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blankseplocked Corp Office space
 
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Barack
Posted - 2003.07.03 22:22:00 - [1]
 

Ok after patch.

My Corp had a HQ and Office on Baviasi II. Corp name was SekGen. So far it had only myself and an alt that were members. I had some one else who was joining anyday now, an old friend.

Ok so this is not a big Corp, But I have had this spot from release until now. The factory slots and research slots are not that big of a deal to me and was fine with how ever that ended up.

I log in today and find when I checked my Corp hanger that all my stuff was impounded, so I paid the 1 isk fee to get it back, After several reloggs etc and cooling down all my stuff that was in the Corp hanger is now in my regular hanger. Ok np

I then see that I need to rent an office again. None are available. Still trying to figure out what had happened I look at my Corp bills and see that I was never issued a bill for the Corp Office, not an email, not anything that said that renting time was up or needed to be paid. That was in both my regular account bills and in Corp account bills. I was however billed for factory slots which were lost.

So as it stands now I have a Corp HQ and no office because none are available, so no Corp Hanger. I have been billed for factory slots that I no longer have.

When trying to petition this in game to find out what's going on the only option I can use is a bug report because none of the other options apply and they say the petition will be deleted if the petition does not fit the the type of petition. Help channel is totally usless as there was 213 peeps on, no op's and trying to see if some one else was havening the same problem was just out of the question. So only choice left ingame was to do a bug report, and you know how these things go, and especially on a patch day, forget an answer.

So next is to email support, which by the way I have never gotten an answer from for anything.

With 3 days left on my sub the cancel button is looking better and better. As I expect what will happen is they will say we can't give you your office space back, or if they would for that fact if they could. This is not the first time I have lost stuff that I have had from day 1 and had to make do some how and frankly I'm getting tired of it. Factory and research slots are bad enough to lose but havening to move all my stuff to another station, if I can find one, at this point in the game for me is grinding on my nerves.

Barack
Posted - 2003.07.03 22:42:00 - [2]
 

So I take it that this is because of a bug in the billing service. As in I was not sent a bill for office rent so I just lost it with no recourse.

Guilbert
Brutor Tribe
Posted - 2003.07.03 23:18:00 - [3]
 

you will loose factory slots if you dont use them even if you pay for them
patch notes that is :)

MoonDragn
Caldari
J0urneys End
Posted - 2003.07.03 23:21:00 - [4]
 

He should not have lost the office though, I find that very odd. We've always gotten bills for offices. The only thing I can think of is if you were late on payment of the office once in the past. They retroactively went through each rent period since the release and if you failed to pay it once or was late I think you got unrented.

Barack
Posted - 2003.07.04 01:13:00 - [5]
 

As I posted before...

Still trying to figure out what had happened I look at my Corp bills and see that I was never issued a bill for the Corp Office, not an email, not anything that said that renting time was up or needed to be paid. That was in both my regular account bills and in Corp account bills. I was however billed for factory slots which were lost.


Edited by: Barack on 04/07/2003 01:13:16

Barack
Posted - 2003.07.04 01:43:00 - [6]
 

This is what you get when you try to rent and office...

You have been quoted an office rental fee of 1 ISK. The rental period is for 30 day(s). The corporation renting you the office can end the contract at the end of a rental period. The contract might be automatically extended if the office has not been vacated at the end of a rental period. This is done at the discretion of the corporation renting you the office. If the contract is automatically extended then you will receive a bill for the extension of the contract. If you do not pay the bill by the end of the extension, then the office will be repossessed. In order to rent an office at this station, you must accept the fee. Do you accept?


I did not get an extension nor did I get any indication of the ending of the office rental period nor a bill. In this case the NPC Corporation that rented me the office space did not bill me, it just ended the rent and put the office back in the general pool which was grabbed up before I even knew what happened.


 

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