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blankseplocked CCP - Your time is up - Labs destructing AGAIN
 
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Sabahl
Minmatar
The Executives
Executive Outcomes
Posted - 2003.07.07 13:34:00 - [1]
 

The problem iof labs timign out even if used is happening AGAIN! We just lost the second series of copy time on a Tempest BP due to a slot automatically cancelling.

Welcome to meltdown. Ths board will self destruct in 13 seconds....

BigK
Gallente
Posted - 2003.07.07 13:40:00 - [2]
 

So now you lose it if you don't use it, or if you use it continuously. Gimmie a break, I lost 3 days copying 2 prints today, but some people have it worse then me, if they weren't around to get those lab slots when they opened up .... I hope you can fix this soon, right now ship bp's that take longer then 3 days to copy/research and pretty much good for the orig and that's it...

Shintai
Gallente
Arx Io Orbital Factories
Arx Io
Posted - 2003.07.07 13:47:00 - [3]
 

2+4days lost before and now another 3 days.

THANKS CCP

And 2 petitions in queue for 4 and 1 day(s). And Still borked slots

Edited by: Shintai on 07/07/2003 13:47:32

CCP Pann

Posted - 2003.07.07 13:47:00 - [4]
 

It would probably be best if you filed a petition about this. Unfortunately, from what little you've written here, we cannot figure out what the problem is.

When you send the petition, please be sure you include information about: the location where this occurred, when you rented the slot, if you have received/paid bills for the slot and the name of the character who rented the slot. Was this a slot that was available after the patch or a "replacement slot"?

Shintai
Gallente
Arx Io Orbital Factories
Arx Io
Posted - 2003.07.07 13:53:00 - [5]
 

Well Pann..since I have petition in queue for over half a week for this issue, I somehow doubt it will be fixed anytime soon.

In CY-ZLP, Ishukone Factory Planet IX, Moon 1

Lab slots 17-32 is still broken and owned by the stations corp. No slots given back at any time. We had 2 research projects lost at that time 2 days and 4 days advanced.

We rerented the slots while waiting. Only because other slots got free at the time. Started the researchs again, one is finished. The other Thorax BP copy was 3day advanced AGAIn and now LOST again.

What do you expect from people? We wait 4 days on no reply from petitions, We see on Dev Bolg that petition isnīt the right way, tho hellmar said it. We got broken slots at station, research keeps getting cancelled after 3days. We talk about 7days in a row lost now for many.

Is that an acceptable level of customer support?

EDIT: And the 3 other Corporations in our alliance got same issue.

Edited by: Shintai on 07/07/2003 13:54:18

j0rt
Minmatar
Heaven's Children
THE EVE RAW RANGERS ALLIANCE
Posted - 2003.07.07 13:57:00 - [6]
 

I love that, you send a petition in detailing your problems and what you would like done about it. Four days later you get a message from a GM saying; what is you problem give me details....

Sabahl
Minmatar
The Executives
Executive Outcomes
Posted - 2003.07.07 13:59:00 - [7]
 

Pann, the petitions are already sent and were written prior to this thread starting.

030703 - 000348 - Tempest BP Ejection
030707 - 000200 - Tempest update
030707 - 000211 - New copy destroyed.

You're about to get flooded with petitions about this anyway. Have fun.

Location is unimportant as it's a GLOBAL problem. ALL slots are being cancelled whether they have been used, were in use or whatever. Your untested code is wrecking the game.

Edited by: Sabahl on 07/07/2003 14:00:38

Sparta
Hawk-Eye
Posted - 2003.07.07 14:02:00 - [8]
 

Well Mate I have the same issue. Since I am a production/ research guy this patch problem has me screaming mad. I honestly am not the type to whine but BOTH losing ALL my research slots AND having my oprsey bp copy stop and ejected too is just too much for this old guy to take.

In addition I have looked three days for new research slots. But the more I think of it the more irrated I get; just thinking I have to risk moving dozens of bp when I find a open slot because of a game glitch..................@#$%@

j0rt
Minmatar
Heaven's Children
THE EVE RAW RANGERS ALLIANCE
Posted - 2003.07.07 14:03:00 - [9]
 

"Your untested code is wrecking the game".

WRECKED ;)

CCP Hellmar

Posted - 2003.07.07 14:20:00 - [10]
 

Sabahl could you tell me were the slot in question was, how you came by it (was it a slot you got out of the new pool that was created on Friday or was it a slot you rented before and kept through the backlog billing).

If you got it before Friday do you remember when you started the rent and when you installed the blueprint. Although the problem could be GLOBAL these information would help me with tracing down what is causing it in your case.

Illuzion
Posted - 2003.07.07 15:02:00 - [11]
 

I got no slots from the ones I lost. Was this supposed to happen Friday? Could you guys maybe actually start letting people know what the heck is going on so we can play the game effectively.

Illuzion

Setec
Caldari
The Graduates
Posted - 2003.07.07 15:20:00 - [12]
 

I lost about 4 days copy time on a Moa blueprint today too. :(

I think it may be my fault for not actually manually paying the bill, althought he message I got said that I had not been using the slot, which is obviously not the case.

It would really help to have an option for bills to be automatically deducted from our accounts, and then have that set to default. Most people would probably rather see that than have to click to pay them all every time.

Tora
Minmatar
Golden Triad
Posted - 2003.07.07 15:21:00 - [13]
 

Well i Lost a slot that I rented, and this is all the info I can gather for you.

"2003.07.06 Factory slot rental fee -36800 ISK

Facotry Slot rental fee between TORA and Ammatar Fleet" my journal


"2003.07.07 13:01:00
Your lease on a factory slot 155 at Sasta VI - Moon 3 - Ammatar Fleet Assembly Plant has expired. As you have not used the slot the extension you have requested has been declined."

My Notice.


Thats all i can tell you GUYs, other then I hope this helps. I have not sent this in as a pettion yet.


I havve used it to build a few drons, about 10 a day. I have also rented another slot today to make up for the one I lost.

Edited by: Tora on 07/07/2003 15:26:16

killzone
Caldari
Posted - 2003.07.07 15:21:00 - [14]
 

The problem is pretty obvious. They release slots if they are unused for 3 days, however copies or research that take more than 3 days, never toggle the used flag since it gets done AFTER the copy or research. Thus you can never keep a slot long enough to do battleships. If your timing is right you could copy something that is really quick to toggle the flag and then set up the battleship print. It will still probably get released on the 2nd renewal though.

Athren Soulsteal
Gallente
Intergalaxy Salvage And Repair
Posted - 2003.07.07 15:25:00 - [15]
 

Hellmar

The problem is global. I have also lost 2 of my 3 lab slots even though they were being used.

What concerns me is not that the slots are freed, I can always re-rent them. The problem is that I am paying for them. I pay for 3 days rent and only getting 1 day before my bps are ejected without a refund.

Because the Corp Tax is not yet working I have to persoanlly add 1mil of personal Isk into the corp wallet just to pay for the rents, every time I need to run a BP.

If your going to kick us out at least refund the rents.

MindBender
Lyonesse.
Posted - 2003.07.07 15:34:00 - [16]
 

Our corp lost slots in 3 seperate sectors. Inaya, Poinion and Osmon. All of the slots had been used numerous times since the last rent period. Some of the slots were slots that became unrented due to the initial unrenting of slots and others were from the new pool of factories. Also our corp has not been given our lab slots back in inaya that we lost after the initial fiasco.


Sabahl
Minmatar
The Executives
Executive Outcomes
Posted - 2003.07.07 15:42:00 - [17]
 

Hellmar - All the info was added into Petition 030707 - 000219. The latest slot was originally owned by ourselves (Terradyne Syndicate). When our Tempest Battleship BP was originally ejected from my own privately owned slot in the Tamo 5-5 Lai Dai Corporation Factory due to the bug, approx 2 hours after the patch I unrented another of our corp-owned slots, rerented it under my own name and immediately started researching the Tempest again.

Effectively this would have therefore been one of the slots whiwh was NOT hit by the system the first time around. The rental period started approx 40 minutes before all the rest of our slots were erased from the Tamo facility. However, the rental period started AFTER the new code went in.

Any more specific information would probably be better transmitted in realtime conversation. I will be online in IRC as [TDS]Sabahl if you wish to talk with me.

Sabahl

Edited by: Sabahl on 07/07/2003 15:43:45

Gurenus
RUS
Posted - 2003.07.07 15:42:00 - [18]
 

Our corp.lost 9 days in copy of Armagedon BP. As I know our CEO already wrote petition but yet to receive answer on it. In addition many of my corp. mates aren't very happy with this situation, some of them are planing to LEAVE this game. CCP you have to do something and do it as quick as possible. You want the situation with leaving m0o repited again? But this time insted of m0o it will be RUS Corp and we were in this game since the begining.

Dekaru
Gallente
Avenger Star
Posted - 2003.07.07 15:45:00 - [19]
 

Ya, happened to my corp as well, our BP copying processes have been ejected and slots canceled for the SECOND time! both times the BPs were less than 2 days from completion, so we would have 2 extra copies of each BP(Cruiser BPs) by now *cry*, even with bills paid and they were obviously being used. That was in Osmeden IX - Moon 8 X-Sense chemical refinery.

Sabahl
Minmatar
The Executives
Executive Outcomes
Posted - 2003.07.07 15:46:00 - [20]
 

Additional - Just to make it crystal clear, today the slot was unrented and the BP returned to hangar. The BP itself has NOT been lost. Just the copy time on it (now in excess of 10 days).

Maule
Amarr
Destructive Influence
Northern Coalition.
Posted - 2003.07.07 15:46:00 - [21]
 

I lost 4 days research on 5 Cruiser BPīs today.. and lost about 10 research slots.. all the research slots have been used atleast one time every day. But today I lost A Blackbird Bp trying to get it to start a copy again becurse I lost the research last time.. well.. I set it to research.. nothing it researched and the BP is gone for good.. cant find it anywhere.. i asked on IRC and got a reply back from someone that pasted something a GM or what ever said.. He said that it was not sure that we would get our BP back.. that I think is quite lame, its a bug or bad coding. we should be sure to get our BPīs back when we loose it in a research slot.. all this happened in System Waskisen I - Moon 2 - Kaalakiota Corp Factory.

Khemikal
Aliastra
Posted - 2003.07.07 15:58:00 - [22]
 

The night before the patch occurred, I started a job in one of my corporations research labs to do 3 mineral efficiency runs at Duvolle Labs located in Oerse. I logged in 10 hours after the patch was done to find the BP in the corporate hangar and the slot now rented by another person. In addition, ALL of the other 7 slots (we had 8 total at Duvolle) were no longer ours.

The fact that the slots would be doubled and we'd be given back slots...ok...but Im assuming the backlog is so fierce, I am (trying to be) patient.... =/

spelling

Edited by: Khemikal on 07/07/2003 15:59:54

Torval Sontu
Amarr
Viziam
Posted - 2003.07.07 16:00:00 - [23]
 

If RUS Corp left it would be a sad day indeed. RUS Corp was always in eve =\.

Dark Times

Jinu
InterSun Freelance
Posted - 2003.07.07 16:45:00 - [24]
 

I lost a few slots this morning. 5 research and 3 factory. These were in the process of being reallocated to corp members so we hadn't actually utilized any when the lease "ran out".

2003.07.03 17:08:00
This is an automatic message. A bill of 1000, due 2003.07.06 owed by you to Archangels was issued 2003.07.03. This bill is for extending the lease on your factory at K-MGJ7 IV - Moon 11 - Archangels Testing Facilities.

All my slots were rented within minutes of each other and each has a subsequent message/bill requesting the funds to extend the lease. I immediately paid all of these (do it now or I'll forget about it later) and merrily went on my way thinking I was aiding my corp by grabbing these up for future endevours. Today I recieved the following automail.

2003.07.07 13:35:00
Your lease on a factory slot 150 at K-MGJ7 IV - Moon 11 - Archangels Testing Facilities has expired. As you have not used the slot the extension you have requested has been declined.

Hope that's detailed enough for CCP. Dates, time, location and situation. ;)

Gwyneth Museveni
Caldari
Posted - 2003.07.07 16:50:00 - [25]
 

Just tell us if this is an intentional feature to solve the BP copy proliferation problem. =)

Mr nStuff
Gallente
Posted - 2003.07.07 16:59:00 - [26]
 

Yup, same thing.. Went to bed with one lab slot and one factory slot.. both had been used several times since the last patch. Woke up this morning and both were declined.

Oosel
The Riot Formation
KRYSIS.
Posted - 2003.07.07 17:03:00 - [27]
 

as im at work i cant check but i hope ive not lost another 3 days of maller bp copying or the corp will not be happy bunnys

Arondos
Minmatar
Old Timers Guild
Posted - 2003.07.07 17:11:00 - [28]
 

I've put in 8 petitions so far. And the response I have gotten on ONE was.

"The ongoing slot problems - users not having been returned their slots, and the other available ones being reserved by NPC entities - have been forwarded to CCP, who're now slaving away working on a solution. We GMs don't have any workarounds at the moment and can only ask for your patience while this is being fixed. We sincerely apologise for the inconvenience this is causing and assure you that the problem will be solved as soon as possible. Please keep an eye out for any server news, announcements or new entires on the devblog (accessible from myeve.eve-online.com) on the subject: We'll try our best to keep you posted when the situation changes."


So bottom line when do I get the slots YOUR bug released back?

darkk
Gallente
Nowt
Posted - 2003.07.07 17:31:00 - [29]
 

ive lost 5 days copy time today too. ive rented the lab slot 2 weeks ago ...

Shintai
Gallente
Arx Io Orbital Factories
Arx Io
Posted - 2003.07.07 17:40:00 - [30]
 

Slots released now at the stations where they wasnīt. But research still lost.

Since petitions doesnīt seem to have ANY effect. How do we get lost research back?
I mean...petitions are now 4 and 2 days old. Will it be sometime next week that I will get a standard reply about it? Without logs we could all just be pulling a leg to get free time. Since the GMs no tools have to check it.

I bet 100mil ISK that we will get a standard reply, saying no can help you because we canīt check it.


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