open All Channels
seplocked Issues, Workarounds & Localization
blankseplocked EVE is making my computor lock up!
 
This thread is older than 90 days and has been locked due to inactivity.


 
Author Topic

Etzio Tsero
Posted - 2011.08.15 14:07:00 - [1]
 

Edited by: Etzio Tsero on 15/08/2011 14:36:37
Hello, I have just came back to eve after a several month break. After a period of time in space my computor becomes completely unresponsive, and I have to reboot it via the power button. This only happens when I am in space and it only happens on EVE. My computor generated a crash log, which I will include here, help is grealy appreciated as this is making the game unplayable.

Crash Dump

RaTTuS
BIG
Gentlemen's Agreement
Posted - 2011.08.15 14:14:00 - [2]
 

1) send bug reports to here
2) turn down some of your options
3) lock the refresh rate your your monitor - i.e. 60Hz

Etzio Tsero
Posted - 2011.08.15 14:22:00 - [3]
 

Thanks for your reply, I will submit a bug report shortly, my graphics are on minimal settings. I dont think its so much a problem with a game, I think the game is making a driver crash. If you look at the bottom of my crash dump it says "Probably caused by : nvlddmkm.sys ( nvlddmkm+dea30)" However I have no idea what this file is.

RaTTuS
BIG
Gentlemen's Agreement
Posted - 2011.08.15 14:27:00 - [4]
 

if you let windows upload the crash dump it will help

Etzio Tsero
Posted - 2011.08.15 14:30:00 - [5]
 

I have uploaded crash drump :) click the link.

Pok Nibin
Amarr
Posted - 2011.08.15 14:39:00 - [6]
 

Edited by: Pok Nibin on 15/08/2011 14:41:18
"Unable to verify timestamp for nvlddmkm.sys" is your recurrent message. That .sys file is a notorious error causer. Google that line to get an idea.

Apparently, and both Microsoft and nVidia won't comment directly on this, nVidia's newer drivers (which that file is, a video driver) and Vista/Win 7 have an issue with each other that neither company can pinpoint.

What happens is your computer starts reading from the graphics card RAM to the page file suddenly and without "cause"...back to the RAM...page file...RAM. It's called "dribbling." After this happens for a while, a two-second default timer goes off and the graphics card resets. On some machines you briefly see the desktop, then a flurry of game activity that occurred while your screen was black. On some machines it locks up and you have to shut off the power at the source to regain control of your computer.

From what I've read neither the graphics card RAM, nor the page file are "filled" causing the computer to shift from one to the other, and both companies can't say what the trigger is. Suffice to say it's one of the most common, but remedy-less problems one can find on internet geek sites.

NVidia already promised to put out another driver. Microsoft apparently think it's nVidia's fault.

CCP Fallout

Posted - 2011.08.15 14:44:00 - [7]
 

Moved from GD to Issues.

Etzio Tsero
Posted - 2011.08.15 14:45:00 - [8]
 

Thanks that a very detailed reply :), Ill check it ou and get back to you.

Etzio Tsero
Posted - 2011.08.15 15:13:00 - [9]
 

I had a look and didnt find any solutions to this problem, any know of a way to fix this?

Jiitta
Posted - 2011.08.15 15:43:00 - [10]
 

I would start by re-installing your graphics card drivers, or if available, a different version of driver. Then play the game for a while to see if you see improved stability.


 

This thread is older than 90 days and has been locked due to inactivity.


 


The new forums are live

Please adjust your bookmarks to https://forums.eveonline.com

These forums are archived and read-only