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blankseplocked Solution for 'black screen flashing'/'show info'/video/crash problems ::BUILD: 2.09.3805::
 
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MindFire
Caldari
Posted - 2006.03.02 06:29:00 - [181]
 

Originally by: Olleybear
There appear to be 3 different ways for eve to crash:
1 - BSOD ( linked to in game sound )
2 - Black Screen of Death ( linked to gfx problems, happens more when there are more ships around, ex. gang of 9 in a lvl 4 angel extrav )
3 - CTD or crash-to-desktop ( appears linked to network problems )



I agree with the ways in which Eve crashes, but not with the solutions. Along with what I mentioned trying in my above post, today I tried the following the following:
* Bought a new soundcard (Audigy 2) and disabled the onboard AC'97 in the BIOS
* Reinstalled windows
* Swapped power supplies with someone else
* Ran a complete virus scan, which turned up negative

Since then I have already gotten a BSOD and a BlackSOD. In short, the only thing I haven't replaced or verified to be working perfectly is my graphics card, and I'll do that when possible. I've never had any kind of problem with it though.

Also, BlackSODs don't happen more often when there are more ships around for me. All three problems happen seemingly randomly, not associated with a specific event in the game. My internet connection is pretty good too: 5mbit/640kbit. My ping times hit triple digits when entering the Level3 network as well, but they are low 100s. A ping time of 140 should not be causing a game, especially an MMO, to crash. I've experienced lag in the game, but it doesn't seem to correlate to times of instability.

Setting Eve to have a higher process priority just seems to provide more lag, and not fix any crashing issues.

Is there actually anyone out there that can run this game without any kind of crash? If so, what kind of hardware do you have in your system? Is there anyone with a Radeon 9500 Pro that can run the game without crashing (not that you'd be reading this post if you could, but maybe you know someone)?

Thyrael
Posted - 2006.03.02 07:38:00 - [182]
 

Edited by: Thyrael on 02/03/2006 08:02:19
Originally by: MindFire
Is there actually anyone out there that can run this game without any kind of crash? If so, what kind of hardware do you have in your system? Is there anyone with a Radeon 9500 Pro that can run the game without crashing (not that you'd be reading this post if you could, but maybe you know someone)?



i have no problems since i have switched form a onboard ac97 to an audigy se and reinstalling xp (my system hdd has crashed 2 weeks or so before ugh )...no mem leaking no BSOD or BlackSOD, no fps drops (~40-60, i have an LCD Display) but a little bit lag from time to time Wink

my system (watercooled):

WinXP Pro Service Pack 2 + Intel Chipset Driver
Gigabyte 8PE667 Ultra
P4 2.8
1GB RAM (Kingston)
Sapphire 9800 Pro (Catalyst 5.11 + ATI TrayTools 1.0.5.824 + set the Catalyst AI to OFF) i dont like the .NET thing from M$, thats the reason why i have the last driver without the catalyst control center installed.

i think the problems that i have to playing eve/working with my system was a mix of the onboard ac97 and the defective hdd. since i switched the sounddevice and installed a new hdd it runs fine.

Dimitri H
Posted - 2006.03.03 07:03:00 - [183]
 

Hmm, new patch seems fix the CTD, which the workaround addressed on my laptop. I notice it replaces the resface.stuff file with a newer version.. (which I restored to the original before running the patch)


I had EVE running for about 3-4 hours today, no crashes on my laptop with Intel 915 integrated vid..

MindFire
Caldari
Posted - 2006.03.03 22:55:00 - [184]
 

I thought it had too, since I got a good 3 hours of time in, and then the crashes came back. Still having CTDs, BSODs, and BlackSODs. Nothing has changed.

Dimitri H
Posted - 2006.03.03 23:18:00 - [185]
 

Originally by: MindFire
I thought it had too, since I got a good 3 hours of time in, and then the crashes came back. Still having CTDs, BSODs, and BlackSODs. Nothing has changed.


BSOD huh? What do they say? To me, BSOD usually leans to a hardware or driver level problem being the root cause.

costas5
Posted - 2006.03.04 06:33:00 - [186]
 

Wow it worked this is great thankx alot Very Happy

MindFire
Caldari
Posted - 2006.03.04 09:52:00 - [187]
 

Originally by: Dimitri H

BSOD huh? What do they say? To me, BSOD usually leans to a hardware or driver level problem being the root cause.


Some are just blue with nothing on them, most are STOP codes that don't exist according to Microsoft, I've gotten a PFN_LIST_CORRUPT (STOP 0x4E) a couple of times. This computer is 2 years old and I've never seen a BSOD on it before I started playing Eve. Or a BlackSOD for that matter....

As far as hardware goes, I've either run exhaustive tests on, or swapped out, almost every piece of hardware in my system, save for the motherboard, CPU, and video card. Granted, my motherboard is a little crappy (a Gigabyte GA-7VAX), but I've never had problems with it before. If it was the CPU or video card, at the hardware level, you'd think I'd have seen other symptoms of them dying. Driver incompatibility maybe, but I've tried different video card and chipset drivers, to no avail. My bet is on the use of Stackless Python; it's not really the most 'tried and true' of langauges. I know CCP works with them a bit to improve the language, but it is still experimental.

That said, if I can find the conflict with my system, I'd still be happy to fix it.

Kastov
Posted - 2006.03.04 12:56:00 - [188]
 

This no longer works with the new patch, in fact it causes you to have to re-install the client! Thought i'd best share that before anyone tries.

Dimitri H
Posted - 2006.03.04 19:39:00 - [189]
 

Edited by: Dimitri H on 04/03/2006 19:40:31
Originally by: MindFire
Originally by: Dimitri H

BSOD huh? What do they say? To me, BSOD usually leans to a hardware or driver level problem being the root cause.


Some are just blue with nothing on them, most are STOP codes that don't exist according to Microsoft, I've gotten a PFN_LIST_CORRUPT (STOP 0x4E) a couple of times. This computer is 2 years old and I've never seen a BSOD on it before I started playing Eve. Or a BlackSOD for that matter....

As far as hardware goes, I've either run exhaustive tests on, or swapped out, almost every piece of hardware in my system, save for the motherboard, CPU, and video card. Granted, my motherboard is a little crappy (a Gigabyte GA-7VAX), but I've never had problems with it before. If it was the CPU or video card, at the hardware level, you'd think I'd have seen other symptoms of them dying. Driver incompatibility maybe, but I've tried different video card and chipset drivers, to no avail. My bet is on the use of Stackless Python; it's not really the most 'tried and true' of langauges. I know CCP works with them a bit to improve the language, but it is still experimental.

That said, if I can find the conflict with my system, I'd still be happy to fix it.



Computer problems can be tricky..
BTW, what operating system do you have?
FWIW, I found this doing a quick google

http://support.microsoft.com/?kbid=291806&sd=RMVP


Also, yes, you do have to restore the original .stuff file to so that the patch will install... Thats why people recommended you to back up your original version.....

MindFire
Caldari
Posted - 2006.03.04 22:14:00 - [190]
 

Originally by: Dimitri H

BTW, what operating system do you have?



* XP Pro, SP 2, all updates installed, fresh install 2 days ago. Also:
* Gigabyte GA-7VAX (F13 bios) w/ VIA Hyperion 5.07A chipset drivers and onbaord AC'97 disabled
* XP2100+
* Radeon 9500 Pro w/ Catalyst 6.2, no CCC, ATI Tray tools
* Audigy 2 w/ 2.08.0004 drivers
* 512MB PC2700

Originally by: Dimitri H

FWIW, I found this doing a quick google
http://support.microsoft.com/?kbid=291806&sd=RMVP



Yah, I had a look at that before, but I've tried everything mentioned there, and none of it helped. The STOP 0x4E is only one of the piles of errors I have recieved though, which tells me that it's not the actual problem. It's just the one I bothered writing down.

Originally by: Dimitri H

Also, yes, you do have to restore the original .stuff file to so that the patch will install... Thats why people recommended you to back up your original version.....


Eh? Patch installed fine, original file was restored a priori.

kharvelan
Posted - 2006.03.05 02:14:00 - [191]
 

The ram fix works decently by adjusting the buffer for me, but I still have a memory leak, its just much slower. I use a logitech g15 keyboard and can see when the RAM is filling up, I log out about 95% and then pop back in and I can run without crashes.

In addition .. .

I posted the ram sizes in another thread, but thought this might help the math challenged, or those who might not know the sizes of memory. I made this little list by only including 128 meg sticks, if you have other divisions, you can open a calculator to figure out your ram size based on the list.

RAM sizes and their divisions along with the value to use for buffersize:

128 megs:
buffersize=64

256 megs:
buffersize=128

384 megs:
buffersize=192

512 megs:
buffersize=256

640 megs:
buffersize=320

768 megs:
buffersize=384

896 megs:
buffersize=448

1024 megs (1.00 GB):
buffersize=512

2048 megs (2.00GB):
buffersize=1024

hope this helps

Laughing

Ronaldod
Gallente
Foundation
Sons of Tangra
Posted - 2006.03.05 17:04:00 - [192]
 

Have now this weird problem in the new Version.
At character selection the system gives a black screen and the computer stos to respond.
Reinstalled the game and still the same problem

Hexit
Posted - 2006.03.05 19:06:00 - [193]
 

I dont know what changed with the new patch. But before i was getting the black screen of death and Rantor's fix worked perfectly for me up until the new patch. After that i had to revert to the old resFace.stuff to patch and everything seemed to be working fine. Then after doing a mission with alot of rats in it i got a blue screen and my comp crashed.

Once i had gotten the new patch i tried replacing the resFace.stuff again, Now this worked and i could log back in and play just fine. But, im still getting that blue screen.

Does anyone know if this is related to the memory leak or is it just the same problem that existed before just coming back with the new patch? Or is this a whole new crashing problem?

Im using WinXP have security patch 2.0
1 gb DDR2 RAM
ATI X600 256 mb gfx card
Sound card that come with mother board which is an ASUS P5GD2
One 160 GB SATA HD

Am i missing anything?

Help would be much appreciated.

Justeesh
Posted - 2006.03.10 13:08:00 - [194]
 

I've had both hard reboots (fixed by turning off the sound acceleration, my soundcard is the pitiful onboard one that came with my R-series 820G vaio desktop) and flashing black screens. I'm using a Radeon x700.

I was overjoyed to use the sound fix and finally be able to play the game without being hit by what became known amongst my friends as "the reboot missile" since it only happened during combat. So I spent much of last night enjoying my first real EVE experience.

Then just now, after the hour-long server maintenance, I log in and get the flashing black screen. It's as if my CRT were constantly changing resolutions: it makes clicking noises. There have been NO changes to my computer in this time. The error is inexplicable. But I'd seen it before. EVE had done that when I was trying to run it with dual monitors. Turning one off (graphics settings, not the power) fixed it, until now.

I've seen some weird bugs before but this unexpected, unfathomable change in performance ranks very high on the scale.

Sukay Keppers
Posted - 2006.03.11 22:16:00 - [195]
 

I have installed the driver at omegadrivers.net, AND replaced the file. I still get the black screen, which now "flashes" at me. It also seems slower. I'm using the ATI Radeon 9000/9100 built in graphics card. I'm not sure if I had renamed the wrong resface file by accident and am still using the regular one or not, but I'm switching it now.

Justeesh
Posted - 2006.03.12 09:22:00 - [196]
 

I figured out my flashing problem. It's my monitor. It only did that when running EVE, for weeks, until I came home to see it happening at my windows login screen. So I switched to my small backup LCD, and have had no problems. Go figure.

Rhaven
Quiet.Storm
Posted - 2006.03.12 19:57:00 - [197]
 

Originally by: MindFire
Originally by: Olleybear
There appear to be 3 different ways for eve to crash:
1 - BSOD ( linked to in game sound )
2 - Black Screen of Death ( linked to gfx problems, happens more when there are more ships around, ex. gang of 9 in a lvl 4 angel extrav )
3 - CTD or crash-to-desktop ( appears linked to network problems )



I agree with the ways in which Eve crashes, but not with the solutions. Along with what I mentioned trying in my above post, today I tried the following the following:
* Bought a new soundcard (Audigy 2) and disabled the onboard AC'97 in the BIOS
* Reinstalled windows
* Swapped power supplies with someone else
* Ran a complete virus scan, which turned up negative

Since then I have already gotten a BSOD and a BlackSOD. In short, the only thing I haven't replaced or verified to be working perfectly is my graphics card, and I'll do that when possible. I've never had any kind of problem with it though.

Also, BlackSODs don't happen more often when there are more ships around for me. All three problems happen seemingly randomly, not associated with a specific event in the game. My internet connection is pretty good too: 5mbit/640kbit. My ping times hit triple digits when entering the Level3 network as well, but they are low 100s. A ping time of 140 should not be causing a game, especially an MMO, to crash. I've experienced lag in the game, but it doesn't seem to correlate to times of instability.

Setting Eve to have a higher process priority just seems to provide more lag, and not fix any crashing issues.

Is there actually anyone out there that can run this game without any kind of crash? If so, what kind of hardware do you have in your system? Is there anyone with a Radeon 9500 Pro that can run the game without crashing (not that you'd be reading this post if you could, but maybe you know someone)?


I have no problems
amd athlon 64 x2 4400+ 2gig ram radion x800 pci-e

ditch the audigy2 it and eve dont like each other. I have had better luck with the onboard ac'97 sound then the audigy 2

ashp
Posted - 2006.05.27 16:47:00 - [198]
 

Originally by: Sajukuna
ok. i m hopeing one of yall could help me. i got the Intel(R) 82915G/GV/910GL Express Chipset Family. (think it upgraded) any how i can play for a bit and what not. but at time (randomly) my game/computer restarts for no reason. i know it not a virus and i know i the game because i ve play other game to test this and ran like 10 different scans. any ideas how to fix this?


CCP, this is what happens to me on my otherwise rock solid work laptop. If you are actively trying to fix/debug this then let me know if I can provide any assistance. I'm willing to run any reporting utilities or debug stuff you could possibly have to track this one down. I'm using the latest intel drivers and 60% of the time it'll just bluescreen straight after clicking a character to log in.

Dorah Hawkwing
Old Galactic Earth Regiment
Dragoon Federation
Posted - 2006.06.04 20:13:00 - [199]
 

Is this still a viable fix after latest patch?

5140
Posted - 2007.10.02 10:28:00 - [200]
 

Edited by: 5140 on 02/10/2007 10:30:05
Originally by: Olleybear
There appear to be 3 different ways for eve to crash:

1 - BSOD ( linked to in game sound )
2 - Black Screen of Death ( linked to gfx problems, happens more when there are more ships around, ex. gang of 9 in a lvl 4 angel extrav )
3 - CTD or crash-to-desktop ( appears linked to network problems )

To fix #1, the BSOD on my machine, I had to turn off ingame sound. Once I did that, I havn't had one single BSOD. Alot of people have had this work for them to get rid of that aspect of crashing. Others have went out and bought new sound cards to replace their onboard sound to fix this. ( yes, this is like playing half a game, I dont like it anymore than you )

To fix #2, Black Screen of Death, alot of people replace the res.Facestuff file as shown in the 1st post. It doesn't work for me. But what seems to help me, but not get rid of the problem, is to ctrl-alt-dlt, right click eve.exe and set its priority to above normal. I still get the BlackSOD, but not as often.

To fix #3, CTD, other than making sure you aren't playing wirelessly, or at least playing wirelessly with very good signal strength, and making sure you have the correct network drivers installed, theres not a whole lot that can be done. You need a very good low latency network connection( getting broadband will help if its with a good ISP ), and even then, we still have the route to Tranquility to contend with. A traceroute for me reveals that as soon as I leave the USA and hit the 1st router in London on Level3.nets backbone, I have response times in the triple digits. Theres nothing we, as the user, can do about this.

This has been my experience so far to help deal with Eve stability.



This one has it right i have had the 1 problem for olmost a year now and i havent had any crashes in the time i disabeld my sound i wil get a new sond card soon but it works :P


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