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BeanBagKing
Terra Incognita
Intrepid Crossing
Posted - 2011.09.01 20:13:00 - [61]
 

Originally by: Salpun
While they do not post in the thread they are updating the first post.


In that case the first post should have been updated with at least two more bugs (see my post on the second page of this thread). I've already received a response from the bug team that "they are aware of the problem and have added my bug report to the defect tracking system". So it's now a "known bug", but where is it on the front page?

Not that I think I'm being ignored (since I did get a response already), but pointing out that they are updating the first post isn't exactly true, so I can see why others may think they are being ignored.

Rogatien Soldier
Posted - 2011.09.01 20:16:00 - [62]
 

Originally by: Tara Nighthawk
Edited by: Tara Nighthawk on 01/09/2011 19:48:26
Originally by: Rogatien Soldier
Nothing happens when I right click on my ship in the fitting tool while docked. Used to be a context menu so I could open cargohold and drone bay and show info or something.


When you are in Fitting, you can click on the small cargo bay or drone bay icons in the lower left hand corner to open either of those Wink



Edited for typo


Yeah, but I used to be able to right click TOO. And now I can't. So a net loss in functionality... :)

ChaseTheLasers
Ekchuah's Shrine Comporium
Posted - 2011.09.01 20:26:00 - [63]
 

Re-Customization screen doesn't listen to what I tell it Very Happy

Steps:
Dock in station (station enviro is disabled, no idea if it changes the outcome)
Click "Re-Customization" button from station services
Popup saying "Recustomize Character - ChaseTheLasers has been flagged for recustomization. Clicking Yes will redirect you to the Character Customization screen. Would you like to do this now?"

Clicking "Yes" takes me to the Re-Customization page (intended)
Clicking "No" takes me to the Re-Customization page (It shouldn't)

Cheers

jonny330
Posted - 2011.09.01 20:49:00 - [64]
 

Originally by: iKill Giants
Edited by: iKill Giants on 01/09/2011 20:10:04
Also I've seen multiple reports of cargohold expanders not working. The cargospace is visible, but you can't use it beyond original capacity. I don't know if this is just the lowslot module, or if it's the rigs too. Could someone give more information so CCP can list it?

I think it's just the lowslot modules, the rigs don't seem to be affected from what I can tell.

Aijle Mijleroff
Posted - 2011.09.01 20:55:00 - [65]
 

Edited by: Aijle Mijleroff on 01/09/2011 21:08:03
in patch notes we see

Please visit your user settings to re-enable images.

but this not work when they in space

Noriko Mai
Posted - 2011.09.01 21:04:00 - [66]
 

Edited by: Noriko Mai on 01/09/2011 21:04:59
* Armor Repair Rate in Fitting window show Base value
* You can not close your cargo with the cargo button in the HUD anymore
* Cargo opens automatically after Jump. Again and again and again
* Some ?random? modules are disabled after ship change

Grey Stormshadow
Starwreck Industries
Posted - 2011.09.01 21:04:00 - [67]
 

Originally by: Aijle Mijleroff
in patch notes we see

Please visit your user settings to re-enable images.

but this not work


Works for me... dunno.

Fenn Herstal
Posted - 2011.09.01 21:18:00 - [68]
 

Originally by: Fullgaz2010
MAC OS 10.5.8

Patch crash all my client.
I download the complete client, but nothing change.
Impossible to launch the game...


Same here. The client says 288329 is its version, but it hangs the machine when it goes to restart to do its update.

Fraa Bjorn
Cell 317
Posted - 2011.09.01 21:37:00 - [69]
 

In station, when in another ship; right click Open Cargo on another ship (e.g. a hauler) ->> that hauler has unbonused m3, meaning you may not be able to add stuff to it, and the cargohold shows something like 14000m3 used but only 5000m3 capacity (!)

Admiral Rufus
Posted - 2011.09.01 21:59:00 - [70]
 

Edited by: Admiral Rufus on 01/09/2011 21:59:20
May I direct any developers reading this towards the FHC thread in which someone has pointed out the problematic code, mainly because its funny that your player base are fixing your game because your QA department doesn't appear to exist

http://failheap-challenge.com/showthread.php?3547-Patch-notes-Incarna-1.1&p=198543&viewfull=1#post198543

Fei Yen
Defekt Muzgu
Posted - 2011.09.01 21:59:00 - [71]
 

I'm not able to switch ships at all, also cannot leave the ship. Eve also doesn't take any of my skills into account while fitting ships. It uses basic ship characteristics while showing correct values on fitting screen. So basically i can fly half-fitted mach now, cannot even use a shuttle :( Nice job.

bongpacks
Caldari
Mudbug
Acquisition Of Empire
Posted - 2011.09.01 22:00:00 - [72]
 

Cargo hold popping open isn't just happening when jumping through stargates, wormhole jumps also produce the same bug. When logging on the "Entering Game" portion of the process seems to be taking way too long, upwards of a minute when before it was almost instant. Sometimes upon starting up the client there is no sound, opening the menu and disabling and re-enabling audio has no effect; Also if a sound gets stuck in a loop as it often does now, disabling and re-enabling audio results in the complete loss of audio until the client is restarted. Channel tabs no longer keep their order as set by the player, instead it chooses to arrange itself in alphabetical order. Bookmarks in solar system map are still obscured by beacon icons, planet icons, moon icons ect. making them impossible to click on or even read their labels. Bookmarks on solar system map no longer display their distance in AU from your ship as they once did as well as being so transparent that they cannot be seen unless covered by the scan radius of a scanner probe; This was not always so and it was never announced as a change in any patch notes so it IS a bug unless otherwise noted. Drones still do not behave as intended, they either split apart onto different targets while "focus fire" and "aggressive" is set as an option, or two or three drones out of the flight will stop attacking the target at random when they are set to "passive". Also one or two drones out of a flight seem to be faster to engage and disengage than the others causing all drones to arrive in range of the target at different times; This has the effect of causing all the drones to fire on the target at different intervals instead of all firing at the exact same time like they used to, it almost has the same effect as ungrouping your turrets. So I say again, an integral part of the game is broken/bugged...DRONES! The icons for closing, pinning, and minimizing windows of all kinds is and has been broken for a while now, if you don't click it just right the icons themselves disappear forcing you to move your cursor off the window and back onto it to try again. The labels for scanner probes will disappear if zoomed out sufficiently so that when hovering over the group of planets and probes the expanded list is displayed, workaround is to disable and re-enable the probes but seriously why should we have to use a workaround permanently? When warping to a bookmark at distance I've noticed that, lets say I warp to a wormhole at 30km more often than not I land at 24km; If we were rounding here I'd say that's closer to 20km than 30km. Does CCP still have a QA team? If not I'd pack my bags and fly to Iceland tonight for a meager salary. I just hope this thread continually receives the attention from CCP that the last issues thread so blatantly lacked, really it was pretty disrespectful when all it would have taken was a simple "yes we're looking into this, thank you for posting." Neutral

(PC Client)

Arianna Asques
Posted - 2011.09.01 22:02:00 - [73]
 

I've found that dragging a large number of charges on to the fitting window to load a group of guns pops up a message for each gun on top of each other now where previously it only popped up one message.

Also the offlining mods is annoying when switching ships. Make sure the dock crew are well beaten.

Denidil
Gallente
The Graduates
Morsus Mihi
Posted - 2011.09.01 22:03:00 - [74]
 

Originally by: CCP Zymurgist
EVE Online: Incarna 1.1 has been deployed. This release features a number of fixes and improvements, including changes to the session change timer while docking, updates to the Macintosh client and customizable API keys. For full details of this release please check the patch notes.

When reporting issues, please specify which client you are using (Mac or PC). This thread is for reporting issues only; for general feedback please use the Incarna: 1.1 feedback thread here.

Known Issues

  • Switching ships may offline modules if the ship is over CPU budget with an unskilled pilot. The lazy dock workers are being beaten for their failures. - Fixed in Client Update #2

  • Warping to missions using the right click in space menu is not working. Workaround is to relog in space using the ship you wish to do the mission with. - Fixed in Client Update #2

  • Cargo window is opening after using a jump gate.

  • Cargo icon next to the ship's wheel will open but not close the cargo hold. Workaround is to close the cargo hold using the cargo hold's window.

  • Ammo and charges are disappearing from offlined modules. - Fixed in Client Update #2

  • Right clicking on the fitting window will not produce a context menu.

  • Cargo holds are not receiving bonuses from the cargohold expanders.




Every one - every single one of this bugs should have been caught by a base test case. These aren't corner cases - these are primary client use cases. things that thousands of players do a minute, and things that take no time at all to test. These are bugs that should have been detected withing 10 minutes of your nightly build being deployed to your internal testing clusters as part of your standard build verification testing suite. These should have never made it to public test, let alone production.

Normally, being a software engineer who specializes in testing, I am one of the first people to defend an MMO company when bugs slip through in their patches. The bugs are usually corner cases - but as much as I defend companies when they're being illegitimately attacked I must also call them out when they're slacking. To do anything less would be dishonest.


Where is your Build Verification testing CCP?
Where are your basic use case tests?
How did these bugs get through?

These kind of bugs waltzing through testing shows a concerning lack of Commitment to Quality in your development processes. What is more troubling is several users claim to have reported these on test more than a week ago.

Veritas, Fallout, Zymurgist - I think we (The community) and you (the devs) need to have a serious discussion about CTQ on CCPs part. Much of the rage that happens in general discussion (and related to the MT) store centers around players seeing you spending time on something many think shouldn't exist, and only is there to generate revenue instead of spending time working on real content and bug fixes. A completely flubbed patch like this actually validates their claims!

What is CCP willing to do to demonstrate to us, our customers, a Commitment To Quality going forward?

TyrianEagle
Chronic Progressive Vanity
Posted - 2011.09.01 22:16:00 - [75]
 

Ishtar isn't receiving its drone range bonus after this patch.

Fenn Herstal
Posted - 2011.09.01 22:33:00 - [76]
 

Originally by: Fenn Herstal
Originally by: Fullgaz2010
MAC OS 10.5.8

Patch crash all my client.
I download the complete client, but nothing change.
Impossible to launch the game...


Same here. The client says 288329 is its version, but it hangs the machine when it goes to restart to do its update.



Repeated installs seems to have fixed it for me. Not sure what I might've done to get around the issue.

Aris Tarchos
Posted - 2011.09.01 23:02:00 - [77]
 

Edited by: Aris Tarchos on 01/09/2011 23:50:32
I'm suddenly getting a hell of a lot of client crashing. It was fine when I was on earlier but now I crash roughly every 5 minutes ugh

EDIT: PC Version, Vista. (I know, I know Razz)

Cthulhu F'taghn
Sniggerdly
Posted - 2011.09.01 23:09:00 - [78]
 

Does CCP still have a QA department? How do they miss cargo window popping up after every jump?

Fennisair
Autocannons Anonymous
Posted - 2011.09.01 23:11:00 - [79]
 

Edited by: Fennisair on 01/09/2011 23:12:19
So, I seem to be having some weird graphics glitches on one of my characters...

See first he stared looking like this... which was pretty cool actually!
http://i.imgur.com/NwM8J.jpg

Then I walked him out to the dock to get better light on him and he suddenly became this:
http://i.imgur.com/K1TNp.jpg

So I went back inside hoping to capture is previous glory... but all I got was this:
http://i.imgur.com/88347.jpg


I did the update, then the client update, then cleared cache before running the game (did that on both instances). Other account has the graphics set lower so that may be the difference. :P

Images changed to URL. Zymurgist

Apollo Gabriel
Mercatoris
Etherium Cartel
Posted - 2011.09.01 23:39:00 - [80]
 

Originally by: Admiral Rufus
Edited by: Admiral Rufus on 01/09/2011 21:59:20
May I direct any developers reading this towards the FHC thread in which someone has pointed out the problematic code, mainly because its funny that your player base are fixing your game because your QA department doesn't appear to exist

http://failheap-challenge.com/showthread.php?3547-Patch-notes-Incarna-1.1&p=198543&viewfull=1#post198543


oh it hurts, my sides are splitting ... best post ever.

Benilopax
Gallente
The Ashen Lion Syndicate
Posted - 2011.09.01 23:42:00 - [81]
 

I called Infiltrator Drones to my drone bay during a mission and the drones just disappeared not in space not in drone bay or cargohold.

Anyone else got drone trouble?

Apollo Gabriel
Mercatoris
Etherium Cartel
Posted - 2011.09.01 23:42:00 - [82]
 

Dude you just don't get it!

CCP is geographically isolated as they are in Iceland. They don't operate as a normal software/game company and they LIKE it. When the independently discover something mainstream companies have been doing for years, they say Bazinga and then let everyone know how cool they are. Try to keep up.

AG
Originally by: Denidil
Originally by: CCP Zymurgist
EVE Online: Incarna 1.1 has been deployed. This release features a number of fixes and improvements, including changes to the session change timer while docking, updates to the Macintosh client and customizable API keys. For full details of this release please check the patch notes.

When reporting issues, please specify which client you are using (Mac or PC). This thread is for reporting issues only; for general feedback please use the Incarna: 1.1 feedback thread here.

Known Issues

  • Switching ships may offline modules if the ship is over CPU budget with an unskilled pilot. The lazy dock workers are being beaten for their failures. - Fixed in Client Update #2

  • Warping to missions using the right click in space menu is not working. Workaround is to relog in space using the ship you wish to do the mission with. - Fixed in Client Update #2

  • Cargo window is opening after using a jump gate.

  • Cargo icon next to the ship's wheel will open but not close the cargo hold. Workaround is to close the cargo hold using the cargo hold's window.

  • Ammo and charges are disappearing from offlined modules. - Fixed in Client Update #2

  • Right clicking on the fitting window will not produce a context menu.

  • Cargo holds are not receiving bonuses from the cargohold expanders.




Every one - every single one of this bugs should have been caught by a base test case. These aren't corner cases - these are primary client use cases. things that thousands of players do a minute, and things that take no time at all to test. These are bugs that should have been detected withing 10 minutes of your nightly build being deployed to your internal testing clusters as part of your standard build verification testing suite. These should have never made it to public test, let alone production.

Normally, being a software engineer who specializes in testing, I am one of the first people to defend an MMO company when bugs slip through in their patches. The bugs are usually corner cases - but as much as I defend companies when they're being illegitimately attacked I must also call them out when they're slacking. To do anything less would be dishonest.


Where is your Build Verification testing CCP?
Where are your basic use case tests?
How did these bugs get through?

These kind of bugs waltzing through testing shows a concerning lack of Commitment to Quality in your development processes. What is more troubling is several users claim to have reported these on test more than a week ago.

Veritas, Fallout, Zymurgist - I think we (The community) and you (the devs) need to have a serious discussion about CTQ on CCPs part. Much of the rage that happens in general discussion (and related to the MT) store centers around players seeing you spending time on something many think shouldn't exist, and only is there to generate revenue instead of spending time working on real content and bug fixes. A completely flubbed patch like this actually validates their claims!

What is CCP willing to do to demonstrate to us, our customers, a Commitment To Quality going forward?


Salpun
Gallente
Paramount Commerce
Posted - 2011.09.01 23:49:00 - [83]
 

Client patch 2 is already up on Sisi. Some one is working around the clock.Very Happy

Ships switch bug seems fixed but I did not experiance the bug before deploy so its hard to tell.

Tara Nighthawk
Gallente
Posted - 2011.09.02 00:02:00 - [84]
 

I thought it was just me but I have been having problems closing windows for a while now - presumably since Incarna.

When I try to close a window I have to click 3 or 4 times to get exactly the right spot before it closes.

It seems from this thread I am not the only one.



One thing that occurs to me. As a Mac user I expect updates to 'just work' - so I get upset when updates to EVE seem to have had no testing prior to release. If I used Windows this sort of lack of testing would seem quite normal Laughing

TyrianEagle
Chronic Progressive Vanity
Posted - 2011.09.02 00:14:00 - [85]
 

Originally by: Tara Nighthawk
I thought it was just me but I have been having problems closing windows for a while now - presumably since Incarna.

When I try to close a window I have to click 3 or 4 times to get exactly the right spot before it closes.

It seems from this thread I am not the only one.



One thing that occurs to me. As a Mac user I expect updates to 'just work' - so I get upset when updates to EVE seem to have had no testing prior to release. If I used Windows this sort of lack of testing would seem quite normal Laughing


You're definitely NOT alone. I have been experiencing the same thing since Incarna as well. It's VERY annoying.

Also, as previously posted . . . Ishtar isn't receiving its drone range bonus after this patch.

Germaldi's Brother
Posted - 2011.09.02 00:15:00 - [86]
 

I am getting the guns ungrouping bug when i put my ship into a pos ship maintenance array.

See fraps video of said bug

Guns Ungrouping Bug

Morar Santee
Posted - 2011.09.02 00:29:00 - [87]
 

Originally by: CCP Zymurgist
EVE Online: Incarna 1.1 has been deployed. This release features a number of fixes and improvements, including changes to the session change timer while docking, updates to the Macintosh client and customizable API keys. For full details of this release please check the patch notes.

When reporting issues, please specify which client you are using (Mac or PC). This thread is for reporting issues only; for general feedback please use the Incarna: 1.1 feedback thread here.

Known Issues

  • Switching ships may offline modules if the ship is over CPU budget with an unskilled pilot. The lazy dock workers are being beaten for their failures. - Fixed in Client Update #2

  • Warping to missions using the right click in space menu is not working. Workaround is to relog in space using the ship you wish to do the mission with. - Fixed in Client Update #2

  • Cargo window is opening after using a jump gate.

  • Cargo icon next to the ship's wheel will open but not close the cargo hold. Workaround is to close the cargo hold using the cargo hold's window.

  • Ammo and charges are disappearing from offlined modules. - Fixed in Client Update #2

  • Right clicking on the fitting window will not produce a context menu.

  • Cargo holds are not receiving bonuses from the cargohold expanders.




Wait, so these are the known issues? The issues you know about?

You people at CCP read this list and your reaction is:
"Random modules go offline and ammo disappears, people can't warp to missions, cargoholds don't get bonuses... ah well, people don't use that stuff anyway! Let's roll the patch out!!"

Seriously, I'd put the effort into writing a coherent post about why this is unacceptable (like some other people did in this thread already) but it's not even worth it.

And do you want to know the funniest thing about it all? There's ammunition, drones and whatever else disappearing all over the place, the game is hardly playable, and this thread is only three pages long. Because players just don't care anymore. It doesn't matter what we bugreport, it doesn't matter how much we rage on the forums about wanting a quality product and thoroughly tested releases.

I'd like to live to see the day when we get a patch that was actually tested and doesn't need 5 optional patches to partially fix some of the **** that broke, while breaking 20 other things in the process. Just for novelty's sake.

BeanBagKing
Terra Incognita
Intrepid Crossing
Posted - 2011.09.02 00:36:00 - [88]
 

Edited by: BeanBagKing on 02/09/2011 00:36:20
Some people seem confused about the term "known bugs"

Known bugs refers to bugs that they know about now, not bugs that they know about before. -Hopefully- when a patch rolls out there are no known bugs (patches usually fix those), as bugs are discovered and submitted by users, there become "known bugs".

Now, maybe CCP should have known about these bugs before shipping it :P but the term doesn't mean that they shipped it already knowing about them (at least I hope not... that's not the way it's supposed to work)

Edit: also, can whoever posted the page breaking images change them to links pretty please?

MisterNick
Gallente
The Sagan Clan
Pax Romana Alliance
Posted - 2011.09.02 00:43:00 - [89]
 

Client now crashing after approximately 2 minutes EVERY SINGLE TIME. Game essentially unplayable, there best be a new patch tomorrow. Even when Incarna first went live it wasn't this bad Shocked

Morar Santee
Posted - 2011.09.02 00:46:00 - [90]
 

Originally by: BeanBagKing
Edited by: BeanBagKing on 02/09/2011 00:36:20
Some people seem confused about the term "known bugs"

Known bugs refers to bugs that they know about now, not bugs that they know about before. -Hopefully- when a patch rolls out there are no known bugs (patches usually fix those), as bugs are discovered and submitted by users, there become "known bugs".

Now, maybe CCP should have known about these bugs before shipping it :P but the term doesn't mean that they shipped it already knowing about them (at least I hope not... that's not the way it's supposed to work)


The problem is: These bugs are usually reported by SiSi testers, long before the actual release to TQ. That is, if people can be bothered testing and reporting them anymore, because honestly, if you do it just so you're able to post in this thread saying "Hey, I reported this crap three weeks ago." the whole thing gets kinda old.


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