open All Channels
seplocked EVE General Discussion
blankseplocked Characters are gone!
 
This thread is older than 90 days and has been locked due to inactivity.


 
Pages: [1] 2

Author Topic

Toxic Viper
Posted - 2005.04.14 16:38:00 - [1]
 

Edited by: Toxic Viper on 14/04/2005 16:50:32
Okay am trying a trial account. I made 2 chars. When I log on the screen shows all 3 empty char spots. It wont even let me create a third character. Nothing. cant log on. Nada.

So whats up with this bug?

Lianhaun
Evolution
Band of Brothers
Posted - 2005.04.14 16:40:00 - [2]
 

A few days ago there was a ptch since then alot of people dont seem to have characters. Reloading and waiting a while could fix it.

Jon Hawkes
The Littlest Hobos
Ushra'Khan
Posted - 2005.04.14 16:45:00 - [3]
 

I had the exact same issue on my account (non trial) when the new patch was implemented. Leaving it alone for a few hours did fix this. However, it may be worth reinstalling the Eve client if you have no joy.

Chaos Flux
Posted - 2005.04.14 16:50:00 - [4]
 

Edited by: Chaos Flux on 14/04/2005 16:54:06
This is a major bug. Is there any official word on a work around or how to fix it?

I seriously do not want to have to re-download the client as it took me half a day to do it before due to disconnects of the download and having to start over.

I created this account yesterday after the patch

ThorsHmr
Gallente
Viscosity
Posted - 2005.04.14 16:56:00 - [5]
 

Here's a tip.....don't delete the client after you download it!

If you have limited space on your HD, then put it off on cd or something.....could've saved yourself 4 hours download time by doing that simple task.

Hulemand
Coreli Corporation
Naraka.
Posted - 2005.04.14 17:20:00 - [6]
 

well, I logged on a had 0 skills and 0 skillpoints, relogged and it was fixed, but I miss my 4 +3 and single +1 implants now!!!Mad

Juniper
Posted - 2005.04.14 17:23:00 - [7]
 

Originally by: Hulemand
well, I logged on a had 0 skills and 0 skillpoints, relogged and it was fixed, but I miss my 4 +3 and single +1 implants now!!!Mad


AFAIK, these are display bugs. You don't actually lose any of the benefit of the implants.

Chaos Flux
Posted - 2005.04.14 18:54:00 - [8]
 

Edited by: Chaos Flux on 14/04/2005 18:56:11
Edited by: Chaos Flux on 14/04/2005 18:55:08
Okay WTF,

I just spent the last 2.5 hours deleting and re-installing this game. I log in and this time I see my chars. I select one and the game locks up on retrieving it. Reboot the game and now back to no chars again. This is just stupid.

This game is trying to attract new customers by giving a free 14 day trial, but if crap like this is happening over a year after release (2 years?) it makes me question the competence of the developers. I just quit WoW because of the major problems there. I want a game that I can just enjoy and that is stable not some frustrating piece of....

Bawlduke
Immortalis Silens
Posted - 2005.04.14 19:12:00 - [9]
 

I find that most 'users' are the problem, not the game.

I say this from 20+ years of supporting 'users'. Most are real fast to blame the tool instead of looking at the directions, where it shows them how to use it.

Download the full game image.
Download the patch.

delete the old directory, install the image or from cd so it is a clean install, (install patch if you used a cd). record image and patch to a cdr, dvdr incase it is needed again (duh, it will be).

If people are running out of disk space in todays world of 200+gig hdd's, and the ability to burn cdr's and dvdr's, I can only assume the USER is not running the system by standard guidelines and will be peaved when all their data goes POOF and there is no backup...they will blame anyone but that person in the mirror...

Do I think the game has flaws and buggs, YES. Will I whine and toss a tantrum then quit, NO! I adapt, work around the bug or flaw, and have loads of fun...you could too if it wasn't for the time spent whining...Rolling Eyes

Filiberto
Amarr
The Drekla Consortium
Posted - 2005.04.14 19:15:00 - [10]
 

Originally by: Chaos Flux
Edited by: Chaos Flux on 14/04/2005 18:56:11
Edited by: Chaos Flux on 14/04/2005 18:55:08
Okay WTF,

I just spent the last 2.5 hours deleting and re-installing this game. I log in and this time I see my chars. I select one and the game locks up on retrieving it. Reboot the game and now back to no chars again. This is just stupid.

This game is trying to attract new customers by giving a free 14 day trial, but if crap like this is happening over a year after release (2 years?) it makes me question the competence of the developers. I just quit WoW because of the major problems there. I want a game that I can just enjoy and that is stable not some frustrating piece of....


2 words, PATCH DAY

it was just around the corner. dunno if you allready registerd then but this is how it goes pretty much every patch.

bignuttz
Posted - 2005.04.14 19:19:00 - [11]
 

The typical thing to do, is to check the cache directory and delete the majority of those files. That usually fixes most issues in eve.

And why would you have to reinstall the client unless you installed the test server patch? Theres really no reason why you'd need to do anything like that.

Syrec
Posted - 2005.04.14 19:23:00 - [12]
 

Originally by: Bawlduke
I find that most 'users' are the problem, not the game.

I say this from 20+ years of supporting 'users'. Most are real fast to blame the tool instead of looking at the directions, where it shows them how to use it.


That is a pretty pig-headed thing to say, considering this is a verified bug, and so is the implant bug. I hope I never, ever, have to use a 'support' person like you. I'm surprised that after 20 years you weren't fired.

Agenor Deteis
Asgard Schiffswerften
Dusk and Dawn
Posted - 2005.04.14 19:31:00 - [13]
 

jub,clear your cache, solves 90% of all client bugs.
and Syrec, why do you think CCP made this?Rolling Eyes

BlackPlague
Dark Light Inc
Caretakers
Posted - 2005.04.14 19:34:00 - [14]
 

Originally by: Bawlduke
I find that most 'users' are the problem, not the game.

I say this from 20+ years of supporting 'users'. Most are real fast to blame the tool instead of looking at the directions, where it shows them how to use it.


Dude! Youre getting a Dell! Rolling Eyes


Sleazy Cabbie
Posted - 2005.04.14 20:28:00 - [15]
 

Edited by: Sleazy Cabbie on 14/04/2005 20:30:01
I say this from 20+ years of supporting 'users'. Most are real fast to blame the tool instead of looking at the directions, where it shows them how to use it.
======

You're fired.

Know-it-all computer nerds are dime a dozen. You know the type, the socially inept loudmouthed garlic-chicken eating fat tubs you see in every IT department that talk down to the users and make them feel stupid.

Its those guys that get all the lousy assignments in "backoffice support" or "after hours operations" because they're such an embarassment to the profession that you don't want any actual PEOPLE to see them.

It's the true professionals with real business skills and good bedside manner that can pretty much write their own paycheck, and command fees into the hundreds of dollars per hour, not Cousin Vinny with the ketchup stain, yellow teeth screaming and hollering at the user "Why didn't you burn a copy to DVD! ITS ALL YOUR FAULT!"

It's not their fault. People are paying for a service, they're not expected to be computer experts, thats why people in computer support are employed in the first place.

So it's the cache? Then why isn't the patch program clearing the cache before patching. DUH.

JETSON! YOU'RE FIRED!YARRRR!!

Wanoah
Minmatar
Msana Foundation
Posted - 2005.04.14 21:10:00 - [16]
 

Originally by: Sleazy Cabbie
Edited by: Sleazy Cabbie on 14/04/2005 20:30:01
I say this from 20+ years of supporting 'users'. Most are real fast to blame the tool instead of looking at the directions, where it shows them how to use it.
======

You're fired.

Know-it-all computer nerds are dime a dozen. You know the type, the socially inept loudmouthed garlic-chicken eating fat tubs you see in every IT department that talk down to the users and make them feel stupid.

Its those guys that get all the lousy assignments in "backoffice support" or "after hours operations" because they're such an embarassment to the profession that you don't want any actual PEOPLE to see them.

It's the true professionals with real business skills and good bedside manner that can pretty much write their own paycheck, and command fees into the hundreds of dollars per hour, not Cousin Vinny with the ketchup stain, yellow teeth screaming and hollering at the user "Why didn't you burn a copy to DVD! ITS ALL YOUR FAULT!"

It's not their fault. People are paying for a service, they're not expected to be computer experts, thats why people in computer support are employed in the first place.

So it's the cache? Then why isn't the patch program clearing the cache before patching. DUH.

JETSON! YOU'RE FIRED!YARRRR!!


You buy a car. It's nice and new and shiny. It goes pretty fast too. You've never driven one before, but lots of people drive them around all the time, so it can't be too hard, right? Besides, they have lots of new safety features these days and things to make driving them easier. No problem.

You jump in your new, shiny, fast car. You can't work out how to change gear, but you can still go pretty fast in first. Oh no! There's a bend! A tree! A small child! Car, child, tree, and you are all broken now.

Who's fault is it that it's broken though? The car manufacturer for not making a car that can't be crashed? Or is it your fault for not learning to drive, not reading the manual, and not having a clue?

Work in any kind of support role, in any kind of retail sector, or anything else where you have to deal with the general public and within a few days you will realise several things:

Lots of people are so stupid that you have to wonder how they manage to devote enough brain capacity to breathing.

Nothing's ever their fault. It's *your* fault that they screwed up.

They will lie to cover their tracks. "It just happened. It wasn't me. I didn't do anything. Why haven't you fixed it yet?"

No one has ever read the manual. The 0.01% that might conceivably tried to read the manual didn't understand it.




Quote:
It's the true professionals with real business skills and good bedside manner that can pretty much write their own paycheck, and command fees into the hundreds of dollars per hour


Nope. They are the people that can talk a good game and know all the latest buzzwords to make you think that they know something. They get pushed into management positions where they can do less damage, and happily play with spreadsheets all day.



Quote:
It's not their fault.


Yes it is.

Bawlduke
Immortalis Silens
Posted - 2005.04.15 00:15:00 - [17]
 

Originally by: Syrec
Originally by: Bawlduke
I find that most 'users' are the problem, not the game.

I say this from 20+ years of supporting 'users'. Most are real fast to blame the tool instead of looking at the directions, where it shows them how to use it.


That is a pretty pig-headed thing to say, considering this is a verified bug, and so is the implant bug. I hope I never, ever, have to use a 'support' person like you. I'm surprised that after 20 years you weren't fired.


hah, I run my own corp in RL (outsourced IT administration/engineering). I don't put up with consumer support. I do enterprise support. Users agree to how and when to use the systems. They violate that agreement, they get wrote up. Wrote up enough, and they get a pink slip...

Am I the dreaded BOFHTwisted Evil, YES, But I make 6 figures a year not putting up with users blaming the gear or setup when they are the cause (via ignorance or abuse).

...now as to if you will ever talk to me for support...doubt it unless you run a corp that needs the IT outsourced, and even then you will sign a user agreement.


Bawlduke
Immortalis Silens
Posted - 2005.04.15 00:22:00 - [18]
 

Originally by: Sleazy Cabbie
Edited by: Sleazy Cabbie on 14/04/2005 20:30:01
I say this from 20+ years of supporting 'users'. Most are real fast to blame the tool instead of looking at the directions, where it shows them how to use it.
======

You're fired.

Know-it-all computer nerds are dime a dozen. You know the type, the socially inept loudmouthed garlic-chicken eating fat tubs you see in every IT department that talk down to the users and make them feel stupid.

Its those guys that get all the lousy assignments in "backoffice support" or "after hours operations" because they're such an embarassment to the profession that you don't want any actual PEOPLE to see them.

It's the true professionals with real business skills and good bedside manner that can pretty much write their own paycheck, and command fees into the hundreds of dollars per hour, not Cousin Vinny with the ketchup stain, yellow teeth screaming and hollering at the user "Why didn't you burn a copy to DVD! ITS ALL YOUR FAULT!"

It's not their fault. People are paying for a service, they're not expected to be computer experts, thats why people in computer support are employed in the first place.

So it's the cache? Then why isn't the patch program clearing the cache before patching. DUH.

JETSON! YOU'RE FIRED!YARRRR!!


me fired...hah...

I assign the type that sucks up to clients and don't have any real skills to the sales...those "nerds" you discribed had a poor boss. Handle the job, be polite. Not too tough huh...

Now why would I be an a--hat about IT support here, because I am not paid by CCP or YOU. Send me my standard fee of $xxxx.xx for 40 hours of support a month and you too can have my teams be nice too you (1 year contracts only)ugh

Sleazy Cabbie
Posted - 2005.04.15 00:44:00 - [19]
 

You jump in your new, shiny, fast car. You can't work out how to change gear, but you can still go pretty fast in first. Oh no! There's a bend! A tree! A small child! Car, child, tree, and you are all broken now.
====

Oh yeah that's brilliant, we're all driving the program now are we?

The program is a set of instructions that tells the hardware what to do. When the program fails, having to use workarounds isn't analogous to "driving" its analogous to getting under the hood where you may or may not know what you're doing.

But getting under the hood is what the users are paying YOU for. Nobody's driving the program, it runs itself, thats the whole meaning behind "program."

Yes people with social skills get "pushed" into Management, where they get to make all the decisions, control whether you get a bonus, and be able to drive out of the city by 3pm to beat the rush. It's a horrible fate, being home for dinner every night instead of being assigned to do the graveyard shift tape backup.

Don't think of them as "soft skills." Think of it as "social engineering." You are pushing biological buttons to get beneficial results. It's just like working on a server, but requires that you brush your teeth.Shocked

Chaos Flux
Posted - 2005.04.15 04:01:00 - [20]
 

Edited by: Chaos Flux on 15/04/2005 04:08:49
Edited by: Chaos Flux on 15/04/2005 04:01:54
Originally by: Bawlduke
I find that most 'users' are the problem, not the game.

I say this from 20+ years of supporting 'users'. Most are real fast to blame the tool instead of looking at the directions, where it shows them how to use it.

Download the full game image.
Download the patch.

delete the old directory, install the image or from cd so it is a clean install, (install patch if you used a cd). record image and patch to a cdr, dvdr incase it is needed again (duh, it will be).
------------------------------------------------------------

You sir are a jackass.

Are people supposed to go thru all this crap every time there is a patch due to bugs caused by shoddy programming? I think not. A player should be able to boot up his computer, log on and play. Not do 10 different technical things to get the game to work and spend what has amounted to almost 2 days now.

I'm not stupid. I did try all these things suggested. Deleted cache, deleted the game even and re-installed everything. Guess what? My chars are still not showing up.

This is a trial account. I do not have the original CD. I DLed it all from the website. I have not burned a CD with the game files yet because I haven't been able to get it to work correctly. (I have made a backup on my hard drive).


jamesw
Omniscient Order
Cruel Intentions
Posted - 2005.04.15 04:53:00 - [21]
 

to me, this sounds like a toss up between a PEBCAK or an ID-ten-T error.

nahtoh
Caldari
Brotherhood of The Saltire
EVE Animal Control
Posted - 2005.04.15 05:10:00 - [22]
 

Originally by: Sleazy Cabbie



The program is a set of instructions that tells the hardware what to do. When the program fails, having to use workarounds isn't analogous to "driving" its analogous to getting under the hood where you may or may not know what you're doing.

But getting under the hood is what the users are paying YOU for. Nobody's driving the program, it runs itself, thats the whole meaning behind "program."

Yes people with social skills get "pushed" into Management, where they get to make all the decisions, control whether you get a bonus, and be able to drive out of the city by 3pm to beat the rush. It's a horrible fate, being home for dinner every night instead of being assigned to do the graveyard shift tape backup.

Don't think of them as "soft skills." Think of it as "social engineering." You are pushing biological buttons to get beneficial results. It's just like working on a server, but requires that you brush your teeth.Shocked


If ony that was true, I also do support and have very little patiance for dumbass lusers (which is different from just not knowing something).

All I ask is the ablity to listen and follow simple instrutions like "right click" "read the error messsage on screen" "restart the computer" "unplug the cable"...

Or for instance the high number of people that can't tell the differnce between a 2k logon screen and the logon screen for the app they use AFTER A YEAR OF WORKING IN THE SAME JOB...

Man how some of these people can walk down the street with out wondering why walking infront of cars is bad idea astounds me on a daily basis...Shocked

Chaos Flux
Posted - 2005.04.15 05:38:00 - [23]
 


Well I am not a dumbass user, thank you. I do have intelligence. I would be happy to follow instructions on what to do. I think though that this is a problem with the game character database. Not on my side. Seeing as how I have tried everything and even deleted and re-DLed the game and all the patches.

When I delete the cache I log back in and can see my characters. But when I try to get one of them it locks up on retrieval. Then I close the game, re-open and the chars are not there. Empty the cache again, rinse, repeat. It's when I actually try to retrieve one of the chars that they disappear from the log in screen.

What's amazing to me is not that this is occuring, but the total silence on part of the game's devs. I have searched the forums for any info on this bug and seen no information on how to fix it. Surely I am not the only one with this type of problem.

It's not the problems that drive customers away, it's lack of acknowledgement and communication by the game's devs that do.

As it stands now, I have wasted 2 of my 14 day free trial(not to mention about 12 hours of my time) trying to just be able to play the game. Free trials are meant to draw in customers, not drive them away. I have heard good things about this game and really want to play it, but this is not making a good impression on me.

nahtoh
Caldari
Brotherhood of The Saltire
EVE Animal Control
Posted - 2005.04.15 05:41:00 - [24]
 

Originally by: Chaos Flux

Well I am not a dumbass user,


Sorry chaos did not mean to imply you were...your own words would in other post about having followed the instructions would by my example exclude you from that slur...

Sorry bud...Embarassed

Chaos Flux
Posted - 2005.04.15 05:47:00 - [25]
 


Haha, no problem. I knew you weren't talking about me. I'm just frustrated because I really want to play this game and can't.

I'm sure once I can log in and actually play I will feel much better Laughing

Amria
Posted - 2005.04.15 12:49:00 - [26]
 

Chaos, I am having a similar problem. My account does not load characters in the selection screen at all, even when I delete the cache. Nothing works.

I have tried playing from a different computer as well, the exact same thing happens. I am PAYING for this account. I got a trial account to try logging into the game to speak to a GM. He told me that I had to wait until the next downtime. That was yesterday. Downtime has come and gone, and it is still broken. They don't seem to know how to fix it.

Verone
Gallente
Veto Corp
Posted - 2005.04.15 12:57:00 - [27]
 

exactly the same here, i got 3 blank character slots that don't respond when i click them.ugh

It's pretty annoying not being able to play when i'd like to, but hey... i'm sure iceland's finest are on teh case Wink




Amria
Posted - 2005.04.15 13:00:00 - [28]
 

It seems to be a problem related to creating a new character. I created one right before this happened.

Verone
Gallente
Veto Corp
Posted - 2005.04.15 13:01:00 - [29]
 

yeah me 2... just before dt...


a saucy gallente wench with big.... er.... nevermind.

I just hope i get my characters back soon, need to play, i'm bored ugh

Amria
Posted - 2005.04.15 13:22:00 - [30]
 

They deleted the new character and now it is working


Pages: [1] 2

This thread is older than 90 days and has been locked due to inactivity.


 


The new forums are live

Please adjust your bookmarks to https://forums.eveonline.com

These forums are archived and read-only