Edited by: Vir Hellnamin on 19/06/2006 09:08:45
I haven't really looked into this crashing for a while, since somehow I got my EVE-client config rather stabile. There's the Known Issues channel in forums, which has the sticky thread
about boosting FPS (but also it knownly helps with stability). Also the thread about cleaning cache folder
Also, a known "trick" is simply to back-up the prefs.ini and settings -directory from under cache directory, and re-install everything (after uninstalling + deleting excess files by hand). Check the cache thread to what files to backup.
About whom to contact... maybe the Ask A Question in www-page, under EVE Support might be the place (or if there's a good right category in-game for petition - most likely not).