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blankseplocked Random CTD and system reboots needs to be fixed!
 
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GoLeM
Minmatar
Muppet Ninja's
Ninja Unicorns with Huge Horns
Posted - 2003.08.05 00:31:00 - [31]
 

Edited by: GoLeM on 05/08/2003 00:32:46
These problems with your PC crashing when switching to and from windowed mode did start immediately after the last patch. I even went to the help channel and asked others how many were having the problem and never had it before. There were many. I have a 4 week old laptop that never had a complete crash before the latest patch. It had the occasional CTD but that's it. My desktop also started having the problems at the exact same time. Both machines randomly crash now. And 90% of the time when switching to and from windowed mode.

cairnz don't bs me with that "not our fault" crap. I don't want excuses or blame, I just want it fixed! I lost my ship and some very good equipment last night due to one of these crashes. If this isn't fixed right away I will cancel both of my accounts. If by chance these problems are not due to a flaw in the game, then you need to untweak whatever you tweaked, because obviously there is no brand of card that can handle it.

Masi
Caldari Provisions
Posted - 2003.08.05 01:25:00 - [32]
 

I get mine when just chatting, floating or anything. Both in window mode and full screen, also when switching between them.

GoLeM
Minmatar
Muppet Ninja's
Ninja Unicorns with Huge Horns
Posted - 2003.08.05 06:26:00 - [33]
 

Okay CCP, I will try to give you a summary of everything so far in this thread, what I have heard from others, and what I have seen myself.

Before the last patch, the majority of people were able to switch to and from windowed mode with no problem. Since the last patch, a great number of people either CTD or BSOD or reboot while doing this.

Before the last patch, for most people, when EVE would crash, it would only do a CTD. Since the last patch, when EVE crashes, it usually takes the system with it. I know of several people, including myself, that have never had a BSOD while playing EVE, before the last patch. Now it happens many times a day for me and most of the people I know.

It would seem that crashes have increased recently, say around last Friday probably. That was the start of a weekend, which means more users online, higher system load, and more lag. I'm not positive that any of this is the cause of the increased crashes, but seems like a good place to start. I didn't really play today so not sure if crashes have gone down.

EVE has always had CTD's for many people. Their frequency has always varied. For me, I remember best only the recent ones. I can't remember if CTD's on a weekend were as bad 2, 3, or 4 weeks ago. I do know that EVE crashing didn't cause BSOD's and reboots back then.

I play on 2 computers, each very different from each other. Many others do also. Usually when 1 crashes so does the other, but not always. Two days ago my new laptop crashed and the desktop didn't. I saw about 9 friends go offline then. A couple said they only restarted EVE because of lagginess. The rest said they CTD with a message no response from server or soemthing like that, or had a BSOD. Both of my computers had that lag. The laptop had a BSOD, the desktop amazingly stayed in.

Ok so what is causing these problems? The last patch had something that causes the video driver, ATI and NVIDIA, to screw up sometimes when switching to and from windowed mode and also when EVE crashes. All my BSOD's on both computers have shown the video driver as being the fault. The same from everyone I have heard from.

EVE may not have been crashing more the past few days. It may only seem like it because of its usually causing BSOD's now. Those stick in everyone's memory a little longer. The crashes over the past few days have been caused by lag. The lag appears to come from CCP's end because of the number of people crashing simultaneously. Before the last patch this resulted in being dropped to windows and the EVE login screen and receiving a message about not being able to contact server or something to that nature. Now it is causing BSOD's because of the last patch.

CCP, finding the problem with the last patch will stop the BSOD's for most of us. After that is fixed, you need to find what is causing the major lag spikes causing the majority of the recent crashes. It doesn't appear to be related to any single node.

Well anyway, I hope this helps. Please get this fixed soon. Also please permanently gag cairnz. All he has done is pushed ****ed off customers to the edge. I am there and about to fall. EVE has great potential. Don't let it all go to waste now.

Hikaru Okuda
Caldari
XenTech
Posted - 2003.08.05 07:32:00 - [34]
 

Edited by: Hikaru Okuda on 05/08/2003 08:07:25

What I have noticed watching the graphs on Eve-i is that there have been mass kicks (2000 people or more at a time in some cases). On Friday it happened approximately every hour. Today it has happened at least three or four times while I was watching 2 were within 30 minutes of each other. Watching a high volume channel while in game is telling too--like all of "trade" or "help channel" disappearing suddenly and then spiking back up.

While the rebooting of the computer can be a driver issue or a change caused by the patch, there is no way that 2000 people simultaneously get kicked at the same time is a client side computer config problem. Now there may be some message the servers send that kills a whole bunch of clients at once because of a patch change to the client (rather than the server itself) but that would be a Eve client problem + server problem, not a driver problem.

There are lots of things that can cause CTD's of course. But these mass kicks? That is 99% something on the server side (node, ISP, regional problems in US, UK, etc.). I experienced some of the mass kicks and usually it was "the server closed the connection" and I was at the logon screen again. Then I look at my eve-i graph (that is always running now) and there it is: 2000 people simultaneously kicked. Then you see a brief spike where a bunch of people log back on. Then you see several people log off again. They are probably doing what I do after a kick--as soon as you can log in, find a place to dock (or in the middle of nowhere) and log off for a while.

I have never shied away from a fight... until Friday. If I were ISK-rich and could replace my cruisers 10 times over, sure I'd fight. But with the possibility of losing it due to the mass kick CTD's? No way. That is just too risky. Maybe I'll go back to hunting NPC's in a frigate that I can replace 100 times over. PvP? No way now. I want to see one day--just one day--without one of these mass kicks before I do any more PvP. Every day since Friday has had mass kicks (with Friday, Aug. 1 being the worst).

This is terribly frustrating. And due to bugs like changing to full screen and back causing reboots, etc., some people get rebooted or simple CTD when the mass kick happens. Me it is 70% I go back to the logon screen with "the server disconnected" and 30% CTD, no reboot ever caused by EVE unless I try using alt-enter and then that is 50/50 reboot or have to kill eve process.

Just logging on to check skill training is all I feel safe doing right now.
Confused

Isomerone
Posted - 2003.08.05 08:02:00 - [35]
 

Has anyone seen my fun.ini file? I think that last patch deleted it.

Inanna
Posted - 2003.08.05 08:34:00 - [36]
 

Well, I will ad my 2cents. I work on computers alot, and I can tell you that your desktop is fine.

My honest opinion is it has to do with the chat channels. I have noticed that the problem happens more when I am viewing more channels or a channel with alot of users like the trade channel. My guess is that there is something wrong with the socket connection or something and when one person logs off, he crashes the people who he is talking to viewing. This in turn starts a chain reaction that those users crash and cause other users to crash to the point where you have like 2000 people kicked off. I guarantee it has nothing to do with drivers, or configuration or anything else on your pc.

This looks to be a heated topic so let the flames begin! LOL!Evil or Very Mad

Nicholas Marshal
Caldari
Lisa Needs Braces
Posted - 2003.08.05 08:40:00 - [37]
 

Here is the situation -

1) Prior to the last patch, I had NEVER had a CTD/BSOD (from EVE, or any other game).

2) After the patch, I now get seemingly random CTD/BSOD.

3) No other game gives my system any problems at all.

Conclusion:

4) The latest patch messed with the EVE code quite significantly.

Ace Merrill
Amarr
Doomheim
Posted - 2003.08.05 10:08:00 - [38]
 

Have to say I agree with everyone on this one.

Sunday night it appeared (at least from checking server stats when i logged in first time and then about 1/2 hour later when EVE dumped me in BSOD hellEvil or Very Mad), that about 2000 players (about 40% of the people on at the time) SIMULTANEOUSLY CTD.Shocked

Only word from CCP ever "most CTDs caused by user hardware/drivers." ROFLMAO! (Sound's like Iraqi information minister may have found a new job in a cold climate somewhere...)

And yes, like everyone else, system ran fine until last patch. I've also noticed some disturbing new graphical glitches since this patch.

(Win XP Pro, P4 2.4Ghz, 1Gig RAM, Radeon 9700 pro, Audigy 5.1 surround)

Trell Artela
Posted - 2003.08.05 11:55:00 - [39]
 

Just for the record: I too have been experiencing CTD's since the last patch, albeit rather infrequently. Probably something like 6 total, in around a couple of dozen on-line hours (since the last patch, that is - never encountered this problem prior to build 1128)
Couldn't find any pattern at all to it though: some occur just after logon, others after a couple of hours. Nor is there any apparent correlation between actions/location/etc and the CTD's. In short: they appear entirely random.

However, I never experienced BSOD's, reboots or anything of the sort; only plain CTD's.
Also, I noticed that the "group CTD's" don't always affect everyone. E.g.: last night I was on-line with a couple of corp members and although all of them CTD'd or even rebooted a few times I continued without any problems whatsoever through it all. So again, no clear pattern.

Lastly, I did notice that the server appeared more laggy than usual around the time last night's CTD's occured within my corp. I was also having problems with the chat window at the time: local chat showed 180+ people in the list though there were only 9 or so in the system.

No clue whether any of this is related to/can help track down the cause of the problem Confused

Faramir.
Evolution
Band of Brothers
Posted - 2003.08.05 12:24:00 - [40]
 

Ican only nod and agree... since last patch eve is as unstable as ever... plz help!

Tehel Necrona
Minmatar
Black Omega Security
Pandemic Legion
Posted - 2003.08.05 12:30:00 - [41]
 

Sorry cairnz mate, but i have to disagree with you here.

Mainly for two reasons, since the CTD bug (And in several other cases blue screen reboot) only one thing has changed, and it's not my system.

No since hte new eve patch has these issues occured heavily, and my system has had no alterations to it, logic dictates that it is in fact eve that is "wrong" and not my system.
Unless CCP are willing to argue the fact that i have recently suffered from amnesia and thus cannot remember installing a new graphics card or installing new drivers, just like the rest of the residents of eve.

Sorry bud, its your problem and as a paying customer i demand to see a fix shortly, as to be frank its severly ruining my gamining experience.

Regards
-Necro

Nicholas Marshal
Caldari
Lisa Needs Braces
Posted - 2003.08.05 13:45:00 - [42]
 

The heat in London could not be the source of the problem could it ?

agrizla
Posted - 2003.08.05 15:20:00 - [43]
 

LOL! The muppets at C&W perhaps but not even they're dumb enough to turn off the aircon Laughing

Amacor
Posted - 2003.08.05 19:57:00 - [44]
 

No, heat only makes Network rail think, Ohhh heat makes things expand thats a cool reason to slow down trains and get companies fined, causeing customers fares to go up.... anyway, back to Eve...

who ISN'T this problem? I feel it would be quicker!

Please tell us what you are doing right!

Arrik
Gallente
The Scope
Posted - 2003.08.05 20:16:00 - [45]
 

You may find this interesting, but last night, Diaego of the Polaris was not quite spamming the Help channel with the information that CCP acknowledge the problem, and that it is a problem originating with their servers, and that they have the engineers working on the problem at the moment.

Seems someone out there is listening and passing information onto the right people, even if the Polaris who scan these forums don't.

Amacor
Posted - 2003.08.05 20:38:00 - [46]
 

Where abouts?

can you give a link for us?

thnx in advance :D

Ko Dak
Posted - 2003.08.06 13:12:00 - [47]
 

Edited by: Ko Dak on 06/08/2003 13:20:29
Edited by: Ko Dak on 06/08/2003 13:20:02
I too have been experiencing CTD and reboots recently with Eve, on some occasions I only get 5 minute play time before it crashes.

I decided to test out the hardware/driver theory by installing Eve onto a completely different system and hey presto...it still crashes.

Do the developers read this news group at all, and if not, how do we notify them of this persistent problem?

Why can't they roll back the patch by one version? Surely whatever they fixed in the latest release can't have been as bad as this!!!

Rymar Vortox
Minmatar
Mix Master
Posted - 2003.08.06 16:37:00 - [48]
 

Just about everytime my comp gets rebooted like this scandisk finds at least 4Kbytes in bad sectors or clusters. Everytime it happens just I hope it doesn't get any worse.

Devs please fix this random CTD and reboot before it causes any major problems!

Rymar Vortox
Minmatar
Mix Master
Posted - 2003.08.09 15:45:00 - [49]
 

Didn't have any CTD or reboot for a while. Now it's starting up again.

My corp mates have had it happen to them several times in one hour.

Yuen
Caldari
Mindstar Technology
Blade.
Posted - 2003.08.09 18:12:00 - [50]
 

me too, it happen to me and my corp member very randomly and very often :/

Nifleim
Posted - 2003.08.10 05:53:00 - [51]
 

Crying or Very sadCrying or Very sad

i came too these forums with hope of a fix

i can see now that many others are experiencing the same crap i am

Amacor
Posted - 2003.08.10 08:54:00 - [52]
 

Yep we are... my free time is ticking away... and I have barely been in the actual game for 5 minutes....

Evil or Very Mad

CCP is rather proud to announce that it has been selected as a finalist in the Develop Industry Excellence Awards - Why thank you guy's :)

Evil or Very Mad

Perhaps they've been celebrating this?

COME ON CCP, this is WAY PAST a joke now... I'm considering getting out my sale of goods act and consumer rights book... I bought a faulty game.. I want my money back... (I Know the retailer won't and is within legal rightsd to refuse)

and don;t give me any rubbish about my system being the problem. I have a mid range system with NO unusual parts or setups, and it FULLY meets the REq. Spec!

I wouldn;t mind, IF someone from CCP actually got in contact with us, so say they are or aren't working on this issue... Holidays or not, even an Auto responder would have got to me by now.

Sad

Golan
Thunderbolts
Posted - 2003.08.12 07:17:00 - [53]
 

I've had this problem since beta.

Random reboots
Blue screen memory errors
lock ups

I'm starting to think it's a Direct-X issue that eve just brings out. Or it's server brings it out. I think it's Direct-X that's doing the **** to my system though. It's the ONE thing we all have in common. For some it's sound drivers... for others it's video drivers. The ONE thing we all have is DX9.Exclamation

Dragodrone
Caldari
Celarevo
Posted - 2003.08.12 11:00:00 - [54]
 

Edited by: Dragodrone on 12/08/2003 11:01:25
You guys wouldn't believe me, but...

.. i play EVE on 2 systems. Means one at work (hehe) and other at home..

Now, i had EVE on for about 7 hours at (09:00 - 18:00 CET). No CTD at all. No problems - nothing - nada !

I guess because at Shockedthese times, the playercount is about 1000 - 2000 and not 5000 as usual.

When i get at home, i get CTD as later as it gets. (sorry for my poor english)

This is just an info.



Bad Harlequin
Minmatar
Sebiestor Tribe
Posted - 2003.08.12 14:16:00 - [55]
 

http://myeve.eve-online.com/ingameboard.asp?a=topic&threadID=25334
http://myeve.eve-online.com/ingameboard.asp?a=topic&threadID=25306
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

As of now, the Comcast network is secured against this &*[email protected]#?!!ing thing spreading; this should hopefully include old AT&T broadband as well. However, you might still have the bloody thing, so check your systems. Symantec has, as always, a tool you can use specifically to scan for and spank the little &*$#>!!.

Thus far, resolving this issue has resolved the CTDs and reboots.

It's important to clear this up so, after the dust settles, we can see what (if any) problems remain. Troubleshooting the EvE app with this bastard active will be impossible.

Happy hunting!

Golan
Thunderbolts
Posted - 2003.08.21 07:04:00 - [56]
 

An update...

I loaded the audio drivers listed in other post. It fixed all my crashes. I've had these since beta.Confused My system is...

AMD XP-1800+, nForce 1 MB, using Build in audio, GeForce 4 Ti 4600, 1024MB RAM.

Audio drivers fixed everything. Eve Use this and figure out what the real issue is.Exclamation

Beltane Kharis
Kharis Independent
Posted - 2003.08.22 03:26:00 - [57]
 

Updating my sound drivers helped for all of one day(Tuesday) Come today, CTDs and reboots. I can't stay in the game for more than 30 seconds.

Kasken
Amarr
Missions Mining and Mayhem
Northern Coalition.
Posted - 2003.08.22 17:43:00 - [58]
 

I also get totally ramdom CTD:s, mailed EVE support about this, got a response in 48 hours where they asked me to update my sound driver, i did so, but the prob is still here Evil or Very Mad i`m starting to think this is all "server related" sometimes i can play for hours and hours and sometimes i can`t get in at all, or get CTD after a couple of sec/min.... FRUSTRATING is the word i`m looking for... (sorry for spelling)

Brin Milo
Posted - 2003.09.20 22:15:00 - [59]
 

hmm... im worried, my dad bought a brand spankng new computer not so long ago, and its never CTD'd but what im really worried about is that my system just ( only when playing eve ) randomly resets, i mean complete restart right down to the RAM test in the DOS startup, this worries me becuase as i said its a new computer and the error message that i receve when the computer comes back online is 'windows has just recovered from a SERIOUS system error' now that dont sound too good. Whats up with the DEV team?!? there are more of them than there are on Americas Army ( and thats a free game ) yet they seem to do less work and awnser less posts/topics we need an awnser now! why are these thing happening?

Dawn
Caldari
Caldari Provisions
Posted - 2003.09.21 12:06:00 - [60]
 

I too am having this problem real bad, it is not uncommon for me to CTD or have a system reboot at least7 times in an hour since this last patch. One thing I am noticing now is that my memory usage goes through the roof in just 15 minutes. Major memory leaks with this latest patch. This would explain the massive lag that builds up right before the CTD or reboot alot of the time. Before the patch, my memory usage was at around 250 - 300 MB and now it is not uncommen to see it shoot upto or past 800 MB. I have not made any changes to my system. The only change is this last patch.


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