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Cheopis
Amarr
One Stop Mining Shop
One Stop Research
Posted - 2005.03.07 05:26:00 - [31]
 

Why is this not an automated feature?

Keep a 2 minute log. If the game crashes send the log, and whatever other environment data you can salvage.

Easy, simple, and it has been done by hundreds of other companies.

I attempted to use this silly Logserver thing today to help troubleshoot the atrocious connectivity of EVE when running two instances on my machine (it's MUCH worse now than it was pre-Exodus) and after the fourth crash, I could no longer start a second instance of EVE, nor could I exit the first instance.

I'm not even going to bother with this Logserver thing anymore. I love the game, but unless you guys get serious about collecting data, by making automated crash reporting and ingame bug reporting, I'll be moving on (again) to something that doesn't crash as much when the annoyance factor fo this game exceeds the enjoyment I get from a good concept, no matter how poorly maintained. I'll leave for a few months, then come back and see if there has been any actual effort to actually get data from crashes without crippling the game even worse than it already is for some people.

You guys have a GREAT game here, but you REALLY need to get serious about collecting bug and crash data, or you will perpetually be known as a great game with serious bug issues.

leechw33d
Posted - 2005.03.30 16:18:00 - [32]
 

well i cant log in!! get part through the first loading box "got units" after putting password in and it hangs then says server disconnected i can even view my character selection screen

Chriss Almighty
Gallente
Aliastra
Posted - 2005.04.03 09:45:00 - [33]
 

Edited by: Chriss Almighty on 03/04/2005 10:21:14
I have just upgraded my PC from nForce2 Asus motherboard to nForce3 MSI K8N Neo2 Platinium and for the first time ever I started to have problems.
It's like described by others: EVE crashes before I have a chance to enter my password. Fortunately there are crashdumps in log directory, can I forward or upload them to someone?
Tried many display drivers for my GF6800, difference is only the way it crashes, with some drivers it freezes windows, other drivers gracefully allow EVE to close itself.

My hardware is (currently NOT overclocked):
MSI K8N Neo2 Platinium, onboard audio enabled.
AMD Athlon 64 3000+
2x512 Kingston Hardcore DDR500
Leadtek WinFast A400TDH
Seagate Barracuda SATA 160GB

Notice: EVE worked fine before i changed motherboard and CPU and then reinstalled Windows XP Pro.

And yes, I have FastWrites disabled, my PSU is Revoltec Chromus II 500W and nothing is overheating, auto-overclock in hidden menu in BIOS (nvidia/ati speed up) is disabled.

RougeWonder9
Lyptica
Posted - 2005.04.03 10:40:00 - [34]
 

I have the same problem Leechw33d. Sad just all of a sudden i couldn't get pass there.(about 5 days ago)Confused

Chriss Almighty
Gallente
Aliastra
Posted - 2005.04.03 15:13:00 - [35]
 

TEMP FIX !! Confused
What appears to be a temporary solution is to force memory to run at 133MHz (DDR266) and lower HyperTransport from 5x (1000MHz) to 1x (200MHz). Even 3x was too fast.
By doing this I was able to log in and I'm playing right now.
EVE support needs to address this issue, I didn't swap nForce2 for this new nForce3 system just to make it running so slow that it was able to run EVE!
Chris.ugh

Trark
Posted - 2005.04.04 02:18:00 - [36]
 

Originally by: Chriss Almighty
TEMP FIX !! Confused
What appears to be a temporary solution is to force memory to run at 133MHz (DDR266) and lower HyperTransport from 5x (1000MHz) to 1x (200MHz). Even 3x was too fast.
By doing this I was able to log in and I'm playing right now.
EVE support needs to address this issue, I didn't swap nForce2 for this new nForce3 system just to make it running so slow that it was able to run EVE!
Chris.ugh



I've tried your method and it seem to work. No more CTDs.
I reduced my CPU/RAM settings from 133mhz to 100mhz. And Eve is stable as a rock.

My motherboard doesnt allow anymore configurations so I have to live with these slow settings if I wanna play EVE while CCP figures things out.

Andrue
Amarr
Posted - 2005.04.06 14:59:00 - [37]
 

Originally by: Chriss Almighty
TEMP FIX !! Confused
What appears to be a temporary solution is to force memory to run at 133MHz (DDR266) and lower HyperTransport from 5x (1000MHz) to 1x (200MHz). Even 3x was too fast.
By doing this I was able to log in and I'm playing right now.
EVE support needs to address this issue, I didn't swap nForce2 for this new nForce3 system just to make it running so slow that it was able to run EVE!
Chris.ugh

Why does CCP support have to address the issue of poor hardware? If the only way to use your graphics card is to slow it down then complain to the graphics card manufacturer or the motherboard manufacturer.

All CCP are doing is issuing instructions to the CPU and GPU. If your computer can't handle those instructions then it's your problem.

Tetrahydrocannabinol
Posted - 2005.05.19 15:37:00 - [38]
 

whare is do i send the logfile to? its been two days and i still cant get back into the damn game.

Deathwind2097
Blackguard Brigade
Posted - 2005.07.21 20:28:00 - [39]
 

Edited by: Deathwind2097 on 21/07/2005 20:28:30

TjanitN Tcroxlr
Caldari
Phoenix Enterprises Mining and Industries
Posted - 2005.07.29 14:08:00 - [40]
 

Originally by: Chriss Almighty
TEMP FIX !! Confused
What appears to be a temporary solution is to force memory to run at 133MHz (DDR266) and lower HyperTransport from 5x (1000MHz) to 1x (200MHz)....
By doing this I was able to log in and I'm playing right now.ugh
Can you please tell those of us who arent accustomed to needing a masters in IT just to play a game how to apply the above mentioned prescription?

SpeedoMan
Caldari
Posted - 2005.08.11 23:17:00 - [41]
 

Originally by: Andrue
Originally by: Chriss Almighty
TEMP FIX !! Confused
What appears to be a temporary solution is to force memory to run at 133MHz (DDR266) and lower HyperTransport from 5x (1000MHz) to 1x (200MHz). Even 3x was too fast.
By doing this I was able to log in and I'm playing right now.
EVE support needs to address this issue, I didn't swap nForce2 for this new nForce3 system just to make it running so slow that it was able to run EVE!
Chris.ugh

Why does CCP support have to address the issue of poor hardware? If the only way to use your graphics card is to slow it down then complain to the graphics card manufacturer or the motherboard manufacturer.

All CCP are doing is issuing instructions to the CPU and GPU. If your computer can't handle those instructions then it's your problem.

...and someone reveals his ignorance and idiocy quite clearly.

If he's got a computer with HT/DDR/nForce2/3, it's hardly "poor hardware". Stop trolling a thread regarding issues you know nothing about simply to act like an insultive fanboi.

EVE has long had issues with various graphics cards & drivers, and OS's, and etc, etc, etc. It used to require WHQL drivers, but even then it didn't seem to matter much for some people.

EVE is just bug-ridden, and the propagation throughout 2 years of patches, fixes, failed fixes, new content is becoming even more of a serious problem than it already was. The graphics are awesome, but when a statistically significant percentage of players can't enjoy them fully... what's the point? The actual engine of the game is not sound. No amount of fanboi excuses like "stfu every MMOG is buggy at release and has problems so wtf stfu go try it on your own and make a bettAr Game" is going to help. This is 2 years after release, this is NOT a new game.

Furthermore, it's getting old, CCP telling us to run logserver all the time. We shouldn't have to "gimp" our gaming experience and act like beta testers paying $15 per month. Perhaps in the very beginning after release, it may have been understandable... "Understandable"... not excuseable! Now, it's totally neither understandable nor excuseable. I refuse to run log server, I refuse to act like a beta tester, I refuse to do things that essentially I am paying CCP to do FOR ME, along with paying for the entertainment value of the game... which is not really entertaining me anymore.

If I'm going to have to act like a beta tester again, then I want to play for free. Very simple concept. People, stop kidding yourselves, and stop running log server. Make CCP do their jobs, and if the game doesn't work for you "fire them" :) Not trying to be mean, just offer a very simple logic.

To restate: Problems in EVE are rarely the fault of your computer or yourself, especially when everything esle works fine and other games older & more recent both run well. It's not you, it's EVE.

Biohit
Amarr
Biohit Corp
Posted - 2005.08.29 20:11:00 - [42]
 

why logserver only gets firsts 2500 bytes of message? is that possible to increase amount of bytes per message?

Szabi7
Posted - 2005.08.30 08:03:00 - [43]
 

Hy.

I hawe a problem: After a game start and i login, select a character and the game load a stadion cant see anything only a black screen. Bad if i pressing a ESC then see options screen, and i can quit the game.
Please help me. (Runing out of trial period Smile ).

Sorry my bad English, and thx for help!

Gehlen
Posted - 2005.09.21 21:10:00 - [44]
 

I think i may have found a possible explanation to some random crashes, which occur more often than not when eve is running.

Having experienced frequent CTD', reboots, etc. I recently rebuilt my pc. To my dismay, the newly installed OS behaved strangly, was unresponsive to commands, and upon installation of drivers for the mint 6600GT crashed.

I read a few articles on hardware failures / related anomalies and it dawned on me that the problems i had been facing were in most likelyhood related to low power. A 350 W power supply simply could not pull a high end cpu, graphics card and 2gb ram. I deduced that whenever the tasks for the graphics engine become more demanding (in this case just thru installing dedicated drivers) power requirements grew dramatically. I don't know the exact figures because i lost them on the way, but for example a Geforce 6600GT alone consumes 70W. For every 128mb of RAM you need to calculate 25W i recall.

As it turned out, it seems both my old pc and the new one were more than slightly underpowered. I have changed the power supply to a much stronger one which consumes more than my electric heater, and experience no problems whatsoever. BTW, the geforce technical specs you will not find on the box specifically state that you need more than 350W in your pc. Similarly, my MB specs state that when running it with 2 SLI cards, 4 DIMMS, a few hard drives, CD/DVD and more than a few USB devices, you need 500W or more.

As the power supply is the last thing i would think of when upgrading, i thought i would share my experience. Maybe it will help a few people or at least provide some insight.


Commander ToeL
Brutor Tribe
Posted - 2005.10.12 02:44:00 - [45]
 

I support Gehlen's claim about the power supply.
Not more than a year ago I bought an Alienware notebook PC. I begun playing EVE 3 months ago when I learned that with Exodus came improved hardware compatability. So I reactivated my account and begun to have some fun with a new character. It has only been 4 weeks since the day EVE burned out my power supply on the motherboard of the notebook PC. At the time I didn't know that was the case, just that it made a series of beeps before chrashing altogether. Because the system was not even rebooting to bios or such I sent it in under warrenty to Alienware. They diagnosed the problem to be with the powersupply on the mother board. I don't know much more of the problem other than that. The motherboard was replaced (b/c the powersupply is apart of a motherboard in this notebook PC) and I'm waiting on FedEx to ship it back.
Amazingly to my liking, the old desktop PC I used to play EVE with has no problems. While the technologically superior Alienware notebook PC was getting repaired I decided to wipe the HDDs of the desktop PC and reinstall XP. Got the desktop prepped for online activity since it hasn't seen the light of internet for 2 YEARS. Did not upgrade any hardware, I'm still using hardware that is 5 years old in technology and EVE performs better than ever. All is grand except that I can only play through dialup, which is quite reasonable in performance.
Through any crisis, "Where there is a strong enough will there is a way." Now I'm just patiently waiting until January when I'll have ADSL.

Danielson1012
Posted - 2005.10.24 01:59:00 - [46]
 

You tell em Speedoman

NocturnalDeath
Killed In Action
Posted - 2005.12.17 18:22:00 - [47]
 

quote=Chriss Almighty]

EVE is just bug-ridden, and the propagation throughout 2 years of patches, fixes, failed fixes, new content is becoming even more of a serious problem than it already was. The graphics are awesome, but when a statistically significant percentage of players can't enjoy them fully... what's the point? The actual engine of the game is not sound. No amount of fanboi excuses like "stfu every MMOG is buggy at release and has problems so wtf stfu go try it on your own and make a bettAr Game" is going to help. This is 2 years after release, this is NOT a new game.

Furthermore, it's getting old, CCP telling us to run logserver all the time. We shouldn't have to "gimp" our gaming experience and act like beta testers paying $15 per month. Perhaps in the very beginning after release, it may have been understandable... "Understandable"... not excuseable! Now, it's totally neither understandable nor excuseable. I refuse to run log server, I refuse to act like a beta tester, I refuse to do things that essentially I am paying CCP to do FOR ME, along with paying for the entertainment value of the game... which is not really entertaining me anymore.

If I'm going to have to act like a beta tester again, then I want to play for free. Very simple concept. People, stop kidding yourselves, and stop running log server. Make CCP do their jobs, and if the game doesn't work for you "fire them" :) Not trying to be mean, just offer a very simple logic.

To restate: Problems in EVE are rarely the fault of your computer or yourself, especially when everything esle works fine and other games older & more recent both run well. It's not you, it's EVE.


Signed!!!

Xascor
Organized Combat Consortium
Posted - 2005.12.17 18:51:00 - [48]
 

I forgot about Pann. I met her during the Beta in Austin, TX for a mini-fanfest @ a Chili's. She move on to another game?

Mining Maxx
Caldari
Posted - 2005.12.17 19:53:00 - [49]
 

Originally by: The Hydra
Pressing CTRL/DELETE will clean up the logserver, so once you have pinpointed a bug, you can aproache the point of no return, and press these before reproducing the bug.

And yu will find yourself with a log file that is much smaller and easyer to uploadWink


Hi,

i got stuck in a rather unusual way several times while doing some travelling and i dont think i can actually follow this particular advice.
The reason is that the stuck condition occured seemingly random when jumping through gates in different systems. when it happened i noticed a regular disk activity and assumed there were some exceptions, so i turned on the exception windows. following that i was spammed with exceptions, couldnt close them, switch back or even try to scroll down to see the full text of the errormessage. one particular line which was visible said something about some "michelle.py" script error in line 612. the full path was "c:/builds/files/client/script/remote/michelle.py" which seems not to be related to my actual installation (which is on d: anyway).

i'll try to use the logserver and maybe add the screenshot i made of the 100+ exception windows if its occuring again now. what made this particular stuck-case different to any other i ever had was the constant harddisk access and a visible "jumping" of the graphics with a 1-2 second delay.

regards...

bobbyo
Posted - 2005.12.18 02:03:00 - [50]
 

Log server? never needed it. Been playing on and off for 1.7 years. My vote for problems is the power and or thermal loading. Try belting your beast with 3DMark for a few hours with the ambient room temp at 37C. If your hardware can handle that pounding you will find like I do that eve runs perfect all the time. Very Happy

Thercon Jair
Minmatar
Nex Exercitus
Raiden.
Posted - 2005.12.18 15:05:00 - [51]
 

Just played eve for 1.5h with the logserver running in background. This because I get sometimes lagspikes of up to a minute.
The logfile is pretty big, 4mb if zipped with winace.

Does it make any sense to send that to CCP or not? I had the lag occuring several times.

Notturnia
Posted - 2005.12.21 00:59:00 - [52]
 

after RMR i cant play eve...
lags.. disco.. black screen while entering stations...

and i have a Dual Pentium IV that have worked w/o trouble for 1 month with eve.. now cant play more then few mins..

what i have to do ??

Rodinmatar
Gallente
Federal Navy Academy
Posted - 2006.01.15 03:06:00 - [53]
 

I fully agree with all those who say that CCP shoul get that gane working. I'm paying to play at EVE and i am expecting it works on any machine with reasonnable requirements.I play on to different computers at home and my brother also at his place. I have frequent reboots on my laptop as soon as i get into a fight and it froze also ofen when coming out from stargates. On my main computer, it seems that memory get full at some time, game slow down and i have to quit it and reboot to have it working. Me and my 2 sons are playing many games and our computer are always at their tops...but with EVE.

Do your work Team!

Angrvadill
Posted - 2006.02.12 07:53:00 - [54]
 

Logserver's completely useless if your problem is a hardlock forcing you to reboot, since you have to manually save the damn logfile.

Danti Shidomu
Gallente
Ctrl-Q Inc.
Posted - 2006.03.11 11:38:00 - [55]
 

http://www.sequoyahcomputer.com/Analysis/PerformanceConsole/PerformanceConsole.htm

A guide to use Windows logs, you can log every proces that goes on in windows, memory logs often give you some insight when you have mem-related problems.

Bher' Nhagil
Posted - 2006.03.13 18:43:00 - [56]
 

Well here's another problem:

I've been playing eve for a bit over 6 months now. Never got disconnected in that whole time.
Now since RMR I can only play for a short period of time before I get disconnected, and that is IF I can login.

I've read on the forums that more ppl have the login problem, they don't even come to there char-selections, wich also is my main problem. I can enter my password and I see the "got units" then nothing, as if eve hangs, although my Taskmanager says different.

I've petitioned it already and the GM's gave me a sollution: overwrite the MachoNet folder with a working folder of MachoNet.
So I did, it worked for 1 day, now I got the same problem again.

Anyone know what the deal is here?

I haven't changed anything on my pc nor my router for that mather...

Please help ?!?!?

Cygore
Amarr
Posted - 2006.05.19 09:18:00 - [57]
 

Just wondering if there's a fix to this problem, I made a new account yesterday and transferred a char over to it, but when i try to enter the game with him it keeps saying "Failed" and the log server util came up with this..

"4970 2006.05.19 09:14:57:862 RuntimeError: ('NotYourCharacter', 698108280)"

Hexman
The Ankou
Raiden.
Posted - 2006.05.27 04:18:00 - [58]
 

Dude I have a MSI K8N Neo-2F motherboard too and suffer all kinds of crashes all the time. Maybe that's what's causing it??

Originally by: Chriss Almighty
Edited by: Chriss Almighty on 03/04/2005 10:21:14
I have just upgraded my PC from nForce2 Asus motherboard to nForce3 MSI K8N Neo2 Platinium and for the first time ever I started to have problems.
It's like described by others: EVE crashes before I have a chance to enter my password. Fortunately there are crashdumps in log directory, can I forward or upload them to someone?
Tried many display drivers for my GF6800, difference is only the way it crashes, with some drivers it freezes windows, other drivers gracefully allow EVE to close itself.

My hardware is (currently NOT overclocked):
MSI K8N Neo2 Platinium, onboard audio enabled.
AMD Athlon 64 3000+
2x512 Kingston Hardcore DDR500
Leadtek WinFast A400TDH
Seagate Barracuda SATA 160GB

Notice: EVE worked fine before i changed motherboard and CPU and then reinstalled Windows XP Pro.

And yes, I have FastWrites disabled, my PSU is Revoltec Chromus II 500W and nothing is overheating, auto-overclock in hidden menu in BIOS (nvidia/ati speed up) is disabled.

Onyx Constantine
Posted - 2006.06.21 21:39:00 - [59]
 

well thanks for the blue screen of death for giving out the error message unfortunately you dont log off eve when your computer is going crazy in blue screen until you hit the restart button on your comp... I found this out when i can back and I was in a pod.. again the blue screen idea was not too bright ...

but this is what I got and if anyone can give me some info on what it could be it would be great

BAD_POOL_HEADER

and the error code at bottom was.........

0x0000009 (0x00000020, 0x85EE5000, 0x85EE5928, 0x0B250000)
any help on what it would take to fix this would be great thanks

Dzxbeast
Posted - 2006.07.07 14:08:00 - [60]
 

when computer crashes (blue screen of death) it saves dump file(if enabled) to : %SystemRoot%\Minidump
to open that folder go to Start > Run > %SystemRoot%\Minidump


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