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Karunel
Princeps Corp
BricK sQuAD.
Posted - 2006.11.21 20:18:00 - [61]
 

Sometimes I wonder if some people wake up in the morning, sit in their beds and think "What could I whine about in the eve boards".

Honestly, CCP communication is very good. Sometimes I think it could be better (BS tier 3 feedback thread for example), but still, nothing to whine about... ugh

CCP Oveur

Posted - 2006.11.21 20:32:00 - [62]
 

Originally by: Karunel
Sometimes I wonder if some people wake up in the morning, sit in their beds and think "What could I whine about in the eve boards".

Honestly, CCP communication is very good. Sometimes I think it could be better (BS tier 3 feedback thread for example), but still, nothing to whine about... ugh


Interesting point, it's often posted "XX posts and CCP hasn't responded yet". Volume in a thread does not in any way ensure a reply from anyone at CCP, nor does the inclusion of any staff members name.

There are a lot of reasons for not replying to a thread. In general I can always think of more reasons not to respond than respond, but the brutal truth is, the job of our developers is to make EVE better, not to spend 2 hours a day going through the forums. We should always keep that in mind. I'd rather they write a good blog every couple of weeks than answer 5 forum threads. Forum threads disappear, blogs are at least archived.

Patch86
Di-Tron Heavy Industries
Atlas Alliance
Posted - 2006.11.21 20:38:00 - [63]
 

Originally by: Oveur
Originally by: Karunel
Sometimes I wonder if some people wake up in the morning, sit in their beds and think "What could I whine about in the eve boards".

Honestly, CCP communication is very good. Sometimes I think it could be better (BS tier 3 feedback thread for example), but still, nothing to whine about... ugh


Interesting point, it's often posted "XX posts and CCP hasn't responded yet". Volume in a thread does not in any way ensure a reply from anyone at CCP, nor does the inclusion of any staff members name.

There are a lot of reasons for not replying to a thread. In general I can always think of more reasons not to respond than respond, but the brutal truth is, the job of our developers is to make EVE better, not to spend 2 hours a day going through the forums. We should always keep that in mind. I'd rather they write a good blog every couple of weeks than answer 5 forum threads. Forum threads disappear, blogs are at least archived.


Its a fair point, but the point does still stand.

While it's understandable that Devs don't want to have to sift through the forums every day, there have been some very important issues as of late, what with the coming Kali, and it would be a very good move to reply.

Not a good move because its in your job descriptions or anything like that- but it'd make alot of people happier. And making us loyal EVE players happy chappies should never be considered a bad thing Razz

If an important issue is not commented on for a long time, people just get more and more worked up, less and less happy, and the forum flaming nastyness spirals out of all levels of sanity...........

Tsar Maul
Posted - 2006.11.21 20:39:00 - [64]
 

Will this Wiki require forum posting privileges?

ProphetGuru
Gallente
Evolution
Band of Brothers
Posted - 2006.11.21 20:41:00 - [65]
 

CCP communication is pretty good these days, especially in comparison to how it was 3 years ago. They have come a long way. They are probably better at it then about any company, with maybe cryptic being on par or better.

That being said, the lack of kali forum feedback is rather disappointing, and reminds me of castor.. :(

As the above poster mentioned, (not the drunk dress wearin one ;) )the lack of feedback on the bs discussion thread there borders on rudeness.



Karunel
Princeps Corp
BricK sQuAD.
Posted - 2006.11.21 20:43:00 - [66]
 

Quote:
the brutal truth is, the job of our developers is to make EVE better, not to spend 2 hours a day going through the forums. We should always keep that in mind.


I agree, of course. But it's just human nature, in that specific example a large number of people think "hey, this ship is broken!", and there's pretty much total agreement among the forum posters (miracle). Then the calls for a dev to answer and at least acknowledge that CCP's aware of it begin, and it's a bit of a snowball-rolling-down-the-mountain effect until someone starts screaming "CCP doezn't care!1 man the escape boats!!!11"

Not saying it's fair but that's how it works with us ungrateful fellows. Razz

Patch86
Di-Tron Heavy Industries
Atlas Alliance
Posted - 2006.11.21 20:45:00 - [67]
 

Originally by: ProphetGuru

As the above poster mentioned, (not the drunk dress wearin one ;) )the lack of feedback on the bs discussion thread there borders on rudeness.



And it feels dirty leaving poor Tux (and occasionally Jiekon) to take all that Kali flak alone, without any proper explanations coming from the upper echelons.

Oveur mentions that Dev Blogs are far preferable to Dev Forum Whorage- does that mean we can have a Dev blog to talk about Kali balacing?

Because otherwise thats not Dev Blogs > forums, its neither.

Galk
Gallente
Autumn Tactics
All the things she said
Posted - 2006.11.21 20:48:00 - [68]
 

So can we have a good BLOG the timecode issue then please?

Strikes me as rather odd despite numerious posts over the last year voicing cocern on the subject, you have chosen to stay silence... no blogs, no replies.

That issue being ofcourse that people are abusing the situation (as pointed out by your pr guy) in the only offical statement ever given on the subject.

Presumptions on that subject/abuse have been rife for over a year now.

Can we have a blog explaining the situation?

Or indeed if you feel there is nothing worth talking about in a blog, confirm it to us please.

2 minute reply... all it takes, or a blog you can mull over for a few weeks.

Thankyou.

Burakus
Exit 13
Anarchy Empire
Posted - 2006.11.21 20:50:00 - [69]
 

Originally by: Risien Drogonne
In my experience, CCP talks to its playerbase FAR more than the devs of any other game. Take WoW, for instance. While their forum mods might talk to you and their community reps, the actual devs are sighted maybe once every six months.



Red Orchestra: Ostfront.

They make the game as realistic as possible while doing what the community wants- they bring back maps (remake them for the new engine) from the old mod... And a free booster pack. EA would have you paying $20 bucks for something like that... All this for a game that started costing $25. Excellent dev team.

CCP is pretty high up there- but I wish their nerf/boost responses were faster. Instead they wait 6 months for the next huge patch, and create a bunch more imbalances in the process. Still, though, great dev team.

Karunel
Princeps Corp
BricK sQuAD.
Posted - 2006.11.21 20:50:00 - [70]
 

It's funny how a thread complaining about a lack of dev responses to threads is going to turn into a mob swarming good ole' enn with questions until he decides not to bother answering.

Oh the irony. Razz

Laendra
Universalis Imperium
Posted - 2006.11.21 21:31:00 - [71]
 

Originally by: Oveur
and then we have the times when we mess up and "stealth nerf" something (like the preparations for all the paths of Invention, resulting in the fix to the Tech I research/agent BPOs, which caused quite a stir)



You know, a simple post by you guys saying "Yes, we are aware that we messed up, we're looking into it", would have worked wonders for morale and stopped the incessant *****ing by your community. Sure, we would have hounded you for what the resolution, if there is one, is going to be....but at least we would have known that you were aware of the issue....which, bottom line, is what the player base really wants to know.

Imode
Celestial Apocalypse
The Requiem
Posted - 2006.11.21 21:44:00 - [72]
 

Originally by: Oveur
Originally by: Karunel
Sometimes I wonder if some people wake up in the morning, sit in their beds and think "What could I whine about in the eve boards".

Honestly, CCP communication is very good. Sometimes I think it could be better (BS tier 3 feedback thread for example), but still, nothing to whine about... ugh


Interesting point, it's often posted "XX posts and CCP hasn't responded yet". Volume in a thread does not in any way ensure a reply from anyone at CCP, nor does the inclusion of any staff members name.

There are a lot of reasons for not replying to a thread. In general I can always think of more reasons not to respond than respond, but the brutal truth is, the job of our developers is to make EVE better, not to spend 2 hours a day going through the forums. We should always keep that in mind. I'd rather they write a good blog every couple of weeks than answer 5 forum threads. Forum threads disappear, blogs are at least archived.


The problem is (and I especially see this in the Kali section) you make a thread or a forum section specifically for certain topics and then you tell us to post constructively. Then poof, it appears to go largely unread. Now, you guys claim that even though you don't reply you DO read the threads and I want to believe that, but everything would seem to contradict that fact when you guys come out of left field to make all kinds of ridiculous changes and give no rhyme or reason for them. The Battlecruiser and Battleship threads are prime examples of this. So were the Deimos and Amarr threads in the Ships & modules section. Both are swelling at over 30 pages, the Amarr thread in particular pushing 100, and I have seen neither hide nor hair of any substantial dev response on a topic that is perhaps one of the most essential parts of Kali.

Player Consensus: The Deimos needs a major agility boost. It has fantastic damage output, but handles worst than its tech I counterpart. It wants to be a Gallente version of the Vagabond, but fails miserably.
CCP Response: Increase powergrid.

Player Consensus: Amarr is being crippled by the primary use of EM damage and the rise of Energized Adaptive Nano Membrane II tanks with high armor compensation skills.
CCP Response: Lock thread?

Player Consensus: The Battlecruisers are fairly balanced offensively with the exception of the Myrmidon.
CCP Response: Neuter the other Battlecruisers down to the Myrmidon's level.

Player Consensus: 5% shield resist bonus makes the Drake tank overpowered in regards to Heavy Assault Missiles and makes the Ferox's own tanking abilities as a battlecruiser redundant.
CCP Response: Leave the shield resistance bonus, break the Drake's offensive capabilities by removing a launcher and the ROF bonus.

Player Consensus: Drake is now broken. It retains only a slight edge over the cheaper Ferox and Caracal with less range of the latter at 10x the price.
CCP Response: Nerf the Ferox?


bunghole1
Posted - 2006.11.21 22:22:00 - [73]
 

" Player Consensus: The Deimos needs a major agility boost. It has fantastic damage output, but handles worst than its tech I counterpart. It wants to be a Gallente version of the Vagabond, but fails miserably.
CCP Response: Increase powergrid.

Player Consensus: Amarr is being crippled by the primary use of EM damage and the rise of Energized Adaptive Nano Membrane II tanks with high armor compensation skills.
CCP Response: Lock thread?

Player Consensus: The Battlecruisers are fairly balanced offensively with the exception of the Myrmidon.
CCP Response: Neuter the other Battlecruisers down to the Myrmidon's level.

Player Consensus: 5% shield resist bonus makes the Drake tank overpowered in regards to Heavy Assault Missiles and makes the Ferox's own tanking abilities as a battlecruiser redundant.
CCP Response: Leave the shield resistance bonus, break the Drake's offensive capabilities by removing a launcher and the ROF bonus.

Player Consensus: Drake is now broken. It retains only a slight edge over the cheaper Ferox and Caracal with less range of the latter at 10x the price.
CCP Response: Nerf the Ferox? "

All good points, I'm sure everyone would like to know why they do the things they do.

Forget about getting a specific response to these questions; the next informative and detailed response to questions like these I see on the forums will be the first.

Why?

I dont know but I can guess:

Your questioning their judgement?

A dev basically stated in this thread that their job is not to respond to us but to improve the game?

Which may mean what I have been saying before:
They are gonna do what they are gonna do, community consensus notwithstanding.

IE: Its our game, we know what we are doing, it may seem like TOTAL FREEKIN CHAOS and UTTERLY RANDOM apearing, and MAKES NO SENSE THAT ANYONE HERE CAN SEE but just go read this Fluff every two weeks and be satisfied.


Katril Wolf
Posted - 2006.11.21 22:47:00 - [74]
 

Originally by: Oveur
(like the preparations for all the paths of Invention, resulting in the fix to the Tech I research/agent BPOs, which caused quite a stir)



If you knew this caused quite a stir. One bloody post, like the above statement, in either of the two major threads in the General forum by a dev, or other senior CCP person, would have nipped it in the bud. Now you have people like me who are very ****ed about it and your lack of response.

One simple, "We Know!", response would have stopped the ****ing off of at least me.

Verus Potestas
Caldari
SP4RTANS
Tactical Narcotics Team
Posted - 2006.11.21 22:53:00 - [75]
 

Honestly, we need more Sharkbait responses.

Greatest PR Dev ever.

I need to dig up some of his finest moments I think Very Happy

Zhaine
Imperial Shipment
Posted - 2006.11.21 23:17:00 - [76]
 

Originally by: Jim McGregor

CCP are better than everybody else in the industry at communicating with players, so I would say YES IM HAPPY. ugh


Qft.

I would say: Perfect? No. Excellent: Hell yes. In terms of communication.

ragewind
Caldari
Vale Heavy Industries
Molotov Coalition
Posted - 2006.11.21 23:34:00 - [77]
 

comunication for the company is very good dev blogs ect, ok there are few post on the forum but your testing when there are ones they userally are nice polite and usefull.

/\ this is a point you might which to remind all employees about its never a good public relations to go blowing up in a thread with a few **** appearing because we don't like a change and express our opinions on it we can say what we feel we are not payed to uphold they good standards of the company

MOOstradamus
Posted - 2006.11.22 00:20:00 - [78]
 

Edited by: MOOstradamus on 22/11/2006 00:23:02

Originally by: enn
After this, we're adding a new form of CSM, an old format of Q&A we had. We used to have these as live chats with a pre-defined group of players from various areas of EVE. The timing was off tho and it would have been far more efficient simply to gather the questions and post them regularly. Well, that's what we're gonna do. Have a big group of players with access to submit questions on certain topics, which change between Q&A and have the posted and archived, like every 2-4 weeks or whatever.


Interesting .. Please visit your user settings to re-enable images.

Major Stormer
Caldari
MEK Enterprises
Posted - 2006.11.22 00:21:00 - [79]
 

Thanks for the posts guys, and im really looking forward to the Wiki!

Khandrish
Caldari
e X i l e
Posted - 2006.11.22 00:39:00 - [80]
 

Edited by: Khandrish on 22/11/2006 00:47:56
Edited by: Khandrish on 22/11/2006 00:40:26
I'll be honest, I have not read the whole thread, mostly just the first post but I would like to make a couple of points.

I work in the game industry, in a studio with game devs. When it gets to crunch time, like this, they pull 16+ hour days and trust me, you don't want to talk to them when they are that stressed for time and working that hard. However even at crunch time like this good ideas still filter their way to them, find their way onto somes desk or get brought up in meetings.

There are usually employees dedicated to the community and watching the forums and such. When they see things they jot them down and bring it up to the Dev's when there is a spare moment or at a dedicated team meeting. Usually the person best able to properly comment on these issues and hold a realistic conversation with the playerbase and go into full depth is the developer(s) of that particular area. However if one post is made from that Dev another will HAVE to be made in response to the further burst of forum activity to keep people happy. Then another and another. It can take valuable hours out of a Dev's coding time to write a perfect response to answer everyones questions and they simply do not have that time, as much as they might like to.

I am sure that once Kali1 comes out and the crunch time has been significantly lessened that we will see more responses/blogs/what have you from the ones behind it all. I would not assume, just cause they are too busy coding to read through 20-30 threads 5-10 pages in length, that they are ignoring every bit of feedback players are giving. We just have to hope that the community guys are gathering the feedback/ideas into a presentable format and slipping it to the Dev's whenever they have a chance.

Additional note: Although I would like to point out that you guys should occasionally let your PR guys post a short snippet saying "X IS broken/borked/out of whack/whatever and it will be changed." You don't have to state a fix, what it will be or even the exact time frame...just a little thing to let us know that you know. Another idea might even be to have 1 sticky you guys update that has the issues that are currently being worked on. Update it when something is fixed/broken so people don't make threads cause they can't find the response. Anyone could just point them to the "CCP Says It's Broken Thread."

CCP kieron

Posted - 2006.11.22 00:48:00 - [81]
 

Originally by: Galk
So can we have a good BLOG the timecode issue then please?

Strikes me as rather odd despite numerious posts over the last year voicing cocern on the subject, you have chosen to stay silence... no blogs, no replies.

I've posted a number of times regarding the timecode for ISK situation. We are looking at a payment option to work in conjunction with or replace this system. It will require a number of changes, mostly to the backend and payment systems to put in place and Revelations has been the primary focus of late. Unfortunately, I do not have a time frame for implimentation at this point.

Not a blog by a long shot, but an answer none the less. The blog will come later.

Takaharu Tsuyoshi
Posted - 2006.11.22 00:52:00 - [82]
 

Edited by: Takaharu Tsuyoshi on 22/11/2006 01:10:29
I am not satisfied, they deliberetly ignore some threads where people just ask for a simple answer. I love the blogs but come on CCP, some things will take 2 min out of your day for a simple answer. That has been on there for 7 months, 8 pages later and always on the front page and no attention what so ever.

I can understand not addressing some big issues, because it only opens a can of worms, but other issue that have gone on for months and only need a simple yes or no answer at the very least don't get attention. They can solve a lot of people a lot of frustration by taking 2 min to answer it, it may not be the ideal solution but atleast people are informed and not left guessing. And like the exmaple above they're certainly not hard to find.

Maximillian Pele
Caldari
Keel Hauler's Inc.
Posted - 2006.11.22 00:59:00 - [83]
 

Edited by: Maximillian Pele on 22/11/2006 01:04:09
As EvE is my first MMO game I cannot compare them to other MMO developers.

What CCP does well is communicating in broad terms what is on going in terms of changes being contemplated/made to the game. Hence the Dev Blogs - while obviously short on detail - give the players a good understanding of the broad sweep of where CCP and EvE are headed.

Where CCP falls down badly IMHO is in the "stealth nerf /changes" - .i.e. all the undocumented changes that appear with no warning on TQ.

The worst example of this was the log / jump queues. These appeared with no warning. Then we were told they were a mistake. Then it became obvious that they were a response to the crippling lag and node crashes.

But it left a bad taste: were we deliberately mislead or can such monumental changes really make it into EvE without CCP notifying those responsible for community management?

Today we have the POS guns can now shoot out to 350km change. Is this intended? A bug?

What CCP need is a simple list of changes that aren't part of a major patch like Kali 1. Just type something like.....

21/11/06: POS guns range increased.

Otherwise the players are left guessing. And it is hardly fair on the first few players who discover the "unannounced change".

And fix the forum - please!!!

Ramblin Man
Empyreum
Posted - 2006.11.22 01:18:00 - [84]
 

Originally by: Oveur
In general I can always think of more reasons not to respond than respond, but the brutal truth is, the job of our developers is to make EVE better, not to spend 2 hours a day going through the forums. We should always keep that in mind. I'd rather they write a good blog every couple of weeks than answer 5 forum threads. Forum threads disappear, blogs are at least archived.


The problem is, blogs are rarely written on topics that address forum concerns. More often, they're "fluffed up" or "generalized down" to where they don't really answer the initial question/concern at all. This goes for many things... POSs, ship balancing issues, balancing techniques/approaches.
Forums: We have X concern about Y component (or bonus, or stat) on Z ship.
Resultant Blog: Z ship might be a bit unevenly balanced. We'll look into it.

Right now, as best I can tell, communication between the player base and CCP looks like this:
1) Player -> Petition -> A well-defined, but invisible chain -> CCP -> Player
2) Forums -> Invisible dev/volunteer reading -(?)-> CCP -(?)-> Arbitrary dev-posting / Blogs -> Forums
(generalizing that people who use the forums read the blogs and vice versus)
3) Ill-defined (publicly-defined) aggregate information received by CCP -> Game Adjustments -> Players -> New Forum Posts -> Repeat Cycle

There are three problems with the above model:
A) There isn't a well-defined, escalating, public path for bringing issues to CCP's attention
B) There's isn't a well-defined path to reintroduce dev commentary into ongoing forum discussions (key for procuring useful dialog from the community, instead of listening to them ramble on, down the wrong dark road, in the dead of night, without a torch)
C) The "full-circle" of design-change is entirely too long and horribly inefficient.

As you've said,
Quote:
... the brutal truth is, the job of our developers is to make EVE better, not to spend 2 hours a day going through the forums. We should always keep that in mind.

Now I wholly agree with that.

However, a properly-designed model could leverage your player base to help you make EVE better. 10,000 monkeys [forum *****s ^_^] and all that jazz.

You're doing it right now, already! How do you decide whether implemented changes worked or not? What did you talk about at fanfest as the driving force behind new features? However, you're not doing it efficiently.

The whole process needs to be overhauled. There's a lot of dead weight bogging down you (the devs) and us (the players) from getting things done.

Furthermore, there are ample resources which are under-tasked. For example, the moderators read the forums already, no? There's a solution to identifying the "important" issues from the unimportant ones right there, which doesn't even require extra work from anyone. If, perchance, it's already set up like this, then there's equal opportunity to grouch at the fact that we didn't know anything about it Wink. LeMonde's, no offense intended Smile, post pretty much identifies everything that's broken in the current system.

Mithrantir Ob'lontra
Gallente
Ixion Defence Systems
Sc0rched Earth
Posted - 2006.11.22 01:24:00 - [85]
 

Originally by: Takaharu Tsuyoshi
Edited by: Takaharu Tsuyoshi on 22/11/2006 00:54:11
I am not satisfied, they deliberetly ignore some threads where people just ask for a simple answer. I love the blogs but come on CCP, some things will take 2 min out of your day for a simple answer.

I can understand not addressing some big issues, because it only opens a can of worms, but other issue that have gone on for months and only need a simple yes or no answer at the very least don't get attention. And like the exmaple above they're certainly not hard to find.


Most probably a solution is what you ask and not an answer. And if you get the solution without taking the answer it would not hurt you, i think.
Also the facts show that if a dev answers in a thread that thread is clattered with every possible request. Making that thread lose its point.

Truth is that the devs are there to do a job that has nothing to do with posting in forums. They take some time to do it occasionally but it's not a standard procedure.

Not to mention that in many times they have become the target of many rude comments (Tux especially as of late), which is logical to keep not only Tux but every other dev away from posting. They are humans too you know and as it happens to every human the insults do have a negative effect of some sort.

The developing of Kali is a big issue, the depth and length of which i think we fail to realize as players. That alone means a lot of work load. I don't think that they have the courage to go home after work and start checking on the forums to see where their answer is needed. And they should not have to do so.

To finalize and give you an analogy of your example. We were saying right from the start that Myrmidon needs more drone bay and not that many hi-slots. In many threads. IIRC not a dev response in any thread of it.

Yet as i read today Myrmidon took its much needed 25 cubic meters in drone bay, making it able to field 2 waves of medium and one wave of lights (or any combination one likes).
Did we get an answer? No
Did we get a solution? Yes we did
So it's not that they are not aware of the problems players dug out. The solutions is not that easy though as 2 or 3 or 5 clicks. Especially for a model (your example) which is in TQ. To give only answers says nothing, actions do have more weight.
I think that patience is a virtue too. Noticing something buggy and taking it public is a good thing. But demanding an immediate solution, disregarding the work needs to be done to fix it, is a little spoiled imho.

Takaharu Tsuyoshi
Posted - 2006.11.22 01:29:00 - [86]
 

So a dev cannot take 15 seconds of his time to say "Yes, we are aware of the issue, it's on the list" or "No we weren't aware of this we'll look into it" ?

At this point that's all everyone has been asking regarding that particular issue.

Skyy
Caldari
Sigillum Militum Xpisti
Fatal Ascension
Posted - 2006.11.22 01:35:00 - [87]
 

The problem isn't that you don't communicate, blog, or contribute... there's atleast one dev a day (likely more) that reply somewhere. The problem is that sometimes huge decisions that affect thousands go unexplained and left to escalate and we all stand by waiting for answers and comments, but nothing makes sense.

It seems to me that when there is an outcry, the best possible solution is to truthfully acknowledge the problems and why changes were made. Only the people behind the scenes know exactly whats going on, and to be quiet doesn't solve anything. Don't ingore and continue to roll thru the day like our opinions are washed under the rug. I think in cases like this, a simple response that we are being heard and/or you are looking at the situation and/or the move you made is justifed or not with reasons stated... well, thats all we ask for.

In relation to the t1 upgrade, not saying a word or informing the change only stirred anger and caused many scams. Common sense would be to try and put the stop to this asap.... not drag it out through the unknown.


Xaroth Brook
Minmatar
BIG
Gentlemen's Agreement
Posted - 2006.11.22 01:37:00 - [88]
 

Originally by: Takaharu Tsuyoshi
So a dev cannot take 15 seconds of his time to say "Yes, we are aware of the issue, it's on the list" or "No we weren't aware of this we'll look into it" ?

At this point that's all everyone has been asking regarding that particular issue.


would you rather have them spend a minute nodding and waving to every post made (which means that they'll lose an average of.. 3 active developers due to the whinging), or have those 3 spend their hour of 'post-replying' fixing the damned bugs?

Takaharu Tsuyoshi
Posted - 2006.11.22 01:41:00 - [89]
 

Originally by: Xaroth Brook
Originally by: Takaharu Tsuyoshi
So a dev cannot take 15 seconds of his time to say "Yes, we are aware of the issue, it's on the list" or "No we weren't aware of this we'll look into it" ?

At this point that's all everyone has been asking regarding that particular issue.


would you rather have them spend a minute nodding and waving to every post made (which means that they'll lose an average of.. 3 active developers due to the whinging), or have those 3 spend their hour of 'post-replying' fixing the damned bugs?


It isn't black and white, i don't claim that they should address every small issue on the forums. Howe'ver one that has been present on page 1 in the game developers forum for 7 months is not something out of the question.

Mithrantir Ob'lontra
Gallente
Ixion Defence Systems
Sc0rched Earth
Posted - 2006.11.22 02:00:00 - [90]
 

Originally by: Takaharu Tsuyoshi
Originally by: Xaroth Brook
Originally by: Takaharu Tsuyoshi
So a dev cannot take 15 seconds of his time to say "Yes, we are aware of the issue, it's on the list" or "No we weren't aware of this we'll look into it" ?

At this point that's all everyone has been asking regarding that particular issue.


would you rather have them spend a minute nodding and waving to every post made (which means that they'll lose an average of.. 3 active developers due to the whinging), or have those 3 spend their hour of 'post-replying' fixing the damned bugs?


It isn't black and white, i don't claim that they should address every small issue on the forums. Howe'ver one that has been present on page 1 in the game developers forum for 7 months is not something out of the question.

First of all it's not a 15 second issue. Just to read the whole thing and only that, provided that someone has given you the bookmark to go straight there, takes a lot more.

No usually he has to log in (easy the passwords can be stored on the browser), and start searching the forums until he finds it, read it and answer it. I think that is more than 15 seconds and close to an hour or so. Furthermore the moment he answers the thread will start being attacked by anyone that wants to post a claim to a dev (seeing the gold bar is like the gold fever that predominated the US at the beginning i think).

And furthermore as i told in my previous post it's not that easy to do the change (at least i perceive so). Yet you would like to see the answer and not the solution. If a dev posted there and said ok we are aware of this, it would satisfy you?
Even if they did not do anything to fix it ever?

Problem is that we (as players) don't believe that someone from the company is aware of a problem/concern of the player base, unless he posts on that particular thread.

Why does he have to post?
How many times we have clicked on a thread just to read it (hell i have numerous threads i don't post, but i read). Why can't a dev do the same?



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