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blankseplocked Display driver stops working
 
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Author Topic

Kai Anninen
Posted - 2011.08.21 21:13:00 - [1]
 

Edited by: Kai Anninen on 21/08/2011 22:13:29
Edited by: Kai Anninen on 21/08/2011 21:13:54
I have been having an issue and it has been a complete annoyance for four months and I am at a loss for what I need to do to fix this.

I have an Acer Aspire 7741Z-5731 only one year old. Eve was working great until a few months even before the station environment were implemented. I have completely updated all drivers from the manufacturer's website, uninstalled and reinstalled EVE just today. I do not know what to do now.

Every time I undock or jump to another system the screen goes black , crashes for two seconds, then comes back. I get an error at the bottom right of the screen that says Display Driver It happens on both user accounts with one has all MSCONFIG on and the other with all non-Microsoft disabled. I have run dxdiag and I do not know how to fix this. I have went into Device Manager and installed the latest driver.

Anyone have any ideas to fix this?









------------------
System Information
------------------
Time of this report: 8/21/2011, 17:11:21
Machine name: ******-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 7741
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Pentium(R) CPU P6000 @ 1.87GHz (2 CPUs), ~1.9GHz
Memory: 3072MB RAM
Available OS Memory: 2804MB RAM
Page File: 1695MB used, 3911MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics (Pentium)
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_037E1025&REV_12
Display Memory: 1274 MB
Dedicated Memory: 128 MB
Shared Memory: 1146 MB
Current Mode: 1280 x 720 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD01CA
Native Mode: 1600 x 900(p) (60.080Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2189 (English)
Driver Version: 8.15.10.2189
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/28/2010 14:10:34, 6547968 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4306-11CF-187B-7423B2C2C535}
Vendor ID: 0x8086
Device ID: 0x0046
SubSys ID: 0x037E1025
Revision ID: 0x0012
Driver Strong Name: oem20.inf:Intel.Mfg.NTamd64:iILKM0:8.15.10.2189:pci\ven_8086&dev_0046&subsys_037e1025
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProces

Max Warp
Posted - 2011.08.24 11:46:00 - [2]
 

I have the exact same after Incarna was released, display driver stops working almost everytime I jump system or undock.
I have the same display adapter on my laptop. I've updated display drivers to the latest I could find.
Here's the dxinfo from my rig:

--

------------------
System Information
------------------
Time of this report: 8/24/2011, 14:18:27
Machine name: FUBAR
Operating System: Windows 7 Professional 32-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP EliteBook 2540p
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz (4 CPUs), ~2.5GHz
Memory: 2048MB RAM
Available OS Memory: 1904MB RAM
Page File: 1591MB used, 2215MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics (Core i5)
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_7008103C&REV_02
Display Memory: 759 MB
Dedicated Memory: 64 MB
Shared Memory: 695 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD024F
Native Mode: 1280 x 800(p) (60.023Hz)
Output Type: Internal
Driver Name: igdumdx32.dll,igd10umd32.dll
Driver File Version: 8.15.0010.2302 (English)
Driver Version: 8.15.10.2302
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/11/2011 11:09:46, 571904 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4306-11CF-727B-0250A2C2C535}
Vendor ID: 0x8086
Device ID: 0x0046
SubSys ID: 0x7008103C
Revision ID: 0x0002
Driver Strong Name: oem64.inf:Intel.Mfg:iILKM0:8.15.10.2302:pci\ven_8086&dev_0046&subsys_7008103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
--

Kai Anninen
Posted - 2011.08.25 06:10:00 - [3]
 

Solution was found via petition

Press CTRL+ALT+F12

Click on 3D category on left side

Turn on Vertical Sync and it seems like it is not happening now.

Max Warp
Posted - 2011.08.25 08:44:00 - [4]
 

Originally by: Kai Anninen
Solution was found via petition

Press CTRL+ALT+F12

Click on 3D category on left side

Turn on Vertical Sync and it seems like it is not happening now.


I can confirm, after turning Asynchronous Flip (Vertical Sync) on from display driver settings I haven't had single display driver crash while undocking / jumping systems.
Thanks for the info, really saved my day :)

Max Warp
Posted - 2011.08.31 11:15:00 - [5]
 

Edited by: Max Warp on 31/08/2011 11:15:01
Ok now that I have been playing more on the laptop, seems like turning on VSYNC didn't help, I still get the same problem with display driver crashing almost every system.

Xaverkis
Posted - 2011.09.09 14:56:00 - [6]
 

Thank you man.
I have spent hours of looking for newer driver for my pc, that I thought it was wrong.
I owe you one. :-J


PS: It was not enough to turn on just that vertical synch., I have to turn on also anisotropic filter. (maybe wrong translation)


 

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