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blankseplocked Oveur , Where is the fix for CTD's ??
 
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HalfLoaf
New European Regiment
Blade.
Posted - 2006.12.06 08:12:00 - [1]
 

moved from general discussion to a more suited forums section - thanks hutch.

Just a quick Question to Oveur who was kind enough to answer me pre-patch Smile

What Happened to the Fix for CTD's When arriving at Gates ?

Both my single core and Dual core PC's are still crashing to desktop .. Its so bad i have logged on to my single core machine at least 15 times today and only made about 6 jumps Sad

Please be the bearer of good news soon Smile

cheers
Loafy

Queen DoughWhite
The Scope
Posted - 2006.12.06 09:01:00 - [2]
 

This is just soooo bad now , i actually believe it to be worse than before yesterday's patch !!

CCP Oveur

Posted - 2006.12.06 09:25:00 - [3]
 

Originally by: HalfLoaf
Just a quick Question to Oveur who was kind enough to answer me pre-patch Smile

What Happened to the Fix for CTD's When arriving at Gates ?

Both my single core and Dual core PC's are still crashing to desktop .. Its so bad i have logged on to my single core machine at least 15 times today and only made about 6 jumps Sad

Please be the bearer of good news soon Smile

cheers
Loafy


The reproducible case we had of this issue was fixed, if you are still experiencing send us your data through a bug report so we can examine that, try to reproduce it and the fix it.

HalfLoaf
New European Regiment
Blade.
Posted - 2006.12.06 09:46:00 - [4]
 

Edited by: HalfLoaf on 06/12/2006 09:48:32
Hi oveur , thanks for the reply , i would point you to Linkage and Linkage

It seems a fair percentage of us are all still experiencing this bug , only worse now .

My client has now stopped getting into the character selection screen , im about to try another clean install of both Direct X and EVE , i cant send logs from my work so will send a bug report when i get home .

If you manage to find out anything please feel free to enlighten us to the Ebil Gremlin that is causing this , so i can Smack him on the head Laughing

cheers
Loafy

slothe
Caldari
Jian Products Engineering Group
Atlas.
Posted - 2006.12.06 09:53:00 - [5]
 

hope it works out halfy :)

bake me a cake for xmas pleaseLaughing

Bill Oddie
Posted - 2006.12.06 11:07:00 - [6]
 

This is driving me metal. I have spent this evening trying to get around a few systems in the game, but have spent all of my time re logging in after CTD at the damn stargates.

Nothing was wrong with the game prior to Kali being implemented. All my problems have stemmed from that patch.

It was a day or so after the patch that I was finally able to travel to other systems without CTD. But last nights patch has broken it again for me worse than the Kali update.

What info do you require from me/us for determining what might be going wrong?

I'm running a Sempron 3400, ASUS K8N Mother Board, 1 GB ram, 128MB Winfast A6800LE TDH video card. It's a basic system to tide me over till I see what the requirements for Eve client is in Vista. The plan is to upgrade to a gun PC then.

This PC has been a fantastic upgrade to my old Athlon 1000 and 32MB GeForce 2mx. I now get no slow down in those gas cloud missions, no lag except when drones return to the drone bay.

Can someone enlighten me on the tips for cleaning the cache and other junk files in the C:\Program Files\CCP directory to possibly help with this problem?

I have tried the Character Picture - Never Generate Picture tip from one of the links above, but this has not worked for me.

Chewan Mesa
Resurrection
Gentlemen's Club
Posted - 2006.12.06 11:09:00 - [7]
 

Originally by: Oveur
Originally by: HalfLoaf
Just a quick Question to Oveur who was kind enough to answer me pre-patch Smile

What Happened to the Fix for CTD's When arriving at Gates ?

Both my single core and Dual core PC's are still crashing to desktop .. Its so bad i have logged on to my single core machine at least 15 times today and only made about 6 jumps Sad

Please be the bearer of good news soon Smile

cheers
Loafy


The reproducible case we had of this issue was fixed, if you are still experiencing send us your data through a bug report so we can examine that, try to reproduce it and the fix it.



I'm sure you tested said fix and think it fixed the problem, but dont you think a big number of people still complaining after your patch-deployment having exactly the same problem, just that it is now not on each jump, but totally random, sometimes 10-times in a row, is a weird coincidence?

I guess its a lot less likely loads of players happen to have the same problem on their machine than it is that the fix just didnt work 100%.

A problem most of us prolly have is that we cant tell you how to produce the bug, since its random.

Darius Shakor
Minmatar
Re-Awakened Technologies Inc
Posted - 2006.12.06 11:12:00 - [8]
 

Bill, first of all you should read this post in the support section on how to use the log server when bug hunting.
Linkage

Then, in the Game Development section of the forum, read this sticky.
Linkage

That should tell you all you need to know on submitting bug reports and helping the devs sort the problems.Wink

Anndy
Caldari
Segmentum Solar
Intergalactic Exports Group
Posted - 2006.12.06 11:19:00 - [9]
 

i'm really not sure what to make of this, i run 2 computers and 2 eve accounts, both computers are very similar and both eve accounts have the exact same settings

my main doesnt crash on either computer anymore however my alt still constantly crashes at every gate on both computers, and now its to the point where i'm lucky if it doesnt crash at the character selection screen

this makes so sense that 1 account works perfectly fine on both computers but my alt crashes even more then before on both computers

can anyone think of anything that could cause this? even tried a fresh install of almost all drivers on both systems and reinstalled eve but it makes no diffence, main is perfect but alt crashing every 10 sec



Mud Pandemonium
Minmatar
Tribal Liberation Force
Posted - 2006.12.06 11:51:00 - [10]
 

Oy..just try running EVE in windowed mode.
Worked for me, every 3rd jump or so while using a stargate I'd get a CTD.
Haven't had one since I started running EVE in windowed mode.

It works, give it a shot.

HalfLoaf
New European Regiment
Blade.
Posted - 2006.12.06 12:00:00 - [11]
 

Originally by: Mud Pandemonium
Oy..just try running EVE in windowed mode.
Worked for me, every 3rd jump or so while using a stargate I'd get a CTD.
Haven't had one since I started running EVE in windowed mode.

It works, give it a shot.

I always use windowed mode , and Guess What !!!!

It CTD's As per my Above question Smile

I got so fed up just before downtime , jumped 1 gate , logged in over 40 times .. then the character selection screen CTD'd everytime .

Just re-installed EVE full client , and re-installed Direct X , ready to test again after the extended downtime.

Now i have noticed if you do the "logoffski" ctrl-Q as your character loads , it warps you to the random spot in the system you went when it crashed to Desktop , this actually sometimes helps the next time you go to the gate but its doubling the logins and can't be doing the eve servers any good .

I have never in my nearly 3 years of playing , had a bug like this one , so frustrating as it only happened after the Kali Patch , and got worse with the fix patch

ShockedShocked


Help me please , the EvE Community is not getting its daily Bread Run Laughing

cheers Loafy


And Slothe me old Pal , i will bake you a cake when they fix this he he

Anndy
Caldari
Segmentum Solar
Intergalactic Exports Group
Posted - 2006.12.06 12:23:00 - [12]
 

we are somewhat lucky tho, it could be worse and just crash everywhere

i hate being restricted to playing in 1 system and only leaving when i really really have to but hey atleast we can play in 1 system lol

Jing Meigal
Posted - 2006.12.06 12:35:00 - [13]
 

My main has quit Eve for the time being and always had the totally random CTD issue for 9 months. Finally I just gave up. I did submit logs and reports but those didn't lead to a solution. I decided to give it a go as Revelations was released, created a new trial account and started playing. First ctd as I was doing the tutorial mission, was about to shoot the npc and had a clear CTD. Others happened just after choosing the character and entering the game. The CTD at the gates has been almost absent for me...

Reinstalls XP, EVE, drivers, windowed mode, soundless etc..., new GPUs, new power source, new ISP. No help. The comp is pretty stable otherwise, can run for days without crashing. Clean of spyware, trojans, viruses. Usually running it with very few programs when gaming.

HalfLoaf
New European Regiment
Blade.
Posted - 2006.12.06 12:48:00 - [14]
 

Ok this is just taking the Mickey , i finished re-installing direct X and Eve , complete clean fresh installs .
Now EvE ctd's while loading the character selection screen , i can't even get the pleasure of ctd'ing at the gates now Sad


Malcanis
Caldari
Vanishing Point.
The Initiative.
Posted - 2006.12.06 12:58:00 - [15]
 

Quote:
The reproducible case we had of this issue was fixed, if you are still experiencing send us your data through a bug report so we can examine that, try to reproduce it and the fix it.


Deleted cache and D/L patch; CTDs have dropped to zero since then

C2D 6400
7900GS
Gigabyte DS4 F5 BIOS

I'm still running with the sound off while awaiting news on the BSOD problem with the Relatek sound chips in Intel boards.

Chewan Mesa
Resurrection
Gentlemen's Club
Posted - 2006.12.06 13:04:00 - [16]
 

Originally by: Malcanis
Quote:
The reproducible case we had of this issue was fixed, if you are still experiencing send us your data through a bug report so we can examine that, try to reproduce it and the fix it.


Deleted cache and D/L patch; CTDs have dropped to zero since then

C2D 6400
7900GS
Gigabyte DS4 F5 BIOS

I'm still running with the sound off while awaiting news on the BSOD problem with the Relatek sound chips in Intel boards.



Didnt work for me sadly...:(

Reported a bug too, but seriously guys I wont wait 2 months before I can play the game again...its certainly a bug on your side if so many people have it.

HalfLoaf
New European Regiment
Blade.
Posted - 2006.12.06 14:02:00 - [17]
 

right only way i can now log on to my account is to delete the whole cache folders , then logon , and i can select my character from the character selection screen ..
If i don't and try to log in i get the CTD straight at the character selection point .

When in the game , i'm still Ctd'ing at gates .
Things i have tried are ..

Reload EVE full clean install
Reload Direct X full clean install
Load the latest Video , sound and all other device drivers for my system .

I play in Windowed mode 1152 x 864 , 24 bit colour - Video card in this machine is a X850 Series Radion . Vid cards in other machine are twin SLI nvidea 7800GT's
one machine is a SINGLE core AMDx64 cpu 1 gig mem
other machine is a dual core X2 AMDx64 with 2 gig ram

Both running windows XP pro . Norton internet security 2005 .

don't know what else to do or try to make this work , game is unplayable in its current form since the first Revelations patch . Pre revelations i never had one hiccup .;

Cheers
Loafy


Duval
Caldari
Posted - 2006.12.06 14:31:00 - [18]
 

Well I had fixed the problem on my own then after a few days it popped up again. Then they patched it... it worked for a day or so then it popped up again.

Still is a problem with the IMG file. Deleting it (while eve is running) still is a tempory work around.

Chewan Mesa
Resurrection
Gentlemen's Club
Posted - 2006.12.06 14:32:00 - [19]
 

The really weird thing is it now also hits people with a single core...

Nash Wraithwind
Dodge this inc
Vanu Space Command
Posted - 2006.12.06 15:25:00 - [20]
 

Alright, I'm getting back on the case after finally getting some other stuff I was working on done. I will either revive my previous thread or start a new one after catching up on the current issues.

Nash

Portia Pilate
Posted - 2006.12.06 15:50:00 - [21]
 

Here's my sad story, to add to the list:

I run two accounts at the same time, on one machine at home. Before Kali I could run a single account here at work. Since then- ok get this- my crappy little alts can be logged in and do whatever, but my mains CTD everytime they leave the station. The little low-level alts can do anything but the more highly developed mains (one in a Covetor and one in a Badger II) cannot leave the station.

Just so you know...

Sincerely,
Portia

Nash Wraithwind
Dodge this inc
Vanu Space Command
Posted - 2006.12.06 16:04:00 - [22]
 

Originally by: Portia Pilate
Here's my sad story, to add to the list:

I run two accounts at the same time, on one machine at home. Before Kali I could run a single account here at work. Since then- ok get this- my crappy little alts can be logged in and do whatever, but my mains CTD everytime they leave the station. The little low-level alts can do anything but the more highly developed mains (one in a Covetor and one in a Badger II) cannot leave the station.

Just so you know...

Sincerely,
Portia


I admit I'm a little ignorant of how running two accounts works. Are you running them all off of the same install of Eve, or do you have two seperate installs? If you have two seperate installs, are you running your alts all on a secondary install of Eve and your main on a "primary" install? What if you switched which client you use for your main?

Nash

5n4keyes
Sacred Templars
RED.OverLord
Posted - 2006.12.06 16:50:00 - [23]
 

randomly when i jump i get this error flash up for a mili second before i ctd

Transport has not been connected, or authorisation successful

any ideas or fixes?

Nash Wraithwind
Dodge this inc
Vanu Space Command
Posted - 2006.12.06 17:06:00 - [24]
 

Originally by: 5n4keyes
randomly when i jump i get this error flash up for a mili second before i ctd

Transport has not been connected, or authorisation successful

any ideas or fixes?


This doesn't sound like the same problem resolved by deleting the Img folder, but it doesn't hurt to try that. Otherwise you need a logserver log to try to determine what actually causes the error. Look for the lines in logserver right above where the error is.

Nash

Nuttski
The Scope
Posted - 2006.12.06 18:10:00 - [25]
 

I am stuck in a loop crashing to desktop.

It was fine yesterday but today I cannot play. I warped to a stargate and CTD instantly. I restart Eve and it warps me back to the stargate each time and I CTD.

I have just done this about 10 times. I trued deleting the cache img folder and it still happens.

clockedu
Posted - 2006.12.06 18:17:00 - [26]
 

same problem for me too. please fix it soon Crying or Very sad

Saturass
Posted - 2006.12.06 18:28:00 - [27]
 

At least you guys crash to desktop ,

My pc simply crashes ! resets

and yes since kali ...otherwise it works fine i have no problems with other apps or games ,

Darth Bob
Dark Excession
The Cartel.
Posted - 2006.12.06 19:10:00 - [28]
 

Dec 5 Patch fixed this problem for me.

MSI 965P Neo-F
C2D 6400
7600GT
Win XP Pro

No need to reinstall any drivers and whatnot. But I sometimes do still see a white screen when jumping.

Just to give CCP as much info as possible ugh

Nash Wraithwind
Dodge this inc
Vanu Space Command
Posted - 2006.12.06 19:18:00 - [29]
 

Edited by: Nash Wraithwind on 06/12/2006 21:02:21
Edited by: Nash Wraithwind on 06/12/2006 19:22:14
Originally by: Darth Bob
Dec 5 Patch fixed this problem for me.

MSI 965P Neo-F
C2D 6400
7600GT
Win XP Pro

No need to reinstall any drivers and whatnot. But I sometimes do still see a white screen when jumping.

Just to give CCP as much info as possible ugh


There really isn't just one issue at work here. As soon as someone mentions crashing everyone jumps on the thread claiming they have the same problem, but there are several different things currently causing both CTDs and reboots.

Those with crashing problems, go here. I would like to update the thread with work-arounds for problems that thread doesn't fix, so please reply there if your crash issue persists.

Nash

HalfLoaf
New European Regiment
Blade.
Posted - 2006.12.06 20:42:00 - [30]
 

Originally by: Nuttski
I am stuck in a loop crashing to desktop.

It was fine yesterday but today I cannot play. I warped to a stargate and CTD instantly. I restart Eve and it warps me back to the stargate each time and I CTD.

I have just done this about 10 times. I trued deleting the cache img folder and it still happens.


My semi workaround for this is when you crash at a gate , login quickly closing down again before you warp back to gate , this will put you somewhere else next time you login . then sometimes the next time you warp to the gate it works , or at the very least it allows you to dock and chat


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