open All Channels
seplocked Test Server Feedback
blankseplocked Want to help make a difference in Eve?
 
This thread is older than 90 days and has been locked due to inactivity.


 
Pages: 1 [2] 3

Author Topic

Somatic Neuron
Posted - 2005.12.16 21:55:00 - [31]
 

I would be happy to focus testing on Manufacturing and Research as a BH. I have applied previously to ISD, so, if you would like additional help with focused testing, please contact me (ingame or out)

Sjoor
S.A.S
Pandemic Legion
Posted - 2005.12.22 07:16:00 - [32]
 

Originally by: leewink
I got a million spare, i'll buy you a server thats capable of doing the job !

don't blame downloads, anyone in reality can rent a server at worst and place the download on it, the gameplan was to sort lag due to "drones" and excessive on screen activity, and voila .......

just roll it back, at least it worked then.

and dont blame the "test phase" as in now on launch, its been on a test server for god knows how long.

I thought guildwars was lagged to bits !

sorry for the winge, but we've been waiting all day !


lmao.. wrong place to post i guess...

Anyway, have fun bughunting, i'll keep sending in my occasional buggies..

Ankanos
Caldari
Posted - 2005.12.29 21:25:00 - [33]
 



there wont be BR field in the petition system anytime soon will there? i'd probably
submit a ton more if there was..

-ank

BlackHawk177
West Point Military Acadamy
Posted - 2005.12.31 08:16:00 - [34]
 

Originally by: Ankanos


there wont be BR field in the petition system anytime soon will there? i'd probably
submit a ton more if there was..

-ank


What's wrong with the BR page they have now?

Tytis Kraiger
Caldari
Kouncel
Posted - 2006.01.12 01:42:00 - [35]
 

IM currently at test version 3799. The only patch available to update does not cover my version. Why is that?

Where do I go to get the other patches?

Commander Kahn'Alzaor
Gallente
Sliced Awesome
Posted - 2006.01.28 11:24:00 - [36]
 

its probly best to redownload the client (TQ edition) then patch it from there as the old patchs have been taken down.

Also I need to get in touch with a bug hunter to see what i can do with a few Log server dumps after memory leaking. they were to big to upload on the BR form.

Cheers.

CCP Valar

Posted - 2006.02.09 09:55:00 - [37]
 

Originally by: Ankanos


there wont be BR field in the petition system anytime soon will there? i'd probably
submit a ton more if there was..

-ank


The option to bug report from in-game was removed quite some time ago. People often confused bugreports with petitions(and still do, even if the top of the bugreporting page says that they don't go to the support team) and sent their support requests there. Also, we got hundreds of bugreports per day that had no info, no logs and no reproduction steps.

After we moved to the out-of-game only reporting system we get a much higher ratio of useful bugreports and that helps with sorting the good reports from the rest.

Mnengli Noiliffe
Posted - 2006.02.09 10:55:00 - [38]
 

Edited by: Mnengli Noiliffe on 09/02/2006 10:58:40
Maybe there should be at least some feedback, so that people would acknowledge their mistakes to make better BRs in the future, or to improve the bad ones .. Currently posting a BR is akin to talking with a wall.

To be more constructive.. For example - reply with the simple "known issue" or "unable to reproduce", stuff like that...

Malken
Celestial Apocalypse
Posted - 2006.02.17 11:35:00 - [39]
 

Originally by: Valar
Originally by: Kunming
Question: I got 2 forum warnings over the 2 years will this eliminate my chance to be a BH at all. I know its a no no for ISD, but what about bug hunting?



BH is a division of ISD


just about almost every experienced player who could be useful due to knowledge of the game got a few warnings here and there.
so i see it as your loss if you are that strict on the bug hunting part.

but if you want new players who have very little knowledge of the underlying game then i guess its good for you and lots more bugs for the eve community when the stuff hits TQ.

Zomzom
Gallente
PWNED Factor
Posted - 2006.02.20 14:48:00 - [40]
 

It seems to me this a genuine attempt to help the community by getting the community to help themselves. The mechanics of most processes can be improved and I can appreciate that people would like to see feedback after submitting a report. I am a Software Tester by profession and I would guess that any QA would be impractical without an issue database of some sort. Maybe a simple poll once a day of this db to a webpage would provide people with the comfort that their report had been received and assessed.

Maybe in the future I will join the bug hunter effort but its a bit of a busmans holiday just at the momentWink

Xanthia DiMakir
Posted - 2006.02.28 19:02:00 - [41]
 

Couple of random thoughts on the topic.

The comment about feedback to the players is vital. There is nothing worse than the suspicion that submitting a BR means it'll get looked at and then filed in the recycle bin.

Some bugs can't be listed in public (exploits), but having a list of bugs with some sort of status would do a lot.

Having this list also has a hidden benefit to the Dev team, if people can check in the list to see if their bug is already known and if so, they get to save some Dev time by not reporting a second time.

To the rest of us, there is one thing above all else that will make a bug report useful. This is now my own personal experience talking, after over 20 years in professional software development.

"Give as much information as possible in the steps to reproduce."

In my experience, 90% to 95% of the time spent on many bugs is just trying to reproduce the damn things.

So it doesn't matter how trivial it seems, explain the exact set of steps needed to do it, even to the point of "click this", "right click that", "select this option from the menu", etc.

Matthew
Caldari
BloodStar Technologies
Posted - 2006.04.09 00:45:00 - [42]
 

Originally by: Mnengli Noiliffe
Edited by: Mnengli Noiliffe on 09/02/2006 10:58:40
Maybe there should be at least some feedback, so that people would acknowledge their mistakes to make better BRs in the future, or to improve the bad ones .. Currently posting a BR is akin to talking with a wall.


To be honest, if someone has read the sticky explaining how to make a good BR, and are still submitting bad ones, the only feedback that would help is a BH following them round holding their hand while they put the BR together. Personally, I would rather their efforts be spent on the decent BR's.

Originally by: Malken
just about almost every experienced player who could be useful due to knowledge of the game got a few warnings here and there.
so i see it as your loss if you are that strict on the bug hunting part.


If they have a warning, it means they've broken the rules at some point in the past. If they can't even abide by the simple rules imposed on normal players, it doesn't exactly bode well for them following the much stricter rules that must accompany the powers of a BH. I can also well understand why the Devs wouldn't want to have to work with people who have warnings for being abusive, disruptive etc.

I would also question the assumption that most experienced players have got warnings. While it may be true for the vocal forum contingent, it's unlikely to be true for the large number of people who just quietly get on with it without feeling the need to trumpet their success.

Originally by: Zomzom
It seems to me this a genuine attempt to help the community by getting the community to help themselves. The mechanics of most processes can be improved and I can appreciate that people would like to see feedback after submitting a report. I am a Software Tester by profession and I would guess that any QA would be impractical without an issue database of some sort. Maybe a simple poll once a day of this db to a webpage would provide people with the comfort that their report had been received and assessed.


The problem with this is how you control the public page so that only stuff that should be publically accessible is. There's bound to be loads in there that isn't, from exploitable bugs to frank discussions between Devs etc. The only real way to convert that into something presentable is the current method of a "known issues" page compiled and filterd by a human. Which is time consuming.

Originally by: Xanthia DiMakir
To the rest of us, there is one thing above all else that will make a bug report useful. This is now my own personal experience talking, after over 20 years in professional software development.

"Give as much information as possible in the steps to reproduce."

In my experience, 90% to 95% of the time spent on many bugs is just trying to reproduce the damn things.

So it doesn't matter how trivial it seems, explain the exact set of steps needed to do it, even to the point of "click this", "right click that", "select this option from the menu", etc.


This is very true. I would suggest taking it one step further: Assume the person reading the BR knows nothing at all about Eve. The best reproduction descriptions are those where you don't need to know how to use the system at all, as long as you follow the instructions. So before you send the BR, ask yourself if you could have reproduced this bug if your very first tutorial agent mission had taken you through the steps you've given in your BR (assume you were given the skills/stuff necessary, obviously!).

Of course, the BH's are going to know more about the game than a 1-day noob, but it's always better to provide too much information than too little, and you can never be sure which bit of what you're doing is the bit that's actually causing the bug - there are lots of things in Eve where there's more than one way of doing it. If the bug only happens when you use one way, describing that way in detail is very relevant, even if it seems obvious.

Flying Spur
Posted - 2006.04.30 21:26:00 - [43]
 

Hey!

I registered at Coldfront, got the e-mail, activated(?) and tried to log in but got in response "Your login was blocked"????

jarson
Minmatar
The Guardians Of ManKind
Posted - 2006.05.04 16:56:00 - [44]
 

Edited by: jarson on 04/05/2006 16:57:10
lol when sisi is up your cant get me off it i spend more time on test server then i do on TQ its fun testin all the new stuff out and finding bugs left right and center

even tho you have to train to use them its still fun i wich i could just come of TQ and live on Sisi but then i have the problem about bein in a corp alliance and training skills

yeah i would love to help test bugs its what i do every time sisi is up anyway and have been since i played eve but i dont send BR's in maybe i should start to

have fun all and good luck to tho's of you who become BH's Laughing

Ajurna Jakar
Gallente
Jian Products Engineering Group
Atlas.
Posted - 2006.05.10 03:21:00 - [45]
 

Well i was just thinking that maybe there would be more clear testing of bugs if ppl could get access to br', like a igb page that lets you request a random br that you can then go test. this would then allow you to subit a responce to it either with a positive mark or a negative mark and would give ppl who dont know where to start looking for bugs a great place to start.

Nelix Trist
Caldari
Posted - 2006.05.10 08:50:00 - [46]
 

Ill do it. Check out my ISD app.Twisted Evil

I spend most of my time on Sisi (90% of EVE playing time) testing random ship requirments and so on.

If you want to have a keen working guy onboard give me a yell.
Cool

D'Nar
Caldari
The Dead Parrot Shoppe Inc.
Brutally Clever Empire
Posted - 2006.05.12 07:10:00 - [47]
 

Originally by: Mephysto
(stuff clipped) and the conversation in the #eve-chaos channel on the Coldfront IRC server. (more stuff clipped)


Yeah. I tried that. Was made to feel decidedly unwelcome. Any other options?

BlackHawk177
West Point Military Acadamy
Posted - 2006.05.12 09:16:00 - [48]
 

Stay in there anyways and keep asking or answering questions. It's the only way you'll get noticed is if you stick around and attempt to become noticed.

Bob Smackalof
Caldari
Woopatang
The Spire Collective
Posted - 2006.05.26 08:10:00 - [49]
 

Edited by: Bob Smackalof on 26/05/2006 08:10:20
Originally by: Mnengli Noiliffe
Edited by: Mnengli Noiliffe on 09/02/2006 10:58:40
Maybe there should be at least some feedback, so that people would acknowledge their mistakes to make better BRs in the future, or to improve the bad ones .. Currently posting a BR is akin to talking with a wall.

To be more constructive.. For example - reply with the simple "known issue" or "unable to reproduce", stuff like that...


No tbh. Same as the patch notes for SiSi really, if someone has to sit there doing replies to BR's everyday it would get very annoying for them, and a copy and paste scheme would probably appear, "Thank you for your bug report, xxxxxxx. We will look into this issue."

Matthew
Caldari
BloodStar Technologies
Posted - 2006.05.30 11:30:00 - [50]
 

Originally by: D'Nar
Originally by: Mephysto
(stuff clipped) and the conversation in the #eve-chaos channel on the Coldfront IRC server. (more stuff clipped)


Yeah. I tried that. Was made to feel decidedly unwelcome. Any other options?


Mmm, the only time I've seen that channel be particularly hostile is when people start rabbiting on about stuff that isn't relevant to testing eve on sisi. It's very much a businesslike channel, rather than one for socialising. While this may not make it feel hugely welcoming, it has to be that way if the Devs and BH's are going to read it and contribute. If they had to wade through pages of irrelevant chit-chat then they simply wouldn't bother with the channel at all.

Victor Morson
Posted - 2006.06.10 19:22:00 - [51]
 

I do testing professionally. And I'll tell you right now: Most bugs that are not crippling get ignored, or placed on the back burner. There's only so much the devs can do, and pressing issues must be first. Sometimes I don't agree with the choices made, but it's the nature of the beast.

Plus, I also know that there's a -lot- of garbage bugs that go into the DB, and that's with -paid- testers; I am quite sure that volunteers - esp. not having access to see what was bugged - flood them with so many issues they can't look through them all, and many are duplicates as the BugHunters can't see if it's already a submitted issue.

Anyway, I'd probably be happy to join the Bug Hunters but after doing it all day, I really can't even think about it. heh.

Hiro Yuki
Minmatar
Re-Awakened Technologies Inc
Posted - 2006.07.01 17:59:00 - [52]
 

It seems like there needs to be a better system for bug reporting, chasing, acting upon.

Bugs are, of course, one of the most important part of a products lifecycle. If not handled properly they can spiral out of control.

Having worked as a games tester, and having done a lot of bug testing and development auditing, I'd be interested to know what kind of system there is in place. If it needs working on, or rebuilding, I'd also be interested in helping out on that.

I don't really think getting more bug hunters / testers can work until the system works properly.

It certainly doesn't help that the website doesn't even work properly!

Horza Otho
Oberon Incorporated
Morsus Mihi
Posted - 2006.07.15 03:13:00 - [53]
 

i got a bug u guys can hunt, why aint SiSi workin?

Varaxian
Amarr
Corp 1 Allstars
Initiative Mercenaries
Posted - 2006.08.02 09:45:00 - [54]
 

FYI, I have putp an app in for bughunters twice in the past month...was hoping for a response guys even if its a "not right now" kinda thing?

Just let me know you got it, thanks.

fuze
Gallente
Quam Singulari
Posted - 2006.08.14 08:46:00 - [55]
 

Just introduce a best bug found this month feature where people can get something from it. Eg. something in the 100M isk range or a 30 day GTC.

I agree with the many people in this post that submitting bugs isn't worth the trouble when you don't get feedback. And with this Eve misses out of tons of bugreports.

Blind AznDude
Posted - 2006.08.28 04:56:00 - [56]
 

Class C
Type: Gameplay
Frequency: 100%

In Synchelle I - Station, with any ship, when the user's ship undocks, selects any Stargate, activates Warp Drive, the user's ship appears stuck, and fails to Warp. At this point, the user must activates Stop ship and manuvuer ship to exit the Station's structure.

Note: This bug also appears on any other station that undocks player's ship on the buttom of the Station.

Miss Overlord
Gallente
Doomheim
Posted - 2006.08.28 14:01:00 - [57]
 

so kali

dicemen4
Caldari Provisions
Posted - 2006.08.28 15:30:00 - [58]
 

well lately i have been testing on sisi and have goten alot of drone/cargo bugs lately when i get back on ill send a bugreport and btw will screenies help at all?
Ill link the screenies with the bugreport
Very Happy

ISD BH Virrago


ISD BH
Posted - 2006.08.30 03:21:00 - [59]
 

Originally by: dicemen4
well lately i have been testing on sisi and have goten alot of drone/cargo bugs lately when i get back on ill send a bugreport and btw will screenies help at all?
Ill link the screenies with the bugreport
Very Happy


Yes , screenshots help Razz

Powdder
Double-Down
Demolition Notice
Posted - 2006.10.09 01:20:00 - [60]
 

Originally by: Mephysto
The BugHunters are looking for a few good people to help with the testing of the new features for the next major expansion, as well as checking the bugreports submitted by the community.

Your commitment: we ask that you spend a few hours each week testing.

I hear you ask "Why should I give up my valuable Eve time?". Well, as a BugHunter, you will get to see all the new features before they arrive on TQ, and to play with those parts of the game you may not have available to you (How many of you have flown a Dreadnought, and activated a Jump Drive?). You may be able to question some of the devs directly about how the mechanics of Eve are supposed to work, and a few other fringe benefits too. (Please note, we get to play with the new ships, but another team deals with the actual balancing of these ships.)

How do you sign up? Well, this is the tricky bit. Rather than sort through thousands of applictions from the community, we want you to prove your value to us. We will be closely monitoring both the list of submitted bug reports, and the conversation in the #eve-chaos channel on the Coldfront IRC server. Those of you providing good bugreports, and being helpful and enthusiastic in IRC are likely to get invites to the BugHunters team.

So, do you enjoy whining on the forums about the bugs in the latest patch, or do you want to help stop them from being released?


Im interested, very very tired of the bugs. would this be working with test only, or would it be on the inhouse only dev server??


Pages: 1 [2] 3

This thread is older than 90 days and has been locked due to inactivity.


 


The new forums are live

Please adjust your bookmarks to https://forums.eveonline.com

These forums are archived and read-only