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blankseplocked SERVER STATUS: UNKNOWN
 
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Saboto Aulx-Gao
Posted - 2011.08.20 17:50:00 - [1]
 

I recently bought EVE online and after about 6 hours of game time I got off, upon returning I have found that the server status had been changed to unknown. I checked the server status online and it showed that the Tranquility server was still up. I have filed a complaint email to EVE support four days ago and have yet to hear back. I was just wondering if anyone else has or has had this problem and could help me solve it.
Thank you for any help you can give

gfldex
Posted - 2011.08.20 18:05:00 - [2]
 

Call your ISP.

Matalino
Posted - 2011.08.20 19:56:00 - [3]
 

With almost 43,000 players online right now, it is reasonable to assume that the problem is on your end.

Try logging on. Sometimes the client will incorrectly report that the server status is unknown, but will still allow you to log on.

Also check to see what other applications are using your internet connection. I have found that peer-to-peer file sharing programs can have a severe impact on your internet connection. Avoid using any application that places a heavy load on your connection while trying to play an online game such as Eve.

Saboto Aulx-Gao
Posted - 2011.08.20 20:23:00 - [4]
 

I have attempted to log on and it says i am unable to connect to the network, i am running nothing else only EVE

LLoyd Thomson
Posted - 2011.08.20 20:30:00 - [5]
 

Originally by: Saboto Aulx-Gao
I have attempted to log on and it says i am unable to connect to the network, i am running nothing else only EVE
Restart the client.

Saboto Aulx-Gao
Posted - 2011.08.20 20:37:00 - [6]
 

Originally by: LLoyd Thomson
Originally by: Saboto Aulx-Gao
I have attempted to log on and it says i am unable to connect to the network, i am running nothing else only EVE
Restart the client.


Ive had this problem for the last four days, ive restarted and redownloaded this game many times

Orlacc
Posted - 2011.08.20 20:44:00 - [7]
 

Check your firewall. Check your ISP.

herpa derpaderp
Posted - 2011.08.20 20:44:00 - [8]
 

Check your firewalls. I've had a few times they bugged out for no reason.

Do a tracert to 87.237.38.200 (TQ's IP address), if you get stars (aka timeouts) along the line that might be the cause.
A single star on a server shouldn't affect you till it's unconnectable, but if you have 1 full line of stars, it could. Moreso if you have multiple of full timeouts.

In case you do not know how to tracert, check this: http://kb.iu.edu/data/aihy.html

KaarBaak
Minmatar
Seatec Astronomy
Posted - 2011.08.20 22:07:00 - [9]
 


Here is the Eve troubleshooting instructions.


Saboto Aulx-Gao
Posted - 2011.08.20 23:46:00 - [10]
 

when i go through ping plotter it says the address is unreachable

Orlacc
Posted - 2011.08.21 00:45:00 - [11]
 

If you are using Macafee or Norton internet protection, turn them to gamer mode or turn them off

Sir Substance
Minmatar
Suddenly Ninjas
Tear Extraction And Reclamation Service
Posted - 2011.08.21 02:30:00 - [12]
 

Originally by: Orlacc
If you are using Macafee or Norton internet protection, uninstall them


FYP

Saboto Aulx-Gao
Posted - 2011.08.21 12:43:00 - [13]
 

Originally by: Orlacc
If you are using Macafee or Norton internet protection, turn them to gamer mode or turn them off

You sir are my hero, thank you very much


 

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