [6]
 

Originally by: hellwarrior
Is the modem plugged in?


It is plugged in....... to his ASS!1

Wilhelm Beck
Queens of the Stone Age
Rote Kapelle
Posted - 2007.06.12 17:36:00 - [7]
 

We are gonna need a little more information.

Brand of laptop.
Is it plugged in to AC power?
Full Text of ipconfig /all
Operating system on the laptop.

things to try out side software:
power cycle router
change ethernet cabling with known good cable.
are there blinky lights?

Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 17:37:00 - [8]
 

Originally by: Frezik
Do you need IPX for something specific? I'd remove it if you don't.

Can you ping the default gateway? Can you ping your DNS servers?


removed IPX

and no i dont think i can PING anything.. iam not reciving packets or sending..

Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 17:40:00 - [9]
 

Edited by: Chode Rizoum on 12/06/2007 17:39:59
Originally by: Wilhelm Beck
We are gonna need a little more information.

Brand of laptop.
Is it plugged in to AC power?
Full Text of ipconfig /all
Operating system on the laptop.

things to try out side software:
power cycle router
change ethernet cabling with known good cable.
are there blinky lights?



Dell latitude d620
ye its in a standard powersupply
windows XP

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : opasia.dk
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

been trying multipale cables..

even going around the router using the mother cable(direct box-PC)

linksys router btw

Wilhelm Beck
Queens of the Stone Age
Rote Kapelle
Posted - 2007.06.12 17:42:00 - [10]
 

Edited by: Wilhelm Beck on 12/06/2007 17:41:57
The next question is can you ping the gateway at 192.168.1.1

if so can you get the the router settings at http://192.168.1.1 (web browser)



Gummi
Posted - 2007.06.12 17:44:00 - [11]
 

Edited by: Gummi on 12/06/2007 17:44:15
Your TCP stack could be corrupt

Linkage

I use this lots of times to fix problems matching what you describe

Download/Run

it will ask you to reboot, and voila your TCP/Winsock problems will be gone


And by the way, you dont have both a wireless and wired connection going to your router at the same time? Laughing




Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 17:45:00 - [12]
 

Edited by: Chode Rizoum on 12/06/2007 17:52:00
Originally by: Wilhelm Beck
Edited by: Wilhelm Beck on 12/06/2007 17:41:57
The next question is can you ping the gateway at 192.168.1.1

if so can you get the the router settings at http://192.168.1.1 (web browser)





ye i could ping it send 4 and recived 4 = 0 % loss

but cant enter the router config

Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 17:50:00 - [13]
 

Originally by: Gummi
Edited by: Gummi on 12/06/2007 17:44:15
Your TCP stack could be corrupt

Linkage

I use this lots of times to fix problems matching what you describe

Download/Run

it will ask you to reboot, and voila your TCP/Winsock problems will be gone


And by the way, you dont have both a wireless and wired connection going to your router at the same time? Laughing






gonner try the winsock thingy now..

the wireless is deactivated atm anyways so it cant be that.. but its normally not a problem since it just runs smoothly when a DSL cable gets plugged into it

Wilhelm Beck
Queens of the Stone Age
Rote Kapelle
Posted - 2007.06.12 17:53:00 - [14]
 

Edited by: Wilhelm Beck on 12/06/2007 17:54:47
Edited by: Wilhelm Beck on 12/06/2007 17:52:23
Snazzy,

The next thing you should try is setting the ip on the laptop to be similar to one of the known working PCs

so if you run ipconfig /all on one of them copy over everything except the IP address into the ip settings of the laptop and increment the Address one. Given that you have a link sys router and 2 other machines the address you are likely to want is 192.168.1.103

instructions here


Try that and then the gateway ping again.


Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 17:59:00 - [15]
 

Originally by: Wilhelm Beck
Edited by: Wilhelm Beck on 12/06/2007 17:54:47
Edited by: Wilhelm Beck on 12/06/2007 17:52:23
Snazzy,

The next thing you should try is setting the ip on the laptop to be similar to one of the known working PCs

so if you run ipconfig /all on one of them copy over everything except the IP address into the ip settings of the laptop and increment the Address one. Given that you have a link sys router and 2 other machines the address you are likely to want is 192.168.1.103

instructions here


Try that and then the gateway ping again.




rgr did that and rebooting now.. the reg fix didten work btw to the poster above

Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 18:02:00 - [16]
 

still get same results on the ping 4 send and 4 recived = 0 % loss


Gummi
Posted - 2007.06.12 18:05:00 - [17]
 

Originally by: Chode Rizoum
still get same results on the ping 4 send and 4 recived = 0 % loss




Thats good, but can you ping out through your gateway

like

ping 194.125.133.10

and then does your DNS work

ping www.google.com

you should get ping 4 send and 4 recieved = 0 % loss

Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 18:10:00 - [18]
 

Originally by: Gummi
Originally by: Chode Rizoum
still get same results on the ping 4 send and 4 recived = 0 % loss




Thats good, but can you ping out through your gateway

like

ping 194.125.133.10

and then does your DNS work

ping www.google.com

you should get ping 4 send and 4 recieved = 0 % loss



yep same results what does that tell you ?

Wilhelm Beck
Queens of the Stone Age
Rote Kapelle
Posted - 2007.06.12 18:16:00 - [19]
 

Edited by: Wilhelm Beck on 12/06/2007 18:18:59
This post removed read 0% loss as received=0
:(

Gummi
Posted - 2007.06.12 18:18:00 - [20]
 

That means your internet (tcpip) is working as far as DNS/Routing etc goes

That rules out your router/your cable/ your network card etc

It could be just browser related now and the first thing to check is whether you have a proxy setting in your browser.


in IE its tool/ internet options/ connections / lan settings and make sure none are checked
or just automatically detect settings is ticked

in Firefox its Tools/ Options / General / Connection settings and
Direct Connection to the Internet should be selected.

If you get 0% loss on your pins and you dont have web its most likely either a proxy setting in the browser / a windows/norton/* firewall setting gone wrong.

Gummi
Posted - 2007.06.12 18:19:00 - [21]
 

Edited by: Gummi on 12/06/2007 18:21:03
Originally by: Wilhelm Beck
that's not a good sign:)

What I would check that a different machine can connect to the router. once you can confirm that, I would switch the cable into the laptop.

once again attempt to ping the gateway.
The goal here to to make sure that the calve and router combo is working.

then i would check the dell configuration utility. Dell turns off the wired network card to save power when unplugged on their newer laptops. The name of the program is quick set. it should be running in the task bar under the following icon

Because the quick set software is horribly inconsistent between versions, I can't tell you exactly where to look, but poke around and see if you can confirm that quick set thinks your network connection is on as well. this shouldn't be an issue but it tends to be a little bundle of joy.



Why is that not a good sign?

4 sent and 4 recieved and 0% loss is what you want.
---------------------------------------
ping 192.168.1.1
PING 192.168.1.1 (192.168.1.1): 56 data bytes
64 bytes from 192.168.1.1: icmp_seq=0 ttl=64 time=0.252 ms
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=0.207 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=0.185 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=0.185 ms
^C
--- 192.168.1.1 ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss

----------------------------------------------------

Thats a good result

Vmir Gallahasen
Gallente
United Mining And Distribution
Posted - 2007.06.12 18:22:00 - [22]
 

Do you have more than one PC using this internet connection at a time?


Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 18:22:00 - [23]
 

quickset said my network card was active and running..

geuss its back to wireing Confused

Wilhelm Beck
Queens of the Stone Age
Rote Kapelle
Posted - 2007.06.12 18:23:00 - [24]
 

Edited by: Wilhelm Beck on 12/06/2007 18:22:21
yeah read that received =0 instead of 0% loss:)

doing too many thing at once apparently

Also i gotta run client waiting, good luck on this one guys

Gummi
Posted - 2007.06.12 18:26:00 - [25]
 

Originally by: Chode Rizoum
quickset said my network card was active and running..

geuss its back to wireing Confused


Its not your wiring, everything that you have told us so far leads us to believe your network is working and the problem lies with something on the os level.

Are you using any third party firewalls such as norton?
And are you against the idea of removing norton if you do have it installed ?

Gummi hates Norton Laughing

Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 18:28:00 - [26]
 

Originally by: Gummi
That means your internet (tcpip) is working as far as DNS/Routing etc goes

That rules out your router/your cable/ your network card etc

It could be just browser related now and the first thing to check is whether you have a proxy setting in your browser.


in IE its tool/ internet options/ connections / lan settings and make sure none are checked
or just automatically detect settings is ticked

in Firefox its Tools/ Options / General / Connection settings and
Direct Connection to the Internet should be selected.

If you get 0% loss on your pins and you dont have web its most likely either a proxy setting in the browser / a windows/norton/* firewall setting gone wrong.




i have currently this PC on the same router.. but it have never been a problem with having op to 3 PCs on this.. and i only have a windows firewall and NOD32 on "THIS PC" not the laptop.. so it cant really be a firewall problem ?

Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 18:29:00 - [27]
 

Originally by: Gummi
Originally by: Chode Rizoum
quickset said my network card was active and running..

geuss its back to wireing Confused


Its not your wiring, everything that you have told us so far leads us to believe your network is working and the problem lies with something on the os level.

Are you using any third party firewalls such as norton?
And are you against the idea of removing norton if you do have it installed ?

Gummi hates Norton Laughing


only windows firewall and NOD32..

on the laptop i dont really see any firewalls or antivirus exept windows firewall

Vader Crane
Minmatar
Rage and Terror
Against ALL Authorities
Posted - 2007.06.12 18:34:00 - [28]
 

Block Anonymous Internet Requests:Enabled Disabled

in my router admin page ?

set to enabled could that be it ?

Gummi
Posted - 2007.06.12 18:35:00 - [29]
 

Originally by: Chode Rizoum


only windows firewall and NOD32..

on the laptop i dont really see any firewalls or antivirus exept windows firewall


Ok thats good, what actually happens now when say if you
go to www.google.com in your browser? Is it set 'online' and do you get any error messages in your browser?

Its really baffling that your network pings fine now but still your internet doesnt work.

Do you have eve installed on it? does it give you a connection to tq?

Gummi
Posted - 2007.06.12 18:37:00 - [30]
 

Na, if other pcs on your network are seeing the web fine then its most likely the router is fine, unless there is a block on your specific machine IP, but thats unlikely as we can ping out to the internet fine. so no the problem is not on your router is on your pc.


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